Aussie Speedstream 6520, User Manual

Page 1: ...your Aussie Broadband ADSL Service Speedstream 6520 Included Getting Connected Configuring your ADSL modem Common Setup Connection Difficulties Filters and why they are needed Internet Speeds Explained DSL Troubleshooting Tips and more ...

Page 2: ...2 ...

Page 3: ...up Connection Difficulties 11 Internet Speed Some Basics 11 Internet Speed How to Carry out A Speed Test 12 Internet Speed What Affects It 12 Positioning your modem 13 Setting up your Wireless Network 13 Connecting to your Wireless Network 17 DSL Troubleshooting Tips 20 Before Contacting the Helpdesk Please Carry Out the following 24 Contact Aussie Broadband 24 ...

Page 4: ...ch can be obtained by contacting us You will need to install one line filter for each device that is connected to a telephone socket Aussie Broadband recommends that a centrally located filter splitter is installed if you have More than 3 telephone devices connected to the one telephone line i e all on the same telephone number Answering machines Fax machines A home alarm system Any other device t...

Page 5: ...rnet cable to your computer s Ethernet adapter Connect the other end of the Ethernet cable to one of the Ethernet ports on the back of the modem 5 Connect the power adapter to the modem s power port and plug the other end into an electrical outlet 6 Switch on the modem The Power and Ethernet lights on your modem should now be on 7 Power on your computer Congratulations You have successfully connec...

Page 6: ...dress bar 3 Type 10 0 0 138 then press Enter or Go 4 You will be taken to a login screen By default the username is admin and the password is admin CaSe SeNsItIvE Then press Login 5 You will be taken to the modem configuration home page NOTE The images below are shown using Internet Explorer Your browser may appear slightly different ...

Page 7: ...7 6 Click ISP Connection 7 Click Advanced Settings 8 Click Configure the ATM Virtual Circuit ...

Page 8: ...8 9 Click Delete for all items in the list until it is empty 10 Click Add a new VC Use the following settings VPI 8 VCI 35 Encapsulation Type LLC Traffic Class Unspecified Bit Rate 11 Click Finish ...

Page 9: ...ace a tick in the tick box next to the new Virtual Circuit entry Then click Reboot 13 Then confirm by clicking Reboot again 14 Click ISP Connection Note that there is now an icon with PPPoE 00 8 35 next to it ...

Page 10: ...r voice service always ask if the change will interfere with your ADSL service Changes to your voice service that could potentially interrupt your ADSL connection include Non Payment of Bill If the telephone company interrupts your voice service because of non payment or other billing issues your ADSL service will be disconnected Disconnecting your Telephone Service If you cancel your phone line y...

Page 11: ...ransfer data to and from the internet For example you may have selected the 1500 256 plan with 10GB Peak data and 10GB Off Peak data The 1500 represents the download speed and the 256 represents the upload speed This means that you will be able to potentially download data from the internet at 1500kbps and be able to upload data to the internet at speeds up to 256kbps Download Uploads A download i...

Page 12: ...ng the connection how many tasks are being carried out online at once If there are multiple computers or other devices connected to the ADSL service within your home it s possible that one of them may be causing slow speeds When a computer downloads large files or updates they can effectively slow down all other internet traffic on your network This also applies if you are attempting to carry out ...

Page 13: ...s on how to improve your wireless network go to www microsoft com athome setup wirelesstips aspx Setting up your Wireless Network Does your computer have wireless capability Most desktop computers do not come with a wireless network adapter If you have a desktop computer and are not sure if it has a wireless network adapter contact the manufacturer or retailer who sold you your computer If you hav...

Page 14: ...nect to your ADSL modem Follow steps 1 to 4 on page 6 to log onto your ADSL modem Configuring the Wireless Network 1 Click Home Network in the left menu 2 Click Advanced Settings 3 Click Begin Wireless Wizard ...

Page 15: ...e you can choose to leave this as default 5 Click Next 6 Set Security Mode to WPA PSK TKIP 7 Click Next 8 Specify a Shared Key This is your wireless network password and must consist of 8 or more digits containing letters and or numbers We recommend using the same password as your Aussie Broadband account password Set Group Key Interval to 30 9 Click Next ...

Page 16: ...xt Do not change any of these settings 12 Click Next Then click Finish to complete the wizard 13 Restart your modem Remember to wait 10 seconds between turning the modem off and on Congratulations You have successfully Setup WPA PSK Security on your Speedstream modem Router ...

Page 17: ...ction window will appears and display the available wireless networks This should include the SSID or Network Name E g SMITH that has been preconfigured in the modem If you don t see your network click Refresh network list in the upper left corner Left click on your network and then click the Connect button on the lower right corner 4 If the network has security enabled on it Windows XP will promp...

Page 18: ...o Click on the Connect button 3 Type in the Pre Shared Key Encryption Key 4 Once the wireless connection has been established the connection will display connected 5 Right click the connected wireless network and click properties The connection settings of this network will be displayed and you can make further configuration changes such as set it as the preferred network to connect to automatical...

Page 19: ... connecting to the wireless network SMITH The next to the name of the network signifies an encrypted connection Click on SMITH You will then be prompted to authenticate on the network by entering the Encryption key Click OK and as long as the access point is functional and is setup correctly the computer will now connect to the network The wireless icon will then change to When you click on the wi...

Page 20: ...s to flash after the isolation plug a known working telephone into the first phone line in to your property and check the phone line for dial tone and line noise If there is audible phone line noise this may be interfering with your ADSL service This noise will need to be checked out by your Telephone Company as they may need to repair your house wiring or wiring from the exchange to your house Ch...

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Page 24: ... another working ADSL modem Look for Patterns Please take notice of what happens to your ADSL connection and at what time it occurs If your modem s DSL light flashes every day at 12 04pm this provides us with more information than the service drops out The more specific the information you provide the more readily our technicians can diagnose the fault Contact Aussie Broadband Support Hours 8am to...