Atrust t180W, User Manual

Page 1: ...Atrust t180W Thin Client User s Manual Internal Draft 0 02 2016 17 Atrust Computer Corp...

Page 2: ...UM t180W IoTEnt EN 17063011...

Page 3: ...e without notice Trademark Statements Atrust is a trademark of Atrust Computer Corp Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Mi...

Page 4: ...endices Provides supplementary instructions on the maintenance of Atrust t180W thin clients Specifications Provides detailed information on key components of Atrust t180W thin clients Notes Tips and W...

Page 5: ...ndows or entry lists first letter capitalized ICA Connection list RDP Connection list View Connection list buttons or tabs on a window toolbars taskbar or menu bold OK Next Save Applications tab optio...

Page 6: ...measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the recei...

Page 7: ...battery is replaced by an incorrect type Dispose of used batteries according to the instructions WARNING For safety do not make mechanical or electrical modifications to the equipment Do not remove e...

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Page 9: ...1 7 Before Getting Started 8 1 8 Service Access with your t180W 9 2 Setting Up Your t180W 11 2 1 Positioning Your t180W 13 2 2 Assembling the AC Adapter 16 2 3 Getting Connected 17 3 Getting Started 1...

Page 10: ...ngs 60 4 4 1 User Interface Tab Overview 60 4 4 2 Available Settings at a Glance 60 4 4 3 Configuring the Display of Standard Desktop Shortcuts for Quick Access 61 4 5 Configuring Service Access Setti...

Page 11: ...contents 4 1 4 Exterior Views Overview of thin client outside elements 4 1 5 Panel Components Descriptions of front and rear panel components 5 1 6 LED Indicators Descriptions of signals for LED indi...

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Page 13: ...ent of work environments Drastically reduced endpoint software hardware issues Simplified system maintenance Improved system security More scalability with low cost endpoint devices 1 2 Features The k...

Page 14: ...If any items are missing or damaged please contact your dealer immediately Atrust t180W AC Adapter DVI I to VGA Adapter Quick Start Guide NOTE Your package may not contain a hard copy of the Quick St...

Page 15: ...he status of power 2 Power button Press to turn on the thin client Press to shut down the thin client Press to wake up the thin client when in Sleep mode 3 Microphone port Connects to a microphone 4 H...

Page 16: ...nent Name Description 6 DVI I port Connects to a monitor 7 DVI D port Connects to a monitor 8 USB port USB 2 0 Connects to a USB device 9 USB port USB 3 0 Connects to a USB device 10 LAN port Connects...

Page 17: ...ode The LAN port of your t180W has two LED indicators showing the state of networking The meanings of LED signals are described as follows SPEED LED transmission rate LINK ACT LED linking transmission...

Page 18: ...ection FIRST before making any changes to your system 4 2 10 Configuring UWF Unified Write Filter on page 54 NOTE As a thin client device your t180W is mainly for access to remote or virtual desktops...

Page 19: ...top of Windows 10 IoT Enterprise by default the latter can be created and customized through the Atrust Client Setup console Standard Desktop Shortcuts You can find the instructions on how to use stan...

Page 20: ...Overview 10...

Page 21: ...Remove the Stand from Your t180W Step 2 Understand Your Stand VESA Mount Kit for t180W Step 3 Store Screws inside the Bracket Step 4 Remove Screws from the Bracket Step 5 Mount Your t180W 13 14 15 15...

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Page 23: ...s inside the Bracket Step 4 Remove Screws from the Bracket Step 5 Mount Your t180W Step 1 Remove the Stand fromYour t180W To remove the stand from your t180W please do the following 1 Place your t180W...

Page 24: ...secure the bracket to a monitor as a VESA mount if the middle size screws cannot firmly secure the bracket and your t180W to the monitor 2 4 The middle size screws used to secure the bracket to your t...

Page 25: ...into the space with your finger until it clicks into place For the smallest size screw use the tip of a screwdriver instead to push the screw NOTE Please refer to the figure and descriptions in Step...

Page 26: ...d is closer to the rear panel than the front one as shown below and then secure the bracket to your t180W with two 2 screws of type 2 4 Align the mount holes on the bracket with the mount holes on the...

Page 27: ...n Ethernet cable 2 Connect a keyboard and mouse to your t180W 3 Connect and turn on the monitor s 4 Connect your t180W to a power outlet using the AC adapter included in the package NOTE For detailed...

Page 28: ...Setting Up Your t180W 18...

Page 29: ...n the local Windows 10 IoT Enterprise desktop 21 3 2 Accessing Citrix Services How to access Citrix services 22 3 3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop s...

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Page 31: ...in your Citrix environment you might not be able to access Citrix services through Citrix Receiver of this new version Alternatively Citrix allows service access simply through a Web browser Try to us...

Page 32: ...wing 1 Open the Internet Explorer by clicking its icon on Start 2 Enter the IP address URL FQDN of the server through which Citrix services are accessible NOTE For XenDesktop 7 0 or the later consult...

Page 33: ...Getting Started Accessing Citrix Services 23 Virtual Desktop Example Windows 7 Ultimate launched in t180W Virtual Application Examples Calculator Firefox and Adobe Reader launched in t180W...

Page 34: ...ortcut please do the following 1 Import the required safety certificate for available Citrix services with an administrator account Consult your IT administrator for necessary assistance a On the desk...

Page 35: ...Getting Started Accessing Citrix Services 25 d On the opened window click Certificates Add Computer account Local computer OK to add the Certificates snap in...

Page 36: ...click to expand the group tree of Certificates right click on Trusted Root Certification Authorities and then select All Tasks Import on the popup menu f Follow the Certificate Import Wizard to impor...

Page 37: ...ars prompting for the work email or server address Consult your IT administrator for proper information to provide here enter the required data and then click Add to continue 4 Select the desired stor...

Page 38: ...d application s will appear on that window 6 Now you can click to launch the desired application The virtual desktop or application will be displayed on the screen 3 3 Accessing Microsoft Remote Deskt...

Page 39: ...and then click OK 4 A window may appear with a certificate message about the remote computer Consult your IT administrator for details and ensure the connection is secure first To bypass click Yes to...

Page 40: ...rs allowing you to add the name or IP address of the View Connection Server 3 Double click Add Server icon or click New Server in the top left corner 4 A window appears prompting for the name or IP ad...

Page 41: ...ssage Click OK to continue 7 Provide your user name and password on the opened window and then click Login 8 A window appears with available desktops or applications for your credentials Double click...

Page 42: ...Getting Started 32...

Page 43: ...at a glance 35 36 4 2 Configuring System Settings System tab overview Available settings at a glance 37 38 4 3 Configuring External Device Settings Devices tab overview Available settings at a glance...

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Page 45: ...ription 1 System tab Click to configure settings for the operation and maintenance of the client 2 Devices tab Click to configure settings for external devices of the client 3 User Interface tab Click...

Page 46: ...iguring settings for audio devices 4 3 Configuring External Device Settings 57 User Interface Configuring the display of service access shortcuts 4 4 Configuring User Interface Settings 60 Application...

Page 47: ...igure settings for the operation and maintenance of clients To access available settings of System tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Cli...

Page 48: ...e disable the Appliance mode to allow disallow the automatic RDP ICA View sessions In Appliance mode the client starts up with the desired RDP ICA View session and performs the configured action after...

Page 49: ...Atrust Client Setup If you don t secure the access to Atrust Client Setup administrator privileges are sufficient to access Atrust Client Setup If a password is set here administrators will need that...

Page 50: ...the Shadow feature on a remote computer you need to install the Atrust Device Manager and also Java software on the remote computer and add your client into a managed group under Atrust Device Manager...

Page 51: ...console For more information please refer to the User s Manual for Atrust Device Manager 4 Type in the desired password and then click Save to confirm 5 Click Save to store all the changes NOTE When t...

Page 52: ...nformation on firmware update and Atrust Device Manager please refer to the User s Manual for Atrust Device Manager To update client firmware from the remote management computer please do the followin...

Page 53: ...es may vary with the firmware version Reboot immediately Click to choose whether to restart the system immediately for firmware update or manually restart the system later Keep ACS configuration Click...

Page 54: ...2 Under the Snapshot section click the drop down menu to select where to store the snapshot Two options are available Network and USB To store the snapshot file set on the remote computer please selec...

Page 55: ...on the desktop but only be performed in the background 4 2 7 Deploying Systems with a Created Snapshot Your snapshots may be stored on a remote computer over the network or on a USB flash drive Depend...

Page 56: ...r For more information on how to manage client snapshots with Atrust Device Manager please refer to the User s Manual for Atrust Device Manager 4 Click OK to continue 5 Click drop down menus to select...

Page 57: ...into a free USB port of the client 2 Start up or restart the client 3 During the period of POST Power On Self Test press F7 to enter the Boot Device menu 4 Select to boot from the attached USB flash...

Page 58: ...Snapshot on a Remote Computer To restore a system image to your t180W with a snapshot on a remote computer please do the following 1 On Atrust Client Setup click System Firmware Update 2 Under the Fir...

Page 59: ...for Restoring a Snapshot Item Description Firmware Version Click to select the desired snapshot from the Snapshot list Reboot immediately Click to choose whether to restart the system immediately for...

Page 60: ...into a free USB port of the client 2 Start up or restart the client 3 During the period of POST Power On Self Test press F7 to enter the Boot Device menu 4 Select to boot from the attached USB flash...

Page 61: ...xiting the session Available actions include Returning to the local desktop Re launching a new session Restarting the thin client Turning off the thin client For more information on above modes please...

Page 62: ...Click drop down menus to select the application or service type Citrix ICA Remote Desktop or VMware View and the specific service available in that type 5 Click Save to confirm your selections 6 The s...

Page 63: ...al desktop will remain on the background after you release the keyboard and mouse from the View session virtual desktop 2 Click Ctrl Shift Del to launch Atrust Client Setup NOTE You cannot access the...

Page 64: ...pt after the system restart Ensure that you choose the desired settings here before making any changes to the system An icon in the Notification area of the Taskbar will indicate the current UWF state...

Page 65: ...the system restart Orange Lock The UWF state was changed and will take effect after the system restart Red Lock The UWF is currently disabled TIP When UWF is enabled you can move the mouse pointer ov...

Page 66: ...both sides thin clients and target Atrust Device Manager In addition some configurations on DHCP or DNS server over your network are required For details please refer to the User s Manual for Atrust D...

Page 67: ...the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under Devices tab 2 Configuration area Configures setting values when a setting...

Page 68: ...tion entries under Applications tab may affect if you can use mapped USB storage devices in remote virtual desktop sessions For details please refer to sections 4 5 5 Configuring Advanced RDP Connecti...

Page 69: ...sion you need to enable locally attached audio devices here the Audio setting item under Devices tab and configure audio related settings if any in the RDP ICA View connection settings For detailed in...

Page 70: ...erface tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under User Interface tab 2 Configuration area Configures setting...

Page 71: ...iew TIP You can use these standard desktop shortcuts to quickly access services For detailed instructions please refer to chapter 3 Getting Started on page 19 NOTE You can also customize your desktop...

Page 72: ...vice access on clients To access available settings of Applications tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item und...

Page 73: ...s 4 5 3 4 5 4 4 5 5 64 71 76 Citrix ICA Click to configure Citrix ICA Independent Computing Architecture connection settings and create access shortcuts on the desktop for ICA sessions 4 5 6 4 5 7 4 5...

Page 74: ...es You can access services for work simply through these shortcuts NOTE For more information on Microsoft Remote Desktop services please visit Microsoft website at www microsoft com Three connection t...

Page 75: ...for Remote Desktop connection type please do the following 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connection list appears in the Configuration area NOTE If you haven t cr...

Page 76: ...osoft s websites at www microsoft com or support microsoft com for more information 5 Click Save to add this RDP connection entry 6 The shortcut for Remote Desktop connection is automatically created...

Page 77: ...NOTE Your t180W supports only RD Web Access based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connecti...

Page 78: ...d fields Consult your IT administrator for the appropriate connection URL 6 Click Save to add this RDP connection entry 7 The shortcut for Remote Web Access connection is automatically created on the...

Page 79: ...ur t180W supports only RD Web Feed based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connection list ap...

Page 80: ...b Feed URL 6 Click Update Now in the RemoteApp and Desktop Connections section After completion the result will be shown as blow in that section 7 Click Save to add this RDP connection entry 8 The app...

Page 81: ...s on how to access services via this standard shortcut please refer to section 3 3 Accessing Microsoft Remote Desktop Services on page 28 2 Follow the on screen instructions and provide required crede...

Page 82: ...Configuring Client Settings Configuring Service Access Settings 72 Example Windows Server 2012 Example Windows 8 Enterprise...

Page 83: ...tcut on the desktop 2 A window appears prompting for credentials NOTE A warning message about security might appear Consult your IT administrator for details and ensure the connection is secure first...

Page 84: ...g Client Settings Configuring Service Access Settings 74 4 Click to select RemoteApp and Desktops or Connect to a remote PC 5 Click icons or follow the on screen instructions to launch applications or...

Page 85: ...ings Configuring Service Access Settings 75 Connection Type Web Feed To access remote applications please do the following 1 On the desktop click in the bottom left corner 2 Click to launch the desire...

Page 86: ...r to Settings for the Connection Type of Web Feed on page 85 General Sub tab Server Settings Item Description Session Name Type in the name for Remote Desktop sessions Sever Address Type in the comput...

Page 87: ...account used for authentication Domain Type in the domain of the server NOTE Leave this field blank if the server doesn t belong to any domain Common Settings Item Description Autostart When Startup S...

Page 88: ...application in Program path and file name the next field Or you can type in the full path and name of the application in Program path and file name and leave this field empty Program path and file nam...

Page 89: ...able disable Clipboard redirection NOTE When Enable is selected Clipboard can be used across local and remote desktops in both directions Smart Card Mapping Click the drop down menu to enable disable...

Page 90: ...Remote Desktop session using locally attached audio devices NOTE When Leave at remote computer is selected on the drop down menu of Remote Audio Playback this setting item will be grayed out Apply Win...

Page 91: ...gh Atrust Client Setup See 4 2 10 Configuring UWF Unified Write Filter on page 54 3 On the desktop click in the bottom left corner 4 On the appeared Search window type group policy and then click to s...

Page 92: ...ct the logon method Three options are available Allow me to select later Ask for password NTLM and Smart card Option Description Allow me to select later Users can select a logon method while connecti...

Page 93: ...types are available Option Description Remote Desktop Provides access to remote desktops applications Remote Web Access Provides access to remote desktops applications through a Web browser Internet...

Page 94: ...ss Settings 84 Options Sub tab NOTE No options are available under the Options sub tab in the connection type of Remote Web Access RD Gateway Sub tab NOTE No options are available under the RD Gateway...

Page 95: ...is table only provides descriptions for available settings when Web Feed is selected Three connection types are available Option Description Remote Desktop Provides access to remote desktops applicati...

Page 96: ...the defined limit Resolution Click the drop down menu to select the desired display resolution on a Remote Desktop session Twelve options are available Fullscreen 1920x1200 1920x1080 1680x1050 1400x1...

Page 97: ...gh Atrust Client Setup See 4 2 10 Configuring UWF Unified Write Filter on page 54 3 On the desktop click in the bottom left corner 4 On the appeared Search window type group policy and then click to s...

Page 98: ...Configuring Client Settings Configuring Service Access Settings 88 RD Gateway Sub tab NOTE No options are available under the RD Gateway sub tab in the connection type of Remote Web Access...

Page 99: ...ugh the Internet Explorer or the standard desktop shortcut Citrix Receiver For detailed instructions on how to access services via this standard desktop shortcut please refer to section 3 2 Accessing...

Page 100: ...cessible under the Server Settings section NOTE The applicable or best suitable information type of the server side may vary with your Citrix environment Consult your IT administrator for more informa...

Page 101: ...the following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection list...

Page 102: ...ith a red asterisk have been provided 6 Upon completion the Search Dialog window appears for you to select the desktop group Click the drop down menu to select the desired desktop group and then click...

Page 103: ...e following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection list wi...

Page 104: ...p server doesn t belong to any domain just type its computer name in the Domain field 6 Upon completion the Search Dialog window appears for you to select the application Click the drop down menu to s...

Page 105: ...do the following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection l...

Page 106: ...inistrator for more information Only connections to XenApp servers are supported by this connection type 6 Click Save to confirm The access shortcut will be created automatically on the desktop NOTE D...

Page 107: ...shortcut please refer to section 3 2 Accessing Citrix Services on page 22 2 The desired application or desktop is displayed on the screen For Connection Types of Web Logon To access Citrix services p...

Page 108: ...domain name and then click Log On NOTE If your service hosted server doesn t belong to any domain type in the server name instead if required 4 Click to select the desired application s or desktop s S...

Page 109: ...ttings 99 5 The selected application s or desktop s will be displayed on the screen Example Applications Delivered by XenApp 7 5 Platinum Calculator Mozilla Firefox and Adobe Reader Example Desktop De...

Page 110: ...Configuring Client Settings Configuring Service Access Settings 100 Example Desktop Delivered by XenDesktop 7 5 Platinum Windows 7 Ultimate...

Page 111: ...refer to Settings for the Connection Type of Server Connection on page 109 General Sub tab Server Settings Item Description Session Name Type in the name for Citrix ICA sessions Connection Type This t...

Page 112: ...se desktop Restart Application Opens a Citrix ICA session again Reboot Restarts your thin client Shutdown Turns off your thin client Options sub tab Web Settings Item Description Mode Setting Click th...

Page 113: ...descriptions for available settings when XenDesktop is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the i...

Page 114: ...ct the desired color quality for a Citrix ICA session Three options are available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a sp...

Page 115: ...ack or to configure the quality setting for audio playback in a Citrix ICA session Four options are available High high definition audio Medium optimized for speech Low for low speed connections and O...

Page 116: ...XenApp is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the interface of a Web browser Internet Explorer X...

Page 117: ...tions are available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a specific color quality Better Speed 16 bit The 16 bit color qual...

Page 118: ...tion audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium optimize...

Page 119: ...ection Type This table only provides descriptions for available settings when Server Connection is selected Four connection types are available Option Description Web Logon Provides application deskto...

Page 120: ...tions are available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference in a specific color quality Better Speed 16 bit The 16 bit color quali...

Page 121: ...tion audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium optimize...

Page 122: ...ions please visit VMware website at www vmware com NOTE You can also access VMware View or Horizon View services through the standard desktop shortcut VMware Horizon View Client For detailed instructi...

Page 123: ...connection 4 Type in the desired session name and then click Save to confirm NOTE This is the only required field for the creation of a service access shortcut on the desktop Other data can be provide...

Page 124: ...e or IP address of the View Connection Server 3 Double click Add Server icon or click New Server in the top left corner 4 A window appears prompting for the name or IP address of the View Connection S...

Page 125: ...vide your user name and password on the opened window and then click Login 8 A window appears with available desktops or applications for your credentials Double click to select the desired desktop or...

Page 126: ...the identity of the remote server and whether to connect to an untrusted server Three options are available Do not verify server identity certificates Warn before connecting to untrusted servers and...

Page 127: ...On Application Exit Select what to do when a VMware View or Horizon View session is ended Four options are available Do Nothing Restart Application Reboot and Shutdown Option Description Do Nothing Re...

Page 128: ...etup click Applications Web Browser Global Setting 2 Refer to the table below to set up home page proxy and automatic configuration settings and then click Save to apply Basic Settings Item Descriptio...

Page 129: ...e IP address when Use automatic configuration script is selected Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and St...

Page 130: ...ly or not when Windows 10 IoT Enterprise starts If Yes is selected every time when you log in to the system the browser session will be opened automatically On Application Exit Select what to do when...

Page 131: ...tenance of your t180W thin clients A 1 Resetting Your t180W How to reset your t180W to the unmanaged state and its settings under Atrust Client Setup to factory defaults 123 A 2 Updating Firmware for...

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Page 133: ...est period press Esc on the keyboard to enter Atrust Thin Client Menu Atrust Thin Client Menu Normal boot Reset Mode Firmware Update Reboot Shutdown NOTE Five options are available on Atrust Thin Clie...

Page 134: ...rust Thin Client Menu 3 Select Firmware Update and then follow the on screen instructions to complete the task NOTE You need to specify the IP address of the firmware server over the network A firmwar...

Page 135: ...using Atrust Client Setup please refer to section 4 2 5 Updating Firmware from the Management Computer on page 42 Using Atrust Device Manager To update firmware using Atrust Device Manager please ref...

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Page 137: ...Mb Ethernet Power Input Output 100 240Vac 1A 50 60 Hz DC 12Vdc 3A Operating system Windows 10 IoT Enterprise Supported Protocols Microsoft RDP with RemoteFX Citrix ICA with HDX VMware PCoIP Management...

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