GDO-8 Instruction Manual
18
Symptom
Possible cause
Remedy
The opener does
not work from the
transmitter
The opener does not have power
The battery in the transmitter is flat
Transmitter does not contain
TrioCode
TM
128 Technology
The opener has been put into
“Vacation Mode”
The transmitter button is not
programmed to operate the door.
Door Code LED is flashing yet the
opener is not working.
Plug a device of similar voltage (e.g. a hairdryer) into
the power point and check that it is OK
Replace the battery
Check that the transmitter has grey buttons and the
model number on the back displays V2. Contact
dealer for support if otherwise.
Turn off “Vacation Mode”
(Section 14)
Code in the transmitter
Ensure the correct button on the transmitter is being
pressed.
One transmitter works
but the other/s do not
Faulty transmitter
Flat battery
Replace transmitter
Replace battery
The motor is running
but the door remains
stationary
The opener is disengaged
Re-engage the opener
The transmitter range
varies or is restricted
Variations are normal depending on
conditions e.g. temperature or external
interference
The battery life is exhausted
Position of the transmitter in the motor
vehicle
Make sure you can see the door when you use the
transmitter.
Check the battery status by pressing a button
(flashing or no light requires battery to be changed)
Aim the transmitter through the windscreen.
The door reverses for
no apparent reason
This may occur occasionally from
environmental conditions such as areas
that are windy, dusty or have extreme
temperature changes.
If Safety beams are installed they may
be partially obstructed.
Ensure the door runs smoothly before increasing the
force pressure.
Ensure the beam path is not obstructed. Check the
Alignment.
The door stops or
moves very slowly.
Garage door in poor condition e.g.
springs may be broken.
Check the door’s operation.
The SERVICE LED has
started to flash and
is beeping numerous
times
A Fault has been detected. The fault
will be active each time an attempt is
made to operate the door.
Record opener function (How many beeps?) then
press the SET button once to reset the opener. If the
fault continues to be tripped contact 1300 133 944
for support.
21. Troubleshooting
