TROUBLESHOOTING
Problem
Flames blow out
Flare up
Persistent grease fire
Unable to fill LP tank
Humming or whistling
from the regulator
Possible Cause
High or gusting winds
Gas in LP cylinder is low
Excess flow valve tripped
Grease build up
Excessive fat in meat
Grease trapped around burn-
er system
Some dealers have older fill
nozzles with worn threads.
Outside temperature, humidi-
ty, barometric pressure, and
the gas level within the tank
may cause the rubber
diaphragm inside the regula-
tor to vibrate, making a hum-
ming or whistling sound.
Solution
Turn front of grill to face wind or increase flame height.
Check LP gas cylinder. Refill if necessary.
See “Low flame” problem above
Clean grill
Trim fat from meat before grilling
Turn control knobs “off” and turn handle of LP cylinder clock-
wise until it stops. Open hood carefully and let fire burn out.
After the grill cools, remove and clean all parts.
The worn nozzles don’t have enough “bite” to engage the valve.
Try another licensed LP dealer.
Although this sound may be alarming, this is NOT dangerous as
long as it is not accompanied by the smell of gas. Simply adjust
the burner settings and usually the sound will subside. If the
humming sound persists, a change in atmospheric conditions
will eventually stop the vibration. Should you smell gas, do not
use the grill and call Customer Service at 1-800-251-7558
If your problem is not resolved from the information provided above, please call Customer Service at
1-800-251-7558.
24
Low flame or low heat
Excess flow valve tripped in
regulator
Gas in LP cylinder is low
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame remains to be low, turn off gas at cylinder and
grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Check LP gas cylinder. Refill if necessary.
