H.323 Telephone Installation
Page 41
15-601046 Issue 17e (Wednesday, November 14, 2012)
IP Office
Installation: File Server Settings
2.4.3 Loading Software Files onto the System
The phone firmware suitable for IP Office system operation is supplied as part of the IP Office Manager software and is
copied onto the PC when IP Office Manager is installed. No other firmware should be used with IP Office unless
specifically documented.
There are a number of methods by which the firmware installed with IP Office Manager can be copied onto the telephone
system's memory card. The method used depends mainly on the type of control unit.
·
!
WARNING
A memory card should never be removed from a running system without either the card or the system first being
shutdown. IP Office Manager should be used to shutdown the memory card before it is removed from the system.
·
For IP Office operation, only the phone .bin files need to be present on the memory card. Other files required by
the phones are automatically generated by the system in response to requests from the phones.
IP500 V2 Control Unit
The system's System SD card is used to store the files. This is a mandatory card that is present in all IP500 V2 systems.
The firmware files are loaded onto the card in a number of ways:
·
If the system was upgraded using the Recreate SD Card option in IP Office Manager, the firmware is
automatically copied onto the card as part of that process.
·
If the system was upgraded using IP Office Manager's Upgrade Wizard, if the Upload System Files option was
selected, the firmware is copied onto the card as part of that process. The Upload System Files option is enabled
by default.
IP500 Control Unit
The compact flash memory card is used to store the files. This is an option card that may only be present if the system is
using embedded voicemail. The files need to be copied manually onto the memory card. This can be done in a number of
ways:
·
Files can be copied remotely onto the card in a running system using IP Office Manager's embedded file
management.
·
The card can be shutdown and removed from the system. Files can then be copied onto the card using a PC with a
suitable memory card slot.
If you think the correct files are not present, you can use the embedded file manager part of IP Office Manager to check
the files on the card and to copy the files onto the card if necessary.
Using Embedded File Manager to Check/Upload Files
Embedded file manager allows you to remote see the files on the memory card used by the telephone system. It also
allows you to upload new files.
1. In IP Office Manager, select File | Advanced | Embedded File Management.
2. The Select IP Office menu is displayed.
3. Select the telephone system and click OK.
4. Enter the name and password for the system. These are the same as used for configuring the system.