Before going to the customer site
Issue 7 January 2005
319
Before going to the customer site
The procedures in this section should be completed before going to the customer site or before
starting a remote installation.
This section covers:
●
Planning forms that the project manager provides
on page 319
●
Getting the serial number of the G700, if necessary
on page 319
●
Checking the number of allocated ports
on page 320
●
Checking the FTP server for backing up data
on page 320
●
Obtaining S8300 software and G700 firmware
on page 320
●
Obtaining update and language files, if using IA770
on page 322
●
Completing the RFA process (obtaining license and password file)
on page 323
Planning forms that the project manager provides
The project manager should provide you with forms that contain all the information needed to
prepare for this installation. The information primarily consists of IP addresses, subnet mask
addresses, logins, passwords, people to contact, the type of system, and equipment you need
to install. Verify that the information provided by the project manager includes all the information
requested in your planning forms.
Tip:
Tip:
Appendix B: Information Checklists
provides several checklists to help you gather
the installation and upgrade information.
Getting the serial number of the G700, if necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if
the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade
is between major releases (for example, 1.3 to 2.0), you will need the serial number of the
G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and
select View License Status from the main menu to display the serial number. The serial
number should also be on a sticker on the back of the G700 chassis but this number is
occasionally incorrect.
