21
Troubleshooting
If you encounter any problem when using the infrared thermal camera, refer to
Table 6-1 to fix the problem . If the problems are not solved, cut off the power
supply and contact the manufacturer.
Table 6-1 Troubleshooting
Failure phenomenon
Cause
Solution
The infrared thermal
camera cannot be
started
The battery is not
installed
Install the battery
The battery is used up
Replace with new
battery or charge it
The infrared thermal
camera powers off
automatically
The battery is used up
Replace with new
battery or charge it
The time set for
automatic power off is
due
Restart or change the
time for automatic
power off after
restarting
IMPORTANT
a)
If the product malfunctions, repair or replacement with new or good product
will be made according to the condition after the product is inspected.
b)
One-year warranty service is offered if quality issues are confirmed by
warranty personnel under the following circumstances:
The product is operated according to requirements and relevant
specification.
The product is not dismantled or repaired since it is purchased
c)
For products exceeding the warranty period, inspection will be performed
to decide whether to repair them or replace the parts and components.
Relevant expense will be charged for all types of repair and replacement of
parts and components according to actual condition.
d)
The warranty voucher should be filled in at the time of purchase and must
be provided for maintenance.