Upgrading an existing G700 without an S8300
370 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server
Getting the serial number of the G700,
if necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if
the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade
is between major releases (for example, 1.3 to 2.1), you will need the serial number of the
G700.
To get the G700 serial number
1. Ask the customer’s administrator to log in to the S8300 Web page.
2. Select View License Status from the main menu to display the serial number.
The serial number should also be on a sticker on the back of the G700 chassis, but this number
is occasionally incorrect.
Setting up the TFTP server on your laptop or
on a customer PC, if necessary
A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To
install the firmware on a G700, you must place this tar.gz file on a TFTP server that is
connected to the customer’s LAN. The TFTP server can be a customer computer, or it can be
your laptop, if you have arranged with the customer to connect your laptop to the LAN.
Note:
Note:
A Linux or Unix TFTP server should be used only if the customer already has an
existing one. In these cases, you download the tar.gz file to your laptop and give
it to the customer for proper placement and execution.
To obtain the TFTP server software and install it, see
Appendix D: Install the Avaya TFTP
Server
.
Installing the Gateway Installation Wizard
To obtain the and install the GIW software
1. Go to
support.avaya.com/avayaiw
and double-click on Download Gateway Installation
Wizard (GIW).
2. Scroll down to the GIW program file.
3. Double-click on the filename (for example, GIW-2.0-4.exe), and save it to a directory on
your laptop.