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Avaya Communicator for Microsoft Lync 6.4.0.7 

AC-L 6.4.0.7 Release Notes   

 

 

 

 

 

 

 

 

 

15 

 

Unable to open IM 
conversation for second 
contact after minimized it in 
shared mode 

MSI-8709 

The issue does not happen if 
uncheck option “Disable Incoming 
call Notification (Phone Mode)” 

None 

Citrix 7.11: Same phone 
number displayed for all 
contacts in Tabbed 
conversation. 

MSI-8708 

Same Phone number displayed 
for all contacts in Tabbed 
conversation. 

Disable tabbed conversations. 
Pop the conversation out 

Citrix 7.11: Active call attached 
to IM Conversation window. 

MSI-8707 

Issue only observed in Citrix 
environment. 

Close conversation widow gives option to 
disconnect call. 

SIP-Shared Control Mode: 
Conversation does not re-
appear after logout-login while 
active audio call 

MSI-8703 

User cannot control the active call 

To end the call user can close conversation 
window 

Remote call control bar does 
not display and participant 
name shows Unknown after 
user releases conference call 

MSI-8702 

User cannot initiate call with the 
user 

None 

Video button is not displayed 
on IM window after Ending 
Remote active Call. 

MSI-8701 

User cannot initiate video call 

Use right mouse button menu or reopen 
IM conversation with the user. 

Aura 7.1: ACL crashes in Desk 
phone mode while placing call 
from Hard phone. 

MSI-8699 

Bad user experience. 
Reproducibility is low. 

None 

IM conversations are auto 
disappeared after changing 
mode 

MSI-8690 

Confusing user experience 

None 

Speaker Mute button is not 
updated on Video window 

MSI-8683 

Confusing user experience 

Move mouse cursor to speaker button 

After system recovered from 
Hibernate addin goes to 
disconnected state. 

MSI-8682 

Need to connect ACL manually 

None 

Unable to launch ACL addin on 
S4B and Lync 2013,work 
around is to repair office. 

MSI-8680 

ACL cannot launch 

1.

 

Try to change work number to any 
other and try to start ACL again. 

2.

 

Repair office and reinstall ACL 

Cannot call from Outlook to 
phone number with other 
types than work, home, mobile 
or other 

MSI-8629 

User cannot call from Outlook to 
phone number with other types 
than work, home, mobile or other 

None 

S4B dock/undock to screen 
bounds doesn't work 

MSI-8562 

User cannot dock/undock SFB 
window to screen bounds 

Click to maximize button 

ACL call disconnected after 
unhold (SFB 2016 basic) 

MSI-8561 

ACL call disconnected after 
unhold using SFB 2016 basic 

None 

S4B 2016 Basic: After call 
extend, call goes on hold. 

MSI-8556 

After call extended, it goes on 
hold 

None 

Mode change from Computer 
to Desk phone & vice-versa 
sometime fails in ACL client 
behind SBC. 

MSI-8545 

Mode change from Desk phone to 
Computer also fails while ACL is 
registered behind SBC. ACL starts 
showing 'mode change in 
progress…' for quite a long time. 

None 

Summary of Contents for AC Lync 6.4.0.7

Page 1: ...for Microsoft Lync Release 6 4 0 7 Product Version AC Lync 6 4 0 7 build 52 Configurator build 6 4 0 7 Collaboration Services 6 6 9 build 43 GA Release Notes Issue 1 2 February 26 2018 2018 Avaya Inc...

Page 2: ...ow or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to ac...

Page 3: ...nc release 6 4 0 7 Software 7 Verifying checksum of the downloaded package 7 Option to disable incoming call notifications in phone mode 8 Interoperability and requirements 9 Client Work Station Requi...

Page 4: ...on or upgrade of Avaya Communicator for Microsoft Lync Release 6 4 0 7 software Avaya Communicator for Microsoft Lync AC Lync Release 6 4 0 7 What s New Resolution of several customer reported issues...

Page 5: ...d or no status at all The install is not aborted after clicking Cancel button on In progress screen The dialog to close dependent applications is hidden behind Install Shield window Install Shield ind...

Page 6: ...ACL 6 4 0 5 to 6 4 0 6 MSI 8741 CFD ACTIVITY Summary Randomly an empty ghost frame is left on desktop MSI 8731 Installation fails some time because of log file opening error MSI 8729 CFD Calls from co...

Page 7: ...ication vendor patches 7 Prior to upgrading to this build the existing Microsoft Office Lync Software Development Kit Runtime Lync 2013 and Microsoft Lync 2010 SDK Lync 2010 will need to be uninstalle...

Page 8: ...ded to Avaya Communicator for Microsoft Lync Settings General tab Disable Incoming Call Notifications Phone Mode 2 CallNotificationsDisabled true argument can be added to InstallLyncAddin bat 3 After...

Page 9: ...e Avaya Aura System Manager 6 2 6 3 2 AA 6 2 FP2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 10 7 0 7 0 1 7 1 Avaya Aura Session Manager 5 2 6 2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 9 7 0 7 0 1 7 1 Avaya A...

Page 10: ...6 2 6 FP Avaya one X Mobile SIP for iOS 6 2 3 FP Avaya Communicator for Android 2 0 2 1 1 Avaya Communicator for iPad 2 0 Avaya Communicator for iPhone 2 1 Avaya Communicator for Windows 2 0 2 1 H100...

Page 11: ...arePoint 2010 2013 Other Applications Office 365 Google Apps enterprise Applications Microsoft Lync Servers Lync 2010 Standard Enterprise Lync 2013 Standard Enterprise Microsoft Skype for Business Ser...

Page 12: ...8 7 0 7 0 1 7 1 Avaya Aura Presence Services 6 2 4 AA 6 2 FP4 7 0 1 Avaya Aura Messaging 6 3 2 Avaya Aura Conferencing 8 0 8 0 3 Avaya Session Border Controller 6 3 7 0 1 Avaya Communication Server 1...

Page 13: ...Version 31 33 43 48 Operating System Windows 7 x64 x86 Professional Enterprise Windows 8 1 x64 x86 Professional Enterprise Windows 10 x64 x86 Professional Enterprise Microsoft applications Office 200...

Page 14: ...Try to maximize and then minimize conversation window 3 Pop out conversation tab manually 4 Close all the conversation tabs and open specific contact conversation window Office 365 Ghost Window observ...

Page 15: ...lacing call from Hard phone MSI 8699 Bad user experience Reproducibility is low None IM conversations are auto disappeared after changing mode MSI 8690 Confusing user experience None Speaker Mute butt...

Page 16: ...in DialingRules Language Support tabs are disabled Sign out sign in back or make or receive a call Phone Mode SIP Lync 2010 Lync 2013 Lync Addin is not able to switch back Computer mode after Lync cl...

Page 17: ...message occurs on the window indicating the call is being extended This does not occur on a docked video window None Lync 2013 H 323 After unplugging device and receiving 2nd incoming call within 150...

Page 18: ...deo of anyone until he un pauses his local video MSI 7407 Lync 2013 H 323 joins a Meet Me conf as moderator and dials out to another Lync 2013 H 323 to join conference as participant When participant...

Page 19: ...alate to Video doesn t work with Summit MSI 7589 Lync add in is failed to escalate Video in call with Summit get Video is not available at this time error None Lync 2013 SIP H323 CS1K ACE An error pop...

Page 20: ...tion file MSI 7638 Avaya Communicator for Microsoft Lync installation is failed using the batch file Install by double clicking msi file and perform manual setting configuration or remove the lx xxxxx...

Page 21: ...t Lync user as Secretary will get a pop up asking about closing the conversation window If Secretary press Yes in the pop up the remote window will disappear and Secretary cannot join the call with Bo...

Page 22: ...en once When file opened second time user can see warning message Cannot open file The file may not exist you may not have permission to open it or it may be open in another program To avoid the issue...

Page 23: ...us Click on the Contact card to bring it in focus then Video and IM button will be ready to use Terminology and Acronyms ACA Avaya Client Applications is the name of the Avaya product that contains Ly...

Page 24: ...dar Sheets Documents and Forms The following image provides an overview of Collaboration Services support with Google Applications Support for Office 365 You can use Collaboration Services click to ca...

Page 25: ...Avaya Card State Avaya Card Color Free FreeIdle Available Green Busy BusyIdle ActivityId Busy Busy Yellow Busy BusyIdle ActivityId not set OnCall Yellow In a meeting In a meeting Yellow DoNotDisturb D...

Page 26: ...ption button introduced on the signaling interface called Enable Shared Control 2 To support shared control mode for existing registered desk phone you need to select this option on the internal side...

Page 27: ...Avaya Communicator for Microsoft Lync 6 4 0 7 AC L 6 4 0 7 Release Notes 27...

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