Additional maintenance procedures
IP Telephones
412
Maintenance Procedures
December 2003
To reactivate the primary, the following is done:
If the T1 physical connection were removed, then the secondary becomes active and the primary reports a
failure.
IP Telephones
NOTE:
Refer to these documents for troubleshooting details and error codes, as well as the phone
administration information:
•
4606 IP Telephone User’s Guide, 555-233-775
•
4624 IP Telephone User’s Guide, 555-233-776
•
4612 IP Telephone User’s Guide, 555-233-777
The Avaya 4600-Series IP Telephones are relatively trouble-free.
Table 106, IP Telephone problems and
on page 413 provides the most common problems an end user might encounter. For other IP
Telephone questions or problems, contact your Telephone System Administrator. Some typical problems
are as follows:
•
Phone does not activate after connecting it the first time
•
Phone does not activate after a power interruption
•
Characters do not appear on the display screen
•
Display shows an error/informational message
•
No dial tone
•
Echo, noise or static when using a headset
Table 104: mgp-001-1(configure)# set sync source primary
mgp-001-1(configure)# show sync timing
Source
MM
Status
Failure
Primary
V4
Active
None
Secondary
V3
Standby
None
Local
V0
Standby
None
Note that secondary and local are standby because they are provisioned as fail overs.
Table 105: mgp-001-1(configure)# show sync timing
Source
MM
Status
Failure
Primary
V4
Standby
Out of Lock
Secondary
V3
Active
None
Local
V0
Standby
None
Note that primary and local are standby because they are provisioned as fail overs.
Summary of Contents for CMC1
Page 1: ...Maintenance Procedures 555 245 103 Issue 1 1 December 2003 ...
Page 14: ...Contents 14 Maintenance Procedures December 2003 ...
Page 416: ...Additional maintenance procedures IP Telephones 416 Maintenance Procedures December 2003 ...
Page 426: ...Index X 426 Maintenance Procedures December 2003 ...
