Avaya IP Office™ Platform Embedded Voicemail User Guide (Intuity Mode)
Page 24
15-604067 Issue 14b (13 November 2014)
IP Office™ Platform
3.3 Transfer Options
Your system administrator can set up to 3 transfer numbers for your mailbox. When a caller to your mailbox presses 0, 2
or 3, the system transfers them to the matching number configured by your system administrator. Typically, this feature
allows the system to transfer callers to the receptionist or one of your colleagues.
Contact your system administrator to find out if they have set any transfer numbers for your mailbox. When this feature
is set, remember to alter your
mailbox greeting
in order to inform callers of the options they can use.
3.4 Record Your Name
You hear your name played as a confirmation when you log in to your mailbox. The system also uses it for other system
announcements and functions. You can change your name recording at any time.
To record your name:
1.
Log in
to your mailbox.
2. Press 5 to for personal options.
3. Press 5. If you have already recorded your name, you hear it played back to you. You also hear an explanation of
when your name is used.
4. After the tone, speak your name and then press 1 to stop recording. The maximum length is 12 seconds. When
you have finished recording your name, the system plays back the recording.
5. Review the recording and select one of the following options:
·
To record your name again: Press 1.
·
To accept the recording: Press #.
6. Hang up or choose another option.
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