10
Troubleshooting
ISSUE
POSSIBLE CAUSE
SOLUTION
The refrigerator turns on and off
frequently.
The door is being opened often.
Minimize the number of times the
door is opened.
The door is not completely closed. Make sure the door is completely
closed.
The door gasket is not sealing
properly.
Make sure the door gasket is
properly sealed.
The refrigerator does not have the
suggested ventilation.
Read and follow the “Installation
Clearance Requirements” section.
The refrigerator does not turn on.
There is a power failure.
Ensure the refrigerator is plugged
in and the outlet has power.
The refrigerator is not plugged in.
Plug the unit in to a power outlet
that has sufficient amperage.
A fuse has blown or the circuit
breaker is tripped.
Replace the broken fuse in your
fuse box or reset the breaker.
The refrigerator will not reach the
desired temperature.
The refrigerator is placed too
close to a heat source.
Keep the refrigerator away from
direct sunlight or other heat
sources.
The refrigerator does not have
sufficient ventilation.
Read and follow the “Installation
Clearance Requirements” section.
The door is opened too frequently
or for long periods of time.
Close the door tightly and do not
open the door too frequently or
for long periods of time.
The refrigerator is making strange
noises.
Certain sounds are normal
Read the “Normal Sounds”
section.
The unit is not level or is touching
another appliance.
Check to make sure the
refrigerator is level and that it is
not in contact with another
appliance or furniture.
The body of the refrigerator is
electrified.
The unit is not properly grounded. Contact your local electrician to
test your electrical grounding
system.
