Version 6.6
799
October 2014
Installation & Operation Manual
45. Hardware Replacement
45.4.2
Troubleshooting the Newly installed Media Gateway Board
In rare cases, a newly installed Media Gateway board may not return to service
(become Enabled) after the
Unlock
action is peformed in the EMS.
If this occurs, to solve the problem:
1.
In the Troubleshooting screen, change the Board Provisioning Mode parameter
to MAC Address.
a.
Click
to access the Media Gateway status screen.
b.
In the Navigation pane, select
Troubleshooting
and then in the
configuration pane, click
Troubleshooting Settings
; the Troubleshooting
Settings screen is displayed.
c.
Change the
Board Provisioning Mode
parameter to
MAC Address
.
2.
Lock the Media Gateway board
a.
Click
to access the Media Gateway status screen.
b.
Select the newly added Media Gateway board and in the Action bar, click
Lock
.
3.
Ascertain the Media Gateway board's MAC address, that is indicated on a sticker
attached to the board.
4.
In the Media Gateway board's Network Settings Screen, provision the
ascertained MAC addresses.
a.
Click
to access the Media Gateway status screen.
b.
Select the newly added Media Gateway board and in the Action bar, click
Unlock
.
c.
In the Navigation pane, select
Inventory
and then in the configuration pane,
click
Media Gateway Info
; the Media Gateway Info screen is displayed.
d.
Configure MAC Address parameter to match the ascertained MAC address.
5.
Unlock the Media Gateway board.
a.
Click
to access the Media Gateway status screen.
b.
Select the newly added Media Gateway board and in the Action bar, click
Unlock
.
6.
Wait up to 5 minutes until MediaGateway board completes restart and returns to
service. When Media Gateway is ready for operation, its
Operational State
is
changed to
Enabled
and board is color-coded
Red
in the EMS.
7.
When you have completed the configuration, in the Troubleshooting screen
return the
Board Provisioning Mode
parameter to
Geographical Address
.
a.
Click
to access the Media Gateway status screen.
b.
In the Navigation pane, select
Troubleshooting
and then in the
configuration pane, click
Troubleshooting Settings
; the Troubleshooting
Settings screen is displayed.
c.
Change the
Board Provisioning Mode
parameter to
Geographical Address
.
Summary of Contents for Mediant 8000
Page 2: ......
Page 33: ...Part I Hardware Overview This part describes the hardware overview of the Mediant 8000 chassis...
Page 34: ......
Page 90: ......
Page 158: ......
Page 264: ......
Page 546: ......
Page 775: ...Part VI Maintenance This part describes the Mediant 8000 maintenance procedures...
Page 776: ......
Page 834: ......
Page 879: ...Part VIII Appendices This part describes additional Mediant 8000 configuration procedures...
Page 880: ......
Page 924: ...Media Gateway Mediant 8000 www audiocodes com Installation Operation Maintenance Manual...