12
Troubleshooting
ISSUE
POSSIBLE
CAUSE
SOLUTION
The
refrigerator
turns
on
and
off
frequently.
•
The
door
is
being
opened
often.
•
The
door
is
not
completely
closed.
•The
door
gasket
is
not
sealing
properly.
•The
refrigerator
does
not
have
the
suggested
ventilation.
•
Minimize
the
number
of
times
the
door
is
opened.
•
Make
sure
the
door
is
completely
closed.
•
Make
sure
the
door
gasket
is
properly
sealed.
•
Read
and
follow
the
“Installation
Clearance
Requirements”
section.
The
refrigerator
does
not
turn
on.
•
There
is
a
power
failure.
•
The
refrigerator
is
not
plugged
in.
•
A
fuse
has
blown
or
the
circuit
breaker
is
tripped.
•
Ensure
the
refrigerator
is
plugged
in
and
the
power
outlet
has
power.
•
Plug
the
unit
in
to
a
power
outlet
that
has
sufficient
amperage.
•
Replace
the
broken
fuse
in
your
fuse
box
or
reset
the
breaker.
The
refrigerator
will
not
reach
the
desired
temperature.
•
The
refrigerator
is
placed
too
close
to
a
heat
source.
•
The
refrigerator
does
not
have
sufficient
ventilation.
•
The
door
is
opened
too
frequently
or
for
long
periods
of
time.
•
Keep
the
refrigerator
away
from
direct
sunlight
or
other
heat
sources.
•
Read
and
follow
the
“Installation
Clearance
Requirements”
section.
•
Close
the
door
tightly
and
do
not
open
the
door
too
frequently
or
for
long
periods
of
time.
The
refrigerator
is
making
strange
noises.
•
Certain
sounds
are
normal
•
The
unit
is
not
level
or
is
touching
another
appliance.
•
Read
the
“Normal
Sounds”
section.
•
Check
to
make
sure
that
the
refrigerator
is
level
and
that
it
is
not
in
contact
with
another
appliance
or
furniture.
The
body
of
the
refrigerator
is
electrified.
•
The
unit
is
not
properly
grounded.
•
Contact
your
local
electrician
to
test
your
electrical
grounding
system.
Frost
is
forming
in
the
refrigerator.
•
The
environment
is
humid.
•
The
door
is
being
opened
too
frequently.
•
Though
the
unit
uses
an
“auto
‐
defrost”
system,
under
certain
conditions,
manual
defrosting
may
be
required.
If
frost
builds
up,
you
can
try
running
the
refrigerator
on
a
warmer
temperature
setting,
minimizing
the
number
of
times
you
open
the
door,
or
unplugging
the
unit
to
allow
the
frost
to
melt.
The
door
will
not
shut
properly.
•
The
refrigerator
is
not
level.
•
The
door
gasket
is
dirty.
•
The
door
gasket
is
not
installed
correctly.
•The
shelves
are
incorrectly
installed.
•
Make
sure
the
refrigerator
is
on
a
level
surface.
•
Clean
the
door
gasket.
•
Make
sure
the
door
gasket
is
properly
installed.
•
Make
sure
to
correctly
install
the
shelves.
