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Important
The firmware update takes about 15 minutes. During the upgrade, do not turn
off the aircraft or remote controller, start the motor, or remove the SD card
from the camera.
After the upgrade, the remote controller may be disconnected from the aircraft.
To pair them again, refer to Section 2.2.2.
5.2 Troubleshooting
Question 1: An error is found when the aircraft performs the self-check (the
LED indicator at the tail of the aircraft glows solid red).
This is a hardware issue. Please contact Autel Robotics' customer support:
www.autelrobotics.cn/page/service
Question 2: If the motor cannot start, check the following:
Check whether the remote controller is paired with the aircraft.
Check whether the remote controller is correctly calibrated.
Check whether the aircraft is fully charged.
Check whether the compass is correctly calibrated.
Check whether the GPS is available (when you enable the beginner mode).
Question 3: If the aircraft cannot take off after you start the motor, check the
following:
Check whether the aircraft is in a No Fly Zone.
Check whether the aircraft is placed on a flat surface.
Question 4: Why is the flight time shortened?
The common causes are low temperature and wind speed.
Question 5: There is no response from the remote controller when pairing it
with the aircraft.
Check whether there is a metal object, mobile device or other remote controller
near.
Question 6: The video link fault occurs or is interrupted often.
Check whether there is any magnetic or signal interference source near the
aircraft and remote controller.
