Avaya Definity G3, Configuration Note

Page 1: ...E1 QSIG one digital pathway between the PBX and the Avaya Message Application Server transmits both call information and voice communications With E1 QSIG integration one digital pathway between the A...

Page 2: ...300 S8xx0 MV1 1 CM2 0 3 1 x 4 x 5 x Important Before ordering account teams should check with Avaya Services to determine if there are any applicable patches for customer specific configuration Specif...

Page 3: ...External Call ID ANI 9 Fax 9 Find Me 9 Internal Call ID 9 Message Waiting 9 Multiple Call Forward 9 Multiple Greetings 9 N 1 9 Outcalling 9 Queuing Return to Operator 9 IMPORTANT PBX options or featu...

Page 4: ...c Transfer Mode ATM PNC n DEFINITY Network Admin n Async Transfer Mode ATM Trunking n Digital Loss Plan Modification n ATM WAN Spare Processor n DS1 MSP y ATMS y DS1 Echo Cancellation y display system...

Page 5: ...routing y Transfer into QSIG Voice Mail y Value Added VALU y Define the QSIG TSC Extension and MWI Number of Digits per Voice Mail Subscriber The following is an example of the form with the required...

Page 6: ...eipt of PROGRESS Inband Information n Maintain SBA At Principal n QSIG VALU Coverage Overrides QSIG Diversion with Rerouting n Station Hunt Before Coverage n FORWARDING Call Forward Override n Coverag...

Page 7: ...reVu Long Timers n Peer Protocol Q SIG Interworking Message PROGress Side a Interface Companding alaw CRC n Idle Code 11111111 Channel Numbering timeslot DCP Analog Bearer Capability 3 1kHz Slip Detec...

Page 8: ...9 Note1 Send Name y Send Calling Number y Used for DCS Hop Dgt n n Suppress Outpulsing n Numbering Format unk pvt see Tip NOTE2 below Outgoing Channel ID Encoding exclusive UUI IE Treatment service pr...

Page 9: ...ts for a single E1 span per MAS There should be 59 total ports if two E1 spans per MAS Do not administer add the highest order timeslot port as a member in the trunk group For an MAS with a single E1...

Page 10: ...uired outgoing ports from each MAS in your environment used for MM client outcalls and TUI transfers Refer to Consideration 8 10 for additional N 1 programming Change the ISDN Numbering Private Networ...

Page 11: ...splay system parameters features Page 8 of 17 FEATURE RELATED SYSTEM PARAMETERS ISDN PARAMETERS PARAMETERS FOR CREATING Send Non ISDN Trunk Group Name as Connected Name n QSIG SELECTION NUMBERS Displa...

Page 12: ...n n rest none Note If adding additional MAS servers ensure their Trunk Groups are added to this Route Pattern and follow the same programming as the 1st Trunk Group Within the AAR Digit Analysis Tabl...

Page 13: ...to n as recommended Refer to Consideration 8 9 for further information display hunt group 1 Page 1 of 60 HUNT GROUP Group Number ACD 1 n Group Name QSIG E1 Queue n see note below Group Extension 3000...

Page 14: ...nate to Coverage Pts with Bridged Appearances n Point1 h1 Point2 Point3 Point4 Point5 Point6 Configure the subscriber stations assigning the newly created Call Coverage Path i e 10 to them Also ensure...

Page 15: ...ast Used Appearance n Coverage After Forwarding s Per Station CPN Send Calling Number must be set to y for the integration to work properly Note With QSIG integration the following fields are required...

Page 16: ...Special Note Verify the CRC value in the QTE PRM is set correctly If left uncorrected the Dialogic E1 boards will not initialize properly The file is found in C Program Files Dialogic data qte prm Ope...

Page 17: ...M 5 0 additional Fields such as Sites and PBX Integration will appear on the VMSC screen Ensure the new PBX is added as instructed by the Modular Messaging Installation guide The new PBX should be Ava...

Page 18: ...IG 4 Access the General QSIG PBX Configuration tab 5 DTMF Inter Digit Delay during Dialing ms 80 6 DTMF Length during Dialing ms 80 7 DTMF Length during Detection ms 50 Next access the Transfer Outcal...

Page 19: ...AVAYA E1 QSIG 19 Next access the Tone Detection tab Maximum Silence before Hanging Up ms 6000 The above information is provided by AVAYA Inc as a guide See disclaimer on page 1...

Page 20: ...The number entered here should be the number entered in the Voice Mail Number field on page 2 of the Hunt Group form Note Layer protocol fields should match the Interface Companding setting selected o...

Page 21: ...eated during the installation procedure 3 Scheduled MWI updates Active or Inactive Configure as per customer requirements 4 Limit requests Leave Unchecked 5 Maximum requests per Minute grayed out 6 Me...

Page 22: ...BX i e 29 3 Port Ports are enabled by default Note The MAS service must be restarted to allow port disabling 4 Select OK to save changes Note For a QSIG link the total number of ports specified must o...

Page 23: ...check all Ports except the MWI port This will be the upper most port of the trunk group Port 29 on a single board or Port 59 if 2 boards see side NOTE This port can receive calls so ensure it is progr...

Page 24: ...check all Ports 1 29 for a single span or 1 59 if 2 spans including the MWI 29 or 59 port 6 Select OK to save changes NOTE This Port Group configuration applies to each MAS The above information is p...

Page 25: ...1 QSIG 25 Next access the General tab within the PBX Integration 1 QSIG Enable by checking the box 2 Access the QSIG DSE tab The above information is provided by AVAYA Inc as a guide See disclaimer on...

Page 26: ...e General tab within the PBX Type tab 1 Telephony Type Dialogic QSIG 2 Under PBXs ensure Avaya G3 Dialogic QSIG is selected 3 Select OK to save changes After making these changes return to Configuring...

Page 27: ...l ports When performing unsupervised transfer and the transferred to extension forwards back to the MAS additional ports are tied up on the MAS server as Path Replacement does not occur Two additional...

Page 28: ...Section 9 0 to support a centralized environment using DCS When running MWI on your Voice Server you should setup a separate trunk group containing 2channels from one of your QSIG trunks these channe...

Page 29: ...en completed After the transfer has been completed you will see that both channels are now idle in Port Monitor This shows that the QSIG Path Replacement feature has completed successfully However the...

Page 30: ...destined to fail Manual Terminating Line If a terminal is Manual Terminating restricted then that terminal would not be able to accept an incoming call except from an attendant Thus a new path SETUP w...

Page 31: ...File 7 Select the Browse button and locate the QSIGRecover file Avaya_Support Tools QSIGRecover QSIGRecover exe 8 Enter the following in the Command Line Parameters box If you have one E1 board in yo...

Page 32: ...ubscriber answers the phone This issue was resolved in MM 3 0 where the Calling Party Number number only not the name is displayed Starting with MM 5 1 both name and calling party number will be displ...

Page 33: ...o have a proper dial plan so the remote PBX knows how to reroute the call when requested 8 17 MM Caller Applications with Vectors when using MM Caller Applications with Vectors we have found that in s...

Page 34: ...ion purposes It is recommended that a qualified technician review the customer s CM QSig programming for accuracy change signaling group 7 Page 1 of 5 SIGNALING GROUP Group Number 7 Group Type isdn pr...

Page 35: ...7 2 6411 7 2 6412 7 2 6415 7 2 6430 7 2 Important Use caution when completing this task The data in this field will display exactly as it is entered This is critical because when the switch makes a s...

Page 36: ...NCA TSC ASSIGNMENT Service Feature As needed Inactivity Time out min TSC Local Mach Index Ext Enabled Established Dest Digits Appl ID 1 2299 y permanent 2100 dcs 1 2 6451 y permanent 3081 audix 1 3 n...

Page 37: ...MENTS Ext Name 24 characters Ext Name 24 characters 1 14 2 15 3 16 4 17 5 18 6 19 7 20 8 21 9 22 10 23 11 24 12 25 13 26 At End of Member List The key in the remote Node is the method the remote Voice...

Page 38: ...2 Page 1 of 3 Pattern Number 2 Grp FRL NPA Pfx Hop Toll No Inserted DCS IXC No Mrk Lmt List Del Digits QSIG Dgts Intw 1 7 0 107 y user 2 n user 3 n user 4 n user 5 n user 6 n user BCC VALUE TSC CA TS...

Page 39: ...Linkage COVERAGE CRITERIA Station Group Status Inside Call Outside Call Active n n Busy y y Don t Answer y y Number of Rings 4 All n n DND SAC Goto Cover y y COVERAGE POINTS Terminate to Coverage Pts...

Page 40: ...n Section 5 0 Version P 04 11 06 Added MM 3 0 to support release section 2 0 New MWI screen shot with Scheduled MWI updates parameter noted for MM3 0 Version Q 07 20 06 Added note in red to Considerat...

Page 41: ...11 14 08 Added note about setting Per Station CPN Send Calling Number on Station Form to Yes in Section 5 0 Version AC 2 02 09 Updated to support MM 5 0 Limit Requests for MWI changed in Section 6 0 A...