73
Troubleshooting
Web Remote
Symptom
Cause/Action
Reference page
You cannot “locate” the product.
Check the connections of the product and the control device, such as a computer.
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Check whether the product and the control device, such as a computer, are connected
to the same network.
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Check the firewall settings.
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Web Remote cannot be opened from a control device, such
as an iPad or another tablet.
Check whether the control device is connected to the correct access point.
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Check whether the product and the control device, such as an iPad or another tablet,
are connected to the same network.
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You forgot the password.
Reset the password based on the following procedure.
1. Press the power button to start the product.
2. Press the MODE button, or turn the dial button while pressing the MODE button,
to select “PRESET”.
3. While pressing the OUTPUT SEL button, turn the dial button three clicks to the
right.
4. While pressing the OUTPUT SEL button, turn the dial button three clicks to the left.
5. While pressing the OUTPUT SEL button, press the dial button.
The Web Remote password is reset.
Login again to Web Remote and set the password again as needed..
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