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GDO-11v1 Ero® 

Owner Installation Instructions

1.  This Warranty is given by Automatic Technology (Australia) 

Pty Ltd (ABN 11 007 125 368) (ATA), 6-8 Fiveways Boulevard, 
Keysborough 3173, 1300 133 944, sales@ata-aust.com.au

2.  The Competition and Consumer Act 2010 (including the 

Australian Consumer Law) and other relevant statutes provide a 
set of statutory consumer guarantees and other legal rights that 
cannot be excluded, restricted or modifi ed by contract.  This 
Warranty is in addition to and does not affect any of your rights 
under the Australian Consumer Law and other relevant statutes.

3.  Our goods come with guarantees that cannot be excluded 

under the Australian Consumer Law.  You are entitled to a 
replacement or refund for a major failure and for compensation 
of any other reasonably foreseeable loss or damage.  You are 
also entitled to have the goods repaired or replaced if the 
goods fail to be of acceptable quality and the failure does not 
amount to a major failure.

4.  Subject to your non-excludable rights under the Australian 

Consumer Law, ATA expressly excludes any liability for 
consequential loss, incidental or indirect damages (including 
but not limited to damages for loss of business profi ts, business 
interruption and loss of business information) due to a defect of 
the GDO-11 EroTM (Product).  In particular any loss or damage 
caused to other equipment or accessories used with the 
product or any loss resulting from a delay in repair is excluded 
to extent permitted by law.  

5.  Subject to all of the matters set out below, ATA warrants in 

relation to the Product that: 

(a) the Product’s overhead door opener drive units will be free of 

any defects in material and workmanship for at least 24 months 
after the date of purchase (as evidenced by the sales docket 
receipt), or 5,000 cycles, which ever occurs fi rst; and

(b) the Product’s other components and accessories will be free of 

any defects in material and workmanship for at least 12 months 
after the date of purchase (as evidenced by the sales docket 
receipt).

6.  No additional warranty will apply for Products repaired during 

the relevant warranty period.

7.  For all Products repaired outside the warranty period, a six (6) 

month warranty that the Product will be free of any defects in 
material and workmanship will apply from the date of dispatch 
of the Product to you.  ATA may charge you for any repairs 
undertaken outside the warranty period, and will provide you 
with a quotation in relation to any such costs for your approval 
before proceeding with any repairs.

8.  This Warranty applies only where you:
(a) immediately notify ATA at the contact details provided 

in paragraph 1 above or notify the or the retailer that you 
purchased the Product from of the alleged defect;

(b) return the product to the retailer that you purchased the 

Product from; and 

(c)  present the relevant sales docket and this Warranty document 

to the retailer to confi rm the date of purchase.

9.  Except for this Warranty, ATA gives no warranties of any kind 

whatsoever (whether express or implied), in relation to the 
product, and, subject to paragraph 1 above, all warranties of 
whatsoever kind relating to the product are hereby excluded.

10. This Warranty excludes damage resulting from:
(a) normal wear and tear;
(b) accidental damage;
(c)  incorrect installation of the Product;
(d) blown fuses, electrical surges, power surges or power spikes;
(e) theft, fi re, fl ood, rain, water, lightning, storms or any other acts 

of God;

(f) any installation, confi guration or use of the Product contrary to 

the instructions supplied with the Product;

(g) maximum continuous operating time exceeding 1 minute in 10;

(h) the operating force exceeding 15kg* (150 Newton) when moving 

the door manually to the open or closed position;

(i)  the door surface area exceeding 13.5m2;
(j)  the door used with the Product not being in safe working order and 

condition;

(k)  repairs which are not authorised by ATA;
(l)  any failure to install or maintain the Product in accordance with the 

instructions supplied with the Product;

(m) any use which is not in accordance with the instructions provided 

with the Product;

(n) deliberate or negligent damage to the Product;
(o) any unauthorised modifi cation to the Product;
(p) faulty or unsuitable wiring in the building in which the Product is 

installed;

(q) damage caused by insects;
(r)  any cost or expense relating to the recall of the Product;
(s)  installation of a residential garage door opener in a commercial 

or industrial premises or in a dwelling other than a single-family 
dwelling;

(t)  radio or electrical interference; or
(u) acts or omissions of any person (including service providers 

approved by ATA) other than ATA.

11. ATA’s liability under this Warranty is limited, at ATA’s absolute 

option, to replacing or repairing the product which ATA, in its 
unfettered opinion, considers to be defective either in material 
and/or workmanship or to credit the dealer with the price at which 
the product was purchased by the dealer.

12. This Warranty does not extend to cover labour for installation of the 

Product following repairs, the cost of which must be borne by you.

13. This Warranty is limited to Return-to-Base (RTB) repair and does 

not cover labour for on-site attendance, the cost of which must be 
borne by you.

14. Except as specifi ed in this Warranty, ATA will not charge you for any 

repairs or replacements conducted under the Warranty.  However, 
ATA will charge you for any repairs which are not within the scope 
of this Warranty (or which are not required to be undertaken free of 
charge pursuant to the Australian Consumer Law).

15. This Warranty is void if the Product is not returned to the 

manufacturer in original or suitably secure packaging.

16. This Warranty is only applicable for repairs to the product carried 

out within Australia. 

17. This Warranty does not cover consumable items including, without 

limitation, globes, batteries and fuses. 

18. This Warranty is not transferable. 
19. Where the Product is retailed by any person other than ATA, except 

for the warranty set out above, such person has no authority from 
ATA to give any warranty or guarantee on ATA’s behalf in addition 
to the warranty set out above.

20. Any provision of this Warranty that is prohibited or unenforceable 

in any jurisdiction is ineffective as to that jurisdiction to the extent 
of the prohibition or unenforceability.  That does not invalidate 
the remaining provisions of this Warranty nor affect the validity or 
enforceability of that provision in any other jurisdiction.

21. Products presented for repair may be replaced by refurbished 

goods of the same type rather than being repaired.  Refurbished 
parts may be used to repair the Product.

NOTES:
1.  One (1) cycle = one (1) open and one (1) close action of the door.
2.  This Warranty is to be read in conjunction with the owner’s copy of 

the installation instruction manual.

3.  * The door that the Product is used with should be balanced in such 

a way that the user is able to open or close the door manually using 
a force not greater than 150 Newton (15 kg), other than to initially 
cause the door to start moving, which may require force in excess of 
that specifi ed in this paragraph.

Warranty and Exclusion of Liability

Summary of Contents for GDO-11v1 Ero

Page 1: ...GDO 11v1 Ero Overhead Garage Door Opener Featuring TrioCode Technology Technical Document Installation Manual v1 04 14 Dec 2011 English Part 13246 Manual ...

Page 2: ...wfully excluded hereby expressly disclaims all conditions or warranties statutory or otherwise which may be implied by laws as conditions or warranties of purchase of an Automatic Technology Australia Pty Ltd Overhead Door Opener Automatic Technology Australia Pty Ltd hereby further expressly excludes all or any liability for any injury damage cost expense or claim whatsoever suffered by any perso...

Page 3: ...fety Obstruction Forces 20 Safety Obstruction Force Test 20 Adjusting Safety Obstruction Forces 21 Coding Transmitters 22 Door 22 Vacation Mode 22 Auxiliary Out Put 22 Pet Mode 23 Courtesy Light 23 Remotely Coding Transmitters 24 Erasing Transmitter Codes 24 Accessories 25 Photo Electric Beam Installation 25 Key switch 25 Auxiliary output 25 Battery Backup installation 26 SmartSolar Installation 2...

Page 4: ... to follow this warning DO NOT allow children to operate the Ero Serious personal injury and or property damage can result from failure to follow this warning Regularly check to make sure that the Safety Obstruction Force is working correctly and is tested and set as per page 20 of this manual Failure to follow these instructions could result in serious personal injury and or property damage This ...

Page 5: ...ener Connect the opener to a properly earthed general purpose 240V mains power outlet installed by a qualified electrical contractor Disconnect the power cord from mains power before making any repairs or removing covers Only experienced service personnel should remove covers from the opener In order for the Ero to sense an object obstructing the door way some force must be exerted on the object As...

Page 6: ...rts such as cams and microswitches During installation the handheld transmitter can be programmed to set the limits positions ISS intelligent safety obstruction system While the door is performing a close cycle should it hit an obstacle or be restricted in some manner it will automatically reverse The amount of force the door should encounter before reversing is automatically adjusted by the doors...

Page 7: ...e vacation mode can be used when the door is left idle for long periods of time Pet Pedestrian mode The transmitter can be programmed to open the door to an adjustable partial height so that the family pet can enter and exit the garage at any time You may also wish to open the door to a height suitable only for pedestrian access Photo Electric PE Beam optional The opener has an input to connect a ...

Page 8: ...essing PLUS or MINUS buttons will increase or decrease the amount of force The Force Margin Set should only be used if environmental factors wind etc affect the door s operation OPEN LIMIT LED green the LED is very helpful during installation It illuminates and flashes when the door is opening and remains steady on when the open limit position has been reached PLUS button green is used during insta...

Page 9: ...Owner Installation Instructions GDO 11v1 Ero 9 12 01 02 03 04 05 06 07 08 09 10 11 01 fig 13 16 14 15 ...

Page 10: ...l sleeves and three C rail tracks 1 x Shuttle assembly Fig 2 1 x Installation Manual Power Head And Accessory pack 1 x GDO 11v1 Ero drive unit Fig 3 1 x TrioCode Transmitter pack Fig 3 Pack includes 1x four button keyring transmitter and 1x two button keyring transmitter with batteries 2 x Door attachment arms Fig 3 1 x Accessory and hardware pack Fig 3 1 x Installation Manual Pre Assembled Single...

Page 11: ...d lay chain out on floor do not allow chain to twist Loop the chain onto the pulley of tension chain assembly Slide the tension chain assembly with chain into the track Fig 06 Slide shuttle assembly into opener end the track assembly Be sure to insert shuttle assembly with hole side toward the door as shown with arrow in Fig 07 Push the sprocket support into opener end of the track Feed the chain t...

Page 12: ...sprocket and also wrapped around the centre of the pulley i Use a spring scale to measure required force to pull the shuttle adjust 1 2 tension hex bolt Fig 09 to tension the chain j Move the shuttle back to the centre of the track to re test the force with spring scale Fig 10 k Continue to adjust the tension hex bolt until a force of 8kg to 8 5 Kg is achieved Door end Opener end Door end Opener e...

Page 13: ...Locate shaft into sprocket Shaft Mushroom Head Screw Taptite S M4 x 8 Track bracket x2 Step 2 Secure C Rail to Drive Unit Locate and insert the shaft of drive unit into the C Rail s sprocket Fig 11 Fix the two track brackets with four screws supplied in accessory pack Fig 12 a b ...

Page 14: ...5 For a sectional panel door on tracks Fig 13 proceed with the installation from Step 4 For a one piece door on tracks Fig 14 proceed with the installation from Step 4 For a one piece door without tracks on springs Fig 15 proceed with the installation from Step 8 13 fig 14 fig 15 fig Door Sectional door with track Door Track One piece door with track One piece door without track ...

Page 15: ...s are solid and sound so as to form a secure mounting platform Step 6 Attach The Rail To The Wall Bracket Attach the C Rail assembly to the wall bracket with the 90mm long clevis pin and secure with the supplied snap pin Fig 18 Leave the drive unit in its packing box for protection during installation Step 7 Secure The Drive Unit To The Ceiling Raise the drive unit from the packing box and support...

Page 16: ...sing the bracket as a template mark a minimum of two holes and drill with appropriate size bit For a more secure fitting the wall bracket can be anchored using more than two holes Secure the bracket to the wall using IF CONCRETE OR BRICK 8mm 5 6 loxins dynabolts IF TIMBER wood screw 20 or similar min 50mm Attach the bracket and C Rail with supplied pins Fig 18 WARNING Make sure concrete brick wall ...

Page 17: ...rack Assemble the bent arm connecting to the door to the right side of the straight arm connecting to the shuttle with bolts and nuts supplied in the accessory pack Fig 25 Always use both bent and straight arms Connect the assembled arm to the bracket and the disengaged trolley with clevis and snap pins The angle A must be more than 10 Fig 26 WARNING Connecting the bent arm the other way around ma...

Page 18: ...alfway up turn the DATUM ADJUST screw until the light goes off then turn back one notch to illuminate again Step 14 4 Set the Limits Positions Press and hold the MINUS button until the door reaches the desired close limit position Single presses will inch the door closed Fig 30 Press the LIMIT SET button to store the close position into memory Fig 30 Press and hold the PLUS button until the door r...

Page 19: ...too far press Button 1 to inch the door towards open When happy with the close limit position press Button 2 to store this in memory Press Button 1 to open the door When approx 2 cm from the desired open position release button 1 A brief press of Button 1 will allow you to inch the door open Keep doing this until the door reaches the desired open limit position If the door is opened too far press ...

Page 20: ...lectric beams must be installed if the closing force at the bottom edge of the door exceeds 400N 40kg force Step 16 1 Testing Close Cycle Press the OPERATE button to open the door Fig 33 Place a piece of timber approximately 40mm high on the floor directly under the door Fig 34 Press the OPERATE button to close door The door should strike the object and start to re open Step 16 2 Testing Open Cycle...

Page 21: ... down FORCE MARGIN SET button Fig 35 While holding the FORCE MARGIN SET button press the MINUS button Each press decreases the force margin Fig 35 The CLOSE LIMIT LED will flash each time the MINUS button is pressed to indicate a force decrease If the CLOSE LIMIT LED is on continuously when pressing the MINUS button this indicates that the minimum setting has been reached Test the force again as pe...

Page 22: ...d will beep two times on second press Fig 39 Press one of the four 4 buttons on the transmitter for two 2 seconds pause for two 2 seconds then press the same button again for two 2 seconds Release DOOR CODE button Press and hold the transmitter button for six 6 seconds to set Vacation Mode The door code LED will stay lit while Vacation Mode is active To reset Vacation Mode press the same button fo...

Page 23: ...itter button to test To change the default pet pedestrian door opening position refer Step 25 Step 18 5 Coding a Transmitter Button to the Courtesy Light The transmitter can be programmed to operate the courtesy light on the opener independently of the door moving Briefly press the DOOR CODE button four times then press it again and hold will beep five times on fifth press Fig 42 Press one of the fou...

Page 24: ... for two seconds and then release Wait for 10 seconds and then press the new transmitter s button to test Step 19 1 Deleting a Stored Transmitter Code Select the transmitter you want to delete Press and hold the DOOR CODE BUTTON Fig 44 Press the transmitter button you would like to delete for two seconds pause for two seconds press again for two seconds and then release Release the DOOR CODE BUTTO...

Page 25: ...s Check to make sure that the height of the beam and type used give maximum protection possible WARNING Install the PE Beams as per diagram in Fig 46 Tampering with PE Beams could result in serious personal injury and or property damage and will void the warranty Step 21 Key Switch Connection GDO 11v1 Ero has the input to connect bell switch or key switch to open or close the door Connect the key ...

Page 26: ...is off This is a result of a residual charge in the batteries a b c d e f g h 49 fig i Connect battery harnesses item 3 and 4 together Fig 49 j Reconnect the power Step 23 2 Testing Battery Backup Press either the OPERATE button or transmitter to test the opener Whilst door is in motion disconnect mains power the door should continue to operate as normal NOTE Wait for the door to complete its trave...

Page 27: ...eed the Solar Panel s cable through black grommet located on the top of the metal plate Connect the red wire to the Charger Board s SOLAR connector and the black wire to the SOLAR connector Fig 52 WARNING During Step 24 3 the opener will become active Step 24 3 Mount Connect the Battery Mount the Battery Box close to the opener Feed the 2 core 18awg gauge cable supplied through the Battery Box s g...

Page 28: ...g illuminated If a Pet Mode button is pressed while the door is moving the door will stop If a Pet Mode button is pressed when the door is in the Pet Mode position then the door will close Step 26 Installing the Wall Mounted Transmitter Optional Remove the faceplate from the transmitter Affix the baseplate in a convenient wall location Fig 55 that is out of reach of children at a height of at least...

Page 29: ...m 100 kg Minimum Clearance Bottom of C Rail to highest point of door travel 25mm Short term peak force 650N 65kg Lift force 400N 40kg Nominal force 150N 15kg Receiver type Multi frequency FM Receiver Receiver code storage capacity 8 x 4 button transmitter codes Transmitter frequency 433 47 433 92 434 37 MHz Coding type TrioCode Number of code combinations Over 4 29 billion random codes Code genera...

Page 30: ...on Auxilary function Pet mode and Light function FORCE MARGIN SET OPEN Increases the obstruction force margin setting FORCE MARGIN SET CLOSE Decreases the obstruction force margin setting FORCE MARGIN SET then SET Resets the factory default force margin settings CLOSE for 6 secs Clears the door limits set positions Limits then need to be reset PLUS for 6 secs Enters pet pedestrian position mode SE...

Page 31: ...d to be reset Reset limits positions Refer Step 15 4 on page 19 Door will not open fully Door limits position need to be reset Reset limits positions Refer Step 15 4 on page 19 Courtesy light not working Faulty light Replace lamp PE Beam click but door does not reverse open when PE Beam is obstructed during close cycle Wrong value of resistor is used PE Beam or wiring faulty PE Beam not aligned co...

Page 32: ...hen the door contacts a 40mm high object placed on the floor AS3350 NOTE If the door does not operate smoothly call your installer Yearly Automatic Technology suggests you contact your installer to perform an annual door service CAUTION Frequently examine door particularly cables springs and mountings for signs of wear damage or imbalance Do not use if repair or adjustment is needed since a fault i...

Page 33: ...Owner Installation Instructions GDO 11v1 Ero 33 Parts Listing ...

Page 34: ... use of the Product contrary to the instructions supplied with the Product g maximum continuous operating time exceeding 1 minute in 10 h the operating force exceeding 15kg 150 Newton when moving the door manually to the open or closed position i the door surface area exceeding 13 5m2 j the door used with the Product not being in safe working order and condition k repairs which are not authorised ...

Page 35: ...Owner Installation Instructions GDO 11v1 Ero 35 ...

Page 36: ... Pty Ltd No part of this document may be reproduced without prior permission In an ongoing commitment to product quality we reserve the right to change specification without notice E OE Automatic Technololgy Australia Pty Ltd ABN 11 007 125 368 6 8 Fiveways Boulevard Keysborough Victoria 3173 Australia P 1300 133 944 61 2 9722 5666 International Enquiries Only E sales ata aust com au www ata aust c...

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