AudioCodes 300HD Series, Administrator'S Manual

Page 1: ...AudioCodes 300HD Series of High Definition IP Phones HD VoIP 320HD IP Phone Administrator s Manual 320HD IP Phone Version 1 4 0 ...

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Page 3: ... 3 8 VoIP Settings 29 3 8 1 Configuring SIP 29 3 8 2 Configuring Dialing 32 3 8 3 Configuring Media Streaming 34 3 8 4 Configuring Voice 35 3 8 5 Configuring Lines 36 3 8 6 Configuring Supplementary Services 37 3 8 7 Configuring Volume Levels 39 3 9 Configuring Date and Time 41 3 10 Firmware and Configuration Management 43 3 10 1 Configuring Automatic Update of Firmware and Configuration File 43 3...

Page 4: ...Media Streaming Parameters 73 4 2 5 5 SIP Signaling Parameters 73 4 2 5 5 1 General Parameters 73 4 2 5 5 2 SIP Proxy and Registrar Parameters 77 4 2 5 5 3 SIP Timers Parameters 80 4 2 5 5 4 SIP QoS Parameters 81 4 2 5 6 Dialing Parameters 81 4 2 5 7 Voice Parameters 83 4 2 5 8 Supplementary Services Parameters 84 4 2 5 8 1 General Parameters 84 4 2 5 8 2 Call Waiting Parameters 84 4 2 5 8 3 Call ...

Page 5: ...Administrator s Manual Contents Version 1 4 5 July 2010 6 6 Headset Test 102 6 7 Speaker Test 104 6 8 MAC Address and Serial Number Verification Test 106 7 Specifications 107 ...

Page 6: ...on Page 47 Figure 3 22 Restore Defaults Page 48 Figure 3 23 Confirmation Box 48 Figure 3 24 Restart System Page 48 Figure 3 25 Confirmation Box 48 Figure 3 26 TR 069 Page 49 Figure 3 27 Network Status Page 50 Figure 3 28 Call History Page 50 Figure 3 29 System Information Page 51 Figure 3 30 System Logging Page 52 Figure 3 31 Recording Page 53 Figure 5 1 BLF Configuration for BroadWorks 93 Figure ...

Page 7: ...ioning Configuration File Parameters 62 Table 4 8 TR 069 Management Configuration File Parameters 65 Table 4 9 Line Configuration File Parameters 66 Table 4 10 General Gain Configuration File Parameters 67 Table 4 11 Hands Free Gain Configuration File Parameters 68 Table 4 12 Handset Gain Configuration File Parameters 69 Table 4 13 Headset Gain Configuration File Parameters 70 Table 4 14 AGC Confi...

Page 8: ...320HD IP Phone Administrator s Manual 8 Document LTRT 08107 Reader s Notes ...

Page 9: ...tter InTouch IPmedia Mediant MediaPack NetCoder Netrake Nuera Open Solutions Network OSN Stretto TrunkPack VMAS VoicePacketizer VoIPerfect VoIPerfectHD What s Inside Matters Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners WEEE EU Directive Pursuant to the WEEE EU Directive electronic...

Page 10: ...320HD IP Phone Administrator s Manual 10 Document LTRT 08107 Related Documentation Document Name 300HD IP Phone Release Notes 320HD IP Phone Quick Guide 320HD IP Phone User s Manual ...

Page 11: ...hone The IP Phone offers a wide variety of management and configuration tools Phone s LCD user interface easy to use menu driven LCD screen providing basic phone configuration and status capabilities Embedded Web server Web interface provides a user friendly Web interface that runs on any standard Web browser Microsoft Internet Explorer is recommended Configuration file text based file created usi...

Page 12: ...320HD IP Phone Administrator s Manual 12 Document LTRT 08107 Reader s Notes ...

Page 13: ...tory defaults refer to Section 2 6 on page 19 Restarting the phone refer to Section 2 7 on page 20 These administration settings are performed in the phone s Administration menu refer to Section 2 1 2 1 Accessing the Administration Menu The Administration menu is password protected The default password is 1234 To access the Administration menu 1 In idle display press the MENU key the Menu list is ...

Page 14: ... configure the phone s LAN connection type 1 Access the Settings screen MENU key Administration menu Network Settings submenu The following screen appears 2 Press the Select softkey to choose LAN Connection Type the following screen appears 3 Using the and Navigation keys choose one of the following IP addressing schemes Static IP Automatic IP DHCP 4 Press the Select softkey If you selected Static...

Page 15: ...ter i e Static IP Netmask Gateway Primary DNS and Secondary DNS choose the parameter using the and Navigation keys and then press the Edit softkey Enter the new address in dotted decimal notation using the following keys Navigation keys moves the cursor left or right in the IP address Clear softkey deletes the digit to the left of the cursor c Press the Save and then Apply softkey 6 Press the Save...

Page 16: ...count To configure the phone s SIP account 1 Access the SIP Accounts screen MENU key Administration menu SIP Accounts submenu The following screen appears 2 Choose using the and Navigation keys the Line that you want to set up with a SIP account and then press the Select softkey the SIP Details screen appears 3 Choose the required SIP parameter and then press the Select softkey to define it User I...

Page 17: ...on Connection Type static IP or automatic IP DHCP IP address Netmask Gateway Primary and Secondary DNS MAC address To view the phone s network status 1 Access the Network Status screen MENU key Status menu Network Status submenu The following screen appears 2 Scroll through the list using the and Navigation keys to view the desired network parameter ...

Page 18: ... model type firmware version and configuration file version To view the phone s firmware version model type and configuration version 1 Access the Software Versions screen MENU key Status menu Versions The following screen appears 2 Press the Select softkey the phone model and the its firmware version are displayed ...

Page 19: ...below describes how to restore the phone to factory defaults To restore the phone to default settings 1 Access the Restore Defaults submenu MENU key Administration menu Restore Defaults A warning message appears requesting you to confirm 2 Press the Yes softkey to confirm reset to defaults or No if you want to cancel ...

Page 20: ...FY message to the phone with the check sync event This reset allows for graceful shutdown whereby the phone resets only when there are no calls i e when the phone is in idle state To reset the phone 1 Select the Restart submenu MENU key Administration menu Restart submenu A warning message appears requesting you to confirm 2 Press the Yes softkey to confirm phone restart or No if you want to cance...

Page 21: ...ess used for accessing the Web interface is the phone s IP address received from a DHCP server or manually configured static IP address To access the phone s Web interface 1 Connect the LAN port of your phone to the IP network using the Cable or ADSL modem from your Internet Service Provider 2 Determine the phone s IP address obtained from the DHCP server using the phone s LCD screen as described ...

Page 22: ... areas Toolbar displays AudioCodes logo and provides the following buttons Home opens the Home page Log Off closes the Web interface Navigation Bar provides tabs for accessing the configuration menus Configuration provides menus for configuring the phone Management provides menus for various management tasks such as firmware upgrade and changing the login username and password Status Diagnostics p...

Page 23: ...bed below To quickly setup your phone 1 Access the Quick Setup page Configuration tab Quick Setup menu Quick Setup Figure 3 4 Quick Setup Page 2 For a description of the parameters on this page refer to the following Parameters under the LAN Setup group refer to Section 3 7 on page 28 Parameters under the SIP Proxy and Registrar group refer to Section 3 8 1 on page 29 Parameters under the Line Set...

Page 24: ...iguration tab Personal Settings menu Language Figure 3 5 Language Page 2 Select the language according to the parameter in the table below and then click Submit the phone reboots and changes the LCD display language accordingly Table 3 1 Language Parameter Description Web Parameter Configuration File Parameter Description Phone Display Language personal_settings language Refer to Section 4 2 8 ...

Page 25: ... For BLF configuration file parameters refer to Section 4 2 5 8 6 To add a speed dial 1 Access the Speed Dial page Configuration tab Personal Settings menu Speed Dial Figure 3 6 Speed Dial Page 1 In the Type field corresponding to the phone s Speed Dial key in the Button column choose the type of the button Speed Dial or Speed Dial BLF to which you want to assign the Speed Dial key 2 In the Number...

Page 26: ...tones CPT of the country in which the phone is located To select the geographical location of your phone 1 Access the Tones page Configuration tab Personal Settings menu Tones Figure 3 7 Tones Page 2 Configure the regional settings according to the parameter in the table below and then click Submit Table 3 2 Region CPT Parameter Description Web Parameter Configuration File Parameter Description Cu...

Page 27: ... phone s User s Manual To upload a ring tone 1 Access the Tones page Configuration tab Personal Settings menu Tones Figure 3 8 Tones Page 2 In the Ringing Tone Name field enter the name of the ring tone file that you want to upload If you do not enter a name the phone assigns the tone s file name without the wav file extension as the name of the tone 3 Click the Browse button navigate to the folde...

Page 28: ...u LAN Settings Figure 3 9 LAN Settings Page 2 Configure the LAN settings according to the parameters in the table below and then click Submit Table 3 4 LAN Parameters Description Web Parameter Configuration File Parameter Description IP Type network lan_type Refer to Section 4 2 2 IP Address network lan fixed_ip ip_address Subnet Mask network lan fixed_ip netmask Default Gateway Address network la...

Page 29: ... refer to Section 3 8 3 on page 34 Voice refer to Section 3 8 4 on page 35 Line refer to Section 3 8 5 on page 36 Services refer to Section 3 8 6 on page 37 Volume Settings refer to Section 3 8 7 on page 39 3 8 1 Configuring SIP The Signaling Protocol page allows you to define various SIP signaling parameters To define the phone s SIP settings 1 Access the Signaling Protocol page Configuration tab...

Page 30: ...voip signalling sip block_callerid_on_o utgoing_calls Incoming Anonymous Call Blocking voip signalling sip anonymous_calls_bl ocking SIP Proxy and Registrar Parameters Use SIP Proxy voip signalling sip use_proxy Refer to Section 4 2 5 5 2 Proxy IP Address or Host Name voip signalling sip proxy_address Proxy Port voip signalling sip proxy_port Maximum Number of Authentication Retries voip signallin...

Page 31: ... palive_period Switch back to Primary SIP proxy when available voip signalling sip redundant_proxy sy mmetric_mode SIP Timers Retransmission Timer T1 voip signalling sip sip_t1 Refer to Section 4 2 5 5 3 Retransmission Timer T2 voip signalling sip sip_t2 Retransmission Timer T4 voip signalling sip sip_t4 INVITE Timer voip signalling sip sip_invite_timer Session Expires voip signalling sip session_...

Page 32: ...Dialing Parameters Description Web Parameter Configuration File Parameter Description Dialing Timeout voip dialing timeout Refer to Section 4 2 5 6 Phone Number Length voip dialing phone_number_max_size Enable Dialing Complete Key voip dialing dial_complete_key enabled Dialing Complete Key voip dialing dial_complete_key key Dial Tone Timeout voip dialing dialtone_timeout Reorder Tone Timeout voip ...

Page 33: ...ling secondary_dial_tone key_s equence DTMF Transport Mode voip media out_of_band_dtmf Digit Map voip signalling sip digit_map Dial Plan voip signalling sip number_rules Automatic Dialing Activate voip dialing auto_dialing enabled Refer to Section 4 2 5 6 Timeout voip dialing auto_dialing timeout Destination Phone Number voip dialing auto_dialing destination ...

Page 34: ...according to the parameters in the table below and then click Submit Table 3 7 Media Streaming Parameters Description Web Parameter Configuration File Parameter Description RTP Port Range voip media media_port Refer to Section 4 2 5 4 DTMF Relay RFC 2833 Payload Type voip media dtmf_payload Quality of Service QoS Type of Service ToS voip media media_tos Refer to Section 4 2 5 4 Codecs Codec Type v...

Page 35: ...meters Description Web Parameter Configuration File Parameter Description Gain Control Enable Automatic Gain Control voip audio gain automatic_gain_contro l enabled Refer to Section 4 2 5 2 Automatic Gain Control Direction voip audio gain automatic_gain_contro l direction Target Energy voip audio gain automatic_gain_contro l target_energy Jitter Buffer Minimum Delay voip audio jitter_buffer min_de...

Page 36: ...nu Line Settings Figure 3 14 Line Settings Page 2 Configure the line according to the parameters in the table below and then click Submit Table 3 9 Line Parameters Description Web Parameter Configuration File Parameter Description Line Activate voip line d enabled Refer to Section 4 2 5 1 User ID voip line d id Display Name voip line d description Authentication User Name voip line d auth_name Aut...

Page 37: ...entary services supported by your phone such as call waiting call forwarding three way conferencing and message waiting indication MWI To define services 1 Access the Services page Configuration tab Voice Over IP menu Services Figure 3 15 Services Page 2 Configure the services according to the parameters in the table below and then click Submit ...

Page 38: ...g_ind voice_ mail_number Refer to Section 4 2 5 8 5 Activate voip services msg_waiting_ind enable d Subscribe To MWI voip services msg_waiting_ind subscr ibe MWI Server IP Address or Host Name voip services msg_waiting_ind subscr ibe_address MWI Serve Port voip services msg_waiting_ind subscr ibe_port MWI Subscribe Expiry Time voip services msg_waiting_ind expirai tion_timeout BLF Support Activate...

Page 39: ... the volume settings according to the parameters in the table below and then click Submit Table 3 11 Volume Parameters Description Web Parameter Configuration File Parameter Description Additional Speaker Gain voip audio gain additional_speaker_g ain Refer to Section 4 2 5 2 1 Tone Volume voip audio gain tone_signal_level Ringer Volume voip audio gain ringer_signal_level Hands free Gain Parameters...

Page 40: ...set_digital_input _gain Handset Analog Output voip audio gain handset_analog_outp ut_gain Handset Analog Input voip audio gain handset_analog_input _gain Handset Analog Sidetone Gain voip audio gain handset_analog_sidet one_gain Headset Gain Parameters Headset Digital Output voip audio gain headset_digital_outpu t_gain Refer to Section 4 2 5 2 4 Headset Digital Input voip audio gain headset_digita...

Page 41: ...one in the Advanced Applications menu To define the date and time 1 Access the Date and Time page Configuration tab Advanced Applications menu Date and Time Figure 3 17 Date and Time Page 2 Configure the date and time according to the parameters in the table below and then click Submit Table 3 12 Date and Time Parameters Description Web Parameter Configuration File Parameter Description Localizati...

Page 42: ...Web Parameter Configuration File Parameter Description NTP Time Settings Active system ntp enabled Refer to Section 4 2 1 5 Primary Server system ntp primary_server_address Secondary Server system ntp secondary_server_addres s Update Interval system ntp sync_time ...

Page 43: ...dress and firmware file name respectively 4 The phone then checks whether new firmware is available by checking the firmware file header If the version is different from the one currently running on the phone the phone downloads the complete image and burns it to its flash memory 5 If a new firmware is unavailable the phone then checks whether a new configuration is available If a configuration fi...

Page 44: ...Parameters Description Web Parameter Configuration File Parameter Description Provisioning Method provisioning method Refer to Section 4 2 3 Firmware URL provisioning firmware url Configuration URL provisioning configuration url DHCP Option Value provisioning url_option_value Check Period provisioning period type Every Check Period Hourly provisioning period hourly hours_inte rval Every day at pro...

Page 45: ...ng new Configuration File button the following page appears Figure 3 20 Load New Configuration File 3 Click the Browse button and then select the required configuration file located on your local PC the phone verifies that the configuration file is related to the phone model and that the version is later than the current one The configuration file is then loaded to the phone Once loaded the phone ...

Page 46: ...e to the IP network and then connect the phone to the power outlet a The phone sends a TFTP request to the IP address indicated in the DHCP Option 66 field to retrieve the firmware file indicated in the DHCP Option 67 field b In the DHCP Discover message the phone sends its model name in the DHCP Option 77 field The DHCP server according to the phone model sets the appropriate firmware file name i...

Page 47: ...e the login username and password 1 Access the System Authorization page Management tab Administration menu Users Figure 3 21 System Authorization Page 2 In the Username field enter a user name 3 In the Password field enter a new password and then in the Confirm Password field re enter this new password 4 Click Submit and then click OK at the confirmation prompt Table 3 14 Login Username and Passw...

Page 48: ...ults Figure 3 22 Restore Defaults Page 2 Click the Submit button a confirmation box appears prompting you to confirm Figure 3 23 Confirmation Box 3 Click OK 3 13 Restarting Phone You can use the Web interface to restart your phone To restart the phone 1 Access the Restart System page Management tab Administration menu Restart System Figure 3 24 Restart System Page 2 Click the Restart button a conf...

Page 49: ...it and then OK at the confirmation box prompt Table 3 15 TR 069 Parameters Description Web Parameter Configuration File Parameter Description Activate management tr069 enabled Refer to Section 4 2 4 TR 069 Key management tr069 feature_key TR 069 ACS URL management tr069 acs_url TR 069 User management tr069 user_name TR 069 Password management tr069 password TR 069 Request Connection User managemen...

Page 50: ...System Status menu Network Status Figure 3 27 Network Status Page 3 15 2 Viewing Call History You can view a list of received calls missed calls and dialed numbers To view call history log 1 Access the Call History page Status Diagnostics tab History menu Call History Figure 3 28 Call History Page 2 From the Type drop down list select the type of call history i e missed calls received calls and di...

Page 51: ...ne s Version Number You can view the phone s model name as well as the firmware version currently running on the phone To view the phone s model and version number Access the System Information page Status Diagnostics tab System Information menu Versions Figure 3 29 System Information Page ...

Page 52: ... Diagnostics tab Diagnostics menu Logging Figure 3 30 System Logging Page 2 Configure system logging according to the parameters in the table below and then click Submit Table 3 16 System Logging Parameters Description Web Parameter Configuration File Parameter Description Activate system watchdog enabled Refer to Section 4 2 1 3 Server IP Address or Host Name system syslog server_address Server P...

Page 53: ...ow and then click Submit Table 3 17 Packet Recording Parameters Description Web Parameter Configuration File Parameter Description Remote IP Address or Host Name voip packet_recording remote_ip Refer to Section 4 2 7 Remote Port voip packet_recording remote_port Enable DSP Recording voip packet_recording enabled Enable RTP Recording voip packet_recording rtp_recording e nabled Enable EC Debug Reco...

Page 54: ...320HD IP Phone Administrator s Manual 54 Document LTRT 08107 Reader s Notes ...

Page 55: ... on either side of the equals sign Each parameter must be on a new line Below is an example of part of a Configuration file system type 320HD voip line 0 enabled 1 voip line 0 id 1234 voip line 0 description 320HD voip line 0 auth_name 1234 voip line 0 auth_password 4321 4 1 2 Linking Additional Files using Include The Configuration file allows you to include links URL and or file name to other Co...

Page 56: ...hown in the example below shown in bolded font system type 320HD include http 10 10 10 10 320HD_ MAC _voip cfg include https remote pc vlan_conf cfg include tftp 10 10 10 10 320HD_ MAC _network cfg include ftp remote pc provisining_conf cfg Note If no URL is provided in the Configuration file the files are retrieved according to the provisioning information e g DHCP Options 66 67 or 160 ...

Page 57: ... 4 2 1 2 Username and Password Parameters Table 4 2 Username and Password Configuration File Parameters Parameter Description Note To add a value to these parameters enter system followed by the parameter name equal sign and then the value e g system type 310HD system type The phone model The default value is 320HD system user_name The phone user name The default value is admin Note This parameter...

Page 58: ...g sip_log_fi lter Filters the type of the VoIP application logging 0 default Logging is disabled 1 SIP Call Control 2 SIP Stack 3 SIP Call Control and SIP Stack 4 User Application 5 SIP Call Control and User Application 6 SIP Stack and User Application 7 SIP Call Control SIP Stack and User Application system syslog server_ad dress The IP address in dotted decimal notation of the computer you are u...

Page 59: ... system ntp daylight_saving start_date month 2 system ntp daylight_saving start_date day 22 system ntp daylight_saving start_date hour 14 system ntp daylight_saving start_date minute 30 system ntp daylight_savi ng start_date month The month in a year The valid range is 1 to 12 system ntp daylight_savi ng start_date day The day in a month The valid range is 1 to 31 system ntp daylight_savi ng start...

Page 60: ...enabled Enables the NTP server from which the phone retrieves the date and time 0 Disable default 1 Enable obtains the time information from a configured NTP server system ntp primary_serv er_address Defines the address of the main NTP server this can be a domain name for example tick nap com ar system ntp secondary_s erver_address Defines the address of the secondary NTP server system ntp sync_ti...

Page 61: ...static IP address network lan fixed_ip gat eway The IP address of the default gateway Note This parameter is applicable only when the phone is assigned a static IP address Domain Name Server DNS network lan fixed_ip pri mary_dns The primary DNS server address Note This parameter is applicable only when the phone is assigned a static IP address network lan fixed_ip sec ondary_dns The secondary DNS ...

Page 62: ...Name img Note This parameter is applicable only when method is configured to Static provisioning configurati on url The static URL for checking the configuration file The URL must be entered using one of the following syntax options protocol server IP address or host name protocol server IP address or host name configuration file name Where protocol can be one of the following protocols ftp tftp h...

Page 63: ...icable only when type is configured to weekly provisioning url_option_ value Determines the DHCP option number to be used for receiving the URL for provisioning The default value is 160 The phone supports DHCP Option 160 for complete URL and Options 66 67 for TFTP usage Option 160 has the highest priority and if absent Options 66 67 are used The following syntax is available for DHCP option 160 pr...

Page 64: ...eriodic checking of firmware and configuration files to avoid multiple devices from starting the upgrade process at the same time When the device is meant to start the upgrade the device randomly selects a number between 1 and the value set for random_provisioning_time and performs the check only after the random time The valid range is 0 65535 The default value is 120 provisioning XXX_uri The URI...

Page 65: ...refer to Section 4 3 provisioning speed_dial _uri The URI for retrieving the speed dial list The speed dial list must be included in a separate file that can be downloaded to the phone during provisioning For example provisioning speed_dial_uri speed_dial_list txt Notes The speed dial file is downloaded after boot up and periodically If the speed dial file is new the phone reboots For creating a S...

Page 66: ...to connect with the ACS and call the Inform method if TR 069 is enabled management tr069 inform enabled The valid range is 0 to 65535 The default is 3600 4 2 5 VoIP Parameters 4 2 5 1 Line Parameters Table 4 9 Line Configuration File Parameters Parameter Description Note The value d refers to the line number voip line d enabled Enables the line 0 Disable 1 Enable The default for Line 0 is 1 enable...

Page 67: ...ral Gain Configuration File Parameters Parameter Description Hands free Gain Parameters Note Values are in decibels dB and represented as follows Negative values use the word minus e g minus9db Positive values use the word plus e g plus9db Decimal places use underscore instead of period e g plus19_5db voip audio gain additional_ speaker_gain Additional parameter for speaker gain configuration 0 0d...

Page 68: ...32 is mute The default value is 0 0dB voip audio gain handsfree_ analog_output_gain Analog output gain in dB Valid values 0db minus1_5db minus3db minus4_5db minus6db minus7_5db minus9db minus10_5db minus12db minus13_5db minus15db minus16_5db minus18db minus19_5db minus21db minus22_5db minus24db minus25_5db minus27db minus28_5db minus30db minus31_5db minus33db minus34_5db minus36db minus37_5db minu...

Page 69: ...put gain in dB Valid values 0db minus1_5db minus3db minus4_5db minus6db minus7_5db minus9db minus10_5db minus12db minus13_5db minus15db minus16_5db minus18db minus19_5db minus21db minus22_5db minus24db minus25_5db minus27db minus28_5db minus30db minus31_5db minus33db minus34_5db minus36db minus37_5db minus39db minus39db minus42db minus48db minus54db MUTE The default is minus9db voip audio gain han...

Page 70: ... in dB Valid values 0db minus1_5db minus3db minus4_5db minus6db minus7_5db minus9db minus10_5db minus12db minus13_5db minus15db minus16_5db minus18db minus19_5db minus21db minus22_5db minus24db minus25_5db minus27db minus28_5db minus30db minus31_5db minus33db minus34_5db minus36db minus37_5db minus39db minus39db minus42db minus48db minus54db MUTE The default is minus12db voip audio gain headset_a ...

Page 71: ... to compensate for weak or loud signals 0 Disable default 1 Enable voip audio gain automatic_ gain_control direction Determines whether AGC is located before the encoder input CTL_LOCAL or after the decoder output CTL_REMOTE CTL_REMOTE For Remote User default AGC is located after the Decoder output CTL_LOCAL For Local User AGC is located before the Encoder input voip audio gain automatic_ gain_con...

Page 72: ...d by the remote party s client If you do wish to force the use of a specific codec configure the list with only that specific codec The d variable stands for the priority 0 Disabled 1 default Enabled voip codec codec_info d name Name of the codec The variable d depicts the index number of the codec entry and its priority where the first codec i e voip codec codec_info 0 name has the highest priori...

Page 73: ...voip media media_tos QoS in hexadecimal format This is a part of the IP header that defines the type of routing service to tag outgoing voice packets originated from the phone It informs routers that this packet must receive a specific QoS The default value is 0xb8 Values can be set in decimal e g 184 or hexadecimal e g 0xb8 4 2 5 5 SIP Signaling Parameters 4 2 5 5 1 General Parameters Table 4 17 ...

Page 74: ... Proxy keep alive time interval in seconds between Keep Alive messages The valid range is 0 to 86400 The default value is 300 voip signalling sip conn ect_media_on_180 Determines whether the media is connected upon receipt of SIP 180 183 or 200 messages When the parameter is disabled media is connected upon receipt of 183 and 200 messages only 0 Disable default 1 Enable voip signalling sip block _...

Page 75: ...nes the number of times authenticated register messages are re sent if 401 or 407 SIP responses with a different nonce are received The valid range is 0 to 100 The default value is 4 voip signalling sip displa y_name_in_registration_ msg enabled Sets the Display Name in the To and From fields of the SIP REGISTER message 0 Disable default 1 Enable ...

Page 76: ...9 2 9 11 911 rule 211 311 411 511 611 711 811 911 are dialed immediately 9 0 Local operator rule After dialing 0 the phone waits T seconds and then completes the call automatically 9 100 Auto attendant default extension 9 101 Voicemail default extension 9 011xxx International rule without prefix 9 9011xxx International rule with prefix 9 1 2 9 xxxxxxxxx LD rule without prefix 9 91 2 9 xxxxxxxxx LD...

Page 77: ...roxy server The default value is 0 0 0 0 voip signalling sip proxy _port The UDP or TCP port of the SIP proxy server The valid range is 1024 to 65535 The default value is 5060 voip signalling sip proxy _timeout The SIP proxy server registration timeout in seconds The valid range is 0 to 86400 The default value is 3600 voip signalling sip sip_r egistrar enabled Determines whether the phone register...

Page 78: ...ble Phone registered to redundant proxy if the primary proxy does not respond to SIP signaling messages voip signalling sip redun dant_proxy address The IP address or host name of the redundant proxy The default value is 0 0 0 0 Note This parameter is applicable only if the parameter use_redundant_proxy is set to 1 voip signalling sip redun dant_proxy port The UDP or TCP port of the redundant prox...

Page 79: ...oxy does not respond the phone registers to the redundant proxy but continues sending keep alive messages to the primary proxy If the primary proxy responds to these keep alive messages the phone re registers to the primary proxy Therefore the phone assigns the primary proxy a higher priority for registration Symmetric mode both proxies are assigned the same priority for registration In the Symmet...

Page 80: ...n retransmissions of SIP messages according to RFC 3261 The valid range is 4000 to 60000 The default value is 200 Note The time interval between subsequent retransmissions of the same SIP message starts with SipT1Rtx and is multiplied by two until SipT2Rtx voip signalling sip sip_t4 The SIP T4 retransmission timer according to RFC 3261 The valid range is 5000 to 60000 The default value is 1000 voi...

Page 81: ...u can enter and the maximum number of digits that you can dial The valid range is 0 to 32 The default value is 19 voip dialing dial_comple te_key enabled Enables the feature for defining a key to indicate that dialing has completed Pressing the Dialing Complete key defined below forces the phone to make a call to the dialled digits even if there is no match in the dial plan or digit map 0 Disable ...

Page 82: ...e is 9 Note This parameter is available only if the parameter voip dialing secondary_dial_tone enabled is set to 1 voip dialing automatic_d isconnect Determines whether the phone automatically goes idle i e on hook when the last remaining call is disconnected This is only relevant when the speaker or headset is used 0 Disable 1 Enable default Automatic Dialling voip dialing auto_dialing enabled De...

Page 83: ...k in milliseconds The valid range is 0 to 300 The default value is 35 voip audio jitter_buffer o ptimization_factor The adaptation rate of the jitter buffer mechanism Higher values cause the jitter buffer to respond faster to increased network jitter The valid range is 0 to 13 The default value is 7 voip audio echo_cancell ation enabled Enables echo cancellation 0 Disable 1 default Enable Note Dis...

Page 84: ...come applicable For a listed of the unique parameters per Application server refer to Section 5 on page 93 voip services out_of_ser vice_bahavior Determines whether a reorder tone is played instead of a dial tone if you configured a Registrar IP address and the registration failed NONE No Tone REORDER_TONE Reorder Tone default 4 2 5 8 2 Call Waiting Parameters Table 4 24 Call Waiting Configuration...

Page 85: ... before a user defined timeout voip services call_forwar d line 0 timeout If calls are forwarded when the condition is No Reply then this parameter defines the time in seconds after which incoming calls are forwarded when this is no reply The valid range is 0 to 7200 The default value is 6 voip services call_forwar d line 0 destination The destination to which the call is directed when call forwar...

Page 86: ...ver The valid range is 1024 to 65535 The default value is 5060 voip services msg_waiti ng_ind subscribe_addre ss The IP address or host name of the MWI server The default value is 0 0 0 0 voip services msg_waiti ng_ind expiraition_timeo ut The interval between the MWI Subscribe messages The valid range is 0 to 86400 The default value is 3600 voip services msg_waiti ng stutter_tone_duration Defines...

Page 87: ...value is up to 64 characters Note This parameter is applicable only if the parameter voip services application_server_type is set to BSFT voip services busy_lamp _field application_server use_registrar Determines whether to use the registrar as the application server address When enabled there is no need to configure the application server address or domain name separately 0 Disable default 1 Enab...

Page 88: ...er is enabled the selected_country parameter is not relevant and the below Call Progress Tones values can be determined by the user 0 default Disable 1 Enable Call Progress Tones CPT Note Up to 10 CPT s can be configured voip regional_settings call_progress_tones 0 9 voip regional_settings c all_progress_tones d e nabled Enables the specific CPT 0 Disable 1 Enable voip regional_settings c all_prog...

Page 89: ... voip regional_settings c all_progress_tones d t one_on_0 tone_on_0 to tone_on_3 If the signal is Cadence or Burst then this value represents the on duration If a Continuous tone then this value represents the minimum detection time The units are in 10 msec The valid range is 0 to 10000 voip regional_settings c all_progress_tones d t one_off_0 tone_off_0 to tone_on_3 If the signal is Cadence then ...

Page 90: ...lt value is 50000 voip packet_recording rt p_recording enabled Activates the DSP RTP recording 0 Disable default 1 Enable voip packet_recording e c_debug_recording enab led Activates the Echo Canceller Debug recording 0 Disable default 1 Enable voip packet_recording n etwork_recording enable d Activates the DSP network TDM Out recording 0 Disable default 1 Enable voip packet_recording td m_recordi...

Page 91: ...not all phone numbers are required the relevant field must be left empty For example in the below directory entry the home and user defined numbers are absent John Weiss 1234 574685746 John Smith 1234 574685746 4 4 Creating a Speed Dial File The Configuration file can include a link to a user defined Speed Dial file using the provisioning speed_dial_uri parameter This allows you to upload speed di...

Page 92: ...320HD IP Phone Administrator s Manual 92 Document LTRT 08107 Reader s Notes ...

Page 93: ...ver is BroadWorks To configure BLF for BroadWorks 1 Access the Services page Configuration tab Voice Over IP menu Services The figure s callouts below correspond to the steps in this procedure Figure 5 1 BLF Configuration for BroadWorks 2 From the Type drop down list select Broadsoft 3 In the BFL Support group do the following a From the Activate drop down list voip services busy_lamp_field enable...

Page 94: ...as described below d Define the application server s address Same address as SIP Registrar From the Use Registrar as Application Server Address voip services busy_lamp_field application_server use_registrar parameter drop down list select Enable The Registrar s address is used as the application server s address defined by the parameter voip signalling sip sip_registrar addr refer to Section 4 2 5...

Page 95: ...iguration for Asterisk 2 From the Type drop down list select Asterisk 3 In the BFL Support group configure the following a From the Activate drop down list voip services busy_lamp_field enabled parameter select Enable b Optional In the BLF Subscription Period field voip services busy_lamp_field subscription_period parameter enter the interval between BLF and SIP SUBSCRIBE messages Note The applica...

Page 96: ...320HD IP Phone Administrator s Manual 96 Document LTRT 08107 Reader s Notes ...

Page 97: ...t receiver playing listening test Headset microphone recording speaking and headset headphone receiver playing listening test Speaker microphone recording speaking and speaker receiver playing listening test MAC address and serial number verification 6 1 Test Preparation Before you can start the built in test you need to cable the phone as follows 1 Connect the phone s LAN port to a switch using a...

Page 98: ... the receiver on hook To test the keypad and on hook state 1 Using the keypad dial the number 0123456789 and then press the star key the phone s LCD screen displays a graphical display of the keypad where each key has a corresponding indicator on the LCD screen Figure 6 1 Keypad Test 2 Off hook the handset the hook indicator H on the LCD screen turns white on a black background Figure 6 2 Keypad T...

Page 99: ...on 1 4 99 July 2010 4 Press each key on the phone s keypad each key that is pressed turns its corresponding indicator on the LCD screen to the color black Figure 6 3 Keypad Test Keys 5 Continue with the Green color LEDs test in Section 6 3 on page 100 ...

Page 100: ... which are red only as shown in the figure below Figure 6 4 Green LEDs On Continue with the Red Color LEDs test in Section 6 4 on page 100 6 4 Red Color LEDs Test Upon the completion of the Green Color LEDs test in the previous section perform the Red color LEDs test for verifying that the red light is functioning for the phones LEDs To test the LEDs for red color lighting 1 Press any key all the ...

Page 101: ...ifies the correct functioning of the handset which includes the following Handset s microphone transmitter for speaking Handset s receiver speaker for listening To test the handset 1 Press any key the LCD screen displays the message Prepare to test handset Off hook to start Figure 6 6 Handset Test 2 Off hook the phone the LCD screen displays the message start recording Figure 6 7 Handset Test Reco...

Page 102: ...on 6 6 on page 102 6 6 Headset Test Upon successful completion of the Handset test in the previous section perform the Headset test This test verifies the correct functioning of the headset for hands free operation which includes the following Headset s microphone transmitter for speaking Headset s headphone receiver for listening To test the headset 1 After about five seconds after your recorded ...

Page 103: ...re 6 10 Headset Test Recording 3 Speak into the headset s microphone after about five seconds the LCD screen displays start playing and the voice that was recorded when you spoke into the headset s microphone is now played from the headset s receiver Figure 6 11 Headset Test Playing 4 Continue with the Speaker test in Section 6 7 on page 104 ...

Page 104: ...cludes the following Speaker microphone transmitter for speaking recording Speaker receiver for listening playing To test the speaker 1 After about five seconds after your recorded voice is played in the Headset test in the previous section the LCD screen displays the message Speaker Mic Test Press any key Figure 6 12 Speaker Mic Test 2 Press any key the LCD screen displays the message Start recor...

Page 105: ...ter about five seconds the LCD screen displays the message playing and the voice that was recorded when you spoke into the speaker s microphone is now played from the speaker s receiver Figure 6 14 Speaker Mic Test Playing 4 Continue with the MAC Address and Serial Number Verification test in Section 6 8 on page 106 ...

Page 106: ...ess and serial number are correct To verify the MAC Address and Serial Number 1 After about five seconds after your recorded voice is played in the Speaker test in the previous section the LCD screen displays a MAC address and serial number Figure 6 15 MAC Address and Serial Number Verification Test 2 Check that the LAN MAC address and serial number are correct 3 Press any key to exit the phone s ...

Page 107: ... tail length Adaptive Jitter Buffer 300 msec Voice Activity Detection Comfort Noise Generation Packet Lost Concealment RTP RTCP Packetization RFC 3550 RFC 3551 DTMF Relay RFC 2833 Telephony Features Call Hold Un Hold Call Transfer 3 way Conference with local mixing Redial Caller ID Notification Call Waiting Indication Message Waiting Indication including MWI LED Local and Corporate Directories Aut...

Page 108: ...interfaces 9 2 x RJ 45 ports 10 100BaseT Ethernet for WAN and LAN 9 RJ 9 port jack for Headset 9 RJ 9 port jack for Handset Mounting 9 Wall mounting 9 Adjustable angle tilt for desktop mounting Power 9 DC jack adapter 12V 9 Power supply AC 100 240V 9 PoE IEEE802 3af optional Keys 9 12 x speed dial keys 9 Line 1 2 LED 9 4 x softkeys 9 VOICE MAIL message hotkey with LED indicator 9 4 way navigation ...

Page 109: ...Administrator s Manual 7 Specifications Version 1 4 109 July 2010 Reader s Notes ...

Page 110: ...AudioCodes 300HD Series of High Definition IP Phones HD VoIP 320HD IP Phone Administrator s Manual 320HD IP Phone Version 1 4 0 www audiocodes com ...