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On-site Preparation for the Upgrade

Issue 7 January 2005

329

To save translations

1. At the SAT prompt, type

save translation

and press Enter.

2. Under Command Completion Status you should see

Success

.

To stop Communication Manager on an LSP

Skip this procedure if no LSPs are registered to the S8300.

For configurations with LSPs, the LSPs can run the same version or a later version of
Communication Manager than the version running on the primary controller. Normally, the
primary controller and the LSPs should run the same version of Communication Manager.
Therefore, an upgrade to an LSP is usually accompanied by an upgrade of the primary
controller.

Note:

Note:

You should upgrade the LSP before you upgrade the primary controller.

Before you upgrade the primary controller, you need to shut down Communication Manager on
the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to
register with the LSPs while you are upgrading the primary controller.

1. Open a telnet session on the S8300 (LSP).

2. Telnet to the LSP.

3. At the command line, type

stop -acfn

and press Enter.

The S8300 (LSP) shuts down Communication Manager.

!

CAUTION:

CAUTION:

The LSP’s Communication Manager must remain shut down while you upgrade
the primary controller. When you complete the primary controller upgrade, run

save translation

on the primary controller before restarting Communication

Manager on the LSP. The save translations process will automatically cause the
G700’s endpoints to reregister with the primary controller.

After the primary controller has been upgraded, you need to restart the LSPs.

To disable alarm origination

If alarm origination is enabled during the upgrade, unnecessary alarms will be sent to the
Operations Support System (OSS) destination number(s). Even if you selected Suppress
Alarm Origination when you logged in, alarm origination will be automatically re-enabled when
the system reboots after the software upgrade. Use this procedure to prevent alarm origination
from being re-enabled after reboot.

!

CAUTION:

CAUTION:

If you do not disable alarm origination, the system can generate alarms during
the upgrade, resulting in unnecessary trouble tickets.

1. Logoff the SAT session.

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Summary of Contents for G700

Page 1: ...Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 Issue 7 January 2005 ...

Page 2: ...ly innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual pro...

Page 3: ...e the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for ...

Page 4: ... Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped ...

Page 5: ...5 Trademarks 26 Ordering Documentation 26 Sending us comments 26 Chapter 1 G700 Installation and Upgrades Roadmaps and Reference Information 27 What wizards are available 27 Where are the most recent versions of the Wizards 27 When to use each wizard 28 About the Avaya Installation Wizard IW 30 What the IW Does and Does Not Do 31 Electronic Worksheets and Templates 32 About the Upgrade Tool 33 You...

Page 6: ...connection to the media server Windows 2000 or XP 54 Configuring the Remote PC for PPP Modem Connection Windows 2000 or XP Terminal Emulator or ASA 54 Using Windows for PPP Modem Connection Windows 2000 or XP 55 Using Avaya Terminal Emulator for LAN Connection to Communication Manager 56 Using Avaya Terminal Emulator for Modem Connection to Communication Manager 57 About Log in Methods 58 Logging ...

Page 7: ...planning 81 What the planning documentation provides 81 Who needs a Single Sign On SSO authentication login 82 What site verification does 82 What network integration requires 82 About installation and cabling 83 Verifying the on site checklist 83 Verifying Environmental conditions 84 Power Verification 84 Grounding Verification 84 Unpacking and checking the order 85 Installing the G700 media gate...

Page 8: ...tomer s LAN 113 Before Going to the Customer Site 114 Upgrading to release 2 2 Install TFTP server or obtain USB CD ROM drive 114 Collecting Upgrade Information 115 Planning Forms that the Project Manager provides 115 Getting the Serial Number of the G700 if Necessary 115 Checking the FTP Server for Backing up Data 115 Obtaining update patch files if needed 116 If using IA770 obtaining update and ...

Page 9: ... Determining which firmware to install on the G700 161 Installing New Firmware on the P330 Stack Processor 163 Setting rapid spanning tree on the network 164 Installing new firmware on the G700 Media Gateway Processor 165 Installing new firmware on the media modules 166 Installing IA770 update patch files if any 168 Administer Communication Manager 169 Administering an S8300 primary controller 170...

Page 10: ...allation overview 194 What are the system components 194 About G700 components 194 About firmware files 194 About the TFTP server 194 What provides initial access to the G700 194 How is normal access to the S8300 and G700 provided 195 Connecting directly to a target S8300 195 Connecting directly to the remote primary server S8300 S8500 or S8700 195 Connecting using the customer s LAN 196 Before go...

Page 11: ...esses for the LSPs 220 Administering Network Regions 220 Associating LSPs with Network Regions 222 Administering IP Interfaces 222 Administering the LSP Form 223 Administering an S8500 or S8700 S8710 primary controller 224 Assigning Node Names and IP Addresses for the C LANs and LSPs 225 Administering Network Regions 225 Assigning LSPs to the Network Regions 228 Administering IP Interfaces 229 Adm...

Page 12: ...eating an IA770 test message 256 Determining whether optional languages are needed 256 Backing up system files 259 Recording configuration information 261 Upgrading the S8300A 262 Installing the pre upgrade software update patch if necessary 263 Linux migration backup if current release is 1 x 264 Replacing the S8300A with the S8300B Media Server 267 Upgrading the S8300B Media Server 268 Setting t...

Page 13: ...mware on the G700 Media Gateway Processor 301 Installing new firmware on the media modules 303 Installing new firmware on other G700 media gateways 305 Post upgrade tasks 306 If using IA770 307 Install and restart IA770 307 Saving translations 313 Installing IA770 patch or RFU files and optional language files if any 313 Complete the upgrade process S8300 is the primary controller 314 Chapter 6 Up...

Page 14: ...tion files to the S8300 hard drive from your laptop 337 Saving translations only if new license and or authentication files installed 341 Transferring files from a CD or laptop 341 Upgrade the S8300 343 Upgrading the S8300 using the wizard 343 Upgrading the S8300 using manual installation 343 Installing new software 344 Making the upgrade permanent 351 Installing post upgrade Communication Manager...

Page 15: ...ying a bundled firmware file 371 Downloading individual firmware files 371 On site preparation for the upgrade 373 Accessing the P330 stack processor 373 Verifying the contents of the tftpboot directory 374 Determining which firmware to install on the G700 374 Install new firmware on the G700 Media Gateway 376 Firmware installation procedures 376 Installing new firmware on the P330 stack processor...

Page 16: ...405 INTUITY AUDIX LX messaging system 405 ASAI co resident DEFINITY LAN gateway DLG 406 PROCR administration task summary for the S8300 Media Server 407 Supported Ethernet Interfaces 408 Call center 408 About Avaya G700 announcement software 409 Avaya Integrated Management 411 Avaya ATM WAN Survivable Processor Manager 411 Avaya Directory Enabled Management 412 Avaya MultiService Network Manager 4...

Page 17: ...ckage 436 Related topics 436 Printers 436 DS1 T1 CPE loopback jack 437 Installing a loopback jack 437 Installing a loopback jack with a smart jack 437 Installing a loopback jack without a smart jack 438 Administering a loopback jack 439 Testing a loopback jack with a smart jack 439 Testing the DS1 span from the ICSU to the loopback jack 439 Checking the integrity of local equipment 440 Testing the...

Page 18: ...DEFINITY LAN Gateway 461 Avaya Interactive Response 461 Avaya EC500 Extension to Cellular and Off PBX Stations 462 Converged Communications Server 462 Seamless Converged Communications across Networks SCCAN 462 Call Accounting Systems 462 Appendix A Technical Information 463 Avaya G700 Media Gateway Technical Specifications 463 Cabling Equipment 464 Appendix B Information Checklists 467 Installer ...

Page 19: ...used how to get help and how to download order and comment on the document Audience This book is for the following audiences Trained field installation and maintenance personnel Technical support personnel Network engineers and technicians Authorized Business Partners Using this book This book is organized into five installation and or upgrade scenarios Chapter 3 Installing a New G700 with an S830...

Page 20: ...ya Integrated Management the Uninterruptible Power Supply UPS Universal Serial Bus USB Modems and other adjuncts See the following appendices for system specifications forms you must complete for the installation and comcodes and other information that you need to order equipment Appendix A Technical Information contains specifications and other technical information that you need to install an S8...

Page 21: ...d field names Commands Commands are in constant width bold type Example Type change switch time zone and press Enter Command variables are in bold italic type when they are part of what you must type and in plain italic type when they are not part of what you must type Example Type ch ma machine_name where machine_name is the name of the call delivery machine Command options are in bold type insid...

Page 22: ...s in bold type whether you must type the input select the input from a menu or click a button or similar element on a screen or a Web page Example Type exit and then press Enter On the File menu click Save On the Network Gateway page click Configure Hardware System output and field names System output and field names on the Web screen are in bold monospaced type System output on the CLI screen are...

Page 23: ...on and updates to the information in this book You can also download these updates from the Avaya Support Web site Downloading this book To download the latest version of this book 1 Access the Avaya web site at http support avaya com 2 On the left side of the page click Product Documentation 3 The system displays the Welcome to Product Documentation page 4 On the right side of the page type 555 2...

Page 24: ...n to a situation that can result in harm to hardware or equipment WARNING WARNING Use an ESD warning to call attention to situations that can result in ESD damage to electronic components DANGER DANGER A danger statement calls attention to a situation that can result in harm to personnel SECURITY ALERT SECURITY ALERT A security alert calls attention to a situation that can increase the potential f...

Page 25: ...omer Care Support Line at 1 800 242 2121 Toll fraud call Avaya Toll Fraud Intervention at 1 800 643 2353 Security issues call Avaya Corporate Security at 1 877 993 8442 International For technical assistance call the International Technical Assistance Center ITAC at 905 943 8801 For all international resources contact your local Avaya authorized dealer Title Number Overview for Avaya G700 Media Ga...

Page 26: ...234 100 and any other Avaya documentation can be ordered directly from the Avaya Publications Center toll free at 1 800 457 1235 voice and 1 800 457 1764 fax International customers should use 1 207 866 6701 voice and 1 207 626 7269 fax Sending us comments Avaya welcomes your comments about this book To reach us by Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W...

Page 27: ...ion Manager What wizards are available To save time on installations and upgrades three distinct tools are available for your use Avaya Installation Wizard Gateway Installation Wizard Upgrade Tool Note Note These tools do not replace all normal installation or upgrade procedures described in this document However they do automate some or many of the tasks associated with an installation or an upgr...

Page 28: ...ation Wizard Table 1 When to use each wizard Component Use New Installation Upgrade Software Upgrade Firmware S8500 or S8700 S8710 as a Primary Controller IW IW S8300 as an LSP IW IW UT Use the UT to schedule upgrades of multiple LSPs Use the IW on site for an immediate upgrade of a single LSP as a Primary Controller IW IW G350 or G700 with an S8300 IW IW UT Use UT to schedule upgrades of multiple...

Page 29: ... files could be on the media server s hard drive ftp pub directory on a CD ROM drive connected to the media server or on the CD ROM drive or hard drive on a technician s laptop directly connected to the media server If the source files are available on one of these media you could use the IW from a remote location using a dialup PPP connection to the media server with modem enabled running the IW ...

Page 30: ...dia server you need to upgrade the software before you begin using the IW Install a new G350 or G700 that does not contain an S8300 The Gateway Installation Wizard GIW on site with a laptop connection to the G350 or G700 This wizard configures the IP addresses for the gateway including the gateway processors the controller list and the VoIP engine The GIW does not install firmware on the G350 or G...

Page 31: ...rk region as the default 1 Administering the Media Gateway on page 182 Note Note In addition you can use the IW to upgrade media server software or gateway firmware on a previously installed system The IW automates similar tasks in Chapters 4 6 Tasks IW does not automate You must perform the following tasks manually even though you are using the IW All hardware installation Tasks in Before Going t...

Page 32: ...s P330 Stack Processor and VoiP Engines The EPW also can be used to supply basic translations for the S8300 G700 configuration The default values used by the wizard can be viewed at http support avaya com avayaiw under the View Default Parameters link If the wizard defaults do not meet the customer s needs you can use a custom template Once the EPW has been imported all the values from the EPW app...

Page 33: ...rade tool Then at the scheduled time the Upgrade Tool automatically upgrades the software and firmware on all the specified LSPs and gateways Note Note You must still complete the normal prerequisite tasks such as completing the RFA process for license files and downloading the most recent tar file for an LSP to the var home ftp pub directory or uploading the most recent firmware for a media gatew...

Page 34: ...y a remote media server but does not have an S8300 installed in slot V1 The GIW enables you to configure the gateway IP addresses without having to enter CLI commands You can also use the GIW to install firmware on the G700 and its components Use the GIW to configure a new G700 Media Gateway that is controlled by a remote S8300 S8500 or S8700 S8710 Media Server and that does not have an S8300 LSP ...

Page 35: ...ary controller or The G700 has an S8300 Media Server configured as an LSP and is controlled by an S8300 S8500 or an S8700 S8710 Media Server You will use Chapters 2 and 3 with this checklist Table 3 Task lists for your upgrade or installation G700 with an S8300 Primary or LSP G700 without an S8300 G700 Controlled by an S8300 with IA 770 INTUITY AUDIX Messaging New Installation Checklist 1 Chapter ...

Page 36: ...f using IA770 obtain Ethernet interface IP address and Subnet mask Complete the RFA process Obtain static craft password Hardware Installation for the G700 Media Gateway and S8300 Media Server on page 71 On site checklist Unpack and check the order Install the G700 Cable multiple units Attach ground conductors Install the S8300 on page 121 Insert the S8300 Remaster the hard drive and install new s...

Page 37: ...g Tree Install firmware on the G700 media gateway processor Install firmware on the media modules Install firmware on other G700s in the stack or network if any Administer Communication Manager on page 169 Reboot the system Assign node names if necessary Administer network regions Assign LSPs to network regions Administer IP interfaces Administer the LSP form Add media gateway Verify changes Enabl...

Page 38: ...Manager for Integrated Messaging on page 192 Complete the Installation Process for an S8300 LSP on page 192 Check planning documentation Connect and administer test endpoints Complete electrical installation Enable adjunct systems Checklist 1 Install New G700 with an S8300 Primary or LSP continued Major Tasks Subtasks 3 of 3 Checklist 2 Install a New G700 without an S8300 Major Task Subtasks Befor...

Page 39: ...tack processor Set Rapid Spanning Tree Install firmware on the G700 media gateway processor Install firmware on the media modules Install firmware on other G700s in the stack or network if any Administer Communication Manager on page 219 Reboot the system Assign node names if necessary Administer network regions Assign LSPs to network regions Administer IP interfaces Administer the LSP form Add me...

Page 40: ...onnecting to and logging in to the G700 or S8300 see About connection methods in this chapter Checklist 3 Task List to Upgrade an Existing G700 with an S8300A R1 x or R2 0 x to R2 2 Major Tasks Subtasks Before going to the customer site on page 240 Install TFTP server or obtain USB CD drive Fill in EPW if upgrading from 1 1 Get planning form Get the G700 serial number Check number of allocated por...

Page 41: ...Decide whether to use the Installation Wizard If not using the Wizard Verify contents of the tftp directory Determine which firmware to install Install firmware on the P330 stack processor Set Rapid Spanning Tree Install firmware on the G700 media gateway processor Install firmware on the media modules Install firmware on other G700s in the stack or network if any If using IA770 Install and restar...

Page 42: ...connection methods in this chapter Checklist 4 Task List to Upgrade an Existing G700 with an S8300B R2 0 x to R2 2 x Major Tasks Subtasks Before going to the customer site on page 319 Get planning form Get the G700 serial number Check number of allocated ports Check FTP server for back up Get software firmware files If using IA770 obtain update and language files if any Complete the RFA process Ob...

Page 43: ...firmware on the P330 stack processor Set Rapid Spanning Tree Install firmware on the G700 media gateway processor Install firmware on the media modules Install firmware on other G700s in the stack or network if any Installing IA770 patch or RFU files if any on page 363 Download the update software View the update documentation Completing the upgrade process S8300 is the primary controller on page ...

Page 44: ... methods in this chapter Checklist 5 Task List to Upgrade an Existing G700 without an S8300 Major Tasks Subtasks Before going to the customer site on page 369 Get planning forms Get the G700 serial number Set up TFTP server if necessary Install the Gateway Installation Wizard on laptop Download firmware files On site preparation for the upgrade on page 373 Verify contents of the tftp directory Det...

Page 45: ...cal access methods are available Laptop configuration for direct connection to the services port About connection methods About Log in Methods About navigation for G700 CLI commands What physical access methods are available Figure 1 reviews physical access methods for the S8300 and G700 Check for the locations of the following ports If the S8300 is present in the G700 Services port in the center ...

Page 46: ... media server 2 Install license and authentication files and upgrade software 3 Verification testing 4 Run diagnostics 5 Upgrade software and configuration 1 Avaya Installation Wizard 2 Web Interface 3 Command Line Interface 4 System Access Terminal SAT Initial Configuration and Maintenance G700 Media Gateway when no S8300 Onsite Tasks Tools 1 Configure master and stack 2 Configure MGP MM and port...

Page 47: ...on Windows systems TCP IP administration varies among Windows systems Note Note Make a record of any IP addresses DNS servers or WINS entries that you change when you configure your services computer Unless you use the NetSwitcher program or an equivalent you will need to restore these entries to connect to other networks To check your version of windows 1 Log in to your laptop and double click th...

Page 48: ...for Preferred DNS server and Alternate DNS server should both be blank b Click the Advanced button at the bottom of the screen The Advanced TCP IP Settings screen appears c Click the DNS tab Verify that no DNS server is administered The address field should be blank 9 Disable WINS Resolution as follows a Click the WINS tab Make sure WINS is not administered The address field should be blank b Clic...

Page 49: ... Address tab 6 Click the radio button to Specify an IP address Enter the following IP address 192 11 13 5 Subnet mask 255 255 255 252 Note Note Record any IP addresses DNS settings or WINS entries that you change You may need to restore them later to connect to another network 7 Disable DNS service as follows Windows 95 98 and Me Click the DNS Configuration tab Verify that the Disable DNS radio bu...

Page 50: ...es of the web interface may not work properly If you use Netscape it must be version 6 2 or higher To check or change proxy settings 1 Open your Internet browser 2 Verify that you have a direct connection with no proxies using one of the following options For Internet Explorer a Select Tools Internet Options b Click the Connections tab c Click the LAN Settings button d If Use a proxy server for yo...

Page 51: ...tscape If there are other entries in this box add to the list of entries and separate entries with a iii Click OK to exit About connection methods Connecting a laptop to services port of S8300 To connect your laptop directly to the S8300 media server 1 Make sure your laptop meets the hardware and software requirements 2 Plug an Ethernet crossover cable MDI to MDI X into the 10 100 BaseT Ethernet n...

Page 52: ...a stacked configuration locate the device that contains the master controller for the stack Check the LED panel on the upper left of each G700 or P330 device in the stack as follows G700 Media Gateway a lit MSTR LED indicates that this unit is the stack master A non G700 P330 device a lit SYS LED indicates that this unit is the stack master 2 Connect the RS 232 serial cable and DB 9 adapter cable ...

Page 53: ...ion should support a data speed of at least 33 6 Kbps The remote PC must be administered for PPP connections in order to connect through a modem A dial up connection is typically used only for services support of the server not for routine administration If the Server is administered to report OSS alarms it uses the same line for alarm notification The server cannot report any new alarms while thi...

Page 54: ...nnection Wizard 3 Select Dial up to private network on the Network Connection Type screen 4 In the Phone number field enter the appropriate telephone number inserting special digits such as 9 and 1 or 70 if necessary 5 On the Connection Availability screen click For all users or Only for myself as appropriate 6 On the Completing the Network Connection Wizard screen type the name you want to use fo...

Page 55: ...2000 or XP Note Note To access the system you may need RAS access and ASG Mobile access To use Windows for PPP modem connection Windows 2000 or XP 1 Return to the Network and Dial up Connections window and right click the connection you just created 2 Select Connect 3 Leave the User Name Password and Domain fields blank If the Dial field is blank enter the appropriate telephone number 4 Click the ...

Page 56: ...n select Avaya and finally select Terminal Emulator The system displays the Terminal Emulator 2 From the menu bar across the top of the screen select Phones then select Connection List The system displays the Connections window 3 From the menu bar across the top select Connection then select New Connection The system displays the Connection Settings window 4 Put in a name for the connection Usuall...

Page 57: ...l Emulator for Modem Connection to Communication Manager 1 Complete steps 1 8 in To use Avaya Terminal Emulator for LAN connection to Communication Manager on page 56 2 Click the Modem tab The system displays the Modem tab 3 In the IP address field type the IP address of the connection s Dialup Status box as noted in Step 9 in To use Windows for PPP modem connection Windows 2000 or XP 4 In the TCP...

Page 58: ...on to the G700 Console port These procedures assume You have a crossover cable directly connected from your laptop to the Services port on the media server and your laptop is configured for a direct connection or You are connected to the S8300 S8500 or S8700 S8710 media server over the customer s LAN either remotely or on site In this case your laptop must be configured to connect to the customer ...

Page 59: ...he S8300 Web Interface from your Laptop To run the Web Interface 1 Open Internet Explorer 5 5 or later on your computer 2 In the Address or Location field of your browser type the 192 11 13 6 or for a LAN connection the IP address of the media server on the customer LAN and press Enter If your browser does not have a valid security certificate you will see a warning screen and instructions to load...

Page 60: ...rence Information 60 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server Login Screen 6 Log in as craft 7 Select yes for Suppress Alarm Origination The system displays the main menu for the Integrated Management Suite ...

Page 61: ...n and Login Methods Issue 7 January 2005 61 Main Menu 8 Click on the link for Launch Maintenance Web Interface The system displays the S8300 main menu in the left panel and a usage agreement notice in the right window ...

Page 62: ...on and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server S8300 Main Menu Usage Agreement Notice 9 Check the top of the left panel Note that The Avaya media server you are logged into is identified by name and server number The S8300 media server number is always 1 ...

Page 63: ...r the appropriate type for your computer For example you may use type ntt a terminal type available for Windows NT4 0 or Windows 98 For Windows 2000 use w2ktt The system displays the SAT interface 4 Enter SAT commands as appropriate Logging in to the P330 stack Processor with a Direct Connection to the S8300 Services Port Note Note If you are upgrading an S8300 G700 remotely connect to the custome...

Page 64: ...User s Guide available at www avaya com support Logging in to the P330 Stack Processor with a LAN Connection To log in with a LAN connection 1 With a connection to the customer s LAN either remotely or on site telnet to the P330 stack processor IP address Type telnet xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the P330 stack master processor on the customer s LAN 2 Login at the Welc...

Page 65: ...Address or Location field of your browser type the IP address or name of the P330 Stack Processor and press Enter If the network includes a domain name service DNS server that has been administered with this IP device s name you can type the processor s name into the address field instead of the IP address For example http P330 stack1 mycompany com Note Note The Device Manager is not available thr...

Page 66: ...ers 3 Click Next The Connection Type dialog box displays 4 Click the Network connection radio button 5 Click Next The Network Connection dialog box displays 6 Enter the IP address used to connect to the S8300 7 Click Next The Network Connection Port Number dialog box displays 8 in the TCP IP Port Number field type the appropriate port number Use port 23 for the craft login Use port 5023 for the cu...

Page 67: ...are logged in click Start GEDI About navigation for G700 CLI commands Table 5 describes a few Command Line Interface commands that you will need to navigate among the processors on the G700 Note Note This navigational aid assumes that you are logged in to the P330 stack processor Default mode is Supervisor with a P330 1 super command line prompt Table 5 Navigational aid for G700 CLI commands Comma...

Page 68: ...or the G700 and G350 are described in an Application Note available at the Avaya Resource Library session module stack from an MGP session open a CLI session on the stack processor P330 1 super session icc from an MGP session open a CLI session on the S8300 processor craft host name session open a session on the stack processor in module i e another G700 in the stack P330 super exit close the curr...

Page 69: ...for ntt terminal emulation Table 7 lists key presses for w2ktt terminal emulation Table 6 Key sequences for ntt terminal emulation Key Sequence Function Key Function ESC alpha O P F1 Cancel ESC alpha O Q F2 ESC alpha O R F3 Execute ESC alpha O S F4 ESC alpha O T F5 Help ESC alpha O U F6 Go to Page N ESC alpha O V F7 Next Page ESC alpha O W F8 Previous Page Table 7 Key sequences for w2ktt terminal ...

Page 70: ...G700 Installation and Upgrades Roadmaps and Reference Information 70 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 71: ...components Describes the G700 and S8300 components About installation and cabling Provides hardware installation and cabling procedures Note Note See Quick Start Avaya G700 Media Gateway Hardware Installation 555 233 150 for an overview of the G700 hardware and cabling About hardware components This section describes the components of an Avaya G700 Media Gateway and an Avaya S8300 Media Server Wha...

Page 72: ...ocessors P330 stack processor also known as Layer 2 switching processor Media gateway processor MGP Voice over IP VoIP processor What are the media modules Media modules are optional plug in circuit assemblies They provide traditional interfacing of service provider network access solutions such as T1 E1 and connections to TDM based endpoints such as DCP digital phones and analog phones The availa...

Page 73: ...e and not Trunk 5 Avaya MM712 DCP Media Module for connection to 8 DCP stations 6 Avaya MM717 DCP Media Module for connection to 24 DCP stations see the Caution below for limitations on the use of the MM717 7 Avaya MM720 BRI Media Module for connection to 8 ports for international BRI trunks 8 Avaya MM722 BRI Media Module for connection to 2 ports for international BRI trunks ALM TST ACT 1 2 3 4 5...

Page 74: ...media modules enable the G700 with its primary controller to host a variety of functions ranging from IP phones to traditional analog telephony ports The media modules contain trunk or line interfaces and their associated circuitry Each of the four media module slots has access to the 512 time slot TDM bus a 10 100 base T port power 5V 48 V phantom and ground Each media module can be accessed and ...

Page 75: ...nsion that customers might purchase as part of their network is the Avaya P330 LAN Expansion Module Features of this Data Expansion Module include Maximum flexibility to the data stack Standard auto negotiation Link Aggregation Group LAG LAG redundancy Link redundancy Congestion control 802 1Q p VLAN priority CAUTION CAUTION Avaya Expansion Modules and Octaplane Stacking Modules are not hot swappa...

Page 76: ...X330STK stacking sub module that is used to connect Avaya P330 switches in a stack by way of the Octaplane Avaya P330 BUPS back up power supply module The Avaya P330 BUPS can support up to four Avaya P330 switches One RJ45 RS232 front panel console connector that is used for both terminal and modem sessions Two fan units with operation sensors for each switch One virtual IP address for managing th...

Page 77: ...ly units The stacked switches connect using the Avaya X360STK stacking sub modules that plug into a slot in the back of the Avaya C360 If the stack is split between two racks you can connect the C360s by using the X330SC or X330LC cables The Avaya X330RC cable connects the top and bottom switches in the stack and provides redundancy and hot swappability in the same way that modules can be swapped ...

Page 78: ...e the S8300 or to power down The functions of the other LEDs are The red Major Alarm indicator on the S8300 is off when the system is operational unless a Major Alarm has been raised The green Test LED on the S8300 is on when a test is in progress The yellow ACT LED on the S8300 is on whenever a G700 an IP telephone or an IP console is registered with the S8300 It is off when none of these IP endp...

Page 79: ...G700 with a media server supports the entire range of adjuncts and peripheral equipment supported by Communication Manager Figure 5 Avaya S8300B Media Server What is the S8300 media server The S8300 Media Server is an Intel processor complex that mounts in the first media module slot V1 of the G700 Media Gateway The S8300B Media Server has Avaya Communication Manager For a full description see htt...

Page 80: ...S8500 is connected to the G700 over the network through a C LAN circuit pack in the G600 SCC1 or MCC1 What is the S8700 S8710 media server The G700 Media Gateway can be controlled by an external S8700 S8710 Media Server sometimes referred to as an ECC configuration Both the S8700 S8710 with the G600 Media Gateway IP Connect and the 8700 with the SCC1 or the MCC1 Media Gateways Multi Connect can co...

Page 81: ...tial A data network readiness assessment has been completed to assure that the solution will function optimally within the customer s network Each of these processes have been documented before the installation You should verify that you have all the necessary information before going to the site see Appendix B Information Checklists What the planning documentation provides To guide you in your pr...

Page 82: ...s A pre installation site inspection allows you to verify that the site requirements have been met for adequate environmental conditions power and grounding availability safety and security conditions If you find discrepancies between the specifications necessary for proper installation of equipment and the conditions on site contact your Project Manager before proceeding with the installation Wha...

Page 83: ...following procedures Verifying the on site checklist on page 83 Verifying Environmental conditions on page 84 Unpacking and checking the order on page 85 Installing the G700 media gateway on page 85 Cabling multiple units on page 96 Attaching Ground Conductors on page 100 Note Note When installing a G700 complete all tasks in this chapter to install the gateway before doing the media server admini...

Page 84: ... power circuit Grounding Verification Ensure that the installation site has access to approved grounds and that either a trained technician or a licensed electrician will be verifying all grounds and installing the Supplementary Ground Conductor consult Attaching Ground Conductors WARNING WARNING Installation in a Restricted Access Location and secure access are required in Finland and Norway The ...

Page 85: ...r handling components of an Avaya G700 Media Gateway Connect the strap to an approved ground such as an unpainted metal surface If you have any questions about the equipment order or if the equipment has been damaged contact your Project Manager When you have verified that the order is complete and that you have all of the necessary components and tools proceed with the installation Installing the...

Page 86: ...ore rack insertion CAUTION CAUTION When handling any components of an S8300 Media Server with G700 Media Gateways wear an anti static wrist ground strap Connect the strap to an approved ground such as an unpainted metal surface ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 EIA 530A DCE ALM TST ACT SIG EI SO EM SM EO SI ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 E...

Page 87: ...from their packaging 2 Turn the G700 Media Gateway over to allow the feet to be mounted 3 Position one foot into the mounting site near the corner of the chassis 4 Press the plastic rivet into the foot with a stylus until it is firmly seated on the chassis You have now prepared the G700 Media Gateway for mounting and assuming you are going to use a data rack you are ready to mount the chassis in t...

Page 88: ...d 16 kg when equipped with media modules Two people may be needed to mount the G700 Media Gateway in the rack Figure 7 Rack Mounting To mount the G700 media gateway in the rack 1 Position the G700 in the rack Assure that there is adequate ventilation 2 Verify that the screw holes are aligned with the rack hole positions 3 Insert the mounting screws Use two screws on each side 4 Tighten the mountin...

Page 89: ...v1 on the left side of the G700 Media Gateway The LED module must be pulled from the G700 chassis to provide clearance for the S8300 Media Server Tip Tip If you need to install the CWY1 card for embedded messaging on the S8300 do so now For Communication Manager Release 2 2 the CWY1 card is no longer needed CAUTION CAUTION If you are removing an S8300 use the shutdown button to stop the operating ...

Page 90: ...n even pressure to assure that the module does not become twisted or disengage from the guides Guide the longer left side of the LED module into the chassis until the shorter right edge of the module can engage in its guides Figure 10 Align the LED module and the S8300 Media Server 5 Push steadily and firmly until the faceplates of the S8300 Media Server and the LED module are even and then push t...

Page 91: ...modules is dictated by the offer selected by the customer and the configuration of the system Consult the planning documentation and the order form to determine which modules you will be installing The planning documents also indicate into which slots the modules are to be inserted The media modules available at this time are Avaya MM710 T1 E1 Media Module Avaya MM760 VoIP Media Module Avaya MM711...

Page 92: ... are not to be routed out of building Failure to comply with this restriction could cause harm to personnel or equipment CAUTION CAUTION The connector pins can be bent or damaged if the module is handled roughly or if misaligned and then forced into position CAUTION CAUTION Separate ESD paths to the chassis ground connect to the media modules at the spring loaded captive screws Use a screw driver ...

Page 93: ...ess to electrical hazards by unauthorized personnel and to ensure continued compliance to international radiated emissions requirements all captive screws must be securely tightened such that they cannot be loosened without the use of a tool WARNING WARNING After you have connected telephones to the various media modules be sure to add circuit protection to the lines see Complete the telephone ins...

Page 94: ...as been in operation 1 Remove the blank plate covering the bay 2 Align the printed circuit board with the interior guide rails Note Note The printed circuit board fits into the guide rail The metal base plate does not 3 Firmly press the Expansion Module into the G700 Media Gateway until it is completely inserted 4 Tighten the two screws on the front panel of the Expansion Module WARNING WARNING To...

Page 95: ... in 2 3 seconds until the OK to Remove LED starts flashing When the LED turns on steady power can be safely turned off To insert an Avaya X330STK Stacking Module 1 Remove the blank plate from the back of the G700 2 Insert the Avaya X330STK Stacking Module gently in the bay in the back of the G700 ensuring that the metal base plate is aligned with the guide rails Figure 13 Insert Stacking Module in...

Page 96: ...ng where to position the unit ensure that It is accessible and cables can be connected easily Cabling is away from sources of electrical noise such as radio transmitters broadcast amplifiers power lines and fluorescent lighting fixtures Water or moisture cannot enter the case of the unit There is a free flow of air around the unit and the vents in the sides of the case are not blocked The two ends...

Page 97: ...About installation and cabling Issue 7 January 2005 97 Figure 14 Cabling Multiple Units in a Single Rack Figure notes 1 Short Octaplane cable X330SC 2 Redundancy cable X330RC 1 2 ...

Page 98: ...s of a stack in two racks you must use the Avaya X330LC cable to connect them You may not link more than 10 units to form a stack but those units can be mounted in more than one rack To link elements in multiple racks 1 Use the long 6ft 2 m Avaya X330LC cable to connect elements in two racks 2 Connect the Avaya X330LC cable dark grey connector to the port on first unit of the stack marked to the l...

Page 99: ...t Octaplane cable X330SC 2 Redundancy cable X330RC 3 Long cable X330LC You have now mounted the fully equipped Avaya G700 Media Gateway in the rack and cabled units together as described in the planning documents When all the units are mounted and cabled you are ready to connect to electrical ground conductors 1 2 3 ...

Page 100: ...re safe operation of the G700 Media Gateway Ground conductor part of the AC power cord Field installed green yellow conductor referred to as the Supplementary Ground Conductor Both safety grounds must be connected to an approved ground If a power cord accompanies the G700 use that cord whenever possible For DC Input The 48Vdc lead provided for DC power input to the G700 Media Gateway must be groun...

Page 101: ...ry Because of unreliable earthing concerns in Finland and Norway the G700 Media Gateway must be installed in a restricted access location A restricted access location is defined as access that can be gained by only Service Personnel or Customers who have been instructed about the reasons for the restricted access and any safety precautions that must be taken In these cases access to the G700 Media...

Page 102: ...il Concrete encased ground An electrode encased by at least 2 in 5 1 cm of concrete and located within and near the bottom of a concrete foundation or footing in direct contact with the earth The electrode must be at least 20 ft 6 1 m of one or more steel reinforcing bars or rods 1 2 in 1 3 cm in diameter or at least 20 ft 6 1 m of bare solid copper 4 AWG 26mm2 wire Ground ring A buried ground tha...

Page 103: ...the chassis adjacent to the ground symbol 2 Place the ring terminal of the 10 AWG 4 0 mm2 Supplementary Ground Conductor on the screw 3 Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool The ground block is provided for use with more than one G700 or other Cajun devices in the rack It is usually mounted by the customer e...

Page 104: ...t outlet through the cord To prevent accidental interruption of power to the G700 Media Gateway do not connect the G700 Media Gateway to a switch controlled AC wall socket outlet In addition Avaya Inc highly recommends that the customer use a UPS for back up power Advise your customer to verify through a licensed electrician that the ground connection at the AC outlet to be used is attached to an ...

Page 105: ...let that you want to test If the circuit is properly grounded the yellow and white lights on the tester illuminate 2 Unplug the tester WARNING WARNING If the tester indicates any type of ground fault your customer must contact a licensed electrician DO NOT install the system To verify voltages using a Volt Ohm Millimeter VOM U S and countries using 110 to 125 Vac power WARNING WARNING Hazardous vo...

Page 106: ...power switch on the G700 Media Gateway The AC inlet serves as the disconnect device To disconnect power from the G700 Media Gateway remove the power cord plug from the AC inlet The G700 Media Gateway will power up The LEDs on the media modules the S8300 Media Server and the G700 Media Gateway will flash at power up Each element will conduct a series of self tests 3 The LEDs on the G700 LED panel w...

Page 107: ...ching Processor and the G700 Media Gateway Processor MGP are in a normal operational state The red ALM LED lights whenever an alarm exists in the G700 Media Gateway Processor The ALM LED might signal either a hardware failure or a software or firmware condition that could be cleared by resetting the processor It will also light because the license file for the S8300 has not yet been installed Chec...

Page 108: ...ou have now completed the initial installation of the G700 Media Gateway Ground discharge bar DC power cabinet To CBC ground terminal bar at the MDF 30A 30A 30A 30A 48 VDC 48 V 48 V 48 V 48 V RTN 48 V RTN 48 V RTN To next G650 Main AC supply AC mains 1 AWG ground wire Approved ground System single point ground Ground connection terminal Single point ground block G650 G650 G65 Frame ground 10 AWG R...

Page 109: ...alled Important Important This installation procedure requires that TFTP server software is installed on the technician s laptop If the TFTP server is not installed on the laptop you can use an external USB CD ROM drive instead If the S8300 is configured as an LSP the primary controller running Avaya Communication Manger can be either another S8300 or an S8500 or S8700 S8710 Media Server Note Note...

Page 110: ...bout software and firmware files A new S8300 Media Server should have only the remaster program RP software installed on its hard drive The G700 components should have current releases of firmware installed It may be necessary to install an update patch on the S8300 after installing the Communication Manager software and or to upgrade the G700 and media module firmware The file containing the S830...

Page 111: ...ive Important Important Before you go the site you must either have the TFTP server installed on your laptop recommended or have an external USB CD ROM drive The new S8300B will normally not have Communication Manager software installed on its hard drive You should check the S8300B that you will be installing or ask the customer to check before going to the site to determine whether you need to ha...

Page 112: ...ral ways with either a direct connection or LAN connection Note Note Before the Upgrade Tool can be used to upgrade software on an LSP or firmware on a G700 as summarized below the LSP must be administered on the primary controller Connecting directly to a target S8300 If you are at the location of the target S8300 primary or LSP you can connect directly to the S8300 Services port To install or up...

Page 113: ...r and perform the installation commands Note Note For direct connections the TFTP server must be on the Customer LAN not on your laptop Connecting using the customer s LAN If you can connect to the customer s LAN you can 1 Install the S8300 software by Opening the Web interface on the S8300 and using the Avaya Installation Wizard or Opening the Web interface on the S8300 and using the main menu 2 ...

Page 114: ...ve Upgrading Communication Manager on an S8300 to release 2 2 requires remastering the S8300B hard drive After remastering the drive the remastering program looks for the Communication Manager software files on Your laptop if a TFTP server is installed or An external USB CD ROM drive You must have the Avaya TFTP server software installed on your laptop or take a USB CD ROM drive to the site If you...

Page 115: ...l Number of the G700 if Necessary For a new installation of a G700 with an S8300 you need the serial number of the G700 Media Gateway in order to complete the creation of the customer s license file on the rfa avaya com web site To get this number look for the serial number sticker on the back of the G700 chassis If the unit is delivered directly to the customer and you will not have phone or LAN ...

Page 116: ...ur laptop create a directory to store the file for example c S8300download 2 Connect to the LAN using a browser on your laptop or the customer s PC and access http www avaya com support on the Internet to copy the required Communication Manager update file to the laptop 3 At the Avaya support site select the following links a Software Firmware Downloads b S8300 Media Server c Software Downloads 4 ...

Page 117: ...ired after the upgrade obtain the update file from the Avaya Support web site To obtain an IA770 update file 1 On the Avaya Support website double click on Messaging in the list on the left 2 Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application 3 Double click on All Documents 4 Under Software Download double click on the update for this release For exampl...

Page 118: ...cal survivable processor LSP requires a current and correct version of a license file in order to provide the expected call processing service The license file specifies the features and services that are available on the S8300 media server such as the number of ports purchased The license file contains a software version number hardware serial number expiration date and feature mask The license f...

Page 119: ... be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and authentication files for example C licenses 2 Access the Internet from your laptop and go to Remote Feature Activation web site rfa avaya com 3 Use the System ID the SAP ID of the customer or the SAP ID of the switch order to l...

Page 120: ...r installation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP address and other alarming parameters automatically Obtaining the static craft password Avaya technicians only After installing new software and ne...

Page 121: ...nel and S8300 circuit pack about 1 3 of the way into the guides the guides are in slot V1 for the S8300 and above slot V1 for the LED panel b Push both circuit packs together back into the guides gently and firmly until the front of each circuit pack aligns with the front of the G700 3 Secure the S8300 faceplate with the thumb screws Tighten the thumb screws with a screw driver 4 Power up the G700...

Page 122: ...Verify that the S8300B is inserted in slot V1 2 Verify good AC power connections to the G700 3 Avaya recommends using a UPS backup for media servers If a UPS is present make sure the G700 is plugged into the UPS 4 Verify that all Ethernet connections are secure to ensure the file transfer process is not interrupted 5 Insert the Unity CD in the CD ROM drive If TFTP server software is installed on y...

Page 123: ...he TFTP server program ii Select Setup iii Open the Outbound tab iv To change the Outbound file path click the Browser button and select the CD drive or If your laptop does not have TFTP server software installed attach an external USB CD ROM drive to one of the USB ports on the S8300B and insert the Unity CD in the drive To begin the upgrade 1 Click Start Run to open the Run dialog box ...

Page 124: ...edure described in this chapter However you can upgrade the Communication Manger software using the procedure described in Chapter 6 Upgrading an Existing S8300B to R2 x and then return to this chapter To upgrade using the procedure in Chapter 6 Upgrading an Existing S8300B to R2 x 1 Complete the procedures starting at Installing new license and authentication files if necessary on page 336 and en...

Page 125: ...mit the screen 4 Select Install and press Enter If a Warning screen appears RP Warning screen select Yes and press Enter Note Note At this point the installation script looks for the Unity CD either on your laptop or in a CD drive connected to the USB port If you do not have the TFTP server running on the laptop and a CD drive is not attached to a USB port you will see the Select Installation Medi...

Page 126: ...e unity CD in the laptop or USB drive c Select either TFTP or CDROM d Select OK and press Enter The Select Release Version screen appears The Select Release Version screen 5 Select the appropriate release version if more than one then select OK and press Enter At this point the following processes are initiated a The S8300 hard drive is reformatted b The Linux operating system is installed c Once ...

Page 127: ...econds Software and firmware update reminder When the installation is complete the CD drive door opens and the system reboots automatically The reboot takes 1 3 minutes In the event you used the laptop TFTP server and you have a problem with power and the S8300 does not reboot there are two methods of recovery Use the USB CD ROM to plug into the S8300 and repeat the remastering process using the U...

Page 128: ...rver click Software Version 3 Verify that the media server is running Release 2 2software The Report as string should show R012x 01 at the beginning of the string For example R012x 01 0 411 1 Tip Tip Normally you would need to use the Make Upgrade Permanent function on the Web Interface at this point However this is not necessary for this upgrade because there is no previous software version in th...

Page 129: ... Download Files Download Files screen 3 Select Files to download from the machine I m using to connect to the server and browse to each file you want to copy to the S8300 Leave the Install this file on the local server checkbox unchecked If you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manuall...

Page 130: ... Important Remove the Unity CD from the CD drive Verifying the Time Date and Time Zone To verify the Time Date and Time Zone 1 Under Server click Server Date Time Server Date Time Window 2 Verify or set the media server s time close enough to the NTS s time date and time zone that synchronization can occur within about 5 minutes Installing License and Authentication Files To install license and au...

Page 131: ...k Submit The system tells you the license is installed successfully 3 Under Security select Authentication File The Authentication File screen displays Install Authentication Screen 4 Select Install the Authentication file I previously downloaded and click Install The system tells you the authentication is installed successfully ...

Page 132: ...Command successfully completed Installing Communication Manager update patch files if any Note Note Skip this procedure if there are no Communication Manager update files to install To install Communication Manager update files 1 From your laptop open a telnet session to the S8300 If IA770 will be used with this system the IA770 software is automatically installed after the Communication Manager s...

Page 133: ...ample 00 0 218 4 1003 Do not use the tar gz extension at the end of the file name The S8300 goes through a software reset system 4 The S8300 also may display the message opt ecs sbin drestart 1 4 command failed Ignore this message You must wait until the restart reset has completed before entering additional commands The S8300 displays a message that the update was applied 8 Type update_show again...

Page 134: ... Screen 2 Click Continue The system displays the Back Up Data Notice screen Do one of the following options For a new installation a backup at this point is unnecessary Perform a backup after the installation For an upgrade perform the backup as described in To back up the system on page 191 3 Click Continue The Select Method screen appears ...

Page 135: ...all of the IP services Note Note This option is for the built in configuration wizard not the Avaya Installation Wizard IW If you are upgrading an existing system you may also click Configure individual services This method is useful after an initial configuration has been completed and one or more services need to be changed 5 Click Continue The Set Server Identities screen appears ...

Page 136: ...tifies this server CAUTION CAUTION If the S8300 on the G700 is hosting an IA 770 INTUITY AUDIX Messaging Application with Digital Networking the name must be 10 characters or less Note Note The screen also lists the current physical cabling to the server For example the Services laptop is connected to Ethernet interface 0 Ethernet functions are fixed on the S8300 media server and cannot be changed...

Page 137: ...ask of the hosting subnet Speed which should be set to Auto Sense Ethernet 1 Integrated Messaging IP Address server1 hostname assigned to Integrated Messaging Check your planning forms Subnet mask with the same value as the subnet mask of the hosting media server CAUTION CAUTION Do not guess on the addresses on this screen If you enter the wrong addresses Integrated Messaging will not be installed...

Page 138: ...een 10 Select one of the following options This is NOT a local survivable processor This is a local survivable processor LSP with an S8700 S8710 media server as the primary controller This is a local survivable processor LSP with an S8500 media server as the primary controller This is a local survivable processor with a S8300 media server as the primary controller ...

Page 139: ...S8700 S8710 server IP address of secondary server 2 optional the IP address of the duplicated secondary S8700 S8710 server Note Note The CLAN boards must be TN799DP running version 5 or greater firmware Be sure to check the firmware version for these boards on the S8500 or S8700 S8710 For information on how to upgrade the firmware on the S8500 or S8700 S8710 please see the section Upgrade Firmware...

Page 140: ...al If you enter 1 in the Number of UPS Units field enter the SNMP community strings for the UPS in the SNMP GET and SET fields 17 Click Continue The External DNS Server Configuration screen appears Most corporate networks have one or more domain name service DNS servers that associate an IP address with a device s name When the DNS is administered with the S8300 Media Server name you will be able ...

Page 141: ...ample mycompany com Internet domains are sets of addresses generally organized by location or purpose In the Search Domain fields 1 to 5 enter the names of the domains that will be searched in order if a user enters an unqualified or incomplete name such as a host name only without its domain Note Note For Search Domain 1 enter the same domain name you entered in the DNS Domain field above 19 Clic...

Page 142: ...and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server Set Network Routes Screen 20 Click Continue The system displays the Network Time Server screen The Network Time Server screen allows you to set up the Network Time Protocol NTP Service ...

Page 143: ...nly media server in the configuration and it will not be synchronized with an external time source Choose Enable NTP if the S8300 Media Server will be the primary NTP server Optionally you can provide the address of the survivable S8300 Media Server in the local survivable configuration Select this option to enable NTP and use the media server s own clock as a time source You typically choose this...

Page 144: ...ary Enter an IP address or DNS name If a trusted key is required enter a valid key number in the Trusted Key field Secondary Enter an IP address or DNS name If a trusted key is required enter a valid key number in the Trusted Key field Tertiary Enter an IP address or DNS name If a trusted key is required enter a valid key number in the Trusted Key field Multicast Client Support Select Yes if the N...

Page 145: ...s file later you have to run the Configure Server wizard again to have the system recognize it Click Continue 23 At the next screen Set Modem Interface you can set up the Modem Interface IP Address for Avaya provided service Set Modem Interface Screen Note Note The Modem IP Address for the Avaya INADS alarming is assigned by the ART tool You should have obtained this address when you performed Run...

Page 146: ...hether you change anything or not If you don t do this information in the wizard may not be processed correctly Note Note For any configuration it is always safe to Cancel the configuration and run the Configure Server wizard again later from the beginning You might use this option if you are checking or modifying settings on a server that has already been configured and there is not a large amoun...

Page 147: ...ng the keys install File If Necessary Use this procedure only if you selected one of the customer provided keys options in the previous procedure If encryption between the NTS and S8300 Media Server is to be used for additional security you must provide a keys install file that specifies for each key The key number The encryption type The key code If the keys file is short the network administrato...

Page 148: ...inished click on the Configure Server wizard window to resume server configuration Longer files may be transferred from the network time server to the S8300 Media Server as follows To download or copy the keys file 1 Using either the Download Files to Server screen or the Transfer files using an FTP procedure to access the keys file listed on your pre installation worksheet In both cases the file ...

Page 149: ...hen finished click Continue If using IA770 install messaging software If you are using IA770 Integrated Messaging you must install the messaging software at this time The tasks to accomplish this are 1 Log in to the S8300 Media Server command line 2 Stop the system 3 Auto install the IA770 messaging software 4 Restart the system 5 Enable messaging on the S8300 Media Server Web interface For detail...

Page 150: ...allows users on that segment to have priority services in sharing information with each other If the network is not using VLANs the VLAN should be 1 Otherwise use the VLAN numbers indicated in your planning forms The G700 Media Gateway should be assigned the same VLAN as the VLAN to which the Ethernet ports are connected The P330 stack processor might or might not be assigned to the customer s net...

Page 151: ...esses can be stored correctly in the software It also clears all configuration and administration on the G700 Media Gateway The G700 Media Gateway re initializes 3 Type configure to change to configuration mode 4 At the P330 1 configure prompt type set interface inband vlan ip_address netmask to assign an IP address to the P330 stack processor vlan is the vlan number usually 1 to be established on...

Page 152: ...correct After you have configured the P330 stack processor you assign an IP address to the G700 Media Gateway Processor MGP Your first task is to check the serial number of the MGP To check the serial number of the G700 media gateway processor 1 At the P330 1 configure prompt type session mgp 2 At the MG 1 super prompt type show system to list various attributes of the G700 The system displays a l...

Page 153: ...configure prompt type session mgp 5 At the MG 1 super prompt type configure to change to configuration mode 6 Type set interface mgp vlan ip_address netmask to assign an IP address to the G700 Media Gateway vlan is the vlan to be established on the customer s local network This is usually 1 The ip_address netmask is the assigned IP address and subnet for the G700 media gateway CAUTION CAUTION If t...

Page 154: ...teway and to any installed MM760 VoIP media modules To assign IP addresses to the VoIP resources 1 At the MG n configure prompt type set interface voip number ip address number is the slot number of the VoIP media module v0 designates the VoIP resource resident on the G700 Media Gateway motherboard The MM760 VoIP Media Modules are designated according the slot for example v1 v2 v3 v4 in which the ...

Page 155: ...dress is the address of the G700 or any other functioning endpoint on the customer s LAN Ping results appear on the screen similar to the following example Ping VoIP results MG 1 configure ping mgp 135 122 49 55 PING 135 122 49 55 56 data bytes 64 bytes from 135 122 49 55 icmp_seq 0 time 0 ms 64 bytes from 135 122 49 55 icmp_seq 1 time 0 ms 64 bytes from 135 122 49 55 icmp_seq 2 time 0 ms 64 bytes...

Page 156: ...S8300 media servers configured as Local Survivable Processors LSPs Up to four IP addresses separated by commas can be entered to form the controller list To set the MGP controller list 1 At the MG n configure prompt type the following commands to designate the primary secondary and LSP controllers for this G700 a clear mgc list b set mgc list ip_address ip_address ip_address ip_address where the f...

Page 157: ...s at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on the reset is complete The system ultimately returns you to the P330 1 configure ...

Page 158: ...ork problem for primary controllers for example additional CLAN connections with which to register After this search time has elapsed the G700 will search for an LSP with which to register You must also set the total time the G700 searches for either a primary controller and an LSP after which the G700 resets And finally you must define how many primary controllers from 1 to 4 are in the controlle...

Page 159: ...imary controller is an S8500 or S8700 the range is from 1 to 4 If the primary controller is an S8300 _of_primary must be 1 Configuring an X330 Expansion Module If Necessary User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site To obtain the appropriate Avaya Support Web site document 1 Go to the Avaya Support web site http avaya com support 2 In t...

Page 160: ...agement main menu click Launch Avaya Installation Wizard To use the Installation Wizard to upgrade firmware on the G700 be sure to select the Upgrade a previously installed Media Server with new software and or Media Gateway firmware on the Usage Options screen The Usage Options screen appears in the Installation Wizard after a few introductory screens Continue through the Media Server screens cho...

Page 161: ... to the tftpboot directory using the S8300 Media Server command line interface Note Note For detailed information on this procedure see Appendix 2 in Job Aid Replacing the G700 Media Gateway 555 245 752 Issue 4 January 2005 Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the version...

Page 162: ...on mgp 2 At the MG 001 1 super prompt type show mg list_config The system displays the list of software Show MG list_config 3 Refer to the list to check the FW vintage number of the G700 In the TYPE column find G700 then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms If not you must install new firmware on the G700 media gateway Als...

Page 163: ...ack Processor To install P330 stack processor firmware 1 From your S8300 telnet session telnet back to the P330 stack processor Type telnet xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the P330 stack master processor on the customer s LAN 2 At the P330 1 configure prompt type copy tftp SW_image file EW_archive ew_file tftp_server_address Module where file is the full path name for th...

Page 164: ...spanning tree 1 Open a telnet session on the P330 stack processor using the serial cable connected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree ...

Page 165: ... mgp bootimage 4 At the MG 1 configure prompt type copy tftp mgp image bank filename tftp_server_ip_address to transfer the mgp image from the tftp server to the G700 where bank is the bank that is not Active Now Bank A in the example filename is the full path name of the mgp firmware image file which begins with mgp and will be similar to the name mgp_8_0 bin tftp_server_ip_address is the IP addr...

Page 166: ...the list of software Example Show mg list_config Installing new firmware on the media modules For upgrades of active media modules you need to take the media modules out of service before initiating the upgrade process To do this go to a SAT session on the primary controller and issue a busyout command Note Note Skip this busyout procedure if the media modules are not in service for example during...

Page 167: ...ill be required for most upgrades The VoIP media module upgrade takes approximately 5 minutes Screen messages indicate when the transfer is complete 5 After you have upgraded all the media modules verify that the new versions are present At the MG 1 configure prompt type show mg list_config The list of software appears Show MG list_config 6 In the TYPE column find the particular media module v1 th...

Page 168: ...oard command for each media module that was busied out Installing IA770 update patch files if any Note Note The Avaya Installation Wizard cannot be used for this procedure If IA770 is being used a post upgrade update patch for IA770 may be required See the IA770 documentation for procedures to install an update The update file and documentation can be found on the Avaya Support Web Site at http su...

Page 169: ...t is the primary controller for the new G700 you previously installed This primary controller may or may not be the S8300 you installed in the G700 The primary controller for the G700 S8300 you are installing must be administered to enable communication between the primary controller and the G700 S8300 The administration differs somewhat depending on whether the primary controller is an S8300 or t...

Page 170: ...twork For the majority of administration required see Administrator s Guide to Avaya Communication Manager 555 233 506 or Administration for Network Connectivity for Avaya Communication Manager 555 233 504 In this section you will use the SAT interface to Assigning Node Names and IP Addresses for the LSPs Administering Network Regions Associating LSPs with Network Regions Administering IP Interfac...

Page 171: ...work region defined as 1 The procedure below uses 1 for the network region number as an example but the procedure applies for any network region number from 1 to 250 To define IP network region 1 CAUTION CAUTION Defining IP network regions can be quite complex For detailed information on the use and administration of IP network regions see Administration for Network Connectivity for Avaya Communic...

Page 172: ...rk region will register with an LSP associated with that region This procedure associates up to six LSPs with a network region To associate LSPs with a network region 1 On the IP Network Region screen go to page 2 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Home Domain Name Intra region IP IP Direct Audio yes AUDIO PARAMETERS Inter region IP IP Direct Audio yes Code...

Page 173: ...rk region to the S8300 1 At the SAT prompt type change ip interfaces procr The S8300 displays the IP Interfaces screen for the media server IP Interfaces Screen 2 The field Enable Ethernet Port should indicate y yes The Node Name should be the IP address of the S8300 media server change ip network region 1 Page 2 of 19 IP NETWORK REGION LSP NAMES IN PRIORITY ORDER 1 node 10 LSP_____ 2 ____________...

Page 174: ...pe change lsp to open the LSP screen LSP Screen 2 Enter the node name for each LSP supported by the primary controller and submit the form Skip to Administering the Media Gateway on page 182 change lsp Page 1 of 16 LOCAL SURVIVABLE PROCESSOR Number NAME IP Address Service Translations State Updated 1 node 10 LSP_ 192 168 1 50 in service 14 21 5 4 2003 2 ____________ out of service 3 ____________ o...

Page 175: ...r installation This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer s network For the majority of required administration see Administrator s Guide to Avaya Communication Manager 555 233 506 or Administration for Network Connectivity for Avaya Communication Manager 555 233 504 In this se...

Page 176: ...eways IP phones The information you need to do this should be provided in your planning documentation Use the system defaults if the planning documentation does not specify otherwise For a G700 with an S8300 LSP and an S8500 or S8700 as the primary controller there may be more than one network region since there can be up to 250 G700 media gateways connected to the S8500 or S8700 with thousands of...

Page 177: ... displays the IP Network Region screen IP Network Region Screen 2 Complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager 555 233 504 Note Note It is strongly recommended to use the defaults in the screen However for the RTCP Enabled and RSVP Enabled fields the entry should be n no change ip network region 1 Page 1 of 19 IP NETWORK REGION Region ...

Page 178: ...ll use to interconnect the G700 and the C LAN board s in the row corresponding to the region of the C LAN In this example the C LAN is in region 9 and codec set type 3 is to be used for the interconnection between region 1 and region 9 In this example codec type 1 is used for communication within region 1 The SAT command list ip codec set lists the types of codecs available on this server For more...

Page 179: ...Enter the names of up to six LSPs to be assigned to region 1 The LSP names must be the same as administered on the Node Names form 3 Submit the form 4 Repeat for each network region to which you want to assign LSPs Administering IP Interfaces To define the IP interfaces of the S8500 or S8700 port network CLAN boards Note Note This should have already been established as a part of normal S8500 or S...

Page 180: ...fix Display only This field is automatically populated with TN799 for C LAN Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the C LAN Subnet Mask The subnet mask associated with the IP address for this IP interface For more information on IP addresses and subnetting see Adm...

Page 181: ...of CLAN Sockets Before Warning The threshold for the number of sockets used by this C LAN that triggers a warning message to be sent to the error log Table 9 IP interfaces field descriptions continued Field Conditions Comments 2 of 2 change lsp Page 1 of 16 LOCAL SURVIVABLE PROCESSOR Number NAME IP Address Service Translations State Updated 1 node 10 LSP_ 192 168 1 50 in service 14 21 5 4 2003 2 _...

Page 182: ...ler log in and open a SAT session CAUTION CAUTION Before administering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures To add a media gateway To verify changes To enable announcements if necessary To save Communication Manager translations To add a media gateway 1 At the SAT prompt type add media gateway number where number is the gat...

Page 183: ...the planning documentation 5 If specifically requested by the customer or your planning documents type gateway announcements in the V9 field This field allows you to enable announcements on the G700 media gateway V9 is a virtual slot There is no announcement board associated with it The announcements for the G700 are available in the G700 firmware and are administered in the same way as announceme...

Page 184: ...s Verify that a G700 media gateway has been successfully added To verify changes 1 At the SAT prompt type list media gateway Media Gateway Report screen change media gateway 1 Page 1 of 1 MEDIA GATEWAY Number 1 IP Address 135 9 41 150 Type g700 FW Version HW Vintage 21 13 0 0 Name Swainsons MAC Address 00 04 0d 02 06 ca Serial No 012X06230551 Encrypt Link y Network Region 1 Location 1 Registered y...

Page 185: ...show system Check the serial number that appears There is no IP connection between the G700 and the S8300 To check type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 where gateway_number is the number of the G700 media g...

Page 186: ... this is a CLAN address in an S8300 system this is the IP address of the S8300 Multiple addresses can be administered to allow for LSP failover The second address in the MCIPADD list may be an IP address for a second S8700 CLAN board or an LSP If a second CLAN board is used then the third address must be the LSP and any subsequent addresses should be alternate LSPs Local LSPs should appear first i...

Page 187: ...rm ip network region should be used to interconnect all the network regions that contain those phones Transition of Control from Primary Controller to LSP When the network connection between the G700 and the S8500 or S8700 goes down control of endpoints connected to the G700 goes to the next point in the primary controller list which will be either a second CLAN board or the LSP At this point the ...

Page 188: ...and may be reported to Avaya s Initialization and Administration System INADS or another services support agency over the server s modem interface To provide OSS alarm notification the server requires a USB connection to a modem that is connected to an analog line The modem must be configured using the media server s Web Interface in the Set Modem Interface screen and enabled to send and receive c...

Page 189: ...nce contract with Avaya Use the information you acquired from the ART tool see Running the Automatic Registration Tool ART for the INADS IP address if necessary Also a USB modem must have already been installed To add INADS phone numbers and Enable alarms to INADS 1 With a direct connection to the S8300 Services port open a telnet session and log in as craft or dadmin 2 At the Linux prompt type al...

Page 190: ... server S8300 S8500 or S8700 The MGP CLI set snmp trap command is the way to configure the NMS network element that will receive those traps The command syntax is set SNMP trap IP address enable disable all power temp app module config voice operations where IP address is the IP address of the NMS trap receiver that will be receiving the traps from the G700 and all power temp app module config voi...

Page 191: ...ou have the IP address of the customer s FTP backup server 2 On the S8300 main menu select Backup Now The system displays the Backup Now screen 3 Select the type of data you want to back up by selecting the appropriate data set 4 Select a backup method normally FTP to indicate the destination to which the system sends the backup data 5 Complete the following fields User name You must enter a valid...

Page 192: ...rt Backup The system displays the results of your backup procedure on the Backup Now results screen This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller If using IA770 administer Communication Manager for Integrated Messaging A number of administration tasks must be performed to allow IA770 Integrated Messaging to work These tasks are explained...

Page 193: ...res to install or upgrade an S8500 or S8700 S8710 Media Server are not covered in this document See Avaya S8300 S8500 and S8700 Media Server Library which is on the Avaya Support website http www avaya com support or on the CD 555 233 825 Tip Tip The Avaya Gateway Installation Wizard GIW performs these tasks automatically Assigning the IP addresses of the G700 media gateway components Checking for...

Page 194: ...obtain the firmware files for the G700 before going on site You can obtain the firmware files in bundled form on a CD or you can go to the Avaya Support website and download the individual firmware files onto your services laptop About the TFTP server To install firmware on a G700 without an S8300 or LSP you must first copy the firmware files to an external TFTP server on the customer LAN The TFTP...

Page 195: ...rface and using the Avaya Installation Wizard or Opening the Web interface and using the main menu 2 Upgrade the G700 firmware by Opening the Web interface and using the Avaya Installation Wizard or the Upgrade Tool or Opening a telnet session to the S8300 and then telnet to the P330 stack processor Connecting directly to the remote primary server S8300 S8500 or S8700 In this case the target S8300...

Page 196: ...AN you can 1 Install the S8300 software by Opening the Web interface on the S8300 and using the Avaya Installation Wizard or Opening the Web interface on the S8300 and using the main menu 2 Upgrade the G700 firmware by Opening the Web interface on the primary server and using the Avaya Installation Wizard or Upgrade Tool or Opening a telnet session to the P330 stack processor and perform the insta...

Page 197: ... all the information requested in your planning forms Tip Tip Appendix B Information Checklists provides several checklists to help you gather the installation and upgrade information Getting the Serial Number of the G700 if Necessary For an upgrade of an existing G700 the existing license file can usually be reused However if the customer is adding feature functionality for example adding BRI tru...

Page 198: ...our laptop 5 Double click on the GIW Readme file for example GIW 2 0 4 README 6 Save this file to your laptop 7 Follow the instructions in the Readme file to install the GIW Setting Up the TFTP Server on Your Laptop or on a Customer PC if Necessary A tar gz file which you obtain from a CD ROM or a website contains new G700 firmware To load the firmware on a G700 Media Gateway you must place this t...

Page 199: ...ert the G700 software CD into your laptop or PC CD ROM drive 2 Use Windows File Explorer or another file management program to access the files on the CD ROM drive 3 Copy the tar gz file G700 11 3 0009 0 tar gz or similar identifier to the C tftp directory or your alternate tftp location 4 Use winZip or another zipfile tool to unzip the file You may need to unzip an additional tar gz file embedded...

Page 200: ...displays a File Download window 6 Click on Save this file to disk 7 Save the file to the C tftp directory or your alternate tftp location 8 Use WinZip or another zip file tool to unzip the file if necessary Table 10 Firmware file formats Component Firmware Version Format Example P330 Stack Processor viisa version id viisa4_0_17 exe P330 Stack Processor p330 version id p330Tweb 4 0 4 exe G700 Media...

Page 201: ...ing the IP addresses of the G700 media gateway components Tip Tip The Avaya Gateway Installation Wizard GIW performs this task automatically This section describes how to assign the IP addresses and IP routes to the G700 Media Gateway and its components The IP addresses should be available to you on the IP Addressing Planning Form The command arguments you will be supplying include VLAN Virtual Lo...

Page 202: ... assign the default IP route to the G700 media gateway To assign IP addresses to the VoIP resources Checking for IP connections To access the P330 stack processor 1 Set up a direct connection to the G700 Console serial port and access the P330 stack processor using Hyperterminal or similar terminal emulation application 2 Login as root To assign the IP address to the P330 stack processor 1 At the ...

Page 203: ... interface inband to verify that the Avaya P330 stack server Layer 2 Switching Processor has the correct address 2 Type set ip route 0 0 0 0 default gateway to specify the gateway to handle addresses outside of the local subnet default gateway is the IP address of the customer s default network gateway This address should be available in the planning documentation 3 Press Enter to save the destina...

Page 204: ... need this later After you have assigned an IP address to the G700 processor telnet directly to the G700 media gateway processor and login the login name and password are provided in the planning documentation To assign the IP address to the G700 media gateway processor 1 At the MG n super prompt type configure to change to configuration mode 2 Type nvram init to recondition the processor This com...

Page 205: ... reset mgp A system prompt asks to confirm the reset 8 Select Yes at the dialog box that asks if you want to continue The G700 Media Gateway processor resets The LEDs on the G700 Media Gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on the reset is com...

Page 206: ...lled ip address is the IP address of the VoIP resource For example set interface voip v0 132 236 73 3 2 Type show interface to display a table of all configured interfaces including all VoIP Media Modules 3 Type show voip v0 to display the VoIP resource on the motherboard Note Note It is not necessary to configure the VLAN netmask or IP routes for VoIP engines The media gateway parameters are appl...

Page 207: ... seek to re register with the primary controller first then with the other controllers on this list The other controllers are S8500 or S8700 S8710 media servers that can act as the primary controller or S8300 media servers configured as Local Survivable Processors LSPs Up to four IP addresses separated by commas can be entered to form the controller list MG 1 configure ping mgp 135 122 49 55 PING ...

Page 208: ...ured as an LSP depending on the G700 s primary controller CAUTION CAUTION If you need to change the mgc list you must run clear mgc list before running set mgc list again Table 11 describes the possible optional controllers for an S8300 and S8700 S8710 primary controller Note Note For an S8500 or S8700 S8710 primary controller the last three IP addresses in the list can be either the addresses of ...

Page 209: ... configuration mode Note Note Because the G700 media gateway has registered with its primary controller the prompt name has changed for example to MG 001 1 Type show mgc to display the list of available servers and their IP addresses For example Show Call Controller Status Screen The Gateway will have registered with the primary controller if present If the primary controller is running and has be...

Page 210: ...oking for an LSP The range is from 1 to 60 2 At the MG 001 1 configure prompt type set mgp reset times total search search time where search time is the total time in minutes that the G700 searches for both primary controllers or LSPs The range is from 1 to 60 3 At the MG 001 1 configure prompt type set mgp reset times transition point _of_primary where _of_primary is the number of primary control...

Page 211: ... Interface You are now logged in at the Supervisor level with prompt P330 1 super Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installation you should check the tftpboot directory on the TFTP server to make sure the firmware versions match those listed in the planning documentation If they do not you must copy the correct firmware versions into the tftp...

Page 212: ...umber ver num of the EW_Archive file to see if it matches the Release Letter If not you must upgrade the P330 stack processor 3 Type show image version The system displays the list of software Show image version List for P330 stack processor 4 Check the version number of the stack software image file in Band B to see if it matches the your planning document If not you must upgrade the P330 stack p...

Page 213: ...ill upgrade B 4 Refer to the VOIP FW column and row for slot V0 same row occupied by the G700 information to see if the number matches the VoIP firmware identified in your planning forms If not you must also upgrade the G700 media gateway motherboard VoIP module Note Note The VoIP processor on the motherboard is upgraded using the same firmware image file as the VoIP media modules for example the ...

Page 214: ...le is the full path name for the image file with format and vintage number similar to viisa3_8_2 exe ew_file is the full path name for the embedded web application file with format similar to p330Tweb 3 8 6 exe tftp_server_ip_address is the IP address of the TFTP server and Module is the number 1 through 10 of the media gateway in the stack If there is only one G700 media gateway the number is 1 3...

Page 215: ...ly the default path cost for a port compared to STP 802 1d In order to avoid network topology change when migrating to RSTP the STP path cost is preserved when changing the spanning tree version to RSTP You can use the default RSTP port cost by typing the CLI command set port spantree cost auto Note Note Avaya P330s now support a Faststart or Portfast function because the 802 1w standard defined i...

Page 216: ...et mgp bootimage bank where bank is the same letter you entered in the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When...

Page 217: ... to be upgraded 2 Verify the response Command Successfully Completed 3 Repeat for each media module to be upgraded To install media module firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt type session mgp 3 At the ...

Page 218: ...W VINTAGE column to see if it matches the planning documentation Note Note Slot V1 can contain either a media module or the S8300 which will show as TYPE ICC 7 Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the planning documentation 8 Type reset module where module is the number of the G700 in the stack 9 When the reset is finished type s...

Page 219: ...ffers somewhat depending on whether the primary controller is an S8300 or the primary controller is an S8500 or S8700 S8710 Perform one of the following two administration procedures in this section Administering an S8300 primary controller Administering an S8500 or S8700 S8710 primary controller Administering an S8300 primary controller This document covers only the administration of Communicatio...

Page 220: ...S8300 SAT prompt type change node names ip to open the Node Names screen Example Node Names Screen 2 Enter the name and IP addresses for the LSPs 3 Press F3 Enter when complete Administering Network Regions Before assigning an IP network region to a G700 you must define network region on the IP Network Region form After a network region is defined you can assign it to the various network elements ...

Page 221: ...ion screen IP Network Region Screen 2 If necessary complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager 555 233 504 Note Note It is strongly recommended to use the defaults in the screen However for the RTCP Enabled and RSVP Enabled fields the entry should be n no 3 Press F3 Enter to submit the screen change ip network region 1 Page 1 of 19 IP...

Page 222: ... page 2 IP Network Region Screen page 2 2 Enter the names of up to six LSPs to be associated with region 1 The LSP names must be the same as administered on the Node Names screen 3 Submit the form 4 Repeat for each network region with which you want to associate LSPs Administering IP Interfaces This procedure assigns network region 1 as an example to the S8300 media server To assign the network re...

Page 223: ...lations updates from the primary controller Once the LSPs are successfully entered on the LSP screen their status can be viewed with the display lsp command Note Note The LSP node names must be administered on the node names ip form before they can be entered on the LSP screen To add LSP names to the LSP screen 1 At the S8300 SAT prompt type change lsp to open the LSP screen change ip interfaces p...

Page 224: ...nistration see Administrator s Guide to Avaya Communication Manager 555 233 506 or Administration for Network Connectivity for Avaya Communication Manager 555 233 504 In this section you will use the SAT interface on the primary controller to Assigning Node Names and IP Addresses for the C LANs and LSPs Administering Network Regions Assigning LSPs to the Network Regions Administering IP Interfaces...

Page 225: ...node names ip to open the Node Names screen Example Node Names Screen 2 Enter the name and IP address for the C LANs and LSPs 3 Press F3 Enter when complete Administering Network Regions Before assigning an IP network region to a G700 you must define network region on the IP Network Region form After a network region is defined you can assign it to the various network elements servers gateways IP ...

Page 226: ... network region because of the geographic distances of the connections between the G700 and the S8500 or S8700 The G700 network region may also differ because of the nature of the endpoints connected to it To define IP network regions for the G700 and CLAN board s CAUTION CAUTION Defining IP network regions can be quite complex For detailed information on the use and administration of IP network r...

Page 227: ...reen This screen shows the source region 1 and the first 15 destination network region numbers Pages 4 19 show destination regions 16 250 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Home Domain Name Intra region IP IP Direct Audio yes AUDIO PARAMETERS Inter region IP IP Direct Audio yes Codec Set 1 IP Audio Hairpinning y UDP Port Min 2048 UDP Port Max 3028 RTCP Repo...

Page 228: ...this server For more detail about the Inter Network Region Connection Management form see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 5 Press F3 Enter when complete Assigning LSPs to the Network Regions If the primary controller has LSPs you can assign the LSPs to network regions In the event of a network failure IP telephones assigned to a network region wi...

Page 229: ...ve already been established as a part of normal S8500 or S8700 installation 1 Type change ip interfaces to open the IP Interfaces screen IP Interfaces Screen change ip network region 1 Page 2 of 19 IP Network Region LSP NAMES IN PRIORITY ORDER 1 node 10 LSP______ 2 ________________ 3 ________________ 4 ________________ 5 ________________ 6 ________________ change ip interfaces procr Page 1 of 1 IP...

Page 230: ...unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the C LAN Subnet Mask The subnet mask associated with the IP address for this IP interface For more information on IP addresses and subnetting see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 Gateway A...

Page 231: ...stering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures change lsp Page 1 of 16 LOCAL SURVIVABLE PROCESSOR Number NAME IP Address Service Translations State Updated 1 node 10 LSP_ 192 168 1 50 in service 14 21 5 4 2003 2 ____________ out of service 3 ____________ out of service 4 ____________ out of service 5 ____________ out of servi...

Page 232: ...the G700 media gateway You can obtain the serial number by typing the show system command at the MGP command line interface CAUTION CAUTION Be sure the serial number for the G700 media gateway you enter in this procedure matches exactly the serial number displayed in the show system command The serial number is case sensitive and if entered incorrectly will prevent the S8300 media server from comm...

Page 233: ...d the G700 should register with the primary controller within 1 2 minutes The IP Address MAC Address and Module Type fields are populated automatically after the G700 media gateway registers with the server 7 Type change media gateway to view the Media Gateway screen Media Gateway screen after registration with primary controller The media modules installed in the G700 are listed next to their slo...

Page 234: ...een the G700 and the S8300 To check type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 where gateway_number is the number of the G700 media gateway you added V9 is the virtual slot for example 2V9 means media gateway num...

Page 235: ...s Consult the planning documentation to obtain the necessary information to complete the installation Part of the final process will be to Connect and administer test endpoints Test the endpoints Complete the electrical installation Enable adjunct systems This completes the upgrade procedures ...

Page 236: ...Installing a New G700 without an S8300 236 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 237: ...aceplate on page 237 the version is not indicated on the faceplate of the A version Figure 17 S8300B version faceplate The S8300 version can also be determined with the SAT command list config all The B version is listed as S8300B The A version is listed as S8300 The S8300 can be configured as either the primary controller or as a local survivable processor LSP When the S8300 is an LSP the primary...

Page 238: ...8300A version However the IW and the Upgrade Tool can still be used for the media gateway and media module firmware upgrades Release 2 2 upgrade scenarios The upgrade procedures are slightly different depending on the upgrade scenario The main differences between the scenarios are summarized in Table 13 and are noted in the detailed procedures The unshaded cells in this table are the most common a...

Page 239: ...ble to the upgrade process in one of two ways Recommended Place the CD in the CD ROM drive on the technician s laptop This method requires that the Avaya TFTP Server software available at support avaya com is installed on the technician s laptop In addition this method requires that the S8300B does not have Communication Manager software installed on its hard drive or Place the CD in an external U...

Page 240: ...ks to upgrade the S8300A to release 2 1 This section provides an outline of the major tasks to upgrade the S8300A to release 2 2 on the S8300B and upgrade the G700 firmware This section covers Before going to the customer site Preparing for the upgrade to R2 2 on site Upgrading the S8300A Upgrading the firmware on the G700 Media Gateway Post upgrade tasks Before going to the customer site The proc...

Page 241: ...t have either the Avaya TFTP server software installed on your laptop or take a USB CD ROM drive to the site If you do not already have the Avaya TFTP server installed on your laptop you can obtain the software from the Avaya Support website and install it as described in Appendix D Install the Avaya TFTP Server Important Important If the new S8300B that you will be installing has Communication Ma...

Page 242: ...00 is installed For an upgrade of an installed S8300 the existing license file can usually be reused However if the customer is adding feature functionality for example adding BRI trunks or if the upgrade is between major releases for example 1 3 to 2 1 you will need an updated license file To get the serial number of the G700 ask the customer s administrator to log into the S8300 web page and sel...

Page 243: ...our project manager or the customer for this information Important Important Before going to the customer site make sure that you can use a customer server for backups Obtaining S8300 software and G700 firmware The file containing the software for the S8300 has a tar extension and contains both the S8300 software and the G700 and media module firmware The tar file is on a CD ROM that you take to t...

Page 244: ...ew installation using the Avaya Installation Wizard Release 1 2 x 1 3 0 R011x 02 110 4 R011x 03 526 6 You must apply a pre upgrade update patch to the system files before backing up the system and translations files using Linux Migration Backup Restore LMBR Once the hard drive is remastered and the new software is installed you can restore all the files using LMBR The LMBR backup contains backup s...

Page 245: ...ager update file to the laptop 3 At the Avaya support site select the following links a Software Firmware Downloads b S8300 Media Server c Software Downloads 4 In the Software Downloads list click on the link for the appropriate Communication Manager release for example Avaya Communication Manager Software Updates for 2 0 1 5 On the Document Preview Software Updates page find a link called Latest ...

Page 246: ...using IA770 checking stored messages size obtaining patch or RFU and language files If IA700 is installed check the size of stored messages determine whether an update patch is needed and or optional languages are used When upgrading Communication Manager to release 2 2 from a previous release the size of the messages stored in IA770 must be less than 72 hours due to a change in the voice encoding...

Page 247: ...he language CD s at the site If not you need obtain the appropriate language CD s and take them to the site Completing the RFA process obtaining license and authentication files Every S8300 media server and local survivable processor LSP requires a current and correct version of a license file in order to provide the expected call processing service The license file specifies the features and serv...

Page 248: ... the LSP should be identified in your planning documentation To download the license file to your laptop Tip Tip Additional documentation on creating license files can be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and authentication files for example C licenses 2 Access the Int...

Page 249: ...S8x00 Server products for installation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP address and other alarming parameters automatically Obtaining the static craft password Avaya technicians only After instal...

Page 250: ... connect your laptop to the S8300 Services port using a crossover cable You will use both Telnet and the Maintenance Web Interface to perform the procedures For a direct connection to the S8300 Services port your laptop must be properly configured See Laptop configuration for direct connection to the services port on page 46 To access the S8300 using telnet 1 Click Start Run to open the Run dialog...

Page 251: ...are running Windows 2000 on your laptop 4 Accept the default y for Suppress Alarm Origination Checking current software release Check the release of Communication Manager currently running on the S8300 to determine whether a pre upgrade update is required To check the current software release 5 Log in to the Web interface on the S8300 and launch the Maintenance Web Interface 6 Choose View Software...

Page 252: ...figured as an LSP CAUTION CAUTION If you are upgrading an S8300 primary controller that has LSPs registered to it the LSPs must be upgraded before the primary controller You can use the SAT command list media gateway to see if there are LSPs registered to the S8300 Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller To clear alarms To check lin...

Page 253: ...alarms through the Communication Manager SAT To check link status 1 Open a SAT session 2 Enter display communication interface links Note all administered links 3 Enter status link number for each administered link 4 Enter list signaling group Note the signaling groups listed by number 5 For each of the signaling groups listed enter status signaling group number Make a note write down of any links...

Page 254: ...nd press Enter 2 Under Command Completion Status you should see Success To stop Communication Manager on an LSP Skip this procedure if no LSPs are registered to the S8300 For configurations with LSPs the LSPs can run the same version or a later version of Communication Manager than the version running on the primary controller Normally the primary controller and the LSPs should run the same versio...

Page 255: ...n alarm origination will be automatically re enabled when the system reboots after the software upgrade Use this procedure to prevent alarm origination from being re enabled after reboot CAUTION CAUTION If you do not disable alarm origination the system can generate alarms during the upgrade resulting in unnecessary trouble tickets 1 Logoff the SAT session 2 At the command prompt type almenable d ...

Page 256: ...nt group 3 Leave a message on the test mailbox that will be retrieved after the migration Determining whether optional languages are needed To determine the system language 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administration 2 Select Global Administration then Messaging Administration 3 Enter the craft password 4 At the command prompt enter display system paramet...

Page 257: ...2 1 only English language files us eng and us tdd are included with the Communication Manager software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included 7 Press F1 to cancel the command 8 Type exit and press Enter to close the CLI interface 9 Click on Main Menu to return to the Maintenance Web Interface To identify other needed languages 1 On th...

Page 258: ...us tdd are listed If Latin Spanish lat span and Canadian French french c are listed ask if these will be used with the release 2 2 system If any other language files are listed you will need to download the additional language files from a language CD after the upgrade To stop IA770 1 Type telnet 192 11 13 6 and press Enter 2 Log in as craft or dadmin Note Note You must enter the commands in the n...

Page 259: ...edia module firmware before restarting IA770 Backing up system files For releases 1 2 0 through 1 3 9 this backup is optional but recommended in case there is a need to back out of the upgrade CAUTION CAUTION If the current release of Communication Manager is 1 1 x or 2 0 x you must use this procedure to back up system security and translations data including AUDIX data if IA770 is installed For t...

Page 260: ... and Avaya S8300 Media Server Backup Now screen 2 Select all data sets Avaya Call Processing ACP Translations Save ACP translations prior to backup Note Note Select this option only if the S8300 is a primary controller Do not select it if the S8300 is an LSP Server and System Files Security Files ...

Page 261: ...date the screen while the backup is running 7 When the backup is finished you will see The final status for your backup job is shown below on the Backup History Result screen Check for any errors reported on this screen You should see a Success message for each backup set 8 If the AUDIX options are available repeat Steps 3 7 for AUDIX Announcements Recording configuration information If you have n...

Page 262: ...om pre 1 2 release record the data from all configuration screens Upgrading the S8300A CAUTION CAUTION This upgrade procedure including remastering the hard drive on the S8300 requires a service interruption of approximately 4 hours or up to 6 hours if IA770 is being used This section describes the procedures for upgrading the S8300A Media Server from a pre 2 2 release of Communication manager to ...

Page 263: ...our laptop 2 On the Maintenance Web Interface under Miscellaneous click Download Files 3 Select the download method Files to download from the machine I m using to connect to the server Note Note Do not select the checkbox Install this file on the local server 4 Browse to the directory on the software CD or laptop that contains the pre upgrade update file 5 Select the pre upgrade update file and c...

Page 264: ...talled 67 67 UP To stop the continual refresh of the statapp command type Ctrl C Note Note The number of processes 65 65 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 64 65 UP would indicate that a process did not come up and should be investigated before proceeding 10 Close the telnet session Linux ...

Page 265: ...Migration Backup Initiate screen displays Linux Migration Backup Initiate screen 3 Under Backup Method select FTP Fill in the User Name Password Host Name or host IP address and Directory fields for the back up location The backup location should be a server on the customer s LAN Click Submit The Linux Migration Backup Results screen displays ...

Page 266: ...bled for release 1 3 1 To check the backup status when upgrading from 1 3 1 select Backup Status under Data Backup Restore on the Maintenance Web Interface menu The Linux Migration Backup History screen displays Select the appropriate backup set and click Check Status Linux Migration Backup History screen 5 Select the backup set and click Check Status to see the backup results If the backup is in ...

Page 267: ...ia Server To remove the S8300A and insert the S8300B 1 On the Maintenance Web Interface under Server select Shutdown Server 2 Select the Delayed Shutdown option and uncheck the Restart server after shutdown checkbox 3 Click the Shutdown button Click OK to confirm 4 When the OK to Remove LED on the S8300 faceplate goes on steady it is safe to remove the S8300 CAUTION CAUTION Be sure to wear a prope...

Page 268: ...together back into the guides gently and firmly until the front of each circuit pack aligns with the front of the G700 9 Secure the S8300 faceplate with the thumb screws Tighten the thumb screws with a screw driver Note Note If the LED panel is not inserted all the way in all of the status lights on the left side of the LED panel will be on If this is the case press the LED panel all the way in 10...

Page 269: ...r Note Note This procedure is done entirely on your laptop not on the S8300 To set telnet parameters 1 Click Start Run to open the Run dialog box 2 Type telnet and press Enter to open a Microsoft Telnet session 3 Type unset crlf and press Enter 4 Type display and press Enter to confirm that Sending only CR is set 5 Type quit and press Enter to save the setting and close the window This procedure r...

Page 270: ...t down all applications on the laptop except for the TFTP server and the telnet client Other background applications can overly use laptop resources Note Note Ensure that the Outbound file path is set to the root of your laptop s CD ROM drive For example D To check i Open the System menu in the TFTP server program ii Select Setup iii Open the Outbound tab iv To change the Outbound file path click ...

Page 271: ... you can upgrade the Communication Manger software using the procedure described in Chapter 6 Upgrading an Existing S8300B to R2 x and then return to this chapter To upgrade using the procedure in Chapter 6 Upgrading an Existing S8300B to R2 x 1 Complete the procedures starting at Installing new license and authentication files if necessary on page 336 and ending with Making the upgrade permanent ...

Page 272: ...r to select the option Press Enter to submit the screen 4 Select Install and press Enter If a Warning screen appears RP Warning screen select Yes and press Enter Note Note At this point the installation script looks for the Unity CD either on your laptop or in a CD drive connected to the USB port If you do not have the TFTP server running on the laptop and a CD drive is not attached to a USB port ...

Page 273: ... Select either TFTP or CDROM d Select OK and press Enter The Select Release Version screen appears The Select Release Version screen 5 Select the appropriate release version if more than one then select OK and press Enter At this point the following processes are initiated a The S8300 hard drive is reformatted b The Linux operating system is installed c Once the drive is properly configured the pr...

Page 274: ...he following screen flashes for about 5 seconds Software and firmware update reminder When the installation is complete the CD drive door opens and the system reboots automatically The reboot takes 1 3 minutes In the event you used the laptop TFTP server and you have a problem with power and the S8300 does not reboot there are two methods of recovery Use the USB CD ROM to plug into the S8300 and r...

Page 275: ... Web Interface at this point However this is not necessary for this upgrade because there is no previous software version in the alternate partition Copying files to the S8300 During reformatting of the hard drive a new directory var home ftp pub was created For release 2 0 and later this pub directory will be used as the var home ftp directory that was used in previous releases You must copy the ...

Page 276: ...ownload Files The Download Files screen displays Download Files screen 3 Select Files to download from the machine I m using to connect to the server and browse to each file you want to copy to the S8300 Leave the Install this file on the local server checkbox unchecked If you are downloading an IP Telephone software file download this file last with the Install this file on the local server check...

Page 277: ...een successfully uploaded to the server Important Important Remove the Unity CD from the CD drive Ensuring that messaging is disabled if IA770 is being used If the system is using IA770 To disable IA770 messaging 1 Click Messaging Software under Miscellaneous The Messaging Software screen displays Messaging Software screen 2 If the Enable button shows at the bottom of the screen messaging is alrea...

Page 278: ...fore restoring the backup files Also it is possible that the new software added or changed some of the configuration fields or screens To configure network parameters 1 Under Server Configuration click Configure Server to start the configure server process 2 Click Continue through the Review and Backup Notices to get to the Specify how you want to use this wizard screen Specify how you want to use...

Page 279: ...ote Note If an Action Cancelled message appears before the success message refresh the screen and click Change again 6 When the configuration change is complete the screen displays Successfully configured ethernet interfaces Click Close Window At this point the system resets the IP interfaces Verifying connectivity To verify that the Ethernet port is working ping the FTP server where the Linux Mig...

Page 280: ...gh R1 3 x on page 282 Restoring data backup If upgrading from R2 0 x on page 285 Note Note The backup and restore processes use the ping service to check connectivity to the backup server If a backup or restore operation fails ensure that the ping service is enabled i On the Maintenance Web Interface under Security select Firewall ii In the Service column find ping iii The checkboxes for both Inpu...

Page 281: ...se you will need to enter the configuration data into the IW When finished with the Wizard return to If using IA770 on page 307 To configure the server using the Maintenance Web Interface If you are not using the Installation Wizard you can enter the configuration information manually 1 Select Configure Server on the Maintenance Web Interface menu 2 Click Continue on the first two screens When you...

Page 282: ...mand which is described in Maintenance Commands for Avaya Communication Manager Media Gateways and Servers 03 300191 After running the remaster command reboot the S8300 to start the RP program and proceed with Remastering the hard drive and installing the upgrade software on page 269 CAUTION CAUTION The Linux Migration Restore must be run only once Running restore more than once may corrupt the sy...

Page 283: ... 3 Under Restore Method select FTP Fill in the User Name Password Host Name enter host IP Address and Directory fields for the location of the backup file on the customer s server If you backed up the Linux Migration backup file to your laptop use anonymous for User Name your email address for Password 192 11 13 5 for Host Name and for Directory 4 Click Submit The Linux Migration Restore List scre...

Page 284: ...on Restore List screen 5 Select the backup set to restore check both Force options and click Restore The Linux Migration Restore Results screen displays Linux Migration Restore Results screen 6 Click Status to view the restore progress The Linux Migration Backup Restore History screen displays Linux Migration Backup Restore History screen ...

Page 285: ...wn below If the restore was successful you will see Completed Successfully CAUTION CAUTION At this point you should not use any customer logins Use only the craft login Skip to Verifying the time date and time zone on page 288 Restoring data backup If upgrading from R2 0 x Do these tasks only if you upgraded from release 2 0 x To restore data backup if upgrading from R2 0 x 1 On the Maintenance We...

Page 286: ...Media Gateway and Avaya S8300 Media Server View Restore Data screen 2 Select FTP Fill in the User Name Password Host Name enter host IP Address and Directory fields for the location of the backup file on the customer s server 3 Click View The View Restore Data Results screen displays ...

Page 287: ...p set to restore Note that the time and date are embedded in the file name Select the backup sets with the current time and date stamp 5 Select both Force options and click Restore 6 To monitor the restore progress a Select Restore History The Restore History screen displays Restore History screen ...

Page 288: ...k Refresh periodically until the message The final status for your restore is shown below appears Restore History Results screen Repeat the restore procedure for each backup set except the AUDIX data msg and annc files if any Translations xln files System os files Security security files Verifying the time date and time zone To verify the time date and time zone 1 Under Server click Server Date Ti...

Page 289: ...p this procedure if there is no Communication Manager update file to install CAUTION CAUTION The software update may or may not be call preserving To install the post upgrade software update 1 Open a telnet session Click Start Run to open the Run dialog box 2 Type telnet 192 11 13 6 and press Enter 3 Log in with the initial craft ID and password You cannot use dadmin at this point Note Note If you...

Page 290: ... For example 03 0 219 0 4925 Do not use the tar gz extension at the end of the file name If asked to restart the system select Yes You must wait until the restart reset has completed before entering additional commands If the system displays the message opt ecs sbin drestart 1 4 command failed ignore this message 9 Type update_show again and press Enter to list Communication Manager files Verify t...

Page 291: ... must click Continue through all the screens whether there are changes or not You do not need to enter Static Network Route information 4 Click Continue on the Update System screen The Updating System Files screen displays each configuration task as it completes When done the screen displays the line All configuration information was entered 5 Click Close Window 6 Log on to a Telnet session 7 Type...

Page 292: ...the S8300 is already set up for remote access Avaya services personnel can copy new license and authentication files directly into the pub directory on the server Avaya personnel will notify you when the new files are in place as agreed for example by telephone or E mail After they are loaded into the pub directory install them using the License File and Authentication File screens under Security ...

Page 293: ...urity click Authentication File The Authentication File screen displays Authentication File screen 2 Select Install the Authentication file I previously downloaded Browse to the authentication file on the services laptop and click Install The system tells you when the authentication is installed successfully 3 Verify that the restoration of the backup files was successful by testing the craft logi...

Page 294: ...8300 is not an LSP Skip this procedure if the S8300 is an LSP or if IA770 is being used CAUTION CAUTION If the system is using IA770 do not save translations at this time Skip to Verifying operation on page 294 You will save translations after installing the new IA770 software To save translations S8300 is not LSP and IA770 is not used 1 In a telnet session open a SAT session 2 Log in again as cra...

Page 295: ...l state the second number should not be greater than the first number For example the numbers 64 65 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls to verify that call processing is working Next steps This completes the S8300 upgrade process for upgrading to release 2 2 You now must upgrade the G700 and media module ...

Page 296: ...aults you must change them back to the original default passwords before using the Installation Wizard or Upgrade Tool Go to http support avaya com avayaiw to download job aids for using the Installation Wizard or Upgrade Tool This section covers Upgrading the G700 using the Installation Wizard on page 296 Upgrading the G700 using the Upgrade Tool on page 297 Upgrading the G700 using CLI commands ...

Page 297: ...re not using the Avaya Installation Wizard or Upgrade Tool conduct the following manual procedures to update the firmware running on the G700 Media Gateway processors and media modules This section covers Verifying the contents of the tftpboot directory on page 297 Determining which firmware to install on the G700 on page 298 Installing new firmware on the P330 Stack Processor on page 300 Installi...

Page 298: ... running on the G700 processors and media modules with the versions in you planning documents If the versions do not match you need to install the new firmware for those components To determine if new firmware for the P330 stack processor is necessary 1 At either the P330 1 super or P330 1 configure prompt type dir The system displays the directory list of software for the P330 stack processor Dir...

Page 299: ... you must install new firmware on the G700 media gateway Also check if the release number in the FW VINTAGE column contains A or B to designate the software bank If the list shows B you will upgrade A If the list shows A you will upgrade B 4 Refer to the VOIP FW column and row for slot V0 same row occupied by the G700 information to see if the number matches the VoIP firmware identified in your pl...

Page 300: ...name for the image file with format and vintage number similar to viisa3_8_2 exe ew_file is the full path name for the embedded web application file with format similar to p330Tweb 3 8 6 exe tftp_server_ip_address is the IP address of the TFTP server and Module is the number 1 through 10 of the media gateway in the stack If there is only one G700 media gateway the number is 1 3 Verify that the dow...

Page 301: ... to STP 802 1d In order to avoid network topology change when migrating to RSTP the STP path cost is preserved when changing the spanning tree version to RSTP You can use the default RSTP port cost by typing the CLI command set port spantree cost auto Note Note Avaya P330s now support a Faststart or Portfast function because the 802 1w standard defined it An edge port is a port that goes to a devi...

Page 302: ...t mgp bootimage bank where bank is the same letter you entered in the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When ...

Page 303: ...e to be upgraded 2 Verify the response Command Successfully Completed 3 Repeat for each media module to be upgraded To install media module firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt type session mgp 3 At the...

Page 304: ... VINTAGE column to see if it matches the planning documentation Note Note Slot V1 can contain either a media module or the S8300 which will show as TYPE ICC 7 Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the planning documentation 8 Type reset module where module is the number of the G700 in the stack 9 When the reset is finished type sh...

Page 305: ...is the stack master On the P330 device a lit SYS LED indicates that this unit is the stack master The G700 and P330 at the bottom of the stack is module number 1 the next module up is number 2 and so on However the stack master can be any module in the stack depending on the actual model the vintage firmware it runs and whether the S8300 is inserted into it Note Note You do not need to configure t...

Page 306: ...rs Additionally you must check firmware and update the firmware as required Post upgrade tasks Complete the following tasks after you have finished the upgrade If using IA770 1 Install and restart IA770 on page 307 2 Saving translations on page 313 3 Installing IA770 patch or RFU files and optional language files if any on page 313 Complete the upgrade process S8300 is the primary controller 4 To ...

Page 307: ... that the autoinstall script completed successfully You will see the message Successful Completion of IA770 Automatic Installation 5 Enable messaging a Go to the Web Interface and select Messaging Software under Miscellaneous b If the Enable button shows at the bottom of the screen click it to enable messaging If the Disable button is showing messaging is already enabled Note Note This does not st...

Page 308: ... Names and Messages and click View The View Restore Data Results screen displays Note Note The backup and restore processes use the ping service to check connectivity to the backup server If a backup or restore operation fails ensure that the ping service is enabled On the Maintenance Web Interface under Security select Firewall In the Service column find ping The checkboxes for both Input to Serv...

Page 309: ...lts screen c Select the AUDIX Translations Names and Messages backup set that is the file with audix tr name msg in the filename d Select both Force options and click Restore To monitor the restore progress 1 Select Restore History The Restore History screen displays ...

Page 310: ...s screen displays Restore History Results screen 3 Click Refresh periodically until the Completed Successfully message appears This restore process could take 30 minutes or longer Note Note Warning messages similar to the message shown on this screen are expected and do not require any action To restart Communication Manager 1 Open a Telnet session to the S8300 and type start a 2 Ensure that all C...

Page 311: ...tomatically When you see the following display the IA770 startup is complete IA770 startup complete screen 2 Press Ctrl C to break out of the watch command To verify operation 1 In the Maintenance Web Interface under Server click Process Status 2 Select Summary and Display once and click View the View Process Status Results screen displays ...

Page 312: ...f processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls to verify that call processing is working 5 Run an IA770 sanity test a Type vs bin display b All stat...

Page 313: ...on for procedures to install an update The update file and documentation can be found on the Avaya Support Web Site at http support avaya com To obtain the post upgrade update file and documentation 1 On the Avaya Support Web site double click on Messaging in the list on the left 2 Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application 3 Double click on All...

Page 314: ...er is complete the message Files have been successfully downloaded to the server is displayed 6 If more than four optional language files need to be downloaded repeat this procedure 7 To install the language files under Miscellaneous click Messaging Administration then Utilities then Software Management then Software Installation Follow the instructions to install the language software Complete th...

Page 315: ... click Clear All 3 Resolve new alarms since the upgrade through Communication Manager using the appropriate maintenance reference To re enable alarm origination 1 Telnet to the S8300 and log on 2 At the command prompt type almenable d b s y where d b sets the dialout option to both numbers s y enables SNMP alarm origination 3 Type almenable without any options to verify the alarm origination statu...

Page 316: ...Upgrading an Existing S8300A to R2 2 316 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 317: ...unning Avaya Communication Manager can be either another S8300 or an Avaya S8500 or S8700 series Media Server The steps to upgrade an S8300 configured as an LSP are the same as the steps to upgrade an S8300 configured as the primary controller with the following additional considerations The version of Communication Manager running on the LSP must be the same as or later than the version running o...

Page 318: ... Media Server Major tasks to upgrade the S8300B to release 2 x and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 2 x and upgrade the G700 firmware are Before going to the customer site On site Preparation for the Upgrade Upgrade the S8300 Upgrade the G700 Firmware Post upgrade tasks ...

Page 319: ...tion The information primarily consists of IP addresses subnet mask addresses logins passwords people to contact the type of system and equipment you need to install Verify that the information provided by the project manager includes all the information requested in your planning forms Tip Tip Appendix B Information Checklists provides several checklists to help you gather the installation and up...

Page 320: ...to back up the system data to an FTP server Normally you will use an FTP server on the customer s LAN for backups To do this you will need information on how to get to the backup location Login ID and password IP address Directory path on the FTP server Check with your project manager or the customer for this information Important Important Before going to the customer site make sure that you can ...

Page 321: ...ptop or the customer s PC and access http www avaya com support on the Internet to copy the required Communication Manager update file to the laptop 3 At the Avaya support site select the following links a Software Firmware Downloads b S8300 Media Server c Software Downloads 4 In the Software Downloads list click on the link for the appropriate Communication Manager release for example Avaya Commu...

Page 322: ...ion Manager to release 2 x from a previous release the size of the messages stored in IA770 must be less than 72 hours due to a change in the voice encoding algorithm from CELP to G 711 Before the going to the site have the customer check the size of messages stored in IA770 and if greater than 72 hours contact your service support center To check the IA770 stored messages size 1 On the Maintenanc...

Page 323: ...rade Before going to the site obtain the appropriate language CDs or determine that they are available at the site Completing the RFA process obtaining license and password file Every S8300 media server and local survivable processor LSP requires a current and correct version of a license file in order to provide the expected call processing service The license file specifies the features and serv...

Page 324: ... the LSP should be identified in your planning documentation To download the license file to your laptop Tip Tip Additional documentation on creating license files can be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and authentication files for example C licenses 2 Access the Int...

Page 325: ... products for installation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP address and other alarming parameters automatically Obtaining the static craft password Avaya technicians only After installing new sof...

Page 326: ...installation and upgrade procedures you will need to connect your laptop to the S8300 Services port using a crossover cable For a direct connection to the S8300 Services port your laptop must be properly configured See Laptop configuration for direct connection to the services port on page 46 You will use both telnet and the Maintenance Web Interface to perform the procedures To access the S8300 u...

Page 327: ...gateway to see if there are LSPs registered to the S8300 Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller To clear alarms To check link status To record all busyouts To disable scheduled maintenance To check for translation corruption To save translations To stop Communication Manager on an LSP To disable alarm origination Note Note It is no...

Page 328: ...ou will return them to their busy out state after the upgrade To disable scheduled maintenance Scheduled daily maintenance must not interfere with the upgrade 1 At the SAT prompt type change system parameters maintenance and press Enter 2 If scheduled maintenance is in progress set the Stop Time field to 1 minute after the current time or If scheduled maintenance is not in progress set the Start T...

Page 329: ... session on the S8300 LSP 2 Telnet to the LSP 3 At the command line type stop acfn and press Enter The S8300 LSP shuts down Communication Manager CAUTION CAUTION The LSP s Communication Manager must remain shut down while you upgrade the primary controller When you complete the primary controller upgrade run save translation on the primary controller before restarting Communication Manager on the ...

Page 330: ...IX Data and Stopping IA770 if IA770 is being used Skip to Backing up S8300 recovery system files on page 334 if IA770 is not being used If IA770 is being used you need to collect optional language data if this had not been done before arriving at the site leave a test message and shut down IA770 before backing up the files Determining whether optional languages are needed To determine the system l...

Page 331: ...nguage files from a language CD after the upgrade Note Note Starting with release 2 1 only English language files us eng and us tdd are included with the Communication Manger software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included To determine other languages 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administrati...

Page 332: ...o are listed you will need to download the additional language files from a language CD after the upgrade Downloading optional language files if needed Skip to To shut down IA770 on page 333 if optional language files are not needed If the optional language files are needed copy the files from the language CD to var home ftp pub To download optional language files 1 Insert the optional language CD...

Page 333: ...t IA770 after the upgrade 1 Write down the number of a test voice mailbox or create one if none exists 2 Write down the number of the IA770 hunt group 3 Leave a message on the test mailbox that will be retrieved after the upgrade Shutting down IA770 To shut down IA770 1 Type telnet 192 11 13 6 and press Enter 2 Log in as craft or dadmin 3 Type stop s Audix and press Enter to shut down AUDIX The sh...

Page 334: ... S8300 software you should back up the system data in case there s a need to back out of the upgrade You should back up to an FTP server on the customer s network To do this you need an FTP address and directory path and a user ID and password to access the customer s network Check with your project manager or the customer for this information You can also back up the system data to the S8300 hard...

Page 335: ...en 2 Select all data sets Avaya Call Processing ACP Translations Save ACP translations prior do not save ACP translations if this is an LSP Server and System Files Security Files 3 If the AUDIX options are available select AUDIX and select AUDIX Translations Names and Messages ...

Page 336: ...r should be checked 6 To check the status of the backup a Under Data Backup Restore click Backup History b Select the backup file and click Check Status to open the Backup History Results screen When the backup is finished the Backup History Results screen displays The final status for your backup job is shown below For each backup set the message BACKUP SUCCESSFUL displays if the set was backed u...

Page 337: ... the S8300 FTP directory var home ftp pub contains no files with a pwd or lic extension Only one of these files can exist in this directory If one exists move rename or delete it To rename old license and authentication files in S8300 FTP directory 1 Open a telnet session on the S8300 2 At the command prompt type cd var home ftp pub and press Enter 3 Type ls l and press Enter The system displays a...

Page 338: ... 2 In the main menu under Miscellaneous click Download Files The Download Files screen displays Download Files screen 3 Select Files to download from the machine I m using to connect to the server and click Browse for the first field The S8300 displays the Choose File screen which allows you to select files from your laptop ...

Page 339: ...e second field 7 Locate the customer s pwd file on your laptop 8 When you have selected the pwd file click Open in the dialog box 9 When you have finished entering the files to be copied click Download When the files are successfully transferred the system displays the status screen To install license and authentication files if necessary 1 Under Security select License File The License File scree...

Page 340: ...e file I previously downloaded and click Submit The system tells you the license is installed successfully 3 Under Security select Authentication File 4 The Authentication File screen displays Authentication File screen 5 Select Install the Authentication file I previously downloaded and click Install The system tells you the authentication file is installed successfully ...

Page 341: ... a tar extension and reflects the most recent load of software For example only S8x00 02 1 01 0 411 1 tar The latest update patch software for Communication Manager has a tar gz extension and a file name that reflects the most recent load of software for example only 01 0 411 1 6592 tar gz This tar file will also contain the most recent firmware for the G700 Media Gateway the various media modules...

Page 342: ...f the tar file for the upgrade software for example S8x00 02 1 01 0 411 1 tar You need only one tar file for the upgrade software 7 Repeat the previous two steps for each additional file that you want to upload For example the lastest software update file if any 8 Click Download The download should take about 3 minutes When the files are successfully transferred the system displays the Download Fi...

Page 343: ...ick Launch Avaya Installation Wizard To use the Upgrade Tool go to the Integrated Management main menu and click Launch Avaya Upgrade Tool Important Important You should use the version of the Installation Wizard IW that corresponds to the release of Communication Manager you are upgrading from When you use the IW you will be asked if you want to install the latest version of the IW from your lapt...

Page 344: ...ware CAUTION CAUTION For a new installation be sure to set the time and time zone before installing the S8300 software Failure to do so may cause network problems To install new software 1 Launch the Maintenance Web Interface 2 Under Server Upgrades click Install New Software The S8300 displays the Choose Software screen Choose Software Screen ...

Page 345: ...screen Choose License Source screen 5 If you have installed the license and authentication files select the following I want to reuse the license files from the currently active partition on this server Do not update authentication information For a normal installation the license and authentication files should have been installed at this point If these files have not been installed select the fo...

Page 346: ...view Notices screen Review Notices screen 7 For a new installation or if you previously ran a backup you do not need to run a backup at this time If your planning documents instruct you to enable Tripwire follow the instructions to reset the signature database 8 Click Continue The S8300 displays the Begin Installation screen which summarizes the request you have made ...

Page 347: ...Upgrade the S8300 Issue 7 January 2005 347 Begin Installation screen 9 Click Continue The S8300 displays the Install in Progress screen ...

Page 348: ...00 Media Gateway and Avaya S8300 Media Server Install in Progress screen 10 The installation should take 10 to 20 minutes The Install in Progress screen refreshes every 10 seconds or on demand by clicking the Refresh button When complete the S8300 displays the Reboot Server screen ...

Page 349: ...nuary 2005 349 Reboot Server screen 11 Click Reboot If IA770 is being used it may take approximately 5 minutes to shut down IA770 before the reboot begins The S8300 displays the Reboot in Progress screen Reboot in Progress screen ...

Page 350: ... Timeout screen appears close the screen logoff and log on again Click the Pickup button If IA770 is being installed when you click Continue and you get the Expired Page message enter the 192 11 13 6 URL in the address window of your browser When you log in you will be able to monitor the IA770 installation progress 12 When the reboot is complete clicking Continue will display the Update Tripwire ...

Page 351: ...rmanent so that the software is recognized and kept on the S8300 If you fail to make software permanent then the next time you reboot old software will become active To make the upgrade permanent 1 From the Maintenance Web Interface main menu under Server Upgrades click Make Upgrade Permanent The S8300 displays the Make Upgrade Permanent window 2 Click Submit When the new S8300 upgrade software is...

Page 352: ...er displays a list of files in the FTP directory Verify that the directory contains the Communication Manager tar gz file you have uploaded if any 6 Type sudo update_unpack update tar gz and press Enter where update is the release or issue number of the latest update file For example 03 0 219 0 4925 tar gz 7 Type update_show and press Enter to list Communication Manager files Verify that the new s...

Page 353: ...portant Important The IW running on an S8300 primary controller in a stack can be used to upgrade G700 firmware on any G700 in the stack that is G700s connected by the Octaplane cable However the IW cannot be used to upgrade G700s connected to the primary controller over the LAN and not connected in the stack CAUTION CAUTION If the passwords to log on to the P300 stack or the MGP have been changed...

Page 354: ...A770 patch or RFU files if any on page 363 if IA770 is being used or Skip to Completing the upgrade process S8300 is the primary controller on page 364 if IA770 is not being used If you are not using the Avaya Installation Wizard or Upgrade Tool conduct the following manual procedures to update the firmware running on the G700 Media Gateway processors and media modules G700 Pre Upgrade Tasks 1 Ver...

Page 355: ...00 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents If the versions do not match you need to install the new firmware for those components To determine if new firmware for the P330 stack processor is necessary 1 At either the P330 1 super or P330 1 configure prompt type dir The system displays ...

Page 356: ...your planning forms If not you must install new firmware on the G700 media gateway Also check if the release number in the FW VINTAGE column contains A or B to designate the software bank If the list shows B you will upgrade A If the list shows A you will upgrade B 4 Refer to the VOIP FW column and row for slot V0 same row occupied by the G700 information to see if the number matches the VoIP firm...

Page 357: ...nd vintage number similar to viisa3_8_2 exe ew_file is the full path name for the embedded web application file with format similar to p330Tweb 3 8 6 exe tftp_server_ip_address is the IP address of the TFTP server and Module is the number 1 through 10 of the media gateway in the stack If there is only one G700 media gateway the number is 1 3 Verify that the download was successful when the prompt ...

Page 358: ...h cost for a port compared to STP 802 1d In order to avoid network topology change when migrating to RSTP the STP path cost is preserved when changing the spanning tree version to RSTP You can use the default RSTP port cost by typing the CLI command set port spantree cost auto Note Note Avaya P330s now support a Faststart or Portfast function because the 802 1w standard defined it An edge port is ...

Page 359: ...e same letter you entered in the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are ext...

Page 360: ...number of the media module to be upgraded 2 Verify the response Command Successfully Completed 3 Repeat for each media module to be upgraded To install media module firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt ...

Page 361: ...the planning documentation Note Note Slot V1 can contain either a media module or the S8300 which will show as TYPE ICC 7 Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the planning documentation 8 Type reset module where module is the number of the G700 in the stack 9 When the reset is finished type show mm to verify the upgrade To releas...

Page 362: ...indicates that this unit is the stack master On the P330 device a lit SYS LED indicates that this unit is the stack master The G700 and P330 at the bottom of the stack is module number 1 the next module up is number 2 and so on However the stack master can be any module in the stack depending on the actual model the vintage firmware it runs and whether the S8300 is inserted into it Note Note You d...

Page 363: ... is the primary controller on page 364 Installing IA770 patch or RFU files if any Note Note The Avaya Installation Wizard cannot be used for this procedure If IA770 is being used a post upgrade update patch for IA770 may be required See the IA770 documentation for procedures to install an update The update file and documentation can be found on the Avaya Support Web Site at http support avaya com ...

Page 364: ... is the primary controller Telnet to the S8300 primary controller and open a SAT session 1 To check media modules on page 364 2 To enable scheduled maintenance on page 364 3 To busy out trunks on page 365 4 To check for translation corruption on page 365 5 To resolve alarms on page 365 6 To re enable alarm origination on page 365 7 To back up the system on page 365 8 To restart LSPs if any on page...

Page 365: ...ll 3 Resolve new alarms since the upgrade through Communication Manager using the appropriate maintenance book To re enable alarm origination 1 Telnet to the S8300 and log on 2 At the command prompt type almenable d b s y where d b sets the dialout option to both numbers s y enables SNMP alarm origination 3 Type almenable without any options to verify alarm origination enabled status To back up th...

Page 366: ...Upgrading an Existing S8300B to R2 x 366 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 367: ... website http www avaya com support or on the CD 555 233 825 Note Note The Upgrade Tool performs the following tasks automatically Determining which firmware to install on the G700 Install new firmware on the G700 Media Gateway About the existing G700 upgrade To upgrade the firmware on an existing Avaya G700 Media Gateway without an Avaya S8300 Media Server you perform the following major tasks 1 ...

Page 368: ... up on your services laptop About system access Accessing the G700 See About Connection and Login Methods on page 45 for details on how to connect and log into the G700 You can access the G700 in several ways Direct connections If you are at the location of the primary server you can connect directly to the Services port on the server and Open the Web Interface and use the Upgrade Tool Or telnet t...

Page 369: ...y Installation Wizard on page 370 Downloading G700 firmware files to your TFTP directory on page 371 Planning forms that the project manager provides The project manager should provide you with forms that contain all the information needed to prepare for this installation The information primarily consists of IP addresses Subnet mask addresses Logins and passwords People to contact The type of sys...

Page 370: ...ustomer PC if necessary A tar gz file which you obtain from a CD ROM or a website contains new G700 firmware To install the firmware on a G700 you must place this tar gz file on a TFTP server that is connected to the customer s LAN The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN Note Note A Linux or Unix T...

Page 371: ...customer s PC must have WinZip or other file zipping software for this procedure To copy the tar gz file from the CD ROM to your TFTP directory and unzip it 1 Insert the G700 software CD into your laptop or PC CD ROM drive 2 Use Windows File Explorer or another file management program to access the files on the CD ROM drive 3 Copy the tar gz file G700 11 3 0009 0 tar gz or similar identifier to th...

Page 372: ...n Manager See Communication Manager Software Firmware Compatibility Matrix under Software Firmware Downloads on support avaya com 5 Double click the file name The system displays a File Download window Table 16 Firmware file formats Component Firmware Version Format Example P330 Stack Processor viisa version id viisa4_0_17 exe P330 Stack Processor p330 version id p330Tweb 4 0 4 exe G700 Media Gate...

Page 373: ...directory on page 374 as described in this section Accessing the P330 stack processor See About Connection and Login Methods on page 45 for details on how to set up a connection and login Log on to the P330 stack processor using one of the following methods Using a LAN connection telnet to the IP address of the P330 stack processor and log in If you are not using your laptop as the TFTP server you...

Page 374: ...te Note For detailed information on this procedure see Appendix 2 in Job Aid Replacing the G700 Media Gateway 555 245 752 Issue 4 January 2005 Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents If the versions do not match you need to install the ...

Page 375: ...e matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms If not you must install new firmware on the G700 media gateway Also check if the release number in the FW VINTAGE column contains A or B to designate the software bank If the list shows B you will upgrade A If the list shows A you will upgrade B 4 Refer to the VOIP FW column and row for slot V0...

Page 376: ...portant The procedures in this section copy firmware files from a TFTP server to the G700 The TFTP server can be an S8300 primary controller a customer server or the technician s laptop if TFTP server software is installed Before starting this procedure ensure that The firmware files have been stored on the TFTP server The G700 has connectivity to the TFTP server over the customer s LAN If the TFT...

Page 377: ...ype dir module and check the version number in the ver num column for the EW_Archive file 3 Type reset module Setting rapid spanning tree on the network Spanning Tree STP is a loop avoidance protocol If you don t have loops in your network you don t need STP The safe option is always to leave STP enabled Failure to do so on a network with a loop or a network where someone inadvertently plugs the w...

Page 378: ...dard defined it An edge port is a port that goes to a device that cannot form a network loop To set an edge port type set port edge admin state module port edgeport For more information on the Spanning Tree CLI commands see the Avaya P330 User s Guide available at http www avaya com support Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1 At the P330 1 configur...

Page 379: ... 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gat...

Page 380: ...be upgraded To install media module firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt type session mgp 3 At the MG 001 1 super prompt type configure to change to the configuration mode 4 Type copy tftp mm image v sl...

Page 381: ...set is finished type show mm to verify the upgrade To release board if media module was busied out 1 When the upgrade procedure is complete go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module 2 Verify the response Command Successfully Completed Note Note If you see the response Board Not Inserted this means that the media module...

Page 382: ...Upgrading an existing G700 without an S8300 382 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 383: ... Call center on page 408 Avaya Integrated Management on page 411 Uninterruptible power supply UPS on page 416 Terminal server installation on page 417 Call detail recording CDR on page 431 Reliable Data Transport Tool RDTT package on page 435 Printers on page 436 DS1 T1 CPE loopback jack on page 437 External modems on page 452 Busy tone disconnect equipment for non U S installations on page 454 Mu...

Page 384: ...n the Administrator s Guide for Avaya Communication Manager Refer to the Installation for Adjuncts and Peripherals for Avaya Communication Manager 555 233 116 to install the necessary peripheral equipment These references are on the Avaya S8300 S8500 and S8700 Media Server Library CD 555 233 825 About connectable telephones and consoles Table 17 Connectable Telephone and Consoles on page 384 lists...

Page 385: ...ward Dial DID trunks and external alarms To connect an analog or 2 wire digital station 1 Choose a peripheral to connect such as a 2 wire digital station 2 Choose the media module to use and its media gateway and slot number for example MM711 Analog Media Module Media Gateway 002 Slot V2 3 Choose a port circuit on the MM711 Media Module for example port 03 2500 2554 Analog 9040 Avaya TransTalk Wir...

Page 386: ... and associated telephones Note Note Install only 1 emergency transfer power panel per system Emergency transfer capability is provided by an 808A Emergency Transfer Panel or equivalent mounted next to the trunk auxiliary field See Figure 19 808A Emergency Transfer Panel on page 387 Table 18 Two Wire Station Pinout Chart Jack Name 1 2 3 4 5 6 7 8 BRI T TX RX RX TX V GND ADJUNCT Vadj T0 V GNDVoice ...

Page 387: ...ivalency Number REN is 1 0A For information on installing the 808A Emergency Transfer Panel see 808A Emergency Transfer Panel Installation Instructions which ships with the Emergency Transfer Panel Figure 19 808A Emergency Transfer Panel Figure notes 1 808A emergency transfer panel 2 Circuit start selection switches 3 Trunk identification label 4 25 pair male connector 1 2 3 4 5 6 7 8 9 10 1 2 3 4...

Page 388: ...adjunct power connections The 400B2 adapter is convenient for connecting local 48 VDC power to a modular plug See Figure 20 400B2 Adapter Connecting to a Modular Plug on page 389 Each port network can provide power for up to three attendant consoles This source of power is preferred for the attendant consoles because it has the same battery backup as the G700 Media Gateway Adjunct power can be pro...

Page 389: ... power connections end to end Figure 21 Example Adjunct Power Connections on page 390 shows typical connection locations for adjunct power Figure notes 1 Flush Mounted Information Outlet 2 Surface Mounted Information Outlet 3 To Individual Power Unit 4 400B2 Adapter 5 To Telephone 6 Destination Service Access Point DSAP Power Cord r749428 KLC 060396 ...

Page 390: ...nsole s maximum distance from its auxiliary power source is 800 feet 244 m for a 302A1 350 feet 107 m for a 301B1 and 302D An attendant console can also derive auxiliary power from Individual 1151B or 1151B2 power supply MSP 1 power supply 258A type adapters Bulk power supplies Figure notes 1 Typical display telephone 2 Individual power supply Such as 1151B Not used if item 14 is used 3 400B2 adap...

Page 391: ...rements of the IEEE802 3af standard for resistive detection The 1152A1 PDU complies with the Underwriters Laboratories Inc UL standard UL 1950 second edition For safety instructions see Important 1152A1 PDU Safety Instructions on page 392 For installation instructions see Connecting the 1152A1 PDU cables on page 393 Table 19 Attendant Console Cabling Distances Enhanced Attendant Console 302D 24 AW...

Page 392: ...ns walking on it Do not overload wall outlets and extension cords as this can result in the risk of line or electric shock Disconnect the cords on this product and refer servicing to qualified service personnel under the following conditions The power supply cord or plug is damaged or frayed Liquid has been spilled into it Exposed to rain or water Dropped or the housing has been damaged Exhibits a...

Page 393: ...ight up For more information on the test refer to the user s guide that comes with the unit Connecting the 1152A1 PDU cables All of the ports on the front of the 1152A1 PDU are configured as data route through ports for all data wires pins 1 2 3 and 6 Use a standard CAT5 CAT6 or CAT6e straight through Ethernet cable not supplied including all 8 wires 4 pairs as shown in Connecting cables to teleph...

Page 394: ...t enabled so does not send power Note that data continues to flow using the Ethernet cable regardless of the status of the end device End devices that are not enabled to receive power directly may receive power and data through an external splitter The external splitter separates the power and data prior to connection to the end device see Figure 23 Connecting an IP telephone with an external spli...

Page 395: ...dard UL 1950 second edition For safety instructions see Important 1152A1 PDU Safety Instructions on page 392 For installation instructions see Connecting the P333T PWR switch on page 397 Important P333T PWR switch safety instructions Please read the following helpful tips Retain these tips for later use When using this switch the following safety precautions should always be followed to reduce the...

Page 396: ...n following the operating instructions Using the P333T PWR switch The P333T PWR Power over Ethernet Stackable Switch can be used to power 46xx series IP telephones in addition to providing a 10 100 megabits per second Ethernet connection The switch can form part of a stack with the G700 Media Gateway or members of the P330 stackable switching system CAUTION CAUTION The Avaya P333T PWR switch does ...

Page 397: ... successfully To power up DC input optional The P333T PWR switch can operate on the AC input only However you may wish to use the optional DC input for the following To backup the power over Ethernet ports To provide more than 200 watts for the power over Ethernet ports Note Note Please refer to the P333T PWR switch User s Guide for more information Connecting the cables To connect IP telephones P...

Page 398: ...ructions see Important safety instructions for 1151B1 and 1151B2 Power Supplies on page 398 For installation instructions see Connecting the 1151B1 or 1151B2 power supplies on page 400 Important safety instructions for 1151B1 and 1151B2 Power Supplies Please read the following helpful tips Retain these tips for later use When using this power supply the following safety precautions should always b...

Page 399: ...1B2 power supplies The 1151B1 and 1151B2 Power Supplies can be used to supply local power to ISDN T 85xx and 84xx series and 46xx series telephones connected to a media gateway and to the 302D Attendant Console that requires auxiliary power for its display The unit can supply power to adjunct equipment such as S201A and CS201A speakerphones or a 500A Headset Adapter attached to any currently manuf...

Page 400: ...backup version of the 1151B1 Either power supply can support one telephone with or without an adjunct The maximum loop range is 250 feet 76 meters Two modular jacks are used Power is provided on the PHONE jack pins 7 and 8 and respectively The PHONE and LINE jacks are 8 pin female non keyed 657 type jacks that can accept D4 D6 and D8 modular plug cables See Figure 25 1151B2 Power Supply Front on p...

Page 401: ... exposed cables a metal cable shield around the exposed cables or six spare pairs from the exposed cable In a high rise building connect the CBC to an approved building ground on each floor Before you begin be sure the telephone lines are cross connected to the appropriate media module s To install the CBC 1 Connect one end of the conductor to a telephone cable building entrance protector ground t...

Page 402: ...ing devices have been evaluated or tested and approved to protect the Media Modules from over voltages and sneak current protection Avaya MM712 DCP either 146E IROB In Range Out of Building or 4C3S 75 solid state protectors for surge and sneak current Avaya MM710 T1 E1 over voltage and sneak protection for the Avaya MM710 T1 E1 Media Module is provided on the Media Module itself Avaya MM711 Analog...

Page 403: ...8300 resources for call processing data storage and access and use of administrative tools Specifically the INTUITY AUDIX system uses the following The S8300 hard drive for data storage and retrieval The S8300 TFTP server License file downloads and updates Backup and restore of data Software updates and upgrades The IP address of the S8300 for remote administration access and TCP IP networking fun...

Page 404: ...and calling party data message waiting signals and so on occurred over a data link on the LAN or through X 25 protocol connections Since the IA 770 INTUITY AUDIX system runs on a CWY1 circuit board that you plug directly into the S8300 processor pre CM2 2 releases the analog voice ports and the data link do not use physical ports Instead the INTUITY AUDIX software and the switch software send voic...

Page 405: ...e Installation Roadmap and Task Lists on page 35 for more information on specific installation scenarios For complete information on IA 770 INTUITY AUDIX Installations including the S8300 hard drive replacement see the IA INTUITY AUDIX documentation on the Avaya S8300 S8500 and S8700 Media Server Library CD 555 233 825 or Avaya IA770 INTUITY AUDIX Messaging Release 2 0 Installation Upgrades and Tr...

Page 406: ...the DLG does not process any message content Each TCP connection to the DLG has a one to one correspondence with a CTI Iink The DLG application is packaged either externally on a separate circuit pack the TN801 MAPD circuit pack or internally where it co resides with Communication Manager The externally packaged DLG is referred to as the MAPD DLG and the internally packaged DLG is referred to as t...

Page 407: ...in the Type option field add the PROCR To administer CTI links 1 Use the display system parameters customer options command and make sure the following option is set to yes Co Res DEFINITY LAN GATEWAY y 2 Use the add cti link command to administer a CTI link 3 Use the change ip services command and specify a Service Type of DLG When Service Type DLG is entered the system adds a DLG Administration ...

Page 408: ...call center The S8300 Media Server with the G700 Media Gateway supports the following call center capabilities All three Avaya call center packages Avaya Call Center Basic Avaya Call Center Deluxe Avaya Call Center Elite Up to 450 agents A maximum of 16 ASAI links Avaya G700 announcement software Table 23 Ethernet Interfaces Platform Processor Ethernet Interface C LAN TN799 Ethernet Interface DEFI...

Page 409: ...aya G700 Announcement software see the Administrator s Guide for Avaya Communication Manager 555 233 506 Chapter 13 Managing Announcements Table 24 Comparison between the G700 Announcement software and the VAL circuit pack Area description TN2501AP VAL circuit pack Avaya G700 announcement software Requires hardware Yes No Maximum storage time per board for TN750 or TN2501AP Up to 60 minutes at 64 ...

Page 410: ...SI 10 on the DEFINITY R and S8500 or S8700 S8710 Media Server 10 per configuration Announcements per board 256 256 Maximum number of announcements in a configuration 128 DEFINITY Server CSI or DEFINITY Server Si 1 000 DEFINITY Server R 3 000 S8500 or S8700 S8710 Media Server 3 000 over multiple G700 Media Gateways Format CCITT A law or u law CCITT A law or u law Sample bits 8 8 Sample rate 8 000 K...

Page 411: ...mmon look and feel The available products include Avaya ATM WAN Survivable Processor Manager Avaya Directory Enabled Management Avaya MultiService Network Manager Avaya MultiService SMON Manager Avaya Fault and Performance Manager Avaya Proxy Agent Avaya Configuration Manager Avaya Site Administration Avaya Terminal Configuration Avaya Terminal Emulator Avaya Voice Announcement Over LAN Manager Av...

Page 412: ...ading uploading configuration data backup of configuration files and export of configuration files to other sources for reporting or analysis Accessible from within Avaya MultiService Configuration Manager Avaya MultiService EZ2Rule Manager is a campus wide application that provides Quality of Service QoS management for small sites with limited bandwidth resources In addition Avaya MultiService EZ...

Page 413: ...fault and performance data busyout boards and ports acknowledge exceptions and configure collection times and information Avaya Proxy Agent Avaya Proxy Agent is the SNMP proxy agent that provides an interface to Media Servers running DEFINITY Release 9 software through and including current versions of Avaya Communication Manager Avaya Proxy Agent provides a protocol conversion between the proprie...

Page 414: ... Configuration runs on top of Avaya Directory Enabled Management software and therefore requires that Avaya Directory Enabled Management software be installed Avaya Terminal Emulator Avaya Terminal Emulator is a Windows 98 NT 2000 application that provides direct connectivity capabilities It can be run either as a standalone application or run from Avaya Site Administration Avaya Terminal Emulator...

Page 415: ...stomer s LAN Copy restore announcement files to a supported TN2501AP board from Avaya Voice Announcement over LAN Manager using a customer s LAN Avaya VoIP Monitoring Manager Avaya VoIP Monitoring Manager is Windows 2000 application that allows you to monitor real time Quality of Service QoS measurements for VoIP systems Avaya VoIP Monitoring Manager offers a client GUI accessible from your LAN or...

Page 416: ...un times for more critical loads during a power failure Power management is included The UPS chassis can be installed in a tower or mounted in a data rack Serial interface capabilities and alarm contacts are standard The types of UPS units available include AS1 700VA 120V Online UPS AS1 700VA 230V Online UPS AS1 700VA 100V Online UPS Japan AS1 700VA 200V Online UPS Japan AS1 1500VA 120V Online UPS...

Page 417: ...a terminal server You can connect up to four adjuncts through one terminal server Figure 26 Switch to adjunct LAN connectivity through a terminal server Installing and administering the terminal server Make sure you have all the equipment on site before the installation You must have the hardware listed in Table 25 Required equipment on page 417 Figure notes 1 switch 2 IP connection on an S8300 G7...

Page 418: ...ver to achieve greater distance limits the switch s LAN hub router may be connected to a WAN and the hub router for the terminal server also connected to the same WAN NA DB25 to DB9 connector for PC COM port 1 Avaya NA RS232 Null modem if needed for PC or printer connectivity 1 or more Avaya 405369042 Male female adapter if necessary 1 or more Avaya 846943306 or 104154414 NA 6 inch RJ45 crossover ...

Page 419: ...s connection the S8300 Media Server and the terminal server should be configured with the same subnet The general connection process requires Connecting the IOLAN to the adjunct and the LAN on page 419 Administering the IOLAN on page 420 Test the connectivity back through the switch Connecting the IOLAN to the adjunct and the LAN Connect the adjunct to the IOLAN using the RJ45 to DB25 cable and th...

Page 420: ...f the null modem adapter to the DB25 to RJ45 cable 3 Connect the RJ45 end to any port on the IOLAN Administering the IOLAN To administer the IOLAN the first time you must connect a PC or laptop to the RS232 Port 1 on the IOLAN terminal server Follow these typical steps Note Note Depending on the computer s COM port you may not need all of these pieces Figure notes 1 IP connection on an S8300 G700 ...

Page 421: ...or IOLAN IP address of S8300 Media Server Ethernet interface Port number of S8300 Media Server Ethernet interface where adjunct connects Use the HyperTerminal software program that comes with Windows 95 98 NT 2000 to administer the IOLAN To set up HyperTerminal on the computer 1 Open HyperTerminal 2 Click on File Properties Connect tab In the Connect using field select COM n where n is the communi...

Page 422: ...Terminal 2 Connection Host 1 FREE Commands 2 FREE Telnet T 3 FREE Rlogin R 4 FREE Port P Admin mode A CLI Lock Logout D ___________________________________________________________________________ IOLAN PLUS v4 02 00 a CDi iolan Name port 2 ADMINISTRATION MENU Terminal 2 gateway Examine modify gateway table host Examine modify host table line Terminal configuration organised by line password Specif...

Page 423: ...n IP address or Local Port value Administrator SERVER CONFIGURATION Terminal 2 Name iolan Debug mode 0 IP address 123 45 67 89 Subnet mask 222 222 0 0 Ethernet address 00 80 d4 03 11 cd Ethernet interface AUTO Language English Identification Lock Disabled Password limit 5 CR to initiate No SNAP encoding Disabled Boot host Boot diagnostics Enabled Boot file Init file MOTD file Domain name Name serv...

Page 424: ...e to a menu item Use the TAB key to move from field to field horizontally Use the ENTER key to choose an item Administrator ADMINISTRATION MENU Terminal 2 access Remote System Access PPP change Change login and or admin password gateway Examine modify gateway table host Examine modify host table kill Kill TCP connections on serial line line Terminal configuration organised by line port Terminal co...

Page 425: ... Media Server IP address Gateway Gateway address Netmask Subnet mask Note Note The following steps re initialize the IOLAN so it knows it s connected to the LAN through your gateway 5 Select reboot and press ENTER 6 Press the space bar to restart the IOLAN Administering an IOLAN port Use this procedure when connecting an adjunct or serial COM port on a PC directly locally to the IOLAN see Figure 2...

Page 426: ...ess Remote Authentication None Mode Raw Connection None Administrator PORT SETUP MENU Terminal 2 Hardware Flow ctrl Keys Speed 9600 Flow ctrl xon xoff Hot Intr C Parity None Input Flow Enabled Quit Kill U Bit 8 Output Flow Enabled Del Sess Stop 1 Echo Break Disabled IP Addresses Monitor DSR Yes Src Mask Monitor DCD No Dst User Options Access Name port 2 Keepalive No Access Remote Terminal type und...

Page 427: ...nistration is complete from the Connections Menu select logout or press Ctrl D 11 Close HyperTerminal At this point you have established a connection path from the adjunct through the IOLAN to the S8300 Media Server Testing connectivity through the IOLAN To test connectivity through the IOLAN 1 On the system management terminal press ENTER to get the login prompt to the Communication Manager switc...

Page 428: ... the S8300 Media Server through the IOLAN you can disconnect the laptop or other PC from the IOLAN No further IOLAN administration is required Administrator SERVER STATISTICS Terminal 2 1 port1 Talking to host 172 22 22 67 5111 DSR CTS DCD DTR RTS 2 port 2 SERVER STATISTICS DSR DCD DTR RTS 3 port 3 waiting for DSR or DCD DTR RTS 4 port 4 modem waiting for DSR or DCD DTR RTS REM unknown logged out ...

Page 429: ...NAMES Name IP Address Name IP Address 1 switch clan___ 123 456 7 89 17 ____________ ___ ___ ___ ___ 2 callacctg_____ 123 456 9 00 18 ____________ ___ ___ ___ ___ 3 termserver____ 123 456 11 00 19 ____________ ___ ___ ___ ___ 4 pmslogpc______ 123 456 78 00 20 ____________ ___ ___ ___ ___ 5 ______________ ___ ___ ___ ___ 21 ____________ ___ ___ ___ ___ 6 ______________ ___ ___ ___ ___ 22 ___________...

Page 430: ... number must match the port administered on the end device If you are using the Downloadable Reliable Session Layer Protocol tool this must match the port administered in the Server application If you are using a terminal server this number must match the Local Port number on the Port Setup menu Consult the documentation for your Call Accounting system to determine the appropriate port for the CDR...

Page 431: ...nstructions on using a printer Administering CDR data collection Note Note To send CDR data using a processor Ethernet interface to a device on the LAN WAN you have the option to enable disable RSP To administer CDR Data Collection 1 Setup the CDR adjunct to be ready to collect CDR data Record the IP address and the port number of the CDR adjunct which could be a terminal server or a CDR applicati...

Page 432: ...if the CDR adjunct is connected through a terminal server b If RSP is being used complete the Packet Resp Timer and Connectivity Timer fields with a reasonable value that matches the network condition recommended values are 30 and 60 seconds respectively c Accept the defaults in the other fields 4 Administer CDR parameters as described in Administering CDR parameters on page 432 Administering CDR ...

Page 433: ...PBX ID CDR Date Format month day Primary Output Format unformatted Primary Output Endpoint CDR1 Secondary Output Format unformatted Secondary Output Endpoint CDR2 Use ISDN Layouts n EIA Device Bit Rate 9600 Use Enhanced Formats n Condition Code T for Redirected Calls n Modified Circuit ID Display n Remove From Called Number n Record Outgoing Calls Only y Intra switch CDR n Suppress CDR for Ineffec...

Page 434: ...ce Commands for Avaya Communication Manager 2 2 Media Gateways and Servers 03 300191 Work with the vendor to test the link from the call accounting adjunct If a link does not come up immediately use the busyout cdr link and release cdr link commands to bring up the link Additional administration procedures for CDR equipment are provided in the Administrator s Guide for Avaya Communication Manager ...

Page 435: ...ssion protocol without use of an Avaya Media Server The Server application Server exe This application is designed to help you understand the reliable session protocol and to start building your products to work with the Avaya media server User Guide This document contains information about the client and server applications Downloading the RDTT package The RDTT package is available from the Avaya...

Page 436: ...lt destination folder and program folder Administering the RDTT package See the instructions in the user_guide doc file to administer the RDTT tool on a PC Related topics See the following topics related to CDR Chapter 16 Collecting Billing Information in Administrator s Guide for Avaya Communication Manager 555 233 506 Call Detail Recording in Chapter 21 Features and Technical Reference in Admini...

Page 437: ...isolates the MM710 internal CSU from the DC power and properly loops the DC span power This section covers Installing a loopback jack on page 437 Administering a loopback jack on page 439 Testing a loopback jack with a smart jack on page 439 Testing a loopback jack without a smart jack on page 448 Configurations using fiber multiplexers on page 451 Installing a loopback jack You can use one of two...

Page 438: ...oint Note Note Do not remove the loopback jack after installation This is not a test tool and should always be available to remotely test a DS1 span Installing a loopback jack without a smart jack Use one of the following installation methods Install the loopback jack at the point where the cabling from the ICSU plugs into the dumb block If there is more than one dumb block choose the one that is ...

Page 439: ...oopback jack From the loopback jack to the smart jack network interface point From the smart jack to the CO The first two sections are your responsibility The last is the responsibility of the DS1 service provider Testing the DS1 span from the ICSU to the loopback jack The DS1 span test has 2 parts Checking for circuit connectivity The first part of the test powers up the loopback jack and sends a...

Page 440: ... the DS1 administration form 4 Make sure that the near end csu type field is set to integrated 5 Go to page 2 of the DS1 administration form and verify that the value of the TX LBO field is 0dB 6 If the value of the TX LBO field is not 0dB record the current value Then set the TX LBO field to 0dB for testing 7 Press ENTER to make the changes 8 Type test ds1 loop XXXVS cpe loopback jack where XXX i...

Page 441: ... Type clear meas ds1 esf XXXVS to zero out the ESF error count 4 Type list meas ds1 sum XXXVS to display the bit error count 5 Step through Table 26 DS1 Troubleshooting to troubleshoot Table 26 DS1 Troubleshooting Condition Solution The value of the Test cpe loopback jack field is Pattern 3 in 24 The loopback jack test is active The value of the Synchronized field is N Retry the test 5 times The v...

Page 442: ...00s each time you repeat Step 1 Suspect loose or corroded connections severe crosstalk or impedance imbalances between the two conductors of the receive or transmit pair Wiring may need replacement The value of the Bit error count field is 0 There are no obvious wiring problems Verify this by repeating Step 1 at 1 minute to 10 minute intervals until you are certain If the test reports no errors fo...

Page 443: ...th an error code of 1313 The span is still looped somewhere possibly at the loopback jack at the ICSU or somewhere in the network The red LED on the loopback jack is on Replace the ICSU and re run the test Loopback termination still fails Replace the DS1 circuit pack and repeat the test The DS1 cannot frame on the incoming span s signal after the loopback jack power down There is something wrong w...

Page 444: ...ack Section 2 in the following 3 figures using a loopback that overlaps this section of the span To test the DS1 span from the loopback jack to the smart jack 1 Have the DS1 service provider at the CO end run a local ICSU line loopback test 2 Have the DS1 service provider at the CO end run a local DS1 payload loopback test 3 Run a far end MM710 line loopback using the following procedure a From th...

Page 445: ...ay 5 E1 T1 port on an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Loopback jack 8 Network interface smart jack 9 Interface termination or fiber multiplexer MUX 10 Central office prdfcs7a KLC 080602 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 REMOVE ALM TST ACT OK TO SHUT DOWN SERVICES USB 1 USB 2 E1 T1 EIA 530A DCE ALM TST ACT SIG EI SO EM SM EO SI 1 2 3...

Page 446: ...Span section 3 4 G700 or G350 Media Gateway 5 E1 T1 port on an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Loopback jack 8 Dumb block extended demarcation 9 Network interface smart jack 10 Interface termination or fiber multiplexer MUX 11 Central office prdfcs4a KLC 080602 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 REMOVE ALM TST ACT OK TO SHUT DOWN SER...

Page 447: ... an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Dumb block extended demarcation 8 Loopback jack 9 Network interface smart jack 10 Interface termination or fiber multiplexer MUX 11 Central office 12 Dumb block to smart jack RJ 48 prdfcs5a KLC 080602 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 REMOVE ALM TST ACT OK TO SHUT DOWN SERVICES USB 1 USB 2 E1 T1 E...

Page 448: ... the only part of Section 2 that is part of customer premises wiring It is not covered in the loopback jack s loopback path See Figure 32 and Figure 33 Figure 32 Network interface at dumb block for an MM710 multi media module Figure notes 1 Span section 1 2 Span section 2 3 G700 or G350 Media Gateway 4 E1 T1 port on an MM710 multi media module 5 RJ 48 to network interface up to 1000 ft 305 m 6 Loo...

Page 449: ...finding and correcting problems in the majority of section 2 Figure notes 1 Span section 1 2 Span section 2 3 G700 or G350 Media Gateway 4 E1 T1 port on an MM710 multi media module 5 RJ 48 to network interface up to 1000 ft 305 m 6 Loopback jack 7 Dumb block demarcation point 8 Repeater 9 Fiber multiplexer MUX 10 Central office prdfcs6a KLC 080602 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 ...

Page 450: ...rresponding to the loopback jack Bit error counts are examined as described in Testing the DS1 span from the ICSU to the loopback jack on page 439 This test only isolates problems to Section 2 wiring if there are no problems in the wiring between the far end CO and the far end ICSU Coordinate this test with the DS1 service provider Failure of any of these tests indicate a problem in Section 2 This...

Page 451: ... it after a successful loopback jack test and use it to isolate problems to the wiring between the loopback jack and the MUX Important Important Be aware that there are installations that use repeater augmented metallic lines between the MUX and the dumb block These lines require DC power for the repeaters and this DC power is present at the dumb block interface to the CPE equipment A loopback jac...

Page 452: ...Hayes compatible AT command set Note Note If your modem uses a USB connection use the USB ports instead of the serial port Also AT commands are not required so you can skip this section Use the factory defaults Before you can enter AT configuration commands you must first connect a terminal or a PC with a keyboard monitor and terminal emulation software to the modem Proceed as follows 1 Connect on...

Page 453: ...model MT5634ZBA V92 GLOBAL with a G350 media gateway The Multi Tech serial modem connects the G350 media gateway to an external trunk This connection enables remote dial in capability for administration and troubleshooting For more information see Installation of the Avaya G350 Media Gateway Controlled by an Avaya S8300 S8500 or S8700 Media Server 555 245 104 Administering Multi Tech modems The Mu...

Page 454: ...n U S countries where a G700 or G350 Media Gateway is used the PSTN sends busy tone as the disconnect signal Therefore the S8300 Media Server G700 Media Gateway or G350 Media Gateway requires a busy tone disconnect adjunct Figure 34 shows typical connections Figure 34 Typical cabling for busy tone disconnect Figure notes 1 Public switched telephone network 2 Main distribution frame 3 Busy tone dis...

Page 455: ... the integrated analog media module The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack Therefore for S8300 Media Server users the music on hold feature through an auxiliary trunk is not supported However G700 or G350 Media Gateway users with an S8500 or S8700 series Media Server as primary controller can access the music on hold feature if their equipment is physically...

Page 456: ...e or a fixed analog LINE 1 or 2 port on the G350 front panel 2 Connect the other end of the RJ 45 cable to a KS 23395 L3 coupler 3 Connect the KS 23395 L3 coupler to the customer supplied music source Follow the manufacturer s instructions to properly connect the music source to the KS 23395 L3 coupler Normally you simply use an RCA cord 4 Administer the switch for the new equipment Figure notes 1...

Page 457: ... L4 coupler to the 909A B universal coupler using a 8 pair modular cord 4 Connect the 909A B universal coupler to the music source using a 8 pair modular cord 5 Administer the switch for the new equipment Note Note For additional installation information refer to 909A 909B Universal Coupler Installation Instructions which is normally shipped with the 909A 909B Universal Coupler Figure notes 1 G700...

Page 458: ...ld equipment connecting to KS 23395 L4 for a G700 Media Gateway To connect a registered music on hold source to a G700 or G350 Media Gateway using a KS 23395 L4 coupler 1 Connect one end of an RJ 45 cable to a port in the MM711 Analog Media Module For a G350 Media Gateway only connect the RJ 45 cable to a port in an MM714 Analog Media Module or a fixed analog LINE 1 or 2 port on the G350 front pan...

Page 459: ...onnections for loudspeaker paging dial dictation or recorded announcement features on a G700 or G350 Media Gateway Figure 38 Typical loudspeaker equipment connections for a G700 or G350 Media Gateway To hook up loudspeaker paging from a G700 or G350 Media Gateway 1 Connect one end of an RJ 45 cable to a port in the MM711 Analog Media Module 2 Connect the other end of the RJ 45 cable to a customer ...

Page 460: ...Off PBX Stations Converged Communications Server Seamless Converged Communications across Networks SCCAN Call Accounting Systems Call Management System For information on installing Call Management System R3V12 see the following Avaya Call Management System CMS R12 Software Installation Maintenance and Troubleshooting Guide 585 215 117 Avaya Call Management System CMS Sun Enterprise 3500 Computer ...

Page 461: ...m Avaya Modular Messaging System For information on installing Avaya Modular Messaging systems see Modular Messaging Release 2 0 Documentation CD ROM 11 300121 ASAI and DEFINITY LAN Gateway For information on installing ASAI systems and DEFINITY LAN Gateway see Avaya MultiVantage ASAI Applications over MAPD 555 230 136 and Avaya Communication Manager Release 2 0 ASAI Technical Reference 555 230 22...

Page 462: ...245 705 and SIP Support in Communication Manager R2 0 555 245 206 Seamless Converged Communications across Networks SCCAN For information on installing Seamless Converged Communications across Networks SCCAN see the SCCAN Total Solution Guide 21 300041 and the SCCAN Configuration Guide Additionally see the following Avaya W310 WLAN Gateway Installation and Configuration Guide 21 300041 Avaya W310 ...

Page 463: ...Technical Specifications on page 463 provides detailed information on the physical dimensions and tolerances of the G700 Media Gateway Table 29 Technical Specifications Chassis Dimensions Height 2U 3 5 in 88 mm Depth 17 7 in 450 mm Width 19 in 482 6 mm Weight empty 22 25 lbs 10 kg Weight 34 27 lbs 16 12 kg Required Clearances Front 12 in 30 cm consistent with EIA 464 data rack standards Rear 18 in...

Page 464: ...0 to 60 relative humidity Relative humidity range 5 to 95 non condensing Altitude Recommended up to 10 000 feet or 3 000 meters Table 29 Technical Specifications continued 2 of 2 Table 30 Media Gateway Cables and Peripherals Cable Description Length Length metric X330SC Short Octaplane Cable 30 cm Catalog No CB0223 Short Octaplane cable light colored used to connect adjacent switches or switches s...

Page 465: ...Extra Long Octaplane cable light colored used to connect switches from two different physical stacks 24 ft 8 m X330L RC Long Redundant Octaplane Cable 8 m Catalog No CB0269 Long Redundant cable black used to connect the top and bottom switches of a stack 24 ft 8 m Stacking Sub Module X330STK Stacking Sub Module provides two backplane links Table 30 Media Gateway Cables and Peripherals continued Ca...

Page 466: ...Technical Information 466 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 467: ...n Serial numbers of the G700s and login passwords for various access methods Set Up for P330 Stack Processor IP addresses and setup commands for the P330 stack processor Set Up for G700 Media Gateway Processor MGP IP addresses and setup commands for the MGP Set Up for VoiP Resources IP addresses slot numbers and setup commands for the VoIP media modules Set Up for S8300 Media Server IP addresses a...

Page 468: ...ndled with Windows OS Web browser Netscape 4 7x or Internet Explorer 5 0 Ethernet connections laptop default address and mask 192 11 13 5 255 255 255 252 Browser no proxies laptop default address and mask 192 11 13 5 255 255 255 252 Communications Properties 9600 baud rate no parity 8 data bits 1 stop bit no SSO login Obtaining this login will require that you complete the authentication process Y...

Page 469: ...ation Issue 7 January 2005 469 Serial Number and Login Information G700 Serial Numbers Logins Name Password S8300 Media Server P330 Stack G700 Media Gateway SSO Authentication Login ftp anonymous email address Communication Manager ...

Page 470: ...rompt P330 1 super type configure to change prompt to P330 1 configure For the Stack Master Command Requested Field Information to be Entered set interface inband vlan 1 IP address netmask set ip route destination IP address gateway IP address set time protocol sntp protocol time protocol set time server IP address of time server set timezone zone name hours offset from GMT ...

Page 471: ...mpt MG n super type configure to change prompt to MG n configure Command Requested Field Information to be Entered set interface mgp vlan 1 IP address netmask gateway IP address set hostname hostname set ip route destination IP address gateway IP address set mgc list IP address IP address IP address IP address show system serial number ...

Page 472: ...face voip number V0 for resident VoIP resource of the G700 ip address number v slot ip address number v slot ip address number v slot ip address number v slot ip address G700 Media Gateway Command Requested Field Information to be Entered set interface voip number V0 for resident VoIP resource of the G700 ip address number v slot ip address number v slot ip address number v slot ip address number ...

Page 473: ...itle Field Information to be Entered Login Name Password Set Time and Date Time Date Configure Server Set Server Identities hostname Server IP address Server netmask default gateway IP address Ethernet interface IP address IA770 Ethernet interface netmask IA770 same as Server netmask Configure VLAN VLAN ID IP address gateway IP address netmask DNS Server Configuration Enable Disable DHCP Disable ...

Page 474: ...vaya G700 Media Gateway and Avaya S8300 Media Server Network Time Server Enable Disable NTP IP addresses of designated Network Time Servers Trusted Key Requested Key Control Key leave blank Do Not Install a New Keys File Default Set Modem Interface IP address ...

Page 475: ...ss Shipping Address Customer Contact Name Title Phone FAX Mobile Pager email Off hours contact Salesperson Account Exec Sales AE phone Other Contact Info Notes to installer access procedures safety security procedures Access Contact Name Title Phone FAX Mobile Pager email Off hours contact Installer Name Date of Installation ...

Page 476: ...n the stack Make photocopies if needed There can be no more than 10 units per stack Media Gateway module or P330 switch v1 v2 v3 Expansion Module v4 Media Gateway module or P330 switch v1 v2 v3 Expansion Module v4 Media Gateway module or P330 switch v1 v2 v3 Expansion Module v4 Media Gateway module or P330 switch v1 v2 v3 Expansion Module v4 ...

Page 477: ...s and performs the function of a gateway gatekeeper It also houses four Media Module Bays as well as a single standard Avaya Expansion Module interface slot The Avaya G700 Media Gateway is designed to offer options and scalability A customer will be able to mix and match Media Modules as well as stack and or add additional Avaya G700 Media Gateways as they grow in size Material Code 170896 Apparat...

Page 478: ... country in which the unit will be installed Material Code 170904 Apparatus Code none Not Optional When you order this material code a descriptive attribute will be required the attributes are Attribute Option Comcode Description CRD 30 405362641 PWR CORD 9X10 IN USA 17505 CRD 31 407786623 PWR CORD 98IN EUROPE 12013S CRD 32 407786599 PWR CORD 98IN UNITED KINGDOM 14012 CRD 33 407786631 PWR CORD 98I...

Page 479: ... maintenance provisioning software Hard drive Field replaceable Comcode 700307028 512 MB RAM Web serve Linux OS H 248 Media Gateway Signaling Protocol CCMS messages tunneled over H 248 Signaling Protocol TFTP server The S8300 Media Server can act as the primary server of the G700 Media Gateway or it can serve as a local survivable processor for remote branch customer locations Comcode for Services...

Page 480: ...gnaling for supporting US and International CO trunks and tie trunks as currently in existence The MM710 T1 E1 Media Module supports the universal DS1 conforming to 1 544 Mbps T1 standard and 2 048 Mbps E1 standard ISDN PRI is also supported for T1 or E1 revenue associated option DEF DS1 LOOPBACK JACK 700A Provides the ability to remotely troubleshoot the MM 710 T1 E1 Media Module It is required f...

Page 481: ...a Module Comcode for Services Ordering Only 700315583 The MM712 DCP Media Module allows connectivity of up to 8 two wire DCP voice terminals MM712 will not support 4 Wire DCP telephones Signal timing specifications for the MM712 support TDM Bus Timing in receive and transmit modes The G700 Media Gateway supplies only 5 VDC and 48 VDC to the MM712 Media Module Any other required voltages must be de...

Page 482: ...ices Ordering Only 700277361 The MM722 BRI Media Module supports two BRI ports MM760 VoIP Media Module Comcode for Services Ordering Only 700315609 The MM760 VoIP Media Module is a clone of the motherboard VoIP engine It provides an additional 64 VoIP channels with G 711 compression Each chassis base system can support up to 64 G 711 single channel calls If the desire is to have an essentially non...

Page 483: ...T The X330 S2 provides 1000Base SX connectivity with two Multimode Fiber ports up to 550 m 1804 ft with LAG and Load Sharing Material code 108563032 Avaya MOD P330 1000BLX UPLINK 2PT The X330 L2 provides 1000Base LX connectivity with two Single Mode Fiber ports up to 5 km 3 11 miles with Link Aggregation LAG and Load Sharing Material code 108562992 Avaya MOD P330 1000BSX UPLINK 1PT The X330 S1 pro...

Page 484: ...for backbone or high speed server applications Material code 108659178 Avaya P330 MOD EXP GBIC 2PT The X330 G2 provides GBIC connectivity with an adapter for standard GBIC transceivers Material code 700214612 Avaya X330 WAN 2DS1 The X330 WAN 2DS1 provides two T1 E1 ports and a 10 100BaseT port Material code 700247570 Avaya X330 WAN 2USP The X330 WAN 2USP provides two serial ports supporting V 35 X...

Page 485: ... If so skip to Step 8 2 Connect to the LAN using a browser on your laptop or the customer s PC and access the Avaya Support website on the Internet http www avaya com support 3 At the Avaya support site select the following sequence of menu options 4 Double click on one of the links listed with TFTP Server for example 4630 4630SW IP Telephone R 2 0 1 and TFTP Server 5 Scroll to bottom of page to f...

Page 486: ... C Program Files Walusoft TFTPSuite 9 When the file has been installed go to the directory where the software was installed and double click the file tftpserver32 exe to open the program The TFTP Server window appears The IP address of the PC plus port 69 shows in the top border 10 Configure the TFTP server as follows a Click on System from the menu bar and select setup b In the Server Options win...

Page 487: ...ptions tab Enter 69 in the Use Port field and 30 in the Timeout field e Select No Incoming However if you wish to copy files as a backup prior to performing an upgrade of software leave this field unchecked f Select Prevent AutoRe Start g In the Allow tab leave the Only allow these connections checkbox unchecked ...

Page 488: ...es for Avaya G700 Media Gateway and Avaya S8300 Media Server h Select the Deny tab and ensure that all fields are blank i Select the MultiThreading Logging tab and select High for Thread Priority Settings j Leave the default filename in the Log to file field ...

Page 489: ...de button all the way to the right for Maximum simultaneous Clients and Maximum Clients in display 100 l Select the ICMP Messages tab and ensure that all fields are blank m Click OK to save these settings This completes the installation and configuration of the TFTP server ...

Page 490: ...Install the Avaya TFTP Server 490 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 491: ... 96 Octaplane Cables 96 463 Call Center 408 G700 announcements 409 CBC 401 CD Unity 111 Checklist 1 Install new G700 with S8300 35 Checklist 2 Install new G700 without S8300 38 Checklist 3 Upgrade G700 with S8300 40 42 Checklist 4 Upgrade G700 without S8300 44 checklists 81 Circuit Protection Media Modules 402 circuit protection install 402 CLI commands 67 CO trunk wiring 385 Command Line Interfac...

Page 492: ...odule G700 with S8700 159 210 installation 94 external alarm wiring 385 external communications controller ECC 455 F Fault and Performance Manager 413 FTP server 243 G G350 firmware upgrade 296 353 376 G600 Media Gateway 80 G700 Media Gateway rack mounting 87 SNMP alarming setup 188 Gateway Installation Wizard 34 grounding approved 101 conductors 100 connections 103 requirements 100 safety 103 I I...

Page 493: ...453 music on hold MOH 455 N Names Number Template for Avaya Installation Wizard32 network integration 82 network interface 439 P P330 LAN Expansion Module 75 P333T PWR power over Ethernet stackable switch 395 paging equipment 459 loudspeaker paging for G700 or G350 media gateways 459 patch files for Communication Manager 244 for IA770 246 pinout chart 2 wire station 386 Planning documentation 81 L...

Page 494: ...ion 384 wiring 384 telnet set parameters 121 269 Terminal Configuration 414 terminal emulation ntt 69 w2ktt 69 Terminal Emulator 414 terminal server 417 administering IP services 429 IOLAN 104 417 testing switch to call accounting link 434 TFTP server on laptop 111 239 TFTP server setup 198 370 translations CDR parameters 432 U Uninteruptable Power Supply 416 Unity CD 111 Unity CD access 239 updat...

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