Installation
56 Avaya IR R1.2 Installation
4. From the navigation menu, select
Interactive Response
.
5. From the main display area of the browser window, select
Software Downloads
under
the
R 1.2
subheading.
The browser displays a table listing the current software downloads.
6. In the
Software Downloads
table, select the link for the service pack you want to
download.
The browser displays information about the service pack, including instructions for
downloading, installing, and uninstalling the service pack.
7. Follow the download instructions, to copy the service pack file from the Web site.
For more information on service packs, see Working with service packs on page 53.
Installing a service pack
To install a service pack:
1. If necessary, log in as root.
2. At the command prompt, enter
cd /export/patch
to change to the directory containing
the current service pack package (in compressed form).
3. Enter
stop_vs
to stop the voice system.
4. Enter
uncompress
sp_package.ds.Z
where
sp_package.ds.Z
is the name of the
compressed service pack file in the /export/patch directory.
The service pack uncompresses in the current directory.
5. Enter
pkgadd -d ./
sp_package.ds sp_package
where
sp_package.ds
is the name
of the uncompressed service pack package and
sp_package
is the name of the service
pack you want to install.
For example, to install service pack AV1-0qp, enter
pgkadd -d ./AV1-0qp.ds AV1-
0qp
The package installation starts. The system displays various messages. In some cases,
the message mentions
conflicting
files. These
conflicting
files are the files that will be
updated by the service pack. Confirm these messages by pressing Enter (to choose the
default
Yes
response).
Note:
If you do not confirm the package installation messages, the process will exit
and the package will not be installed.
After a short time, the system displays the following message: