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Troubleshooting

What to do When the Scanner Displays a Fault/Trouble Code...51
What to do for a "Vehicle Is Not Responding" Message .............51
Screen Contrast Problems...........................................................52
How to Reset the Scanner...........................................................52
Scanner Screen Menu Trees .......................................................53

Operational Data Items

OBD-II Generic Operational Data Items ......................................57
Enhanced OBD-II Operational Data Items...................................59
OBD-II Oxygen Sensor Test Readings ........................................61
GM Operational Data Items .........................................................63
Ford DCL Operational Data Items ...............................................76
Chrysler Operational Data Items .................................................79

Upgrade, Update, Specifications

Scanner Upgrade - Adding Capability (Phone or Internet) ..........85
Registration Card .........................................................................86
Scanner Update - Loading New Software Version ......................86
System Information ......................................................................86

Set the Time Units for Capture Mode.........................................87

Technical Description of OBD-I and -II.......................................89

Product Warranty Policy .............................................................92

Additional Products / Accessories.............................................93

Index ..............................................................................................95

Registration Card

Please complete the enclosed Registration Card and return it, or
call 480.804.1673. It is the only way AutoXray can notify you of
future updates / upgrades for your scanner.
Thank You for buying the EZ-SCAN Scanner from AutoXray, the
leading provider in cost effective automotive diagnostic scanners.

T

ABLE OF

C

ONTENTS

(C

ONT

.)

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Summary of Contents for EX-SCAN 5000

Page 1: ...USERS MANUAL...

Page 2: ...regarding available recycling and or disposal options Use and Care Stay alert pay attention to what you are doing and use common sense when operating the scanner Several operational tests require the...

Page 3: ...R Lamp Chrysler 1989 95 23 Customizing Data Items 25 MON OBD II GM OBD I Chrysler OBD I Capture Mode 25 Oxygen Sensor Tests OBD II 29 Readiness Tests OBD II 30 SCAN Ford SCAN the KOEO Codes Ford 33 SC...

Page 4: ...ade Update Specifications Scanner Upgrade Adding Capability Phone or Internet 85 Registration Card 86 Scanner Update Loading New Software Version 86 System Information 86 Set the Time Units for Captur...

Page 5: ...e on the market today The compact design has received proprietary patents and makes these scanners so simple and easy to use INTRODUCTION Page 5 Display Screen MODE Keys ENTER Key POWER ON OFF Key CON...

Page 6: ...de sure your new scanner is computer safe It WILL NOT accidentally deploy airbags change transmission gears affect ABS brake performance or fire injectors and ignition systems Additional Features OBD...

Page 7: ...vere property damage or personal injury CAUTION the word CAUTION in this font is used to identify an operation or activity that could cause property damage or personal injury NOTE the word NOTE in thi...

Page 8: ...re put in according to the diagram on the back of the battery compartment door Refer to the illustration below Figure 2 Battery Compartment If the screen becomes too dim to view the batteries need to...

Page 9: ...reen then press ENTER 3 Use the arrow keys until the correct vehicle manufacturer name is highlighted then press ENTER to select it select OBD II Generic if your specific OBD II manufacturer is not li...

Page 10: ...CONFIG Key to Cancel and return to the initial screen Adjust the Display Contrast and Backlight The contrast on your EZ SCAN scanner can be adjusted for easier Viewing under different lighting conditi...

Page 11: ...es with the comput er and sensors in your vehicle through a special con nection cable The scanner cable is plugged into a con nector on the top of the scanner and into a computer interface connection...

Page 12: ...s with OBD I 1982 1995 vehicles with a 12 pin ALDL Ford Connector Works with OBD I 1983 1995 Ford vehicles with EEC IV computers OBD II Manufacturer Specific Connector Blue For 1994 1995 GM OBD I vehi...

Page 13: ...t the Customer Support page on the AutoXray web site www autoxray com 2 Make sure that all the pins are straight and that the connecting surfaces are free of oils grease and moisture CAUTION Do not fo...

Page 14: ...age 8 if you need to configure the scanner Scanning the Vehicle 1 Press POWER to display the EZ SCAN scanner opening screen 2 Turn the vehicle ignition key to ON or start the engine 3 Press SCAN When...

Page 15: ...ea Network protocols are all supported 4 OBD II The scanner will indicate the MIL status Malfunction Indicator Lamp or Check Engine Light ON or OFF If there are Trouble Codes stored in the OBD II syst...

Page 16: ...d the vehicle has not been scanned the scanner will display Press the Scan key to Scan New Data Refer to Scanning the Vehicle on page 13 The EZ SCAN scanner DOES NOT need to be connected to the vehicl...

Page 17: ...The total number of sensors and sensor types will vary with each type of vehi cle NOTE The p and q arrow keys will step through the sensors 1 at a time and the t and u arrow keys will page through the...

Page 18: ...the scanner and to the vehicle then press POWER 2 Press DATA to display the Data menu Make sure 1 Operational Data is highlighted then press ENTER 3 To toggle real time monitoring ON and OFF press MO...

Page 19: ...creen Before You Start OBD II Freeze Frame is only available on certain OBD II vehi cles Your vehicle must be scanned before viewing Freeze Frame data If DATA is pressed and the vehicle has not been s...

Page 20: ...ndicates more information Use the arrow keys to view the additional text Press ENTER to view Freeze Frame operation data VIEW TROUBLE CODES Before You Start Your vehicle must be scanned before clearin...

Page 21: ...1 History Codes or 2 Current Codes 5 If no Trouble Codes are in the vehicle s computer No Trouble Codes Found will be displayed If a Trouble Code is detected the fault and its description will be disp...

Page 22: ...uble codes If DATA is pressed and the vehicle has not been scanned the scanner will display Press the Scan key to Scan New Data Refer to Scanning the Vehicle on page 13 Clearing Trouble Codes 1 Make s...

Page 23: ...set feature is only available on Chrysler trucks vans and 1991 and later Jeeps Resetting the EMR Lamp 1 Make sure the EZ SCAN scanner cable is correctly connected to the scanner and to the vehicle the...

Page 24: ...the opening screen 4 After the EMR lamp has been reset Function Successful will be displayed Press DATA to dis play the opening screen Page 24 AutoXray 6000 CHRY 95 VIN C 1 Op Data 2 Trouble Codes 3...

Page 25: ...modes NOTE The maximum number of data items that can be viewed in Capture Mode is 20 Before You Start Use Capture Mode to help diagnose intermittent problems that occur while driving the vehicle by c...

Page 26: ...apturing the Problem 1 Make sure the EZ SCAN scanner cable is out of the driver s way and is correctly connected to the scanner and to the vehicle then press POWER 2 Press MON to display Monitor menu...

Page 27: ...even if all seven sym bols are not displayed The scanner always keeps the most recent data while waiting for ENTER trigger point to be pressed After the T is displayed wait for capture to com plete Pr...

Page 28: ...nges as you move up and down the capture time line The indicates time intervals before the trigger point and indicates time intervals after the trigger point Use the t and u arrow keys to view other s...

Page 29: ...ermined from the sensor data Your vehicle must be scanned before viewing Oxygen Sensor Test data If MON is pressed and the vehicle has not been scanned the scanner will display Press the Scan key to S...

Page 30: ...as not been scanned the scanner will display Press the Scan key to Scan New Data Refer to Scanning the Vehicle on page 13 1 Press POWER to display the EZ SCAN scanner opening screen 2 Press MON to dis...

Page 31: ...Test Results OBD II OBD II Your scanner must be connected and the key in the ON position before viewing OBD II Readiness Test data If MON is pressed and the vehi cle has not been scanned the scanner w...

Page 32: ...TE OBD II equipped vehicles are required to report the results of diagnostic tests for all non continuously monitored emissions related components for instance the catalytic converter or the EGR valve...

Page 33: ...Memory Codes 1 Run the engine until it is at normal operating temperature 2 Make sure ALL electrical loads air conditioning radio blower fan etc are OFF 3 Connect the EZ SCAN scanner cable to the sca...

Page 34: ...trieved from the vehicle com puter A normal scan can take up to three minutes Vehicles equipped with 4 9 liter engines with a manual transmission Push the clutch in during the entire test Vehicles equ...

Page 35: ...f these trouble codes are stored repeat the scan with the nec essary steps to eliminate the problem For example the error RPM too low dur ing KOER test can be corrected by pressing the gas pedal to th...

Page 36: ...isplay a Scan menu Make sure 1 KOEO KOER Scan is highlighted then press ENTER 5 When the scanner is ready to scan the vehicle ENTER to Scan will be displayed on the screen Press ENTER to start scannin...

Page 37: ...throttle 9 After the scanner has completed the KOER scan the Scan Successful message will be displayed on the screen fol lowed by the opening screen If these steps are not completed correctly the eng...

Page 38: ...L scan 1 Connect the EZ SCAN scan ner cable to the scanner and to the vehicle EEC IV computer connector then press POWER to display the EZ SCAN scan ner opening screen 2 Turn the vehicle ignition key...

Page 39: ...Data Items for your vehicle refer to Ford DCL Operational Data Items on page 57 Before You Start Your vehicle must be scanned before viewing the KOEO codes If DATA is pressed and the vehicle has not...

Page 40: ...the screen indicates more information Use the arrow keys to view the addi tional text Use the t and u arrow keys to view any other faults 4 Press DATA to exit Data mode and display the opening screen...

Page 41: ...y Code is detected the fault and its descrip tion will be displayed on the scan ner screen The fault code number will be displayed in the upper left cor ner of the screen A down arrow on the screen in...

Page 42: ...e in the vehicle s computer code 11 or code 111 System Pass will be displayed If a fault is detected the fault and its description will be displayed on the scanner screen The fault code num ber will b...

Page 43: ...allows you to review the data at a later time or to use EZ PC to load the data into a computer Viewing the DCL Data 1 If the EZ SCAN scanner is not ON press POWER to display the open ing screen 2 Pres...

Page 44: ...to the scanner and to the vehicle then press POWER 2 Press DATA to display the Data menu Use the arrow keys until 5 DCL Data is highlighted then press ENTER 3 To toggle real time monitoring ON and OF...

Page 45: ...airs were done correctly by doing a new scan after clearing the codes Your vehicle must be scanned before clearing trouble codes If DATA is pressed and the vehicle has not been scanned the scanner wil...

Page 46: ...the wiggle test then tap ping wiggling or mov ing suspect wires or sensors may reveal an intermittent short or open in the circuit CAUTION Do not drive the vehicle while doing this test 1 Make sure th...

Page 47: ...the opening screen 4 Tap wiggle or move wires and sensors to detect a fault 5 FAULT will be displayed if a fault is detected during the test NO FAULT will be displayed if there are no faults detected...

Page 48: ...cable is out of the driver s way and is correctly connected to the scanner and to the vehi cle then press POWER 2 Press MON to display Monitor menu Use the arrow keys until 2 DCL Capture is highlighte...

Page 49: ...ress ENTER at any time even if all seven symbols are not dis played The scanner always keeps the most recent data while waiting for ENTER trigger point to be pressed After the T is displalyed wait for...

Page 50: ...to view data changes as you move up and down the capture time line The indicates time intervals before the trigger point and indicates time intervals after the trigger point Use the t and u arrow key...

Page 51: ...k for obvious damage to any wires or vacuum hoses 3 Locate a service or repair manual to look up the troubleshooting tree for that fault code 4 Follow the tree to determine the cause of the code NOTE...

Page 52: ...erienced problems concerning screen contrast with newer batteries like the Duracell Ultra These batteries produce a higher than normal voltage and can affect the scanner screen contrast making the scr...

Page 53: ...g Unit GM Year Ford Year Chrysler Year OBD II Generic GEO OBD II Honda OBD II Hyundai OBD II Isuzu OBD II Kia OBD II Mazda OBD II Mitsubishi OBD II Nissan OBD II Subaru OBD II Scanner Screen Menu Tree...

Page 54: ...xit SCAN Ford 1 KOEO KOER Scan 2 DCL Data Scan MON OBD II 1 Capture Mode 1 Start Capture 2 View Data 2 Oxygen Tests 1 O2 Select 1 2 O2 Select 2 supports up to 8 sensors 3 Readiness Tests 4 Test Result...

Page 55: ...Customize Data 6 EZ PC DATA GM OBD I 1 Op Data 2 Trouble Codes 3 Clear Codes 4 EZ PC DATA Ford OBD I 1 KOEO Codes 2 Memory Codes 3 KOER Codes 4 Clear Codes 5 DCL Data 6 EZ PC DATA Chrysler OBD I 1 Op...

Page 56: ...nced OBD II Operational Data Items on page 59 See OBD II Oxygen Sensor Test Readings on page 61 See GM Operational Data Items on page 63 See Ford DCL Operational Data Items on page 76 See Chrysler Ope...

Page 57: ...during cold starts The PCM converts the voltage from the sensor to a temperature Engine RPM Engine Speed reading displayed in revolutions per minute Fuel Pressure Gage Range 0 to 765 kPaG Fuel pressu...

Page 58: ...t level for the On Board Diagnostics designed for the vehicle OBD II CARB Vehicle designed with OBD requirements for California Air Resource Board OBD II OBD Fed EPA Vehicle designed with OBD requirem...

Page 59: ...hat specific parameters are available The list below is a sample of the type of additional data items that are available for Enhanced OBD II Please check the AutoXray website for the latest upgrade in...

Page 60: ...Line Press Ctrl kPa Hg PSI EGR Sensor Volts Long Term Cell Numeric EGR Valve Posn Percentage Long Term Trim Bank1 Percentage Engine Load Percentage Long Term Trim Bank2 Percentage Engine Run Time Sec...

Page 61: ...Volts Throttle Posn Volts Power Take Off Engaged Not Eng Throttle Sensor Volts Rear O2 Sensor Volts Total Misfires Counts Rear O2 Trim Bank1 Percentage Trans Control Light On Off Rear O2 Trim Bank2 P...

Page 62: ...the oxygen sensor to transition from a Rich to Lean condition for the Rich to Lean sensor Switch Time or from a Lean to a Rich condition for the Lean to Rich sensor Switch Time Minimum Sensor Voltage...

Page 63: ...or freeze up A C Low Pressure Detected Not Detected An indication of whether adequate pressure is available to operate the air conditioning system When detected the pressure has dropped below a safe l...

Page 64: ...help the ECM compensate for changes in altitude Battery Voltage High Yes No If the charging system voltage has exceeded a pre set value value depends on controller package the screen should indicate Y...

Page 65: ...e ECM CCP Duty Cycle of On Time Range 0 to 100 The percentage of time that the vapor absorbing charcoal canister has received an ON command CCP Purge Yes No An indication of whether the engine s vapor...

Page 66: ...Open Range 0 to 100 This parameter represents the percentage opening of the EGR valve that the ECM has calculated for current operating conditions This parameter can be compared to the actual EGR posi...

Page 67: ...is not commanding the solenoid the screen should read OFF EGR Duty Cycle On Range 0 to 100 The amount of time that the solenoid in the exhaust gas re circulation valve has been cycled ON The solenoid...

Page 68: ...e actual open percentage of the EVO back to the ECM to verify correct solenoid operation The ECM will make sure that the actual solenoid command duty cycle matches the feedback duty cycle The solenoid...

Page 69: ...Gear Engaged Disengaged If the ECM is commanding either third gear or fourth gear depends on engine package the screen should show ENGAGED Otherwise the screen should show DISENGAGED History T Codes C...

Page 70: ...be 128 If the exhaust is lean the integrator adds fuel and the reading increases If the exhaust is rich the integrator subtracts fuel and the reading decreases The integrator is a short term fuel comp...

Page 71: ...Oxy Sense Right Oxy Sense mV Range 0 to 1200 mVolts These parameters give the oxygen sensor values corresponding to either the left or right bank of cylinders in multi bank engine applications see Ox...

Page 72: ...consistently low reading indicates that the solenoid is allowed to stay off for longer periods for a richer mixture O2 Cross Counts Oxygen sensor crossover reading which is the number of times that th...

Page 73: ...e command was sent to the device A reading of HIGH indicates that it has not been carried out It is used for QDM 1 2 3 4 A B C or D for the various subdivisions of the quad driver Refer to the vehicle...

Page 74: ...erter pressure In percentage of open 100 is fully open low pressure TCC Clutch Engaged Disengaged An indication whether or not the torque converter clutch is engaged TCC Slippage RPM Range 254 to 254...

Page 75: ...eed MPH A signal from the vehicle speed sensor to the ECM that translates electronic pulses into miles per hour Wastegate Bypass On Off A reading to confirm that the ECM is commanding the wastegate to...

Page 76: ...enheit Engine Speed RPM Engine speed based on the crank position input High Speed Fan On Off The high speed fan is the primary fan for cooling transverse mounted engines The screen should indicate ON...

Page 77: ...olts The oxygen sensor generates an input voltage corresponding to the amount of oxygen in the exhaust The oxygen sensor must reach a certain temperature before the readings are accurate In closed loo...

Page 78: ...voltage Vehicle Speed Sensor MPH Vehicle speed determined from the speed sensor signal input WOT A C Cutoff Yes No When this switch state indicates YES the ECM has detected a Wide Open Throttle condi...

Page 79: ...ment percentage to the base pulse width at each adaptive cell For engine packages with multiple banks 1 represents bank 1 injectors Baro Pressure in Hg The barometric pressure is determined either by...

Page 80: ...ee Charge Temp Closed Loop Yes No If Closed Loop is NO this means that the air fuel mixture is being controlled by PCM tables or sensors other than the oxygen sensor This is the case in a cold start c...

Page 81: ...pulse width for an injector as determined by the PCM The longer the duration the more fuel being added Pulse width will be less for Multi port Fuel Injection MFI because there is an injector for ever...

Page 82: ...nding to the amount of oxygen in the exhaust The oxygen sensor must reach a certain temperature before the readings are accurate In closed loop see Loop Status the PCM will use this sensor for air fue...

Page 83: ...parameter is a relative percentage of throttle open ing based on the learned minimum throttle position Throttle Posn Volts Range 0 to 5 Volts The voltage of the sensor mounted on the throttle shaft th...

Page 84: ...bocharged vehicles the wastegate is used to keep exhaust gases from affecting the impeller of the turbine and pass out through the exhaust The wastegate solenoid will cycle once desired manifold absol...

Page 85: ...tep you through the process see our web site or contact AutoXray for current prices Do the following to UPGRADE your scanner 1 Press CONFIG from the initial screen 2 Use the arrow keys to display 3 Us...

Page 86: ...nner Scanner Update Loading New Software Version Updating your scanner involves loading the latest version of the AutoXray software onto your scanner This process requires the use of EZ PC See the Add...

Page 87: ...user defined length of time while in Capture Mode The default setting is 1000 ms 1 sec per frame 1 To change the Capture Time press CONFIG from the initial screen 2 Use the arrow keys until 2 System C...

Page 88: ...me If you choose 500 ms 1 2 sec intervals a frame will update data for a total of 29 frames of data or 1 frame per 1 2 second 14 1 2 sec of elapsed time This is important to understand when viewing yo...

Page 89: ...rer may call it by a different name The computer must have the capability to store Diagnostic Trouble Codes DTCs When a fault occurs the MIL will illuminate and a DTC is stored in the computer s memor...

Page 90: ...vailable to all technicians not just OEM dealership technicians This will allow all technicians to better understand how the systems recognize faults and set the DTCs The technician can now make a rep...

Page 91: ...on found it was a very robust protocol for in vehicle use As early as 1992 Mercedes and others placed intricate CAN networks in their vehicles to handle communications between controllers The CAN prot...

Page 92: ...ircumstances under which the defect became apparent and the date the defect occurred or if not known the date the defect was discovered 9 If a returned Product is found not to be defective AutoXray sh...

Page 93: ...on for OBD II MFG Specific Cable EZ Update CODE READERS EZ READ 2000 Includes EZ READ 2000 Code Reader GM OBD I Cable Ford OBD I Cable Chrysler OBD I Cable OBD II Cable OBD II MFG Specific Cable EZ RE...

Page 94: ...years 83 95 EZ SCAN Chrysler OBD I Upgrade for Chrysler OBD I support SCI vehicles 83 95 excluding 87 88 XP240 Trade in trade your old unit in for a new EZ SCAN scanner EZ Read Trade in trade in your...

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