Avallon AWC242SZLH, Owner'S Manual

20

Product Warranty

Warranty Period

Avallon will be responsible for:

Consumer will be responsible for:

1st year

All costs for repairing or replacing parts and/or unit 

which proves to be defective. All transportation 

costs in the first 90 days.

Consumer will be responsible for:

All transportation costs after 90 days.

Limited 2nd-5th year

(compressor only)

Repairing or replacing any compressor which 

proves to be defective. (Labor not included.)

Labor and all transportation costs.

This product is warranted by Avallon and is subject to any conditions set forth as follows:

WHAT IS COVERED:

One Year Parts and Labor: 

For one year from the date of original retail purchase, Avallon will repair or replace any part free of charge including 

labor that fails due to a defect in materials or workmanship. Avallon will be responsible for all transportation costs for the first 90 days from original 

purchase date, after 90 days the consumer will be responsible. Labor will be performed free of charge at an authorized Avallon repair facility and 

will supply new, rebuilt, or refurbished parts free of charge. Avallon may request a defective part be returned in exchange for the replacement part. 

After the 12 month period, Avallon will no longer be responsible for labor charges incurred or replacement parts. All defective products and parts 

covered by this warranty will be repaired or replaced on a mail-in basis to an Avallon authorized repair facility.

Five Year Limited Warranty (Compressor- Labor Not Included)

: In the second through fifth year from the date of original retail purchase, Avallon 

will replace the compressor free of charge. The consumer will be responsible for all transportation and labor costs. Avallon will supply a new, 

rebuilt, or refurbished compressor and may request for the defective compressor to be returned in exchange. This limited 5-Year warranty is for the 

compressor only and does not include labor.

All warranties apply to the original purchaser only,

 and only covers defects in workmanship experienced during operation of the product under 

normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential settings within the 

United States of America. All products and parts replaced by Avallon under warranty service become the property of Avallon. All defective products 

and parts covered by this warranty will be repaired or replaced on a mail-in basis to an Avallon authorized repair facility.

Exceptions: Commercial or Rental Use Warranty: 

90 days labor and parts from date of original purchase. No other warranty applies.

WHAT IS NOT COVERED:

Labor charges for installation, setup or training to use the product. Shipping damage, and any damage caused by improper packaging for shipment 

to an authorized service center, and any damaged caused by improper voltage or any other misuse, including abnormal service, handling, or 

usage. Cosmetic damage such as scratches and dents. Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, 

cartridges, batteries. Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product. Damages or 

operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to instructions provided in the 

owner’s manual, accidents, vermin, fire, flood, improper installation, unauthorized service, maintenance negligence, unauthorized installation or 

modification, or commercial use. Labor, service transportation, and shipping charges for the removal and replacement of defective parts, beyond 

the initial 12-month period. Products that have been modified to perform outside of specifications without the prior written permission of Avallon. 

Products lost in shipment, or theft. Products sold AS IS or from an unauthorized reseller. Products that have had their serial numbers removed, 

defaced, or with serial numbers that have been invalidated. Damage from other than normal household use. Replacement or repair of household 

fuses, circuit breakers, wiring or plumbing. Damage to personal property from use of product. Damage from service other than from an authorized 

Avallon repair facility. Hoses, knobs, lint trays and all attachments, accessories and disposable parts. Any service charges not specifically identified as 

normal such as normal service area or hours. Any special or consequential damages arising out of the use of the product.

OBTAINING WARRANTY SERVICE:

If you believe your product is defective, contact Avallon Customer Support for troubleshooting assistance and warranty service at www.avallon.com 

or call 1-866-471-7427. Before contacting Customer Support, you are required to have your model number, serial number and proof of purchase 

available upon request. Once an Avallon authorized representative has confirmed that your product is defective and eligible for warranty service, 

the product must be returned to an Avallon authorized repair facility. Avallon is not responsible for damage resulting from shipper mishandling or 

improper packaging. Do not return a defective product to the place of purchase. Products received without a return authorization number will be 

refused.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED 

IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY 

INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES 

OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCE OF 

ANY TYPE OR KIND SHALL THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY REASON, UNDER ANY THEORY, FOR MORE 

THAN THE BASIC COST OF THE PRODUCT TO THE PURCHASER OR END USER. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR 

CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY 

HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.