62
Frequent Problem Sources
You cannot identify Door Bell ringing
Door Bell rings with the Rhythm „1 x long“
햲
Check whether the internal Call Forwarding from the Door Terminal
for the corresponding telephone is switched on.
햳
Check whether the CLIP function with the Telekom door signal was
switched on for the corresponding telephone.
Pickup is not possible
Busy Tone during Pickup for external Call
햲
If you did not configure an (partial) exchange line access for busi-
ness calls with COMset for the telephone, a Pickup of an external
call is not possible.
Busy Tone during Pickup on the internal S
0
Port
햲
Probably both voice channels of the internal S
0
ports are busy.
Pick-up takes over ongoing Calls to another Telephone
햲
The Takeover function and pick-up use the same functional proce-
dure. Switch off „conversation may be taken over“ via configuration
program for all telephones. The permission for a Takeover is only
useful for answering machines.
PBX is not programmable
Programming with the PC is not possible
햲
If you forgot your setting password that you need for the access with
the configuration program COMset, please contact the manufac-
turer.
햳
If you have this problem on the internal S
0
port, this port might be
restricted for PC programming. Try again on a different S
0
port, if
possible, via USB interface or with the serial port. If necessary you
can try to access on all internal S
0
ports in a timeframe of 2 minutes
after a PBX reset.
햴
If you have this problem on the internal S
0
port, the ISDN PC-con-
troller might not present an MSN (as a workaround, you can config-
ure with COMset a subscriber as „ISDN PC-controller“ on the S
0
port). Try again on a different S
0
port, if possible, or with the serial
port.
햵
If this problem occurred when remote programming via an internal
S
0
port, you probably forgot the exchange line access number when
entering the customer’s telephone number.
햶
If the other tips cannot help you, it is possible to initialize the PBX
with a push on a button (
). Hereby all settings will be reset-
ted into the default factory settings (administrator and subscriber
password are maintained). How these default factory settings and
the internal telephone numbering plan look like in detail can be
learned on
You cannot program with one Telephone
햲
Eventually the configuration of some functions (Call forwarding,
remote switching, manual configuration switching) or all functions
are restricted for this telephone.
햳
If you configured a programming telephone, administrator settings
(with secret password) would only be possible from that telephone.
Error Messages for USB
Data/Status LED flashes orange
햲
The connected PC switched into the suspend mode. Move the
mouse connected to the PC.
햳
The USB port of your USB hub – if it exists – has been switched off.
One reason for this are electromagnetic interferences near the USB
hub. To eliminate this problem there is an improved driver from
Microsoft. You will find more information about this matter on the
internet (English):
http://support.microsoft.com/support/kb/articles/Q236/9/34.ASP
The necessary driver to eliminate this error for Windows 98 second
edition can be ordered from Microsoft under the following telephone
numbers:
Germany:
0180 5 67 22 55
Austria:
01 50222 22 55
Switzerland:
0848 80 22 55
You have to order a hotfix for the USB problem Q236934 and then
you will get the new driver usbhub.sys by Microsoft.
For Windows 98 first edition unfortunately there is no driver availa-
ble from Microsoft.
Summary of Contents for COMpact 2206 USB
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