Version 6.2
341
February 2011
SIP User's Manual
3. Web-Based Management
•
Multiple S/N lines (as shown below):
Figure
3-297: Software Upgrade Key with Multiple S/N Lines
a.
In the 'Send Upgrade Key file' field, click the
Browse
button and navigate to
the folder in which the Software Upgrade Key text file is located on your PC.
b.
Click the
Send File
button; the new key is loaded to the device and
validated. If the key is valid, it is burned to memory and displayed in the
'Current Key' field.
5.
Verify that the Software Upgrade Key file was successfully loaded to the device, by
using one of the following methods:
•
In the ‘Key features’ group, ensure that the features and capabilities activated by
the installed string match those that were ordered.
•
Access the Syslog server (refer to the
Product Reference Manual
) and ensure
that the following message appears in the Syslog server:
"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n".
6.
Reset the device; the new capabilities and resources are active.
Note:
If the Syslog server indicates that the Software Upgrade Key file was
unsuccessfully loaded (i.e., the 'SN_' line is blank), do the following
preliminary troubleshooting procedures:
1.
Open the Software Upgrade Key file and check that the S/N line
appears. If it does not appear, contact AudioCodes.
2.
Verify that you’ve loaded the correct file. Open the file and ensure that
the first line displays
[LicenseKeys].
3.
Verify that the content of the file has not been altered.
3.4.2.3 Software Upgrade Wizard
The Software Upgrade Wizard allows you to upgrade the device's firmware (compressed
cmp
file) as well as load an
ini
file and/or auxiliary files (typically loaded using the 'Load
Auxiliary File' page described in ''Loading Auxiliary Files'' on page
). However, it is
mandatory when using the wizard to first load a
cmp
file to the device. You can then
choose to also load an
ini
file and/or auxiliary files, but this cannot be done without first
loading a
cmp
file. For the
ini
and
each auxiliary file type, you can choose to load a new file
or not load a file but use the existing file (i.e., maintain existing configuration) running on
the device.
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