South of Market
Audio Dock Manual
25
Q. Sometimes the Bluetooth music streaming or telephone
functions operate from further away than at other times. Why?
A. All wireless devices are susceptible to interference from other
devices—which can cause variable performance. For a quick
summary of causes and solutions, this may be a good resource.
Q. When I stream music to the Audio Dock using Bluetooth from
my laptop or smart phone, the sound is not as good as when I
use the Aux input or my docked iPhone/iPod. Why?
A. All audio sources that use Bluetooth to stream music (iPhones,
computers, etc.) have their own fixed data rate settings for
Bluetooth A2DP transmission. So, if you play the exact same song
file wirelessly through the Audio Dock from two different Bluetooth-
equipped sources, the sound quality may be significantly better or
worse in one. The Audio Dock will reproduce audio at the highest
quality the wireless source device will allow. In other words, if you
hear poor sound quality during Bluetooth audio streaming, the
problem is with the audio source, not the Audio Dock.
Q. I paired my iPhone with the Audio Dock and then walked out
of range. When I came back, I wasn’t able to take calls through
the Audio Dock. What happened?
A. Even if you’ve already paired your iPhone with the Audio Dock,
you may have to reconnect manually every time you leave and
come back into range. (That’s just how Bluetooth works.) A paired
device will show up in your iPhone list of devices—but it must also
indicate “connected” in order to communicate.
Q. Why doesn’t the Play/Pause touch sensor work when I’m
streaming music wirelessly to the Audio Dock using Bluetooth?
A. The Play/Pause touch sensor can only play and pause devices
connected to the Apple dock connector—i.e., the physical
connection made when you dock your iPod/iPhone. So when
you’re not docked and streaming music wirelessly, there’s no
mechanism by which the Play/Pause touch sensor can control the
playback transport of your wireless device.
Q. Can I use the Audio Dock for VoIP calls?
A. Yes. You can use it with VoIP applications on your computer.
See the owner’s manual section on VoIP for details. Otherwise,
you’ll need to pair the Audio Dock to a mobile phone using
Bluetooth in order to take advantage of the Audio Dock’s
speakerphone.
Q. I got a horrible loud whine sound when I connected the line
output of the Audio Dock to my computer’s mic/line input to
make a VoIP call. What’s going on?
A. That’s feedback. Your computer’s loudspeakers are playing
sound into the Audio Dock’s microphone and the Audio Dock is
“feeding back” that same signal to your computer’s loudspeakers,
which are playing it back to the Audio Dock’s microphone, which
is feeding back to…you get the idea. The horrible whine is the
