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Job Aid: Installing the upgrade memory kit in the G450 / G430 Media Gateway

2 Job Aid: Installing the upgrade memory kit in the G450 / G430 Media Gateway

 

Inserting or replacing a RAM card

The following sections provide instructions for:

Inserting or replacing a RAM card in the G450

Replacing a RAM card in the G430

Inserting or replacing a RAM card in the G450

Note:

Note:

There are two hardware versions of the G450, referred to as 

G450 1.x 

and 

G450 2.x

. G450 1.x is the G450 version with hardware suffix 1, and the G450 2.x 

is the G450 version with hardware suffix 2. The hardware suffix of the G450 is 
printed on the label displayed on the rear of the G450 chassis. 

In cases where the instructions differ depending on the G450 version, 
instructions are given for both versions. 

The G450 has two RAM slots. The basic configuration includes one 256 MB RAM card. 

The slots are located on the G450 main board. You must pull out the main board to remove or 
insert a memory card. The G450 supports hot insertion and removal of the main board without 
power drop. However, all services are suspended while the G450 main board is out, and all 
calls passing through the gateway are disconnected. Any translation and other data that is in 
the running configuration but has not been saved to the startup configuration is lost.

To increase RAM memory in the gateway:

In the G450 1.x, insert the 256 MB RAM card provided in the kit into the second RAM slot.

In the G450 2.x, remove the RAM card from the main board and replace it with the 512 MB 
RAM card provided in the kit. 

These procedures include the following steps:

1.

Removing the G450 main board

.

2. Upgrading RAM memory:

In the G450 1.x, see 

Inserting a G450 1.x RAM card

.

In the G450 2.x, see 

Replacing the G450 2.x RAM card

.

3.

Reinserting the G450 main board

.

Summary of Contents for 700457013

Page 1: ...act flash This also increases the total amount of announcement time from 45 minutes to four hours Since the announcements are played from RAM you must also increase RAM The upgrade memory kit consists of 1 GB compact flash memory card Two RAM cards Use the RAM card applicable to your gateway as detailed below The following sections describe the steps required to install or remove the upgrade memor...

Page 2: ...AM slots The basic configuration includes one 256 MB RAM card The slots are located on the G450 main board You must pull out the main board to remove or insert a memory card The G450 supports hot insertion and removal of the main board without power drop However all services are suspended while the G450 main board is out and all calls passing through the gateway are disconnected Any translation an...

Page 3: ...ure 1 2 Open the latches on both sides of the main board 3 Grasp the latches and pull out the main board from its slot 4 Place the main board carefully on a flat surface Figure 1 Removing and inserting the main board Inserting a G450 1 x RAM card ELECTROSTATIC ALERT ELECTROSTATIC ALERT Hold the module only by its edges to avoid damage from static electricity Do not touch the top or bottom of the c...

Page 4: ...he RAM slot housing the RAM card The RAM card lifts up Pull out the RAM card Replacing the G450 2 x RAM card ELECTROSTATIC ALERT ELECTROSTATIC ALERT Hold the module only by its edges to avoid damage from static electricity Do not touch the top or bottom of the circuit board If possible wear a wrist strap and use an anti static bag 1 Locate the RAM slot holding the RAM card see Figure 7 2 Open the ...

Page 5: ...remove the 256 RAM card Failure to do so may result in continuous resets 4 Insert the 512 RAM card provided in the kit into the RAM slot and push in all the way Do not use too much force 5 Flatten the RAM card so it is flush with the main board The latches at both sides click shut Figure 3 Replacing a RAM card in a G450 2 x ...

Page 6: ...the lower RAM slot is referred to as Memory socket 1 and the upper RAM slot is Memory socket 2 A G450 1 x with increased memory displays for example A G450 2 x with increased memory displays for example MEMORY SOCKET 1 Type 256MB DDR SDRAM memory module with ECC Serial Number 749f5c9f Manufacture Part Num 9VDDT3272AY 335G4 Faults No Fault Messages MEMORY SOCKET 2 Type 256MB DDR SDRAM memory module...

Page 7: ... the G430 from the external power source before proceeding ELECTROSTATIC ALERT ELECTROSTATIC ALERT Do not touch any components on the printed circuit board 1 Disconnect the G430 power cable from the mains power supply 2 Disconnect all cables data and power connected to the G430 and its media modules both front and rear Note to which connector each cable is connected so that you can reconnect them ...

Page 8: ...a Gateway Figure 4 Removing the G430 cover screw from the top of the device Figure notes 1 G430 top cover screw Figure 5 Removing G430 cover screws from the right side Figure notes 1 4 Four G430 right side cover screws Figure 6 Removing G430 cover screws from the left side Figure notes 1 3 Three G430 left side cover screws 1 1 4 2 3 1 2 3 ...

Page 9: ...cuit board If possible wear a wrist strap and use an anti static bag 1 Locate the RAM slot see Figure 7 2 Open the latches on both sides of the RAM slot The RAM card lifts up 3 Pull out the 256 RAM card 4 Insert the 512 RAM card provided in the kit into the RAM slot and push in all the way Do not use too much force 5 Flatten the RAM card so it is flush with the main board The latches at both sides...

Page 10: ...the mounting brackets to the G430 if applicable 4 Replace the G430 in the rack or mount on the wall if applicable 5 Re connect all cables data and power that you disconnected from the G430 and its media modules both front and rear 6 Connect the G430 power cable into a mains socket 7 Use the show platform mainboard CLI command to check the status of the G430 and its memory module For example when t...

Page 11: ...ernal flash to the compact flash To move them a Make sure the gateway is registered to CM b At the CM set enable CF to y in the change media gateway screen c In the SAT interface of the CM enter enable announcement board The announcement files are copied from internal flash to the compact flash and the yellow CARD IN USE LED associated with the compact flash lights up 4 Use the show platform mainb...

Page 12: ...e the yellow CARD IN USE LED associated with the compact flash is not flashing WARNING WARNING If a compact flash is removed while it is in use the announcement files on the compact flash may become corrupted and the gateway may reset causing all announcement files in RAM to be lost 3 Remove the compact flash memory card 4 Insert the new compact flash memory card into the compact flash slot 5 At t...

Page 13: ...ile usb to copy them one by one 2 At the SAT interface of the CM enter disable announcement board and then set enable CF to n in the change media gateway screen 3 Remove the compact flash memory card 4 Optionally remove the second RAM card 5 At the SAT interface of the CM enter enable announcement board 6 Make sure there are no more than 256 announcement files in the backup If the number of announ...

Page 14: ...Job Aid Installing the upgrade memory kit in the G450 G430 Media Gateway 14 Job Aid Installing the upgrade memory kit in the G450 G430 Media Gateway ...

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