Version 7.2
737
Mediant 500 MSBR
User's Manual
41. Advanced SBC Features
4.
In the Inbound Manipulations table (see Configuring IP-to-IP Inbound Manipulations
on page 701), add a manipulation rule for the secondary extensions (e.g., 601 and
602) so that they also register to the device's database under the primary extension
contact (e.g., 600):
•
'Manipulation Purpose':
Shared Line
•
Match:
♦
'Request Type':
REGISTER
♦
'Source IP Group': IP Group that you created for the users (e.g., 2)
♦
'Source Username Prefix': Represents the secondary extensions, e.g., 601
and 602
•
Action:
♦
'Manipulated URI':
Source
(manipulates the source URI)
♦
'Remove From Right': "1" (removes the last digit of the extensions, e.g., 601
is changed to 60)
♦
'Suffix to Add': "0" (adds 0 to the end of the manipulated number, e.g., 60 is
changed to 600)
41.5.3 Configuring Call Survivability for Call Centers
The device supports call survivability for call centers. When a communication failure (e.g.,
in the network) occurs with the remote voice application server responsible for handling the
call center application (such as IVR), the device routes the incoming calls received from the
customer (i.e., from the TDM gateway) to the call center agents.
Summary of Contents for Mediant 500 MSBR
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Page 33: ...Part I Getting Started with Initial Connectivity ...
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Page 45: ...Part II Management Tools ...
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Page 115: ...Part III General System Settings ...
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Page 137: ...Part IV General VoIP Configuration ...
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Page 455: ...Part V Gateway Application ...
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Page 625: ...Part VI Session Border Controller Application ...
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Page 741: ...Part VII Cloud Resilience Package ...
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Page 751: ...Part VIII Data Router Configuration ...
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Page 757: ...Part IX Maintenance ...
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Page 837: ...Part X Status Performance Monitoring and Reporting ...
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Page 927: ...Part XI Diagnostics ...
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Page 977: ...Part XII Appendix ...
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