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PROBLEMS WITH YOUR APPLIANCE?
You can solve many common refrigerator-freezer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling for service.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Unit does not operate.
Not plugged in.
The circuit breaker tripped or there is a blown
fuse.
Compressor turns on and off frequently.
The room temperature is hotter than normal.
A large amount of food has been added to the
refrigerator - freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator -freezer does not have the
correct clearances.
Vibrations.
Check to assure that the refrigerator - freezer is
level.
The unit seems to make too much noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in your
refrigerator - freezer.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door is reversed and not properly installed.
The gasket is dirty.
The baskets are out of position.
Error code E0 is shown in the display window
This indicates there has been a Refrigerator or
Freezer Sensor failure:
Contact Customer Service 1-800-220-5570
Error code E1 is shown in the display window
This indicates a freezer evaporator sensor failure
Contact Customer Service 1-800-220-5570
Error code EH is shown in the display window
This indicates an Ambient temperature sensor
failure.
Contact Customer Service 1-800-220-5570
Error code EC is shown in the display window
This indicates a communication error in the unit.
Contact Customer Service 1-800-220-5570
Error Code EF is shown in the display window
This indicates a fan alarm.
Contact Customer Service 1-800-220-5570