Dialog Reference
200 Avaya IP Agent Installation and User Guide
View menu
The following items are available on the
View
menu:
●
Phone Display
- Enabling this item displays a panel above the status bar. This panel
can display information from sources such as VuStats or call-prompting digits.
●
Dial Pad
- Enabling this item displays a
Dial Pad
window, which contains a series of
numbers and symbols resembling a telephone keypad. Use your mouse to dial numbers
on the
Dial Pad
.
●
Toolbars
>
Show Labels
- Enabling this item displays labels for the buttons on the
Phone buttons toolbar
, the
Agent toolbar
, and the
Phone features toolbar
.
●
Toolbars
>
Phone Buttons
- Enabling this item displays the
Phone buttons toolbar
,
which contains buttons for the Drop, Transfer, Conference, and Hold functions.
●
Toolbars
>
Dial Number
- Enabling this item displays the
Dial Number toolbar
, which
provides a field for entering digits. It also contains the buttons used to access the Call
History feature, the Phone Directory feature, the
Dial Pad
, and the Search Public
Directory feature.
●
Toolbars
>
Audio Control
- Enabling this item displays the
Audio Control toolbar
.
Using this toolbar, the user can enable or disable audio transmission, audio receiving,
and the headset. This toolbar is only available for Road Warrior (VoIP) configurations.
●
Toolbars
>
Agent
- Enabling this item displays the
Agent toolbar
, which an agent can
use to change their work modes. It also contains a
Login/Logout
button for agents.
●
Toolbars
>
Phone Features
- Enabling this item displays the
Phone features toolbar
,
which is populated with previously selected folders from the
Phone Features
window.
When you select a folder on this toolbar, a list is displayed with all of the available
features that are currently assigned to that folder.
Summary of Contents for IP Agent
Page 1: ...Avaya IP Agent Release 5 0 Installation and User Guide Issue 1 2 April 2005 ...
Page 26: ...Introduction 26 Avaya IP Agent Installation and User Guide ...
Page 166: ...Using VuStats 166 Avaya IP Agent Installation and User Guide ...
Page 178: ...Using a Public Directory with Avaya IP Agent 178 Avaya IP Agent Installation and User Guide ...
Page 194: ...Screen pops 194 Avaya IP Agent Installation and User Guide ...
Page 244: ...Dialog Reference 244 Avaya IP Agent Installation and User Guide ...
Page 252: ...Language support 252 Avaya IP Agent Installation and User Guide ...
Page 268: ...Troubleshooting 268 Avaya IP Agent Installation and User Guide ...
Page 286: ...286 Avaya IP Agent Installation and User Guide ...