15
If the above methods still can not eliminate the fault, please contact the fitting center where
you purchased the hearing aid, or directly contact the customer service center of our company.
8.
Maintenance of hearing aids
During the use of hearing aids, earwax (cerumen) produced by the ear will accumulate in
the ear canal and the sound hole of the hearing aid. A large amount of accumulated earwax will
affect the use effect of the hearing aid, so please clean your ear canal and maintain the hearing
aid every one month.
8.1 Clean ear dome
1. Please remove the ear domes from the hearing aid
2. Please clean the earwax with a cleaning cloth or flush the ear domes with clean water
3. Dry the ear domes and make sure there are no water drops left. If there is a balloon blowing
tool, you can use the balloon to dry the water droplets.
8.2 Clean hearing aid
Use the small brush delivered in the packing box to clean the earwax at the sound outlet
of the hearing aid.