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Preface
This chapter describes the purpose of the Avaya Audio Console User Guide. It also
describes the intended audience and outlines the layout of the manual. Lastly, it lists
various ways of contacting Avaya.
Purpose
The Avaya Audio Console User Guide describes the Avaya Audio Console application for
the
Avaya ACS 500/1100 platform
. Avaya Audio Console is a Web-based application that
enables Moderators to graphically view and manage a display of unattended conferences.
Note:
Moderators are conference organizers who have special DTMF privileges to
facilitate their role as conference chairperson. Unattended conferences are
conferences which are not managed by Operators. Unattended conferences are
managed by Moderators.
Using the Avaya Audio Console, Moderators can dial out from conferences, mute and
place Participants on hold, disconnect Participants, place Participants in a sub
conference, enable lecture mode, lock conferences, and record conferences. This manual
describes the steps involved in each of these tasks.
The Avaya Audio Console User Guide is intended for conference Moderators. The manual
is aimed at a non-technical audience and requires no specialist background knowledge.
Related Information
Moderators can also access Avaya Audio Console usage information by clicking the
Online Help
option available on the Avaya Audio Console interface. The Avaya Audio
Console Online Help describes the tasks involved in conference moderation. It also
contains descriptions of some of the specialist terminology.
