Make Calls with normal Telephones and change Settings
Hotel Functions for Reception and Room Telephones
57
Hotel Room Telephones: The PBX has many functions not making
sense or being harmful if used from a hotel room telephone. This is
the reason for blocking programming functions (like e.g. Do-not-dis-
turb, Call forwarding) exchange functions and special exchange line
access types. This way, the guest can only make outbound calls and
accept calls and configure the personal wake-up time. In addition to
this it is possible for the room service to configure the room status
(clean, uncleaned, blocked) by entering a digit sequence.
This status can be reviewed by the reception telephone.
The advantage of a system telephone COMfort 1000/1200/2000 plus
or COMfortel 1100/1500/2500/2500 AB/VoIP 2500 AB compared
with the use of an analog or standard ISDN telephones is e.g. the
remote controlled delete function when checking out the guest (pri-
vacy protection), the various comfort functions and specifically con-
figured function keys. The functions which are still allowed for room
telephones are handled the same way as described for normal tele-
phones. With one exception: A programmable function key config-
ured with the function “hotel room“ allows the setting of a wake-up
time and the display of call charges and of the check in time. The fol-
lowing functions are also possible:
왎
Starting and accepting internal and external calls
왎
Delete lists and charges via the menu point “functions“ (the call
charge meter of the PBX is not influenced)
왎
Interrogation of e.g. call charges via the menu point “information“
왎
Use of the caller/call/redial list as well as the telephone book
(internal telephone number as well as the short-code dial num-
bers of the PBX are not listed in the telephone book)
왎
Sending and receiving of SMS
왎
Memo, scheduled call and Power Dialling
왎
Interrogation of call charges and setting of the wake-up time with
a function key.
The use of the hotel room telephone COMfort 1000/1200/2000 plus
or COMfortel 1100/1500/2500/2500 AB/VoIP 2500 AB is described in
the manual of the system telephone.
Print-out Function: (available only in combination with a serial
printer (COMmander Basic.2 and COMmander Business) or an USB
printer (COMpact 5020 VoIP)). This function enables the output of the
accrued telephone charges as a guest invoice (or informational
invoice) with a separate line for each call. This function is controlled
by the hotel reception telephone.
Important: Please note, that some providers do not transmit
charge information.
If LCR has been configured for a room telephone (with the LCR
method Soft-LCR easy), the charges for these calls may not be
determined. If you use the LCR method Soft-LCR 4.0 the
charges will be calculated by the call duration in combination
with the specially generated tariff tables.
If a hotel guest is manually using an LCR provider to make out-
bound calls, the accrued charges can not be billed to him. To
avoid manual dialling of a provider these numbers should be
added to the Call Restrictor and activated for each hotel room
telephone.
Note: If “0700“ was entered, you would receive a wake-up call at 7
o’clock in the next morning. Consequently the wake-up time has to be
entered again for a new wake-up at the same time.
After a “check out“ the wake-up time is deactivated for the corre-
sponding subscriber.
Invalid entries will not delete an already valid wake-up time.
Configure the Wake-up Time with the Room Telephone
b * U
#
4-digit entry of the time
Delete the Wake-up Time with the Room Telephone
b * #
Enter the Room Status with the Room Telephone
b
*991#
enter room status “clean“
or
*992#
enter room status “uncleaned“
or
*993#
enter room status “blocked“
