Introduction – Important Information
Usage and Functionality
8
Important: In a PBX among other things personal data are proc-
essed subject to data privacy. These are numbers stored in the call
data management or short messages (SMS) stored in the system tel-
ephones COMfortel 1200/2000 plus.
In addition to this PBX systems may be attacked by dialler programs
that enforce Internet connections via expensive dial-in numbers.
In general there is no one hundred percent protection against abuse
of PBX functions. Please observe that a protection against abuse is
only granted if ...
... unauthorized persons have no access to the PBX and its program-
ming.
... the available authorizations (programming authorization via inter-
nal S
0
port, programming authorization, exchange line authorization,
Call Restrictor etc.) are used reasonable.
... all options to assign passwords are consequently used. A respon-
sible use of passwords is essential for the protection against abuse.
Do not transfer passwords to unauthorized persons e.g. on a note-
pad.
... the access to data media e.g. backup discs by unauthorized per-
sons is blocked. Destroy un-needed data media. Make sure that no
paper remains in the public access area.
... the call data recording of your PBX and the LOGs of your NAT rou-
ter are checked regularly for inconsistencies.
Additional advice against abuse may be found in the paper of the
Bundesamt für Sicherheit in der Informationstechnik: “Sicherer Ein-
satz von digitalen Telekommunikationsanlagen“ as well as on the
service portal at the Auerswald web site (Internet address:
www.auerswald.de).
The PBX systems enable the simultaneous use of available internal
terminals on different telecommunication networks. With the PBX
systems a connection to the Internet (VoIP) as well as to the digital
telephone network (ISDN basic connection) is possible. With the PBX
systems COMpact 5010 VoIP and COMpact 5020 VoIP a connection
to the analog telephone network is possible too.
The so-called terminals may be system telephones, Standard VoIP
end devices, ISDN devices as well as analog devices. Thanks to
functions like e.g. Short-Code Dialling, Conference, splitting and
internal free of charge connections the PBX makes the daily tele-
phone communication simple, comfortable and time saving. Addi-
tional to the telephoning the PBX offers numerous functions such as
call charge recording.
Due to the integration of the PBX into a local network (LAN) the instal-
lation of special applications on the PC is no longer necessary
because the configuration manager is contained in the integrated
web server and is automatically included with an update of the oper-
ation firmware of the PBX.
Besides this the web server allows the comfortable management of
the call data, telephone book entries, wake-up times, call allowance
accounts, the internal Music on Hold and the data for the
Least Cost Routing by the operator or user.
Important: The scope of functions described here is only completely
usable with a professional installation and a correct configuration of
the PBX and the connected network (LAN).
Please ask your network operator about the availability of some ISDN
service attributes. Some of these functions may be available for an
extra fee.
For some functions a release via Auerswald Upgrade Center is nec-
essary.
COMmander Business and COMmander Basic.2: The release can
only be done by a certified authorized dealer. Only he is able to get
the functions and ports via the Auerswald Upgrade Center.
To enable internal IP telephony on standard VoIP telephones and the
system telephone COMfortel VoIP 2500 AB, the PBX needs firmware
version 3.0.
There may be some incompatibility in combination with terminals and
devices of other vendors that adversely influence the usability of
functions.
For the first operation of the COMmander Business the so-called
Startup Dongle is absolutely necessary. The Startup Dongle is only
available
1
to authorized dealers who passed the qualification seminar
Q3 and the following knowledge test successfully.
Functions and Features
쮿
Up to 8 (COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander
Basic.2) or 10 (COMmander Business) configurations are switch-
able manually or automatically switchable
쮿
Integrated web server (embedded Linux), administration via
Ethernet, S
0
port and USB
쮿
DECT integration with system telephones COMfortel DECT 900/
900C and COMfort DECT 800
쮿
Group/team functions with different ringing variants (all, linear,
constructed, rotating)
쮿
Waiting Field, usable with keys on system telephones COMfort
2000 plus or COMfortel 1500/2500/2500 AB/VoIP 2500 AB (only
COMpact 5020 VoIP, COMmander Basic.2 and COMmander
Business)
쮿
“Text before answering“ always or on busy (automatic Waiting
Loop)
쮿
Up to 10 Automatic Receptions for the automatic transfer of exter-
nal callers
2
쮿
Call Parking with parking zones
쮿
Boss/secretary function with system telephones COMfort 1000/
1200/2000 plus or COMfortel 1500/2500/2500 AB/VoIP 2500 AB
with flexible boss/secretary assignment
쮿
Hotel function with reception and room telephones
2
쮿
Call Through internal and external
2
쮿
CTI – computer supported telephony with system telephones
COMfort 1200/2000 plus and COMfortel 1100/1500/2500/2500
AB/VoIP 2500 AB
쮿
CTI – computer supported telephony via LAN TAPI
2
쮿
Telephone numbers (10-9999) freely selectable for internal sub-
scribers, groups, short-code dial numbers etc.
쮿
Number-to-name function out of the telephone book of the PBX for
system telephones as well as special analog telephones (CLIP
alphanumeric)
쮿
Cost control by 6 different types of exchange line authorizations,
Call Restrictor, Call Deblocker and special Short-code Dial
authorization as well as by creating charge allowance accounts
쮿
Least-Cost-Routing
2
with Soft-LCR easy and Soft-LCR 4.0
쮿
Control of the call charge on the PC or on the telephone (AOCE
or AOCD are necessary); metering pulse generation for all analog
telephones
Usage and Functionality
1
The Startup Dongle is available for the authorized dealer for an un-
limited time, but remains property of Auerswald.
2
For the function itself or an expansion of the function a release via
Upgrade Center is necessary.
