Troubleshooting
Common Problems and Solutions
Hardware Codecs
•
Make sure that you do not have multiple movies open at one time. Certain hardware
codecs may use the capture card to display video. If more than one movie is open at a time,
the card must support all movies simultaneously and could possibly crash. Make sure that
you don’t have a movie open in the background with another application such as Premiere
or QuickTime Player.
•
Make sure that you have the latest version of the codec and drivers and that you are not
running your capture hardware on an unsupported configuration. Please see the capture
hardware vendor’s documentation for more details.
Image Quality Problems
•
If the movie periodically gets blurry, then sharp again, or vice versa, you may have the
Temporal/Spatial quality sliders set too high or low.
•
When using the Apple Animation codec, use the keyframe Quality Balance slider to
balance the keyframe and delta frame quality. Otherwise, set the Spatial slider in the
Encode tab of the Settings window to a lower setting if the keyframes are sharp and the
delta frames are blurry. Use a higher setting if the opposite is true.
•
If you are making low-data rate Web movies, make sure that you haven’t allocated all the
data rate to the audio. This is easy to do if you aren’t careful. Also, be sure that you know
what data rate units you are using. If you are expecting KiloBytes but are specifying
kilobits, your movies will look substantially worse. See “Video Data Rate” on page 184.
Summary of Contents for 64006-051108-9001 - Discreet Cleaner - Mac
Page 1: ...from discreet November 2000 ...
Page 8: ...Contents viii ...
Page 16: ...Chapter 1 Introduction 8 ...
Page 24: ...Chapter 2 Capture 16 ...
Page 54: ...Chapter 4 Projects 46 ...
Page 68: ...Chapter 5 Settings 60 ...
Page 148: ...Chapter 7 Formats 140 ...
Page 160: ...Chapter 8 Encoding 152 ...
Page 220: ...Chapter 8 Encoding 212 ...
Page 248: ...Chapter 11 Workflow 240 ...
Page 254: ...Chapter 12 Troubleshooting 246 ...
Page 284: ...Glossary 276 ...