Page 14
Warranty Terms
If your plasma globe fails, do not attempt to perform repairs yourself!
Doing so may void your warranty. If you experience any issues with
your plasma globe, please contact us immediately so that we can
arrange for repairs or replacement. Contact information can be
found on the back page of this manual.
Your plasma globe is covered under warranty from defect for 1 year
from date of purchase (when used for non-commercial purposes).
If your globe has problems after the 1-year period is up, you must
contact us for details on out-of-warranty service. Out-of-warranty
service will be determined on a case to case basis. Repairs or
replacements that are made outside of the warranty period may be
subject to shipping and services fees. This warranty does not apply
to damage caused through tampering, negligence or abuse. In the
case that your plasma globe fails within the warranty period, we
will repair or replace it at our cost. Remember to keep the original
packaging, as you will need it to repackage the plasma globe before
it is sent back to us.
