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What this Limited Warranty Covers

This Limited Warranty covers only a “defect” in the 
workmanship performed and/or materials used to 
manufacture your hearing aid.

“Defect” means the failure of the workmanship performed 
and/or materials used to conform the hearing aid to Audibel’s 
design and manufacturing specifications and tolerances. 

Your hearing professional may have issued a warranty or 
service plan that goes beyond the provisions of this Limited 
Warranty. Please contact him or her for further information. 

Audibel will either replace the hearing aid or repair any 
covered defect in your hearing aid, provided that you 
deliver your hearing aid to one of Audibel’s authorized 
hearing professionals and notify the hearing professional of 
the defect during the warranty period and within thirty (30) 
days of discovering the defect. There will be no cost to you 
for Audibel’s repair or replacement of the aid itself, but the 
hearing professional may charge a fee for services he or she 
provides. Performance of warranty repairs on your hearing 
aid shall not extend the duration of the warranty period. 
Any repairs performed on your hearing aid after the warranty 
period has expired shall be considered “good will” repairs, 
which shall not alter the terms of this Limited Warranty. 

How to Obtain Warranty Service

Deliver your hearing aid (at your expense) to the Audibel 
authorized hearing professional from whom you purchased 
it. If that professional is unavailable, visit www.Audibel.com 
or call the toll-free telephone number on the back of the 
Operations Manual to locate another authorized Audibel 
hearing professional. 

What this Limited Warranty Does Not Cover

Earmolds, accessories, or damage to your hearing aid caused 
by misuse or neglect, accident, unauthorized alteration, or 
failure to provide reasonable and necessary maintenance 
and cleaning. 

Disclaimer of Consequential and Incidental 
Damages

THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER 
FROM AUDIBEL ANY CONSEQUENTIAL OR INCIDENTAL 
DAMAGES RESULTING FROM ANY DEFECT IN THE HEARING 
AID, INCLUDING BY WAY OF EXAMPLE ONLY, EXPENSES TO 
DELIVER THE HEARING AID TO AN AUTHORIZED HEARING 
PROFESSIONAL, HOTEL ROOMS, OR LOST WAGES. THIS 
EXCLUSION AND DISCLAIMER OF CONSEQUENTIAL AND 
INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT 
OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL 
PURPOSE OF ANY REMEDY OF THIS LIMITED WARRANTY. 
Some states do not allow the exclusion or limitation 
of consequential or incidental damages, so the above 
exclusions may not apply to you. 

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Summary of Contents for Via R

Page 1: ...Quick Start Guide Congratulations on your journey to better hearing ...

Page 2: ... Operations manuals Product brochures At Audibel we believe that to hear better is to live better Via Rechargeable hearing aids help you stay connected to the people and things you love most Via Rechargeable offers Audibel s most advanced technology with supreme sound quality and features customizable to fit your unique hearing needs ...

Page 3: ...ed To refresh LEDs when the charger is not plugged in remove a hearing aid from the charging port for three seconds and then replace it in the charger refresh lasts 10 seconds only then LEDs will turn off again The desiccant puck will be effective for 3 6 months depending on moisture in the hearing aids and humidity The color will fade from blue to white indicating a need for replacement If you ar...

Page 4: ...nce Use a cleaning brush or soft cloth to clean debris from around the user control microphone and battery compartment Inspect the receiver earbud and wax guard regularly Never use water solvents cleaning fluids or oil to clean your hearing aid CHARGER CARE Keep your charger clean Heat moisture and foreign materials can result in poor performance Use the provided cleaning brush to keep the chargin...

Page 5: ...Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow the instructions below 1 Insert empty end of the application stick straight into used wax guard in hearing aid 2 Pull straight out do not twist on stick to remove used wax guar...

Page 6: ...ng aids open and close the battery door on your hearing aids This puts the hearing aids in pairing mode You will see your hearing aid name e g Chris Hearing Aids when the iOS device first discovers your hearing aids If your hearing aid name does not appear in the Devices list within 5 7 seconds tap Accessibility in the upper left corner then tap MFi Hearing Devices 4 Tap on your hearing aid name t...

Page 7: ... hearing aids ever lose connection to your device follow the instructions below to reconnect 1 Locate then tap the Settings icon on your device 2 Select Bluetooth In this screen if Bluetooth appears Off change the settings to On 3 While the Android device searches for your hearing aids open and close the battery door on your hearing aids This puts your hearing aids into pairing mode 4 Under Availa...

Page 8: ...id Devices The Thrive Hearing Control app makes it easy to control and adjust your hearing aids with your compatible Android device Downloading the app is easy follow the step by step instructions below Step One On a compatible Android device go into the Google play store Step Two In the search box at the top of the store search for Thrive Hearing Control Step Three Tap FREE to download the app to...

Page 9: ...TY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD There is no warranty of any nature made by Audibel beyond this Limited Warranty No person has authority to enlarge amend or modify this Limited Warranty Audibel is not responsible for any undertaking representation or warranty written express or implied made by any hearing professional or other person beyond thos...

Page 10: ...anty period has expired shall be considered good will repairs which shall not alter the terms of this Limited Warranty How to Obtain Warranty Service Deliver your hearing aid at your expense to the Audibel authorized hearing professional from whom you purchased it If that professional is unavailable visit www Audibel com or call the toll free telephone number on the back of the Operations Manual t...

Page 11: ...GATED TO REFUND ALL OR ANY PART OF THE PURCHASE PRICE OF THE HEARING AID Some states do not allow the reduction in the limitation period so the above reduction in the limitation period may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state This warranty is valid only in the United States Product specification may be obtained...

Page 12: ...Notes Notes ...

Page 13: ... meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of Apple Inc Android and Google Play are trademarks of Google Inc 2019 Audibel All Rights Reserv...

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