IP Office 4621 Quick Reference Guide
Answering Incoming Calls
•
Pick up the handset or press
to use the speakerphone.
Making a Call
•
Pick up the handset or press
to use the speakerphone.
•
Dial the number, including any outside line digits and/or area codes.
Accessing Voicemail
•
To retrieve your voicemail, press
MESSAGES
or, if Visual Voice is configured, press
Voice.
For more information about Visual Voice see the "IP Office 4620 and 5620 Series User Guide"
Hold
•
To place a call on hold, press
HOLD
.
•
To retrieve a held call, press
corresponding to the held call.
Transferring a Call
1.
With the call active, press
TRANSFER
. The call is placed on hold;
is displayed and you
hear a dial tone. Dial the number you want to transfer the call to.
2.
To transfer without announcing the call, if the line is free, hang up. If the line is busy or if no one
answers, press
corresponding to the held call.
OR
To announce the call, remain on the line and wait for an answer. Announce the call and hang up.
If the line is busy or if no one answers, press
corresponding to the held call.
Conference
1.
To establish a conference call, dial the first party and wait for an answer.
2. Press
CONFERENCE
. The current call is placed on hold,
is displayed and you hear a dial
tone.
3.
Dial the number of the next party and wait for an answer.
4.
To add the new party to the call, press
CONFERENCE
again.
5.
Repeat Steps 2 to 4 to add further participants.
To drop yourself from the conference, hang up.
Speakerphone
•
To use the
speakerphone,
press
. Make or answer the call. To adjust the volume,
press
and
. To end the call, press
again.
•
To change from
speakerphone to handset
, pick up the handset and continue talking.
•
To change from
handset to speakerphone
, press
and hang up the handset.
Do Not Disturb
•
To switch Do Not Disturb on, dial
*08
. An
N
is displayed. To switch Do Not Disturb off, dial
*09
.
Mute
•
To prevent the other person on the line from hearing you, press
MUTE
.
•
To reinstate two-way conversation, press
MUTE
again.
Note:
The short codes documented in this guide refer to the use of default short codes only.
IP Office 4621 Quick Reference Guide
Redial
To redial a previously dialed number, press
REDIAL
. If set, the last 6 dialed numbers are displayed
(see below); in that case, press the associated feature button.
To change the Redial number selection:
1. Press
Options
and then press
Application Options
.
2. Press
Redial
to toggle between
Last 6 Numbers
and
Last Number
.
3. Press
Save
. To restore the previous setting without changing it, press
Cancel
.
Speed Dials
•
To
Dial
a speed dial:
1. Press
SpDial
to display your speed dials. If there are more stored numbers than can be
displayed on one screen, press
and
to see more.
2.
When the speed dial you require is shown, press
or
adjacent to the speed dial
name. Your phone dials the number automatically.
•
To
Add
a speed dial:
1. Press
SpDial
and then press
Add
.
2.
The cursor, a | symbol, is displayed in the name field. Each key is marked with the letters it
provides. Depending on the character you require, you may have to press the key more than
once.
For example: The
2
key is also marked as
A
,
B
and
C
. To enter a
C
, press the key until
C
is
displayed.
If the next character you want is on the same key, press
and then enter the next character.
3. Press
Number. The cursor is displayed in the Number field.
Enter the number or extension number.
If the next number you want is on the same key, press
and then enter the next number.
4. Press
Save
.
•
To
Add
a short code to a speed dial:
1.
To add a short code to a speed dial, press
SpDial
.
2.
In the name field, enter the short code name. For example,
Voicemail
.
3.
In the number field, enter the prefix
*
and the short code number. For example,
*17
(the short
code for voicemail).
Diverting Calls
•
To divert calls at another extension using the Follow Me codes, dial
*12*N#
(where
N
is your
extension number). All calls to your extension will be diverted to the extension you are using. To re-
direct your calls back to your own extension, dial
*13*N#
.
•
To divert calls at
your own extension
, dial
*14*N#
(where
N
is the extension to which you want your
calls diverted). To cancel divert calls from your own extension, dial
*14*#
.
Call Forwarding
•
To set the number to which your calls are forwarded, dial
*07*201#
(forwarding to 201 in this
example).
•
To switch
Forward Unconditional On
, dial
*01
. A
D
is displayed. To switch it off, dial
*02
.
•
To switch
Forward On Busy On
, dial
*03
. To switch it off, dial
*04
.
•
To switch
Forward On No Answer On
, dial
*05
. To switch it off, dial
*06
.
