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Warranty & Customer Support
For questions, support, or warranty claims, please contact us at the address
below that corresponds with your region. Please include your Amazon order
number and product model number.
Amazon US orders:
support.us@aukey.com
Amazon EU orders:
support.eu@aukey.com
Amazon CA orders:
support.ca@aukey.com
Amazon JP orders:
support.jp@aukey.com
*Please note, AUKEY can only provide after sales service for products purchased directly
from AUKEY. If you have purchased from a different seller, please contact them directly for
service or warranty issues.
This keyboard is compatible with most Cherry MX keycaps and other
keycaps with the same stems
Keep away from extreme heat
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Product Care & Use
What if some keys aren’t responding?
Try unplugging it and plugging it in again. If this doesn’t fix the issue, please
contact us through the appropriate e-mail address below.
