Avaya Audio Console, User Manual

Page 1: ...Avaya Avaya Audio Console User Guide...

Page 2: ...s mentioned are trademarks of their respective ownersThe trademarks AT T Austel Bellcore Compaq CrossTalk Dell Domino Ericsson Excel Exchange HostAccess HyperAccess IBMX Series Informix Internet Explo...

Page 3: ...Example 1 Sorting According to Muted Status 2 3 Example 2 Sorting According to Name 2 3 Printing the Participant List 2 4 Saving the Participant List 2 4 Editing Participant Details 2 5 Viewing Detail...

Page 4: ...Dial List 3 9 Disconnecting a Participant 3 11 Locking and Unlocking the Conference 3 11 Recording Conferences 3 12 Pausing Conference Recording 3 12 Stopping Conference Recording 3 13 Logging Off the...

Page 5: ...aged by Operators Unattended conferences are managed by Moderators Using the Avaya Audio Console Moderators can dial out from conferences mute and place Participants on hold disconnect Participants pl...

Page 6: ...Avaya Audio Console Chapter 2 Viewing Participants This chapter describes the Avaya Audio Console Participant List It describes how to view sort print and save the Participant List It also describes...

Page 7: ...Avaya BridgeTalk is a comprehensive conference management tool Using this tool Operators can manage large numbers of conferences and initiate features such as polling and Q A Logging on to Avaya Audi...

Page 8: ...On URL The Log On screen is displayed 2 Enter your account name in the Account Name field This field accepts a maximum of 20 characters 3 Enter a valid password in the Password field Log on fields are...

Page 9: ...pens a Delete button is displayed When Moderators click the Console button the Avaya Audio Console screen is displayed The Avaya Audio Console screen consists of a main information panel and a lefthan...

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Page 11: ...d with each Participant All changes are implemented in real time Moderators can also modify the size of the Participant List page The number of Participants displayed on each page can be extended or r...

Page 12: ...on on logging on to Avaya Audio Console see Logging on to Avaya Audio Console on page 1 1 The Participant List is displayed as follows Figure 2 1 Participant List Sorting the Participant List The Part...

Page 13: ...can be sorted according to status in ascending or descending order Example 1 Sorting According to Muted Status 1 On the Participant List screen click Status The By Muted By Moderator By Log in Time po...

Page 14: ...e Participant List 1 Click the Save icon on the Participant List screen The File Download dialog is displayed Figure 2 2 File Download Dialog 2 Click Save The Save As dialog is displayed Figure 2 3 Sa...

Page 15: ...e Participant List is saved as a CSV file Editing Participant Details Moderators in Interactive mode can edit a number of details associated with conference Participants These are Name Phone number Co...

Page 16: ...st is displayed Viewing Details Associated with the Conference A number of details associated with the current conference can be viewed These are Lock State Recording State Number of Participants Disp...

Page 17: ...icipants displayed on each page If there are multiple pages they can be accessed by clicking on the page number at the base of the Participant List To modify the Participant List page size 1 Click Det...

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Page 19: ...ls to act upon individual Participants and the entire conference Moderators can also edit the personal details associated with any Participant by double clicking on their Participant icon Personal det...

Page 20: ...ce of opening a DataXchange conference with the Avaya Audio Console or the Avaya Audio Console alone 1 2 Click OK beside the applicable option The conference is displayed in graphic form in the browse...

Page 21: ...cking multiple checkboxes The checkbox is displayed to the left of the Participant icon 2 Click the Hold icon The Participant is placed on hold Muting Participants The Mute button on the Avaya Audio C...

Page 22: ...nt by clicking their associated checkbox You can also select multiple participants by clicking multiple checkboxes The checkbox is displayed to the left of the Participant icon 2 Click the Mute icon T...

Page 23: ...r placed on hold 1 Select a Participant by clicking their associated checkbox You can also select multiple participants by clicking multiple checkboxes The checkbox is displayed to the left of the Par...

Page 24: ...ations 1 Select a Participant by clicking their associated checkbox You can also select multiple participants by clicking multiple checkboxes The checkbox is displayed to the left of the Participant i...

Page 25: ...Participant by clicking their associated checkbox You can also select multiple participants by clicking multiple checkboxes The checkbox is displayed to the left of the Participant icon 2 Click the R...

Page 26: ...e Dial Out dialog is displayed 2 Enter the name of the Participant in the Name field 3 Enter their telephone number in the Phone field 4 Enter the company name in the Company field 5 Click the appropr...

Page 27: ...hen the Participant answers the call they are placed in conference 1 Click the Dial List icon The Conference Dial List screen is displayed 2 Select a Participant by clicking their associated checkbox...

Page 28: ...io Console User Guide The Avaya Web Portal dials the Participant s As soon as the Participant s answer the call their details are displayed in the Avaya Audio Console Dialing Out to Participant Partic...

Page 29: ...ant is disconnected from the conference Locking and Unlocking the Conference You can lock a conference This prevents other participants from entering the conference Note To enable locking functionalit...

Page 30: ...t To activate conference recording Click the Recording icon The Avaya Audio Console begins recording The recording functionality requires a telephone line The recording line is displayed in the Partic...

Page 31: ...nferences 3 13 Stopping Conference Recording Moderators can stop the recording of a conference at any point To stop conference recording Click the Stop icon The Avaya Audio Console stops recording Sto...

Page 32: ...sole at any point To log off 1 Click the Log Off icon An information dialog is displayed 2 Click Yes or No as appropriate You are logged off by the Avaya Audio Console Selecting all Participants Moder...

Page 33: ...Managing Live Conferences 3 15 Click the Check All option All participant checkboxes are selected...

Page 34: ...16 Avaya Audio Console User Guide Deselecting all Participants Moderators can deselect all participants at once by clicking the Clear All option To deselect all participants Click the Clear All optio...

Page 35: ...Managing Live Conferences 3 17 All participant checkboxes are deselected...

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Page 37: ...ering If the browser screen is flickering Moderators should check that their browsers are configured to reload pages only if necessary This is the browser default setting To check browser settings 1 S...

Page 38: ...ttings dialog is displayed Figure A 2 Settings Dialog 3 Ensure that Automatically is selected under Check for newer versions of stored pages 4 Click OK The Internet Options dialog is displayed 5 Click...

Page 39: ...troduction participant list 2 1 L lefthand menu 1 3 locking 3 11 logging on 700 780 1 2 M mute 3 4 O on hold 3 3 P page size 2 7 participants 2 1 details 2 6 editing 2 5 page size 2 1 printing 2 4 sav...

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