Chapter 4: Troubleshooting equipment
Troubleshooting the hardware installation
Avaya and customer equipment is missing
Troubleshooting steps
Contact your project manager.
The server has no power
Troubleshooting steps
• Make sure that the power cord is plugged into the back of the server and into a
nonswitched outlet or UPS. If the server has a redundant power supply, make sure that
power cords are plugged into both power supplies.
• If the server has a single power supply, it must be installed in power-supply bay 1. See
“Back of server.”
• Make sure that the UPS is plugged into a nonswitched outlet.
• Make sure that the outlet has power.
• Push the power button on the front of the server. See
on page
24.
• Check the power supply LEDs on the back of the server. During normal operation, the
AC LED and DC LED are both lit.
Installing the Avaya S8800 Server for Avaya Aura
™
Communication Manager
June 2010 37