User's Manual
280
Document #: LTRT-10375
Mediant 500 MSBR
18.7.3.5 Location Based Emergency Routing
The device supports location-based emergency routing (E-911) in Skype for Business. This
ensures that E-911 calls from remote branches are routed to emergency providers that are
relevant to the geographical area in which the remote branch callers are physically located.
To support this, the device enables routing and SIP header / number manipulation of such
emergency calls based on the geographical location of the caller. The device manipulates
the received destination number (i.e., 911) from the remote branch callers, into a
destination number of an emergency provider that is relevant to the geographical area in
which the remote branch office is located.
For an example on location-based emergency call routing, see Configuring Location-Based
Emergency Routing on page 282.
Note:
Location-based emergency routing is applicable only to the Gateway
application.
18.7.4 Configuring AudioCodes ELIN Device
This section describes E9-1-1 configuration of the AudioCodes ELIN Gateway deployed in
the Skype for Business environment.
18.7.4.1 Enabling the E9-1-1 Feature
By default, the ELIN device feature for E9-1-1 emergency call handling in a Skype for
Business environment is disabled.
To enable ELIN feature for the SBC application:
For the IP Group through which you want to communicate with the public-safety
answering point (PSAP), configure the 'SBC PSAP Mode' parameter to Enable. For
more information, see Configuring IP Groups on page 333.
To enable ELIN feature for the Gateway application:
1.
Open the Priority & Emergency page (Setup menu > Signaling & Media tab > SIP
Definitions folder > Priority and Emergency).
2.
From the 'E911 Gateway' drop-down list (E911Gateway), select NG911 Callback
Gateway.
Figure
18-53: Enabling ELIN E9-1-1 for Skype for Business
3.
Click Apply.
18.7.4.2 Configuring the E9-1-1 Callback Timeout
The PSAP can use the ELIN to call back the E9-1-1 caller within a user-defined time
interval (in minutes) from when the initial call established with the PSAP has been
terminated. By default, an ELIN can be used for PSAP callback within 30 minutes after the
call is terminated. You can change this to any value between 0 and 60:
Summary of Contents for Mediant 500 MSBR
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