The Auping brand name is your warranty for years of use to your full satisfaction of
the product you have bought. Each Auping product is composed of high-quality
durable materials and has been manufactured with utmost care. It has been
thoroughly inspected before it left the factory.
Royal Auping grants a standard warranty on all Auping products. Any notification of
a warranty claim must be made with the Auping dealer from whom the product was
purchased originally, even if this is not in the claimant’s present country of residence.
The warranty is issued by the recognised Auping dealer from whom its name and
address are stated on the original invoice.
Our customers have the additional option to register their purchase through Auping’s
website www.auping.com/warranty or by completing and sending the warranty card
attached to the user manuals that are enclosed with the products. After registration
of your purchase, you are entitled to an extended warranty period, free of charge, on
almost all Auping products bought from the aforesaid dealer. With the registration,
the total period of warranty covers the standard period of warranty plus the extended
period of warranty (because of registration).
The warranty period starts from the date shown on the customer’s purchase invoice.
Warranty on bed bases (meshbases and steel boxspring frames)
Royal Auping grants a standard period of 5-years warranty against material or
manufacturing defects in all its bed bases (i.e. meshbases and steel box spring
frames). A lifetime warranty on the above mentioned items is provided upon
registration.
A standard 5-years warranty is provided on the mesh base hinges and a total of
10 years warranty on mesh base hinges after registration.
A standard 2-years warranty is provided on motors, gas springs, electronic parts and
further plastic components. A total warranty of 5 years on motors, gas springs and
electronic parts is provided upon registration. The first period of 2 years include a full
warranty. During these first 2 years you will receive a new product or its successor
free of charge where appropriate. During the 3rd, 4th and 5th year you will receive a
similar product free of charge where appropriate, which may be a revised version.
8. Warranty clause Koninklijke Auping bv/Royal Auping
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October 6, 2011
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