Audeze THE KING, Manual

Warranty

The Audeze product comprising The King Headphone Amplifier (an “Audeze 

Product”) is under warranty for three (3) years from the date of original retail 

purchase (the “Warranty Period”).

Warranty on tubes is limited to 90 days and excludes physical damage other than 
from shipping. Note that shipping damage claims must be made within one week.

What’s covered:

Audeze warrants to the original purchaser that the Audeze Product 

will be free of defects related to manufacturing, parts, materials, and workmanship 
under normal and accepted use in accordance with Audeze’s published guidelines. 
Audeze’s guidelines include, but are not limited to, information contained in 
technical specifications, user manuals and service communications. 

What’s not covered: 

This warranty does not cover defects resulting from improper 

or unreasonable use or maintenance; cosmetic damage, including but not limited to 
scratches, dents and broken parts; failure to follow operating instructions; accident; 
excess moisture; excess temperature; power surges; connections to improper 
voltage supply; unauthorized alteration or modification of original condition; damage 
caused by use with non-Audeze products; products purchased from unauthorized 
dealers; or defects incurred during transportation for which claims must be 

presented to the carrier.
 

What we will do:

We will, at our sole discretion and to the extent permitted by law, 

repair or replace (using new or refurbished Audeze Parts) Audeze Products that are 

under warranty for the period listed, from the date of original retail purchase.
 

What we will not do:

Except as stated below, pay shipping, insurance or transporta

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tion charges from you to us, or any import fees, duties and taxes. If the Audeze 

Product is covered by this warranty and is provided to us within the first 30 days of 
the Warranty Period, then we will reimburse you for shipping charges.

If the Audeze Product you send to us is not covered by this warranty, you will be 

charged the shipping costs. If you are outside the USA and purchased this product 
directly from Audeze you must claim your warranty service from Audeze, not from a 

foreign dealer or distributor.

Warranty eligibility statement:

 To be eligible for service under this warranty you must 

include with the repair item(s) a valid bill of sale from an authorized Audeze retailer 

detailing the following information:
 
 

Retailer’s name

Original date and proof of purchase

Model or SKU number of the product purchased

Serial Number

Additional product information and limitations

Warranty replacements:

 Audeze strives to improve the performance of our products, 

and therefore reserves the right to make changes to our design/specifications/materi

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als at any time without notification. Audeze may, at its discretion, choose to replace 

the Audeze Product completely with a new or remanufactured product. In the event of 

product obsolescence, a suitable replacement will be chosen based upon the features, 
the intended use (as determined by Audeze) and the retail price of the original Audeze 

Product.
 

Product:

 All warranty replacements are guaranteed for 90 days or until the conclusion 

of the Warranty Period of the original Audeze Product, whichever period is greater. 
Audeze does not provide advance replacements for Audeze Products.
 

Determining authority:

 Audeze will be the final determining authority for all potential 

warranty claims for service and/or replacement. How to claim warranty service:

 
A)  If you reside in the United States and purchased direct from Audeze.com 
 

email Support@Audeze.com.

 
B)  If you reside in the United States and purchased from an authorized Audeze 
 

dealer contact your dealer or Support@Audeze.com.

 
C)  If you are an international customer who has purchased through your local 

dealer contact your local dealer or distributor for warranty service.

 
D) If you are an international customer who purchased direct from Audeze.com 
 

you must contact Audeze at Support@audeze.com for service and support. 

Any shipment back to Audeze for repair will be at the expense of the customer.

You will need your serial number and proof of purchase to complete any RMA process.

Other conditions/rights:

 EXCEPT AS PROVIDED IN THIS WARRANTY AND TO 

THE MAXIMUM EXTENT PERMITTED BY LAW, AUDEZE IS NOT RESPONSIBLE 
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING 
FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER 
LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF 
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF GOODWILL; 
LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY 
INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED 
INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY.

THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL 
INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS 
NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES IN THE USA OR OTHER 
COUNTRIES. DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL 
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION 
MAY NOT APPLY TO YOU.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET 
FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES 
AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR 
IMPLIED. AUDEZE DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, 
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR 
LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH 
WARRANTIES CANNOT BE DISCLAIMED, AUDEZE LIMITS THE DURATION AND 
REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS 
WARRANTY AND, AT AUDEZE'S OPTION, THE REPAIR OR REPLACEMENT 
SERVICES DESCRIBED HEREIN. SOME STATES (INCLUDING COUNTRIES AND 
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE 
MAY NOT APPLY TO YOU.

Audeze LLC

http://support.audeze.com