IP Office Basic Edition - Quick Mode Installation
Page 36
15-601042 Issue 24i (20 December 2011)
IP Office 8.0
1.11 Training
Avaya University provides a wide range of training courses for IP Office and its associated applications. This includes
courses necessary for IP Office resellers to become Avaya Authorized Channel Partners and for individuals to achieve IP
Office certification.
Details of courses can be found on the Avaya University web site (
http://www.avaya-learning.com
). The site can be used
to check course availability and to book course. It also includes on-line courses and on-line course assessments. The site
requires users to setup a user name and password in order to track their personal training record.
1.12 Web Sites
Information to support the IP Office can be found on a number of web sites.
·
Avaya
(
http://www.avaya.com
)
The official web site for Avaya. The front page also provides access to individual Avaya web sites for different
countries.
·
Avaya Enterprise Portal
(
http://partner.avaya.com
)
This is the official web site for all Avaya Business Partners. The site requires registration for a user name and
password. Once accessed, the site portal can be individually customized for what products and information types
you wish to see and to be notified about by email.
·
Avaya Support
(
http://support.avaya.com
)
Contains documentation and other support materials for Avaya products including IP Office. Copies of the IP Office
CD images are available from this site and updated core software .bin files.
·
Avaya IP Office Knowledge Base
(
http://marketingtools.avaya.com/knowledgebase
)
Access to an on-line regularly updated version of the IP Office Knowledge Base.
·
Avaya University
(
http://www.avaya-learning.com
)
This site provides access to the full range of Avaya training courses. That includes both on-line courses, course
assessments and access to details of classroom based courses. The site requires users to register in order to
provide the user with access to details of their training record.
·
Avaya Community
(
http://www.aucommunity.com
)
This is the official discussion forum for Avaya product users. However it does not include any separate area for
discussion of IP Office issues.
·
Other Non-Avaya Web Sites
A number of third-party web forums exist that discuss IP Office. These can act as useful source of information
about how the IP Office is used. Some of these forums require you to be a member and to register. These are not
official Avaya forums and their content is not monitored or sanctioned by Avaya.
·
Tek-Tips
(
http://www.tek-tips.com
)
·
IP Office Info
(
http://www.ipofficeinfo.com
)
·
Yahoo Groups
(
http://groups.yahoo.com/group/ipoffice
)
·
PBX Tech
(
http://www.pbxtech.info/forumdisplay.php?f=8
)
