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Problem
Possible Cause
Don't Call for Service
Until You Check
Smoke smell in house
and unit has gone off.
Unit has shut off and
hopper is full of pellets.
Automatic safety feature has shut
unit off.
Auger flights jammed with foreign
object.
Refer to "Operating Your Pellet
Stove", page 30, "Automatic Safety
Features" or wait 1/2 hour and re-
light. If unit won't light consult your
dealer.
Remove pellets from hopper and
check for foreign objects.
BEFORE CALLING FOR SERVICE (Cont.)
Intermittent power failure has shut
unit off.
Automatic safety feature has shut
unit off.
Unit was unplugged while under full
operation.
Power is on.
Refer to "Operating Your Pellet
Stove", page 30, "Automatic Safety
Features" or wait 1/2 hour and re-
light. If unit won't light consult your
dealer.
Re-plug unit in and restart if
necessary.
Air control setting is too high, blowing
flame out.
NOTE: Pellets dropping into burn pot
will cause the flame to be knocked
down but the flame should come
back; this is normal.
Firepot may not be in proper
position.
Fire goes out on low
burn
Check air control.
Make adjustment to match
feed amount; low feed for low
air, high feed for high air.
To adjust it properly, look in
the burn pot; there should be
a slight movement of pellets.
Firepot is in correct position.