42
Use Memory Aids
Some of the available Short-Code Dial Numbers are reserved to the
individual subscriber that means the subscriber dials his own private tel-
ephone numbers when he uses the memory 8200-8219. The rest of the
Short-Code Dial memory (public, long and emergency numbers) are
used by all subscribers together. The administrator of the PBX can enter
the telephone numbers via telephone into the short-code dial memory
(
) or comfortably enter and manage the tel-
ephone numbers with names in COMtools telephone book.
In order to guarantee that the emergency Short-Code Dial Numbers
(e.g. police and fire-brigade) can always be dialled independently from
the current business actions, the emergency call priority option (emer-
gency call has priority) must be activated (default) with COMset.
The Short-Code Dial authorization may extend the exchange line
authorization of a subscriber. Then this subscriber may dial all the tele-
phone numbers entered into the Short-Code Dial memory overriding his
restricted exchange line authorization.
The PBX phonebook entries (number and name) can be
accessed from the phonebook menu of the system tele-
phones COMfort 1000, 1200 and 2000. A number presented
by an incoming call matching an entry in this phonebook, will be repre-
sented by the name in the telephone display.
With the program COMtools telephone book you can transfer some of
the short-code dial numbers (maximum 65) of the PBX into the tele-
phone book of a connected system telephone COMfort DECT 800.
Special Dial Tone
To help the subscriber to remember when he picks up the receiver that
e.g. he configured a subscriber call forwarding for his telephone, a spe-
cial dial tone can be configured with COMset for each individual sub-
scriber for these settings: Connection without dialling (automatic dial-
ling), call protection and subscriber call forwarding.
If the call data memory is not automatically overwritten, new data entries
may be lost if the memory is not deleted in time. In order to be informed
in advance when this will be necessary, a special dial tone can be heard
on certain telephones if the call data memory reaches a certain filling
level.
Due to the missing internal dial tone a notification by a special
dial tone for a Direct Exchange Line Telephone is not possi-
ble.
Wake-up Function
For each internal subscriber a wake-up time can be configured sepa-
rately. This may be configured with the PC program COMtools or by
each subscriber with his telephone (
).
Different internal dialling tones and ringer rhythms can be configured
with COMset for each subscriber. This setting can be made by each
user with his telephone. He is able to hear all the dial tones first
(
).
If some of the subscribers are reachable via several external telephone
numbers (MSN/DDI), it may be important to identify before picking up
which telephone number has been dialled by the caller (e.g. private or
business call). The PBX allows the selection of different ringer rhythms
with COMset. The customer can also configure the requested ringer
rhythm himself with the telephone (
If the external dial tone is not properly generated by the public
exchange, this tone can also be simulated internally in the PBX. There-
fore the Immediate imitation of the public exchange line dial tone
has to be switched on in COMset.
The functionality of this setting for ISDN subscribers is
dependent on the connected ISDN telephone. Many ISDN tel-
ephones only support their own ringer melodies and not the
melodies of the PBX.
In case of a system telephone COMfort 1000, 1200 and 2000 and
COMfort DECT 800 the ringer melodies may be configured in the tele-
phone.
In case of a transfer or Query the calling partner waiting in the back-
ground will hear a Music on Hold with an optional announcement over-
lay played by the PBX. The external Music on Hold is connected to the
audio input (see also
). The internal Music on Hold is stored in
the PBX but may be overwritten by e.g. a song recorded from the audio
input (COMpact 4410 USB only).
The Music on Hold and announcement functions can be configured via
telephone (
) or with COMtools Music on
Hold.
You can connect the system telephones COMfort 1000, 1200 and 2000
or COMfort DECT 800 (Auerswald accessory) to the internal S
0
port of
your PBX. The configuration of these telephones can be made with the
PC program COMfort Set. The settings for the COMfort DECT 800 are
made in the menu of the telephone.
☞
Use Memory Aids
☞
Change Dial Tones and Ringer Rhythms
☞
Music on Hold and Music on Hold-Announcement
Configure the System Telephones
Summary of Contents for COMpact 2206 USB
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