27
VM9312
Error Messages
Disc does not play back
Disc is warped or scratched
Use disc in good condition
Disc is dirty or wet
Clean disc with soft cloth
Laser pickup is dirty
Clean laser pickup with cleaning disc
Incompatible disc is used
Use compatible disc
Disc rating exceeds Parental Lock rating limit
Change Parental Lock settings to lower restriction
Disc region code is not compatible with unit
Use disc with proper region code
Disc is inserted upside down
Insert disc with label side up
Image blurred, distorted, or dark
Disc is illegally copied
Use original disc
PBC cannot be used during VCD playback
PCB is not available on the disc
No repeat or searching while playing VCD
PCB is on
Turn PCB off
MP3
Interruption occurred during playback
Disc is dirty or scratched
Clean disc or replace
File is damaged/bad recording
Recreate disc with good files
Incorrect playback message displayed
Message is longer than LCD can display
SAT RADIO
No Sound
Incorrect cable connections
Check RCA cables
Satellite source not available
Incorrect cable connections
Check Satellite Data cable
“ANTENNA” appears on the Satellite radio
main screen
Antenna not connected
Check satellite antenna connection
IPOD
iPod source not available
Incorrect cable connections
Check jLink and MediaLink cables
Cannot see video and photo media on TFT
screen
Wrong iPod Video Settings
Change iPod video settings to TV Out = On
Table 7: Troubleshooting
Problem
Cause
Corrective Action
Table 8: Error Messages
Message Displayed
Cause
Corrective Action
Loading
Disc is being read
No Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Disc not present in loading compartment
Insert disc
Bad Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Unknown disc
Disc format is not compatible with this unit
Region Error
DVD is not compatible with region code of unit