Autodesk AutoCAD Design Suite 2013, Installation Manual

Page 1: ...AutoCAD Design Suite 2013 Installation Guide ...

Page 2: ...re Flint FMDesktop Freewheel GDX Driver Green Building Studio Heads up Design Heidi Homestyler HumanIK IDEA Server i drop Illuminate Labs AB design logo ImageModeler iMOUT Incinerator Inferno Instructables Instructables stylized robot design logo Inventor Inventor LT Kynapse Kynogon LandXplorer LiquidLight LiquidLight design logo Lustre MatchMover Maya Mechanical Desktop Moldflow Moldflow Plastics...

Page 3: ...t my serial number or product key 7 Why do I need to activate a product after installation 7 Can I install Autodesk products from a website 7 How does a trial license work in a product suite or bundle 7 How do I switch my license from stand alone to network or network to stand alone 8 Where can I find product license information after installation 8 After installation how can I change product conf...

Page 4: ...tallation Information Specific to Autodesk Showcase 22 SketchBook Designer FAQ 26 System requirements for Windows 26 System requirements for Mac OS X 29 Administrative Permission Requirements 30 Locating Your Serial Number and Product Key 30 Locating Your Serial Number and Product Key 31 Installing and Running the Product 32 Installing SketchBook Designer for Mac OS X 33 Register and Activate Sket...

Page 5: ...License 74 Manage Your Stand Alone License 74 Transfer Your Stand Alone License 76 Troubleshoot a Stand Alone License Error 79 Network Licensing 81 Planning Your Network Licensing 81 Understanding Your Network License 87 Running the Network License Manager 98 Using Other Features of Network Licensing 106 Frequently Asked Questions about Network Licensing 122 Glossary 123 Index 127 Contents v ...

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Page 7: ...starting to install check the following details Confirm that your computer meets the minimum system requirements If in doubt click System Requirements at the bottom of the installer screen Review product documentation to clarify details such as the type of installation to do stand alone or network and which products to install Documentation is accessible from links on the lower left corner of the ...

Page 8: ...icense In the deployment process the installation is configured once stored on the network and then distributed efficiently to users computers For more information on deployments see Create Deployment page 6 or the Network Administrator s Guide Install Tools Utilities is used to install tools and utilities related to your suite or product If you have a network license for your Autodesk product you...

Page 9: ...tive image can support deployments for different languages but each deployment is for one language If you are installing multiple products and select a language that is not supported by some products these products use a default language After you leave the Product Information page of the installer the menu for selecting a language or adding a language pack is disabled If you later decide to chang...

Page 10: ...hase a license it is configured as either stand alone or network and for a specific number of users These license types are briefly described as follows A stand alone license is intended for use by one person The licensed products can be installed on two computers as long as both instances are not running concurrently A multi seat stand alone license is intended to support a specified maximum numb...

Page 11: ... anywhere in the product box to open the configuration panel For many products you can select an installation type either Typical to accept the default configuration settings or Custom to review the settings and decide whether to modify them More information on the configuration settings for your product may exist in an appendix to this guide After you have configured the settings as required clic...

Page 12: ...yment cannot be modified in the future to include additional products If unselected the administrative image will include all possible products and the deployment can be modified in the future in any way Installation Settings Silent mode runs the installation in background without user input IMPORTANT In silent mode the user s computer can restart automatically and without warning when the install...

Page 13: ...ial site On each site where downloads have been implemented you have a choice of several download methods to suit different requirements If you want to install products directly on your computer you can use a Web Installer If you want to download the files to install products later or to create a deployment you can use Download Manager or Browser Download More details are provided on the download ...

Page 14: ... number Where can I find product license information after installation Select Help menu About or About Product Name If your product uses InfoCenter that is where you can find the Help menu After installation how can I change product configuration repair or uninstall the product 1 Go to the Windows control panel Windows XP On the Start menu click Settings Control Panel Add or Remove Programs Windo...

Page 15: ... Autodesk Inventor Server a programming component that allows you to open and query the geometry and feature information of an Autodesk Inventor part file or other imported models and to create the corresponding data within AutoCAD or AutoCAD Mechanical CAD Standards Tools for managing design files for compliance with your standards Database Database access tools Dictionaries Multi language dictio...

Page 16: ...D Migrate Custom Settings Reset Settings Utility to reset AutoCAD to its original settings This function may be useful for users who have used the Migrate Custom Settings utility and been dissatisfied with the results If installed the Reset Settings program will be available from Windows Start All Programs Autodesk AutoCAD Reset Settings Reset Settings Utility to reset AutoCAD to its original sett...

Page 17: ...s and plot configuration files Data Links Data link files Template Drawing sheet set and publish to web templates Rendering Hardware certification and web light files Help User s Guide Command Reference Customization Guide Installation FAQ and Licensing Guide FAQ What is the purpose of changing the de faultsearchpathsandlocationofprogramfiles for a deployment There are several reasons you might wa...

Page 18: ...r Channels define the CAD Manager feed location and set the CAD Manager Channel display name The default setting is to disable the CAD Manager Channel FAQ What are the tools and utilities available for installation You can install the following products from the Tools Utilities section of the Installer Autodesk Network License Manager Manages network licenses for your software by checking out and ...

Page 19: ...st also use Windows 7 Switch from Online Default to Local Help By default the Help in 3ds Max is internet based If you do not have a dedicated internet connection you can download a local version of your help To override the default behavior you then need to change the corresponding preference 1 Download and run the Help installer from www autodesk com 3dsmax helpdownload enu 2 Once installed in 3...

Page 20: ...ection Keying and Rotoscoping Stereoscopic Production Support Motion Blur Advanced 2D Tracking Camera Mapping Depth of Field Node and Layer based Compositing Options Spline Based Warping Enhanced Render Passes Data Managing and Collaborating Autodesk Material Libraries The Autodesk Material Libraries are shared libraries installed with Autodesk products such as Inventor AutoCAD Revit and 3ds Max T...

Page 21: ... This library is used for close ups and for rendering objects at a larger scale This library is an installation option available on the Select Products to Install page in the installation wizard NOTE To reinstall the material libraries run the corresponding MSI Autodesk Material Library 2013 Content ADSKMaterials 2013 CM MaterialLibrary2013 msi Autodesk Material Library 2013 Base Image Library Con...

Page 22: ...ner installed with at least one additional Autodesk product for a machine in your configuration to be capable of rendering Tools and Utilities The following table summarizes the optional installs available from the 3ds Max 3ds Max Design Tools and Utilities section in the installer Website Description Tool or Utility www autodesk com devel op3dsmax Use the SDK to create new Autodesk 3ds Max featur...

Page 23: ...o the complete Civil View menu where you can find the Help and Tutori als Convert 3D civil engineer ing data into 3D visualiza tions Autodesk Civil View is integrated into Autodesk 3ds Max Design and is ac cessed from the Civil View menu NOTE Autodesk Civil View is included only with Autodesk 3ds Max Design Autodesk Civil View www bionatics com EASYnat Drop virtual seeds from the included samples ...

Page 24: ...r For a standalone installation navigate to the root directory of the install media and launch the 32 bit installer which has a file name of Setup_32 exe or something similar For a deployment you can select the 64 bit target platform and specify the 32 bit version of a product Switching from Standalone to Network License Mode After you install switch the licensing mode from Standalone to Network 1...

Page 25: ...he FLEXnet License Finder dialog appears In the dialog either specify the location of the Network License Server System or the location of the Network License File 7 After specifying the License Server System or the Network License file the 3ds Max will start and continue to run in Network license mode NOTE If you wish to switch from a Network to a Standalone license you need to perform a full uni...

Page 26: ...dbox on a 64 bit machine Install a 32 bit Product on a 64 bit Operating System You can manually override the installer s default behavior which automatically installs the 64 bit product on a 64 bit computer For a stand alone installation navigate to the root directory of the install media and launch the 32 bit installer which has a file name of Setup_32 exe or similar For a deployment you can sele...

Page 27: ... Mudbox 3 Select Windows Preferences to open the Preferences window 4 Expand the Help section and set Help Location to Installed Local Help 5 Click Ok to exit the Preferences window Once installed the local Mudbox Help is available when you select Help Mudbox Help press F1 or click the Help button in various Mudbox windows Additional Mudbox Resources You can find the following additional Mudbox re...

Page 28: ...age 25 For last minute news and information on Showcase installation and other important issues see the Showcase Readme at http autodesk com showcase readme 2013 enu Install Showcase Professional NOTE Showcase Professional is not included in any Autodesk suite offering The process to install and use a Showcase Professional license varies depending on your circumstance as described here You may nee...

Page 29: ... hosts Showcase Professional licenses but not standard Showcase licenses Run the Showcase installer and enter the network Showcase Professional product key when prompted NOTE Check with your license server administrator to make sure the server does not host standard Showcase licenses If you have both standard and Professional Showcase DVD licenses no license servers 1 Run the Showcase installation...

Page 30: ...he end of application installation 1 On the last screen of the Showcase installation wizard a list of installed components appears and beside the Showcase component a blue information icon is displayed Hover the mouse pointer over the blue icon to see a link 2 Click the link and follow the instructions to install the help Install Showcase help at any time 1 Go to http www autodesk com showcase hel...

Page 31: ...ollow these steps to start Showcase in Kiosk mode formerly known as Presenter mode First you need to create a shortcut that will start Showcase in this mode using the kiosk parameter To create a shortcut that starts Showcase in Kiosk mode 1 In Windows Explorer right click inside the folder where you want to place the shortcut 2 Select New Shortcut 3 In the location box enter the following Showcase...

Page 32: ...IP To close the Kiosk mode of Showcase without using a Web server right click it in the Windows task bar and select the Close command for your version of Windows For a complete list of available parameters and their descriptions run Showcase from a Windows command prompt using the help parameter for example C Program Files Autodesk Showcase 2013 bin Showcase exe help SketchBook Designer FAQ System...

Page 33: ... 32 bit and 64 bit Microsoft Windows 7 Professional 32 bit and 64 bit Microsoft Windows XP Professional Service Pack 2 SP2 or later 32 bit and 64 bit Edition Certain elements of the application will have a different appearance when compared with Windows Vista or Windows 7 Intel Pentium 4 or AMD Athlon processor 3 0 GHz or greater or Intel Core2Duo or AMD Dual Core processor 2 0 GHz or greater Micr...

Page 34: ...t Explorer 6 or later Web browser is required to view the online help Flash plug in to view animated tutorial sequences in your browser Free plug ins are available from http www flash com If a Wacom table is being used update to the latest Wacom driver software http www wacom com Graphics card setup The graphics display performance in SketchBook Designer depends on the quality of your graphics car...

Page 35: ...fo button Double click the Apple System Profiler application Applications Utilities Apple System Profiler provides information about your computer operating system disks and applications System requirements Apple Mac OS X 10 6 or greater 64 bit Intel Core2 Duo 2 33 GHz or greater CPU 2 GB RAM or greater with 4GB or more highly recommended NVIDIA GeForce or ATI Radeon graphics card with 512 MB or m...

Page 36: ...ons See your system administrator for information about administrative permissions You do not need administrator permissions to run SketchBook Designer You can run the program as a limited user Locating Your Serial Number and Product Key When you install SketchBook Designer you are prompted for your serial number and product key in the Product and User Information page or the option of installing ...

Page 37: ...ter ABC at 800 538 6401 for assistance Locating Your Serial Number and Product Key When you install SketchBook Designer you are prompted for your serial number and product key in the Licensing page or the option of installing the product in trial mode You may enter your product information at any time during your trial mode period if you opt to install the product in that mode The serial number an...

Page 38: ...lick the drop down arrow next to the Help button the question mark Then click About NOTE If you have lost your serial number or product key contact the Autodesk Business Center ABC at 800 538 6401 for assistance Installing and Running the Product To use the product you must install the product register and activate it and then launch it You must have administrative permissions to install SketchBoo...

Page 39: ...der to begin the installation process The SketchBook Designer Installation window appears You can cancel the installation at any time by closing the installer window NOTE At various points during the installation the installer may ask you to type in the name and password of an administrator account on the local machine 3 The Autodesk SketchBook Designer 2013 installer will launch When each screen ...

Page 40: ... Only volumes with enough available disk space will be available and removable or network drives will not be shown ClickContinue to proceed to the next screen 7 You are prompted to enter your serial number and product key NOTE To locate this information see Locating Your Serial Number and Product Key page 31 34 Chapter 2 Product Configuration ...

Page 41: ...uct The SketchBook Designer software and accompanying utilities are installed on your computer The progress of the installation is indicated by the progress bar at the bottom of the installer s window 9 When all elements have been installed a green check mark will appear on the summary screen When finished click Done It is not usually necessary to restart your computer after installing SketchBook ...

Page 42: ...ode after the 30 days expires Once you register and activate SketchBook Designer the Product License Activation wizard is no longer displayed NOTE The licensing and activation of both and the add in SketchBook Designer for AutoCAD are shared Activating one will automatically activate the other Also their trial periods are linked so that a trial for one will start the trial for the other even if no...

Page 43: ... the activation process 3 Click Register and Activate Get an Activation Code 4 Click Next and follow the on screen instructions If you do not have Internet access or if you want to use another method of registration you can register and activate SketchBook Designer in one of the following ways Email Create an email message with your registration information and send it to Autodesk Fax or Post Mail...

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Page 45: ...ortcut LNK file NOTE The installer referenced in this guide applies only to Windows operating systems However some of the concepts and procedures may be useful to administrators of Autodesk products on Linux or Mac OS X networks Some essential facts about deployments Deployments can be created for network licenses or multi seat stand alone licenses Multiple deployments with different configuration...

Page 46: ...ecific language without duplicating the product software To distribute a specific language version to multiple instances of an Autodesk product you can use the installer included with each language pack to create a language pack deployment If you need to deploy language packs for multiple languages or multiple products you can create a batch file to install a series of language packs on each compu...

Page 47: ...duct or upgrade from Autodesk Identify a network location for deployments and create a shared folder to contain deployments If your product has language options decide which language to use for each deployment NOTE Languages can be included when you initially create a deployment or when you create a new deployment configuration but not when you modify a deployment Determine whether to create log f...

Page 48: ...urns it when the product is stopped Computers running the product based on a network installation do not require individual activation For more information see Determine the License Server Model page 43 A major advantage of a network license is that you can install the product on more systems than the number of licenses you have purchased for example purchase 25 licenses but install on 40 computer...

Page 49: ...itored and issued as long as at least two servers are functional The license file on all three servers is the same and you must run NLM on each server Each of these license server models is described in detail in the Licensing Guide It is recommended that you also read that guide before you deploy the product You can find the Licensing Guide by clicking the Installation Help link in the installer ...

Page 50: ...er case the service pack will be applied only after the installation of the main product is completed If you select the Install Service Pack from autodesk com button the service pack will be automatically downloaded and you will not need to extract the MSP file You can add multiple service packs to a deployment only if the service packs are locally stored not if you are downloading them from autod...

Page 51: ...inal executable The e command line switch extracts the MSP file from the executable To include a service pack with the deployment To include a service pack with a deployment an MSP file must be extracted from the downloaded service pack executable 1 On the Include Service Packs page click the Browse button 2 In the Open dialog box locate the service pack you want to include with the deployment 3 S...

Page 52: ...ore starting to create deployments For more information on how to create a network share see the documentation for your operating system Creating a Deployment Create an Original Deployment Use this procedure to create a new deployment from the installer In the process you can create a default deployment by accepting the default configuration of each installed product or you can create a custom dep...

Page 53: ...prompting the user for any input NOTE Silent mode can automatically restart the user s computer without warning after installation Log file on each workstation can enable users to review and troubleshoot their own installations Network log file in a central location supports the network administrator in reviewing data for all installations NOTE The network log file must be in a shared folder where...

Page 54: ...eate Modify a Deployment You can use this shortcut to Create a new deployment configuration Create a new deployment configuration that uses an existing deployment as a template Modify the configuration of an existing deployment The installer pages guide you through the process similar to when creating an original deployment If your original administrative image was set to include only products req...

Page 55: ...ed during the installation because their computers might restart automatically after products are installed Alternative Distribution Methods Overview of Distribution Methods In addition to standard deployments you can use the following alternative methods of distributing Autodesk programs on Windows platforms Scripting See Use Batch Files to Deploy the Program page 49 Group Policy Objects GPOs See...

Page 56: ... it easy to copy this sample batch file and substitute your own information the same names are used throughout for variables Notes mediaDriveLetter is the drive letter where the media is mounted or the setup exe file is stored Install options used here include t setup is executed by script and qb display a basic user interface Others such as w log nonfatal warnings are defined for Microsoft Msiexe...

Page 57: ...ETYPE Network License ACADSERVERPATH FlexLicenseServer 000000000000 Notes For network licenses ACADSTANDALONENETWORKTYPE identifies the type of license being installed It has three possible values 0 for both network and stand alone 1 for stand alone and 3 for network FlexLicenseServer is the network license server Distributed Network License mediaDriveLetter setup exe t qb language lang c ACAD INS...

Page 58: ...on a server for users to run create a shared folder on the server and then add users to the share with the rights they need Users who just run the batch file can have read only access to the shared folder Next in another server location create a directory for each product you want to install Copy the installation files to this directory from the product media You may also want to create directorie...

Page 59: ... than to users Disadvantages Prohibits the passing of command line parameters to an MSI executable You must use scripts instead Prohibits customization of application settings other than what is set while creating a deployment Autodesk products typically have software prerequisites that must be installed on a computer to support the Autodesk product In particular Microsoft NET Framework 4 0 Fusion...

Page 60: ...Then select Create and Link a GPO Here and name the Group Policy 3 Edit the policy 4 In the Group Policy Object Editor dialog box under Software Settings right click Software Installation and click New Package 5 In the Open dialog box navigate to the administrative image created by the deployment process Navigate to AdminImage processor type product name folder The processor type is either x86 or ...

Page 61: ...k Software Installation for the same object and then click New Package 2 In the Open dialog box navigate to the location of the administrative image that you specified when creating the deployment Navigate to AdminImage processor type locale acad acadlp msi Click Open The locale used in the examples is en us for US English Examples For x86 deployments server123 Deployment AdminImage x86 en us acad...

Page 62: ...n us acad 3 In the Deploy Software dialog box select Advanced and click OK 4 In the product name Properties dialog box Modifications tab click Add 5 In the Open dialog box select the Transform Package file called acad deployment name mst located at AdminImage processor type acad Click Open 6 In the product name Properties dialog box Modifications tab click Add 7 In the Open dialog box navigate to ...

Page 63: ... selected target systems through a remote process For more information about this topic go to Microsoft TechNet and search for System Center Configuration Manager Each deployment includes a folder deployment name SMS_SCCM scripts which contains two documents to help you with SCCM deployments SMS_SCCM_ReadMe docx and deployment name _SCCM txt NOTE Microsoft NET Framework 4 0 must be installed on ea...

Page 64: ...About Deployments page 39 NOTE Before trying to configure SCCM to deploy the product it is recommended that you test your deployment to ensure that it can install the product successfully To test your deployment 1 Log on to a Windows computer as a user who has administrative privileges 2 Navigate to the source directory where your administrative image was created 3 Double click the deployment shor...

Page 65: ...e Distribution Points dialog box select the distribution point s This is the location from which the software package will be deployed to the target computers Click Next 10 In the Program Identification dialog box enter the name of your program This is the name that displays in Add or Remove Programs in the Control Panel In the Command Line field enter AdminImage setup exe W Q I AdminImage deploym...

Page 66: ...the name of your advertisement Add any comments to further describe the advertisement Click Next 17 In the Select Program Advertisement Subcollection dialog box select one of the following options Advertise this Program to an Existing Collection Create a New Collection and Advertise this Program to It 18 Click Next 19 In the Select Program Advertisement Schedule dialog box if desired set options t...

Page 67: ... a master image to distribute a multi seat stand alone product to multiple computers NOTE When using Norton Ghost you must use the ib switch to include the boot sector in your master image Consult your imaging software for more details on including the boot sector as part of the master image Master images should not be created if you have previously run Autodesk products on the master computer Cle...

Page 68: ...ense 3 After the product has been installed use imaging software to create a master image of the system s hard drive 4 Apply the master image to the target computers Restore the Master Image The following procedure assumes that you have saved a copy of each computer s AdLM folder and Product Licenses folder if present to either another computer or a disc before you reformat the computer To restore...

Page 69: ...store the operating system 1 Clean the hard drive including the boot sector For example if you use Norton s GDISK utility use the following command gdisk 1 diskwipe Where 1 is the hard disk that is being wiped NOTE If you use a utility other than Norton Ghost make sure that it cleans the boot sector otherwise you will not be able to activate Autodesk products 2 Create a new partition and use the r...

Page 70: ...drafting design facilities classrooms and other environments that need to support many users The Network License Manager provides centralized control of licenses including their registration activation and distribution to users One main advantage of a network license is that you can install products on more computers than the number of licenses you have purchased For example you can purchase 25 li...

Page 71: ...ucts later If you include all products in your deployment the administrative image will be larger but you will be able to modify the deployment or create new ones without restrictions If you select the checkbox Include only products required by this deployment configuration the resulting deployment includes a subset of the available products Any modifications to this deployment or additional deplo...

Page 72: ...service pack file is included in the deployment and the service pack is applied after the product is deployed When you merge a service pack the service pack is merged into the administrative image Once merged a service pack cannot be removed from the administrative image You can choose to append or merge service packs from the product configuration panel when creating a deployment WherecanIcheckif...

Page 73: ...0 for adskflex and open ports 27000 through 27009 for lmgrd Uninstall and Maintenance Questions HowcanIseewhatisincludedinadefaultinstallation To see what is installed during a default installation go through the installation process to the Product Configuration page The products selected here are installed in a default installation If you click a selected product box to open the configuration pan...

Page 74: ...repair an installation fails reinstalling is the next best option Do I need the original media to reinstall my product Yes When reinstalling a product you are prompted to load the original media If the product was installed from a network deployment you need access to the original deployment unaltered by later changes such as the addition of a service pack When I uninstall my software what files a...

Page 75: ...uted in this way for all Autodesk products language pack A set of installed files used by some Autodesk products that enable the user to work in the application in the language specified by the language pack License Transfer Utility A tool used to transfer a stand alone license for an Autodesk product from one computer to another using Autodesk servers Both the source and target computers require ...

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Page 77: ...icense Manager NLM issues a license to each user who starts an Autodesk product up to the number of licenses purchased When a user closes all Autodesk products typically the license is returned to the NLM and is available to other users However NLM can be configured to allow a user to borrow a license and disconnect from the network until a specified return date A borrowed license is only returned...

Page 78: ... the suite You can activate and register the license at any time before or after the trial period expires Permanent Allows permanent use of an Autodesk product Term Extendable Allows access to an Autodesk product for a limited time The term can be extended at any time Term Non Extendable Allows access to an Autodesk product for a limited time The term cannot be extended License models Standard App...

Page 79: ...reate an Autodesk User ID associated with an individual or company account If registration is optional you can choose to postpone it and you will be reminded periodically to register The Autodesk website where you register products is https registeronce autodesk com Stand Alone Licensing Introduction to Stand Alone Licenses A stand alone license authorizes a single user to use the specified Autode...

Page 80: ...y with Autodesk A multi seat stand alone license can be deployed efficiently to multiple computers on a network from an image created by the Create Deployment option in the installer For more information about multi seat stand alone installation and deployments see the Network Administrator s Guide for your product or go to www autodesk com licensing Manage Your Stand Alone License View Product Li...

Page 81: ...ase a new license in order to change the license type or behavior For example you would do this if you want to convert an educational license to a commercial license or if you want to extend the term of a term extendable license When you update a license you do not need to uninstall and reinstall the product The new license includes a new serial number that you enter in the Product License Informa...

Page 82: ...lity is used only with stand alone licenses It transfers a product license online from one computer to another and ensures that the product works only on the computer that contains the license A single license applies to all products in a product suite When you transfer the license any installed products of the suite are disabled on the exporting computer and enabled on the importing computer For ...

Page 83: ... to the importing computer completing the license transfer The maximum number of concurrent license exports is equal to the number of seats you own For example if your license covers five seats you can have up to five license exports in progress at any time When you upgrade your Autodesk product you can no longer perform online license transfers of the previous license Although the License Transfe...

Page 84: ...e available as a public import click Make the license available as a public import 6 Click Export 7 On the License Export Confirmation page click Finish Import a License A license is imported when the License Transfer Utility moves a previously exported product license from the online Autodesk server to a computer The import action completes the license transfer process and transfers the product a...

Page 85: ... Changes If you replace or reconfigure hardware on the computer where your Autodesk product license resides the stand alone license might fail with the result that you will not be able to use your product To prevent damage to your product license use the License Transfer Utility to export your license file before changing the hardware After the hardware change you can import the license file back ...

Page 86: ...r product license allows for time changes to the system clock within two days of the current time If you set your system clock back more than two days the next time you start your product you will receive a message that gives you the option of correcting the system clock If you do not correct the system clock you receive a license error To prevent a license error due to a change in system date and...

Page 87: ...d to export the license before re imaging the computer You can use the License Transfer Utility to export the license to the Autodesk server After the re imaging import the license to the correct computer Network Licensing Planning Your Network Licensing Understanding License Server Models This section explains the three possible server models that support the Network License Manager A server netw...

Page 88: ...each server To create a distributed license server you must run the Network License Manager on each server that is part of the distributed server pool Advantages of the Distributed License Server Model Servers can be distributed across a wide area network WAN they do not need to exist on the same subnet If one server in the distributed server pool fails the licenses on the remaining servers are st...

Page 89: ...dvantages of the Redundant License Server Model If more than one server fails no licenses are available All three servers must reside on the same subnet and have reliable network communications The redundant server pool does not provide network fault tolerance If one of the three servers is replaced the complete redundant server pool must be rebuilt If your Autodesk product supports license borrow...

Page 90: ...ws Vista Business Windows Vista Enterprise Windows XP 32 or 64 bit SP2 or later Windows XP Home Windows XP Professional Windows Server 32 or 64 bit SP1 or later Windows 2008 Server R2 Windows 2008 Server Windows 2003 Server R2 Windows 2003 Server Intel Pentium III or higher Computer processor 450 MHz minimum Compatible with existing Ethernet network infrastructure Network interface card NOTE The N...

Page 91: ...m Professional Ultimate and ESX3 5 Update 3 or 4 0 License Manager Only Enterprise Windows 7 64 bit Win dows Server 32 or 64 bit Linux System Requirements for the Network License Manager NOTE The Network License Manager supports Ethernet network configurations only Linux hardware and software requirements for the network license server Requirement Hardware Software Linux 32 or 64 bit Operating sys...

Page 92: ...E The Network License Manager supports Ethernet network configurations only Mac OS X hardware and software requirements for the network license server Requirement Hardware Software Mac OS X version 10 6 and higher Operating system Intel Mac Computer processor Compatible with existing Ethernet network infrastructure Network interface card NOTE The Network License Manager supports multiple network i...

Page 93: ... application and then passes the connection to the vendor daemon By using this approach a single lmgrd daemon can be used by multiple software vendors to provide license authentication The lmgrd daemon starts and restarts the vendor daemons as needed Autodesk vendor daemon adskflex or adskflex exe tracks the Autodesk licenses that are checked out and the computers that are using them Each software...

Page 94: ... the License Administration Guide installed with the Network License Manager Definitions of license file parameters Example Definition Parameter Line LABSERVER Host name of the server where the Network License Manager resides Host Name SERVER 03D054C0149B Ethernet address of the server where the Network License Manager resides Host ID None USE_SERVER adskflex exe Name of the server side Autodesk v...

Page 95: ...the license file Feature Code INCREMENT permanent Amount of time the licenses are available Expiration Date 25 Number of licenses supported by the license file Number of Licenses COMMERCIAL License usage type and license beha vior of the product that is supported by the license file VENDOR_STRING BORROW 4320 Definition of the license borrowing period for the licenses defined under the same increme...

Page 96: ...the license file SIGN License File Examples The Autodesk network license file contents reflect the license server configuration and the licensed products as shown in the examples provided Example of a License File Not Specific to a Product Here is an example of the contents of a license file and the parameters associated with each line SERVER ServerName HostID USE_SERVER VENDOR adskflex port portn...

Page 97: ...6 057C A579 7866 26BF 44E2 SIGN2 1280 943B 53A7 9B93 E00B D967 D821 BD37 BE6D B78A F074 B223 88AA 242C DD0A 1292 D56F 4108 62CD FA35 E365 0736 A011 7833 8B35 7BFF DAD8 34A8 452F 2EB4 Example of a License File for a Redundant Server Here is an example of a completed license file for a redundant license server model SERVER CCN12378042 001cc4874b03 27005 SERVER XXHP0528 0019bbd68993 27005 SERVER CCN1...

Page 98: ...license server Here is an example of the contents of a combined license file for AutoCAD 2008 and AutoCAD 2009 SERVER XXHP0528 0019bbd68993USE_SERVER VENDOR adskflex port 2080 INCREMENT 57600ACD_2009_0F adskflex 1 000 permanent 5 VENDOR_STRING commercial permanent BORROW 4320 SUPERSEDE DUP_GROUP UH ISSUED 09 Jan 2008 SN 123 12345678 SIGN 1393 E368 816E D417 C1CD 7DBD 7B90 1354 D6F0 48FE EBB8 9C84 ...

Page 99: ...ackage license files operate under the following guidelines Package license files come with the current version of the software and three previous versions of the same product License files can be combined with license files for different products For more information about combining license files see Example of a Package License File for Combined Autodesk Product Versions page 96 Package license ...

Page 100: ...FC45 C009 E360 944A 14BA E99C 9B24 5A1B 4A44 083A BE5F 3827 SIGN2 004A FC90 AB47 3F6B 59BC 0E6D 6681 6971 A76A BA52 98E2 5671 26B3 0E78 791B 109F 0591 7DC3 F09F 4D8D 4FB7 E341 4A03 CD68 1D77 27F8 8555 9CF7 DEDD 9380 INCREMENT SERIES_1 adskflex 1 000 permanent 100 VENDOR_STRING commercial permanent BORROW 4320 DUP_GROUP UH SUITE_DUP_GROUP UHV SN 123 12345678 SIGN 1707 9EAC CBCB 692E 4A89 FC45 C009 ...

Page 101: ...A3F4 B361 7FD4 CDE4 4AAC 0D11 B0EF 4B44 BFD6 3426 97DD SIGN2 0670 B01A D060 0069 FF25 F1CD D06B 314E E7C9 3552 5FFA 4AC7 28A7 C897 F56A 19BB FB1C 754E 6704 DEEA AC4E F859 2E9B 64B6 0DD0 9CCE 9556 269F EAC0 2326 INCREMENT 64300ACD_F adskflex 1 000 permanent 50 VENDOR_STRING commercial permanent BORROW 4320 SUPERSEDE DUP_GROUP UH SUITE_DUP_GROUP UHV ISSUED 27 May 2008 SN 399 99999999 SIGN 1B5B 8D70 ...

Page 102: ...ED0 3231 1506 0E6B ADC6 C3B8 1797 93B5 9756 8C0F 8811 56E6 B2BA 0523 FE2E 82B7 1628 076F 173B F37C 7240 INCREMENT 64300ACD_F adskflex 1 000 permanent 2 VENDOR_STRING commercial permanent BORROW 4320 SUPERSEDE DUP_GROUP UH SUITE_DUP_GROUP UHV ISSUED 25 Jun 2008 SN 399 99999999 SIGN 1CCB E88D B819 8604 06FA 9AEE 42F1 CBEA 37B9 3CFA A0A8 697F 9CB1 8354 6256 05ED 69D4 D2FF D512 6A2E D5DD B722 EF5B 317...

Page 103: ...E4 F42D B7CD 858C 92FC A963 5274 770F 9354 FE29 E117 205D C632 0C4E AEC0 7501 9D9E FFEB D84D F154 16A1 E120 339A FDBF 3F07 4477 B8B3 5DA4 Losing Your Connection to the License Server When an Autodesk product is running it communicates with the license server at regular intervals using a method known as the heartbeat signal If the heartbeat signal is lost the server tries to reconnect If the server...

Page 104: ...se Manager files you must provide a path to a local drive You must specify the drive letter the universal naming convention UNC is not permitted You can install the Network License Manager before or after you install the products that will use it Network License Manager must configure the license servers before any products can obtain licenses and start running If an earlier version of the Network...

Page 105: ...s command prompt LMTOOLS Procedure for Host Name and ID To obtain the host name and ID using the LMTOOLS utility IMPORTANT Do not run LMTOOLS on a remote computer You should be logged in with Administrator rights when working with the LMTOOLS utility 1 Click Start All Programs Autodesk Network License Manager LMTOOLS Utility 2 In the LMTOOLS utility click the Systems Settings tab 3 Locate the Comp...

Page 106: ...5 Close the Terminal Window Configure a License Server You configure a license server to manage your Autodesk product licenses IMPORTANT If you have a firewall between the license server s and the client computers you need to open some TCP IP ports on the server for license related communication Open port 2080 for adskflex and open ports 27000 through 27009 for lmgrd Configure the license server u...

Page 107: ...field enter the path to the Network License Manager daemon lmgrd exe or click Browse to locate the file By default this daemon is installed in the C Program Files Autodesk Autodesk Network License Manager folder 6 In the Path to the License File box locate or enter the path This is the path to the license file obtained through autodesk com or the location where you placed the license file if you o...

Page 108: ...u have installed the Autodesk Network License Manager which contains the following files lmgrd adskflex and lmutil You have received the network license file from Autodesk that contains the product licenses for example productlicense lic NOTE Before performing any system maintenance on your license server see Stop and Restart the License Server page 111 1 Create a directory titled flexnetserver un...

Page 109: ... user id NLM productlicense lic RunService 1 6 Grant the executable permission to the script by entering the following in Terminal chmod x adsknlm 7 Create a property list file named StartupParameters plist and add it to the directory by entering the following in Terminal Description Autodesk Network License Manager Provides adsknlm OrderPreference None Messages start Starting Autodesk Network Man...

Page 110: ...our Mac and verify in the debug log file Users user id NLG that the lmgrd and adskflex start up successfully Linux License Server Configuration Procedure To configure automatic start up of a Linux license server NOTE Before performing any system maintenance on your license server see Stop and Restart the License Server page 111 Before configuring your license server for Linux ensure that the follo...

Page 111: ...exnetserver boot log bin su user id c home user id flexlm11 7 lmutil lmdiag n c home user id flexnetserver acad lic home user id flexnetserver boot log bin su user id c echo exiting home user id flexnetserver boot log 8 Save the edited rc local file 9 Reboot your machine and verify that the lmgrd and adskflex have started by doing one of the following During the reboot look for the message that th...

Page 112: ... using a network licensed version of your Autodesk product and your network administrator supports the license borrowing feature you can borrow a product license from your network license server to use the Autodesk product for a specified time when your computer is not connected to the network Your license is automatically returned to the license server at the end of the day on the return date you...

Page 113: ... a component of the Autodesk Network License Manager on Windows servers If another license borrowing tool is active when you attempt to use the license borrowing feature you should proceed as follows to borrow a license for your Autodesk product If you run the Autodesk License Borrowing utility that shipped with your Autodesk product and then turn on the borrowing flag for the Adskflex option or t...

Page 114: ... right corner of your Autodesk product To borrow a license using the Help menu 1 Click Help About Product Information or Product License Information 2 In the Product License Information window click Borrow License 3 In the Borrow a License window on the calendar click the date when you want to return the license This date must be within the valid date range set by your network administrator The va...

Page 115: ... connected to the network license server Once a borrowed license is returned you can borrow a license again as long as your computer is connected to the network license server and a license is available on the server To return a borrowed license early Access to the command varies by product and includes one or more of the following options Click Tools menu License Borrowing Return License Early Cl...

Page 116: ...cense Borrowing Return License Help menu About Product Information or Product License Information Return License Status tray Right click the License Borrowing icon Click Return License Early Command line returnlicense FLEXnet Configuration Tools The Network License Manager uses FLEXnet license management technology from Flexera Software FLEXnet provides administrative tools that help to simplify m...

Page 117: ... system maintenance on your license server including uninstalling the Autodesk License Manager you must stop the license server When you have completed maintenance you can restart the license server Windows License Server Restart Procedures To stop a Windows license server You should be logged in with Administrator rights when working with the LMTOOLS utility 1 Click Start All Programs Autodesk Ne...

Page 118: ...ab 6 Click Start Server to restart the license server Mac OS X License Server Restart Procedures Different procedures are required for regular and automatic license servers Both versions are provided here To stop a Mac OS X license server Enter the following in Terminal lmutil lmdown q force To restart a Mac OS X license server Enter the following in Terminal lmgrd c acad lic l debug log To stop a...

Page 119: ...eginning with this release Autodesk products require FLEXnet version 11 10 0 0 or later If you are currently using an earlier version of FLEXnet you need to update NOTE If the server where you plan to install the Autodesk Network License Manager has FLEXnet installed for another product make sure that the version of lmgrd exe Windows or lmgrd Mac or Linux is the most current version Windows Proced...

Page 120: ...rking with the LMTOOLS utility 1 Back up your license files 2 Click Start All Programs Autodesk Network License Manager LMTOOLS Utility 3 In the LMTOOLS utility click the Start Stop Reread tab 4 Click Stop Server 5 Close LMTOOLS 6 Note the location where the Network License Manager is installed and then uninstall the Network License Manager For details about uninstalling the Network License Manage...

Page 121: ...e that Autodesk products older than version 2005 are no longer supported To verify the version of Mac OS X or Linux tools You should be logged in with the same user ID you used when installing the FLEXnet files for example Users userid adsknlm Mac OS X or home userid adsknlm Linux Enter the following commands in the terminal window prompt prompt lmutil v prompt lmgrd v prompt adskflex v The output...

Page 122: ...ample Users user id adsknlm 5 Start the Autodesk Network License Manager service by entering the following string in Terminal NOTE In the string replace acad lic and debug log with your license file name and log file name sudo lmgrd c acad lic l debug log To update FLEXnet in Linux You should be logged in with the same user ID you used when installing the FLEXnet files for example home userid adsk...

Page 123: ...ions files you can specify the same behavior on all license servers or implement particular differences among the servers NOTE For options file changes to take effect on a license server you must save the options file and then reread the license file Use the options file to set parameters for the following server related features Report log file License borrowing License timeout You can also set u...

Page 124: ...d tab click Reread License File 4 Close LMTOOLS To create an options file on a Mac OS X or Linux platform 1 Open a text editor enter the parameters you want and then save the document as a file named adskflex opt to the same location where you saved the license file NOTE Make sure you save the file with the extension opt The default extension txt is not recognized by the Network License Manager 2 ...

Page 125: ...ted It is recommended that you use this option to retain a history of log entries Mac OS X or Linux Procedure To create a report log 1 In a text editor open the options file adskflex opt 2 In the options file enter the following syntax on its own line REPORTLOG must be uppercase REPORTLOG report_log_path For example the syntax REPORTLOG Users user id NLM report rl means that a report log named rep...

Page 126: ...wing parameters 1 In the options file enter the following syntax on its own line BORROW_LOWWATER must be uppercase BORROW_LOWWATER feature_code n In the BORROW syntax feature_code is the name of the product in the license file and n is the minimum number of licenses that must remain on the server When this number is reached no more licenses can be borrowed For example the syntax BORROW_LOWWATER Au...

Page 127: ...s file a user s license is reclaimed by the license server if the product is idle on a computer for more than the timeout period you define IMPORTANT License timeout is not supported by all Autodesk products If a user s license is lost because of the idle timeout the product attempts to claim a new license once the user uses the product again If no license is available the user can save work befor...

Page 128: ...ocumentation is installed in the Network License Manager directory Frequently Asked Questions about Network Licensing This section outlines some common questions and their solutions with regards to software licenses and licensing your product s For additional advice and assistance go to Autodesk Support click your product name and search in the Knowledgebase for your product What is the difference...

Page 129: ...This means you get a true floating license A network licensing system can also be configured to allow users to borrow a license for a limited time to use on a computer disconnected from the network How does the licensing process use the Internet An Internet browser is used to facilitate license activation After installing your product you can operate in trial mode for a specified period typically ...

Page 130: ...sed to manage license distribution Each distributed license server has a unique license file and a fixed number of licenses If one distributed license server fails the other servers are still able to distribute their licenses Ethernet address See host ID feature code A license file parameter that represents the product that is supported by that license file FLEXnet The Flexera Software license man...

Page 131: ... adskflex or adskflex exe lmtools or lmtools exe A graphical user interface utility for administering the FLEXnet license technology See also lmutil or lmutil exe lmutil or lmutil exe A command line utility used to administer the FLEXnet license technology See also lmtools or lmtools exe master daemon Seelmgrd or lmgrd exe network license installation A type of Autodesk product installation that r...

Page 132: ...log file A file used with FLEXnet to provide information about network license usage The options file sets parameters for the report log vendor daemon See adskflex or adskflex exe 126 Chapter 4 Licensing Guide ...

Page 133: ... 15 batch files deploying program with 49 running 52 samples 50 borrowing licenses 106 configuring 120 returning licenses 109 BORROWLICENSE command 108 C CD ROM installing to Windows 33 change license type 8 cleaning hard drives 63 client installing on Mac 33 client computers assigning deployments 54 restoring master systems 63 verifying deployments 57 combined product versions license file exampl...

Page 134: ... features 9 firewall 100 firewall and license server 67 FLEXnet tools 110 documentation 120 options file 117 120 updating 113 G glossary 69 123 graphics cards certified 28 option settings Windows 28 group policies 53 verifying deployments 57 group policy object GPO 54 H hard disks cleaning 63 hardware changes and license errors 79 hardware requirements Network License Manager Linux 85 Mac OS X 86 ...

Page 135: ...cense server 91 single or distributed server package license 94 license files examples 90 package license examples 93 package license overview 93 understanding 87 license information display 74 license manager daemon 87 license server Windows 111 license server models 4 43 81 distributed 82 redundant 83 single 81 license servers borrowing licenses 106 configuring 100 Linux 104 Mac OS X 102 options...

Page 136: ...oft System Center Configuration Manager 57 58 Microsoft Windows configuring license servers 100 Network License Manager system requirements 83 migrate custom settings 10 MSP files 44 66 Mudbox Help Local install 20 multi seat stand alone installations 61 multi seat stand alone licenses 71 74 N network installations batch files 49 deployment 40 group policies 53 imaging software deployments 62 type...

Page 137: ...system 63 return dates for licenses 106 returning borrowed licenses 106 109 RETURNLICENSE command 110 running batch files 52 S SAMreport Lite 64 SATA RAID environments 61 SCCM System Center Configuration Manager 57 SCCM packages 58 serial number 1 7 serial numbers stand alone installation 30 31 serial numbers updating 75 servers host names and IDs 98 license servers 98 100 Linux configuration 104 ...

Page 138: ... utilities 2 12 3ds Max 16 tools and utilities installing 68 transfer files exporting 77 importing 78 transfer of license 76 transferring licenses 76 Trial licenses 71 trial mode 36 True Color 28 typical settings 5 U uninstall product 8 68 uninstalling Network License Manager on Windows 105 updating FLEXnet tools 113 upgrading Network License Manager 98 usage based license 71 user profile settings...