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FAQs for Audiovance SP301 Earbuds 

Index

 

1.

 

Operation

 

2.

 

Bluetooth

 

3.

 

Sound

 

4.

 

Call

 

5.

 

Charging

 

6.

 

Others

 

1.

 

Operation 

1.1

 

How should I look after SP301 properly? 

1)

 

Use the earbuds regularly to avoid over-discharge that can harm the lifespan of the earbuds' battery. 
We recommend using SP301 at least once a month. 

2)

 

Place the earbuds into charging case for their recharging every time after using them. Leaving them 
out of charging case is apt to cause over-discharge of earbuds. 

3)

 

If you intend to store the charging case, it’s better to fully charge the case or at least charge it to 66% 
above level. 

4)

 

Clean the charging pins on the earbuds and charging case regularly for good contact. 

5)

 

Keep the ear tips clean. 

6)

 

Keep the microphone hole unobstructed. 

7)

 

If you use a hairdryer when earbuds contact liquid, please make sure it’s 'cool' wind coming out. 

1.2

 

How can I power the earbuds on/off? 

Power on:   
-When  you  get  the  new  earbuds  for  the  1

st

  time  using,  please  remove  the  protective  film  covering  the 

charging connectors on the earbuds, then place them back into the charging case to power on. 
-The earbuds will turn on automatically when you open the charging case. 
Power off: 
-Put the earbuds back into the charging case and close the lid, the earbuds will turn off automatically. 
-When earbuds have been outside the case and disconnected with your device for 5 minutes, they will turn 
off automatically. 

1.3

 

Can I manually turn on/off either side of the earbud? 

Yes, you can manually turn on/off the individual earbud by 
-Long tapping 5 seconds to turn off the earbud,   
-Long tapping 2 seconds to turn on the earbud. 

1.4

 

How do I avoid triggering the touchpad of earbuds by accident when adjusting their position in my 
ears or when handling my hair? 

-Comparing  to  other  earbuds,  SP301  brings  less  trouble  in  touch  control  because  Play/Pause  and 
Answer/Hang up are triggered by tapping twice, avoiding the problems by accident. 
-Avoid touching the area of Audiovance Logo on earbuds is helpful. 

1.5

 

Why is the touch control not responsive every time? 

 

Please make sure you are tapping the right spot on SP301 (area along Audiovance Logo on earbuds). 

 

Please make sure each tap is in the right spot within 1 second when you double or triple tap. 

Summary of Contents for SP301

Page 1: ...tors on the earbuds then place them back into the charging case to power on The earbuds will turn on automatically when you open the charging case Power off Put the earbuds back into the charging case and close the lid the earbuds will turn off automatically When earbuds have been outside the case and disconnected with your device for 5 minutes they will turn off automatically 1 3 Can I manually t...

Page 2: ...will flash white in sequence No need to take out your earbuds 2 2 What should I do if any of the following problems occur 1 Cannot pair or reconnect with my device 2 One side does not pair with the other side or my device 3 No music plays after connecting with my device 4 Only one earbud has sound 1 Remove the protective film covering the connectors of earbuds if you use them the 1st time 2 Place ...

Page 3: ... the microphone is set as Consistent with the System and speaker is set as Stereo the computer s microphone will pick up your voice instead of SP301 To make a call please choose Hands Free mode To listen music please choose Stereo mode 2 6 How do I reset SP301 1 Delete Audiovance SP301 from the Bluetooth list and turn off the Bluetooth of your phone Keep the earbuds in ON status and outside of the...

Page 4: ...ch as Zoom Microsoft Teams please set the input and output of the software as stated below Microphone on the conference software SP301 Hands Free Speaker on the conference app SP301 Hands Free If you need to adjust the volume please do so on the app If you cannot adjust the volume on the app please select the SP301 Hands Free as output on your computer and adjust the volume 3 If you need to use an...

Page 5: ... calling please place another earbud into charging case in solo mode 5 If you make a call via an app please check if the internet is good enough or if you have the correct settings on your device 5 Charging 5 1 How long will it take to fully charge the earbuds About 2 hours 5 2 How long will it take to fully charge the charging case About 2 hours 5 3 How can I charge the earbuds 1 Confirm that the...

Page 6: ...g problems LED will flash quickly to stop charging and enter protection mode Please unplug the USB cable and place SP301 aside for at least half an hour then try again 1 Short circuit overvoltage overcurrent or overheating 2 Battery temperature is too high or too low 5 6 Does the case support wireless charging No It s charged via Type C cable 6 Others 6 1 Can I wear SP301 for swimming or showering...

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